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Arenal Suites Bilbao

2.0 star property

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Photo gallery for Arenal Suites Bilbao

Exclusive Studio | Living area
Reception
Reception
Standard Single Room, 1 Single Bed
Individually decorated, individually furnished, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Calle Maria Muñoz nº6, Bilbao, Vizcaya, 48005
  • Place, Museum of Archaeology Bizkaya
    ‪2 min walk‬
  • Place, Plaza Nueva
    ‪2 min walk‬
  • Place, Ribera Market
    ‪3 min walk‬
  • Airport, Bilbao (BIO)
    ‪12 min drive‬

Room options

View all photos for Business Room

Individually decorated, individually furnished, laptop workspace

Business Room

9.0 out of 10
Wonderful
(4 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Room

Individually decorated, individually furnished, laptop workspace

Junior Room

9.0 out of 10
Wonderful
(2 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Comfort Room

Individually decorated, individually furnished, laptop workspace

Comfort Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Individually decorated, individually furnished, laptop workspace

Deluxe Room

9.6 out of 10
Exceptional
(7 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Romantic Room

Romantic Room | Bathroom

Romantic Room

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Exclusive Studio

Exclusive Studio | Living area

Exclusive Studio

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Arenal Suites Bilbao

Pension in Bilbao
This smoke-free pension features concierge services, tour/ticket assistance, and free WiFi in public areas.
Arenal Suites Bilbao offers 25 accommodations with ceiling fans and blackout drapes/curtains. Each accommodation is individually furnished and decorated. Televisions come with digital channels.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at Arenal Suites Bilbao, you're just a quick walk from Basque Museum of Bilbao. Enjoy features like free WiFi in public areas and concierge services.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • 8 minutes by car from Guggenheim Museum Bilbao and 9 minutes from San Mames Stadium
Arenal Suites Bilbao offers its guests tour/ticket assistance and concierge services. WiFi is free in public spaces.

This Bilbao pension is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Hardwood flooring in room
  • No lift

More

  • 1 building
  • 1 floor
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower

Entertainment

  • TV with digital channels

More

  • Ceiling fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
The front desk at this property is open daily from 10:00 AM - 8:00 PM.
Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Estrella Ostatu Motel Bilbao
Estrella Ostatu Bilbao
Estrella Ostatu
La Estrella Ostatu
Arenal Suites Bilbao Bilbao
Arenal Suites Bilbao Pension
Arenal Suites Bilbao Pension Bilbao

Reviews

Arenal Suites Bilbao Reviews

8.2

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 110 out of 278 reviews
Rating 8 - Good. 113 out of 278 reviews
Rating 6 - Okay. 33 out of 278 reviews
Rating 4 - Poor. 16 out of 278 reviews
Rating 2 - Terrible. 6 out of 278 reviews

Reviews

10/10 Excellent

Rosalynd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities

Hot August Nights

Location is fantastic. An easy 3-5 minute walk from the metro station and you’re right in the middle of Casco Viejo. Front desk staff was amazing. Cleaning supplies used have an over-powering odour. Those sensitive to scents might want to avoid. And the room was sweltering. Ceiling fan helped a lot.
Stayed 2 nights in Aug 2025

10/10 Excellent

Niurka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property for the price! It's centrally located and within walking distance to everything like restaurants, shops, and main attractions. Clean, comfortable, and convenient. Highly recommended for anyone looking for value and location!
Stayed 5 nights in Jul 2025

8/10 Good

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 nights at Arenal Suites

Arenal Suites is a great place to stay, super clean and very comfortable. The staff were very helpful and professional.
Stayed 3 nights in Jul 2025

8/10 Good

Maria, Novato

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the area near everything. Great room. The only downside is that it didn’t have air conditioning but at least it had a fan.
Stayed 2 nights in Jun 2025

8/10 Good

Marwan

Stayed 1 night in Jun 2025

8/10 Good

Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good and superb location close to alot of sites
Stayed 3 nights in Jun 2025

10/10 Excellent

Linsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous hotel in the perfect location

Absolutely fabulous location. Couple of minutes walk to the piazza. The underground is less than a minute walk. Lots of bars and food places. The hotel is spotless. Staff are lovely. And that bed. Oh my word, I wanted to take it with me to the next hotel! Most comfortable hotel bed I’ve slept in for a long time. Thoroughly enjoyed our stay. The stairs are not for the faint hearted though!
Stayed 3 nights in Jun 2025

10/10 Excellent

John

Stayed 2 nights in Jun 2025

10/10 Excellent

Jo

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Alys

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little gem, close to everything

Fantastic stay. Clean comfy and quiet.
Stayed 2 nights in May 2025

8/10 Good

Doreen

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was in the heart of Old Town. The room was modern but small. We were hardly there so no issue. Very friendly staff. If you're a walker its perfect. Taxis are close by, 5 min. Walk. All in all a lovely stay.
Stayed 4 nights in May 2025

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
very clean and organized.
Stayed 3 nights in Apr 2025

10/10 Excellent

Nigel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An old property with no lift, which did not bother us personally, but it may be an issue for the less mobile. Bedroom and bathroom were excellent.
Stayed 3 nights in Apr 2025

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Roman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value really. Considering it's the heart of the city couldn't have asked for more. Clean and in general looking good.
Stayed 3 nights in Dec 2024

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for short stays

Great location room very clean comfortable but room we were in bit clostathobic,and stairs to walk up to first floor.
Stayed 5 nights in Dec 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2024

8/10 Good

Thi Dieu Hung

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, lots of eateries around, 2 minutes walk to the metro and walkable to most attractions in central Bilbao. Very clean and spacious room. However, no kettle or any tea/coffee facility in the room which was a bit disappointing.
Stayed 2 nights in Oct 2024

10/10 Excellent

Alice

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Unit was modern and clean. Windows were very soundproof. Very centrally located. Great stay.
Stayed 2 nights in Oct 2024

6/10 Okay

Ian

Stayed 2 nights in Oct 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money in Bilbao's old town

Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Great location of hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay; perfect for the solo traveller

Good bed, amazing shower, balcony overlooking the road and peace of mind for the duration of my stay --- could not ask for more. Everything in the city is in reasonable walking distance. Likely will return in a few days before heading back home.
Stayed 3 nights in Jul 2024