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ibis Bilbao Centro

1.0 star property

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Photo gallery for ibis Bilbao Centro

Bar (on property)
Aerial view
Exterior
Interior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Concha Jeneralen Kalea, 28, Bilbao, Vizcaya, 48010
  • Place, Plaza Moyua
    ‪8 min walk‬
  • Place, Guggenheim Museum Bilbao
    ‪16 min walk‬
  • Place, San Mames Stadium
    ‪17 min walk‬
  • Airport, Bilbao (BIO)
    ‪17 min drive‬

Room options

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

8.6 out of 10
Excellent
(18 reviews)
  • City view
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(30 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room (with an extra bed)

Standard Double Room (with an extra bed)

Standard Double Room (with an extra bed)

9.0 out of 10
Wonderful
(10 reviews)
  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

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About this property

ibis Bilbao Centro

This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking, and a business center are onsite. Housekeeping is available on request.
Ibis Bilbao Centro offers 152 accommodations with safes and blackout drapes/curtains. LCD televisions come with digital channels. Bathrooms include showers.

This Bilbao hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided on request.

Our customers tell us they can't get enough of the helpful staff at ibis Bilbao Centro. During your stay, you're just a quick walk from Plaza Zabálburu. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Within a 15-minute walk of Plaza Moyua and Ribera Market
  • Local-area shuttle service available for a fee
  • Pets welcome for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the business-friendly ibis Bilbao Centro. Parking is available for a fee.

This Bilbao hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 6:00 AM to 11:00 AM.
Ibis Bilbao Centro has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Area shuttle (surcharge)
  • Covered parking on site (EUR 11 per day)
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 6:00 AM to 11:00 AM for a fee: EUR 11 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • This property welcomes adults only.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 11 per person
  • Covered self parking fee: EUR 11 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Bilbao Centro
ibis Bilbao
ibis Bilbao Centro
ibis Centro Bilbao
ibis Centro Hotel Bilbao
Accor Bilbao Centro
ibis Bilbao Centro Hotel
ibis Bilbao Centro Hotel
ibis Bilbao Centro Bilbao
ibis Bilbao Centro Hotel Bilbao

ibis Bilbao Centro Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 442 out of 970 reviews
Rating 8 - Good. 423 out of 970 reviews
Rating 6 - Okay. 90 out of 970 reviews
Rating 4 - Poor. 10 out of 970 reviews
Rating 2 - Terrible. 5 out of 970 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

connor

Liked: Cleanliness, staff & service, amenities
Room was nice and central
Stayed 3 nights in Feb 2026

10/10 Excellent

yarkin

Stayed 3 nights in Jan 2026

10/10 Excellent

NA

Liked: Cleanliness, staff & service, amenities
Clean room, helpful staff, good breakfast
Stayed 2 nights in Jan 2026

8/10 Good

Kristin, Evanston

Liked: Cleanliness, property conditions & facilities
The Ibis Bilbao Centro is in a great location and has all the basics. I appreciated the eco-friendly focus, including a refillable glass water bottle in the room and a filtered water dispenser for hot and cold water right by the elevator. Staff were friendly. We walked from the hotel to Plaza Nueva, Guggenheim, and to the metro. There are plenty of bars, cafés, restaurants, and bakeries close by. with easy access to everything
Stayed 2 nights in Jan 2026

4/10 Poor

Francisco

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
El staff es muy amable y se porto muy bien conmigo. Sin embargo quiero manifestar mi molestia, la primera habitación que me dieron encontré insectos/bichos en la cama y las sábanas, cuando iba a dormirme. El staff fue amable e inmediatamente me cambiaron de habitación. Pero me parece muy mal que en un hotel como el suyo se llegue a encontrar este tipo de inconvenientes.
Stayed 2 nights in Jan 2026

10/10 Excellent

Fabiano

Liked: Cleanliness, staff & service
Great location, breakfast is well served with healthy and plenty of options; staff members are great.
Stayed 3 nights in Jan 2026

8/10 Good

Marcos Alejandro

Stayed 2 nights in Nov 2025

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Standard Ibis room, with a great location, parking, and a friendly and energetic staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Sergio

Liked: Cleanliness
Yes
Stayed 2 nights in Oct 2025

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice vibe, good price close to train station area. Breakfast was nice and started at 6, which helped with out early exit. Staff were helpful and lobby bar/snack bar was friendly. Weirdly the floors in the room crackled and popped as we walked. Foam mattress works ok and room was nice and quiet.
Stayed 1 night in Oct 2025

8/10 Good

Neil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Short walk from the bus stop from the airport and facilities absolutely fine
Stayed 3 nights in Oct 2025

8/10 Good

patricia

Staff was nice. Limited English. Breakfast, had to pay for a third cup of coffee; limited hours for hot food.
Stayed 1 night in Oct 2025

10/10 Excellent

Gustavo

Stayed 2 nights in Oct 2025

10/10 Excellent

EDGAR ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities
Cuarto limpio
Stayed 2 nights in Sep 2025

10/10 Excellent

EDGAR ANTONIO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cuartos limpios
Stayed 1 night in Oct 2025

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room, but very well located to walk to old quarters and also to Guggenheim. Underground parking was useful.
Stayed 1 night in Sep 2025

8/10 Good

Mr S M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is situated in an excellent location with an easy walk to the main central location and the Historic quarter. The Hotel is basic , but, the staff are friendly and the rooms are clean and tidy.
Stayed 2 nights in Aug 2025

10/10 Excellent

Magaly

Stayed 2 nights in Sep 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

dario

Stayed 3 nights in Sep 2025

8/10 Good

Jose

Stayed 3 nights in Aug 2025

2/10 Terrible

Erica

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place sucks
Stayed 1 night in Aug 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel with excellent secure motorbike parkin

Great place in the centre of the city, within easy walking of everything, and fantastic secure parking for my motorbike
Stayed 1 night in Jul 2025

10/10 Excellent

simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

4/10 Poor

maria

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
very good stuff with everything easy check in check out the room very low AC feel like hot no electrical outlet only one the entire room that is not convenient and not comfortable. bed very small room
Stayed 3 nights in Jul 2025