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Radisson Collection Bilbao

5.0 star property
VIP Access

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Photo gallery for Radisson Collection Bilbao

Room amenity
Body treatments, facials, massages
Bar (on property)
Interior
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Calle Gran Via 4, Bilbao, 48001
  • Place, Plaza Nueva
    ‪6 min walk‬
  • Place, Plaza Moyua
    ‪8 min walk‬
  • Place, Guggenheim Museum Bilbao
    ‪13 min walk‬
  • Airport, Bilbao (BIO)
    ‪12 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room (Collection)

Superior Room (Collection)

Superior Room (Collection)

9.2 out of 10
Wonderful
(10 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Family Room

Family Room

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 49 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Single Beds OR 1 Queen Bed

View all photos for Premium Room (Collection)

In-room safe, desk, laptop workspace, soundproofing

Premium Room (Collection)

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Premium Room (Collection, High Floor)

In-room safe, desk, laptop workspace, soundproofing

Premium Room (Collection, High Floor)

9.0 out of 10
Wonderful
(8 reviews)
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for Suite

Suite

Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 51 sq m
  • Sleeps 4
  • 2 Single Beds OR 1 King Bed

View all photos for Room (Collection)

In-room safe, desk, laptop workspace, soundproofing

Room (Collection)

9.6 out of 10
Exceptional
(31 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

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About this property

Radisson Collection Bilbao

Luxury hotel with an indoor pool, near Guggenheim Museum Bilbao
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, spa services, and a meeting room. Housekeeping is available on request.
Radisson Collection Bilbao offers 137 accommodations with safes and complimentary newspapers. A pillow menu is available. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.
Radisson Collection Bilbao's great location gets high marks from our customers. During your stay, you're just a quick walk from Ensanche. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi in some public areas
  • Enjoy Basque cuisine while dining at BASQUE by Eneko Atxa
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute drive from Guggenheim Museum Bilbao and 5 minutes from San Mames Stadium
Radisson Collection Bilbao offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

The luxury Radisson Collection Bilbao also features spa services, concierge services, and dry cleaning/laundry services.

This 5-star Bilbao hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
BASQUE by Eneko Atxa - This restaurant specializes in Basque cuisine. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 19.45 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • BASQUE by Eneko Atxa

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Vegetable garden

Spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 20 per person
  • Nearby parking fee: EUR 19.45 per day (2789 ft away)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Front desk staff will greet guests on arrival at the property.
Property Registration Number #NAME?
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Radisson Collection Bilbao Hotel
Radisson Collection Bilbao Bilbao
Radisson Collection Bilbao Hotel Bilbao

Radisson Collection Bilbao Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 347 out of 533 reviews
Rating 8 - Good. 110 out of 533 reviews
Rating 6 - Okay. 47 out of 533 reviews
Rating 4 - Poor. 16 out of 533 reviews
Rating 2 - Terrible. 13 out of 533 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large and well designed room, central area.
Stayed 2 nights in Oct 2025

10/10 Excellent

Nigel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location. Well appointed comfortable and attractive room. Very friendly and helpful staff.
Stayed 1 night in Oct 2025

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay in central Bilbao

Even though we had a quiet room, there was noise from the rooftop bar - we were the floor beneath. A good hotel in a good location. We didn’t eat breakfast there or use the pool / spa so can’t comment on that
Stayed 2 nights in Oct 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything Excellent
Stayed 3 nights in Oct 2025

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely, but extra charge for pool not advertised

A beautiful hotel and very comfortable room. A couple of marks off, as the shower in both rooms, whilst looking amazing, flooded the rest of the bathroom upon use. As it was both rooms, it would appear to be a design fault rather than mis-use. Another mark off as it was not mentioned when booking through Hotels.com that there is a significant charge to use the pool/gym. We were only told this on check-in, and it would have increased the cost of staying by another €100 to our bill. We had chosen this hotel specifically so we could use the pool so this was very disappointing. The opening hours also made it impossible to use as they are very limited - it did not open until 11am, and check-out time was noon.
Stayed 1 night in Oct 2025

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When booking, I read both very high sbd very criticsl reviews so I had an open mind. We stayed in a Jr Suite on the 3rd floor. Quite spacious and very quiet. The building is dark (in downtown area with other taller buildings around) but our room had light and there’s a 6th floor terrace (fab) for drinks snd snacks. The staff were the best: answered all Qs, helped w/reservations, reserved taxis, etc. The lication was perfect: a block from Old Town, across the street from the main train station, a pleasant, easy 15-minute walk to the Guggenheim (passing by nany nice stores, plazas, banks, eateries), a 5-min walk from the river boat tour company, across the street from a very useful department store to buy anything you needed/forgot and across street from a metro stop. We did not use or see the pool or spa facilities. The restaurant wasn’t great (ate dinner once there) bc menu very limited thiugh fois was delicious. Room service adequate and the burger and fries were the best I’ve eaten anywhere abroad-delicious and good value for $. Previous reviews citing the “sketchy” neighborhood must gave refereed to the train station a block away but all train stations are going to be less glamorous than a high class hotel area. I really liked our stay at this Raddison — not the newest of their hotels or the most glamorous (ergo, not the 2x more expensive hotel across the street from the Guggenheim, but it’s a great value for location, staff, and easy stay.
Stayed 5 nights in Oct 2025

10/10 Excellent

Sara

Stayed 2 nights in Oct 2025

8/10 Good

Pamela

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful hotel in a great location. Nice rooftop bar as well. Walking distance to the top attractions. Lots of bars, restaurants and shopping near by too. The only negative was the breakfast. They were short staffed so there was a long wait just to be seated and they were low on juice and certain foods. There were just too many guests trying to eat at the same time and not enough clean tables. The experience Monday morning was totally different as there weren’t as many guests as the weekend so we got seated right away and everything was stocked. I would still stay here again because everything else about the hotel was wonderful.
Stayed 3 nights in Oct 2025

6/10 Okay

roberto

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
The hotel is well located. Rooms are great . Staff of the hotel very helpful. The breakfast experience was Terrible. The staff of the breakfast horrible.
Stayed 4 nights in Oct 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

Angus

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Nadya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No breakfast
Stayed 1 night in Sep 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location. Would definitely stay here again.
Stayed 2 nights in Sep 2025

6/10 Okay

Stephen

Stayed 2 nights in Sep 2025

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Raddison Collection more than delivers!

Amazing hotel. First class hotel and service. Great rooftop bar, rop of theline bathroom, large room. Great location Do it....
Stayed 2 nights in Sep 2025

10/10 Excellent

Yuman, La Canada Flintridge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central. Easy walk to museum. Many dining options. Large rooms.
Stayed 3 nights in Sep 2025

10/10 Excellent

Michael

Stayed 2 nights in Sep 2025

10/10 Excellent

Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and our room were beautiful and there was great customer service! Convenient location, just a 5 minute walk to Old Town Bilbao with lots of restaurants and shops, and about a 20 minute walk to the Guggenheim Museum. There is also a nice rooftop bar at the hotel. Parking was a little bit far, about a 10 minute walk from the hotel. We had a very good experience overall.
Stayed 2 nights in Sep 2025

8/10 Good

Nadia

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Bilbao Weekend

Great Hotel located very centrally - facilities were modern but service was poor for Breakfast and also in the Rooftop Bar where prices are high so would expect better service. Also disappointing that there was no complimentary bottled water in the room - there was bottled water in the Minibar at €5.00 for a small bottle which was expensive. Loved Bilbao and surrounding area
Stayed 2 nights in Sep 2025

10/10 Excellent

Nelson Amador

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience, great location.
Stayed 4 nights in Sep 2025

6/10 Okay

Byron

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel bills itself as 5 star. I would only give it 3 stars. The front desk was unfriendly, non-professional, and their spoken English was poor. They need much better people skills and training. We had a second floor room in the back. The front desk said our wouldn’t be noisy but in fact the back of the hotel is a narrow pedestrian street lined with outdoor cafes. It was very noisy, into the early morning hours, so management clearly recognizes the problem that the front desk claims doesn’t exist!
Stayed 2 nights in Sep 2025

6/10 Okay

Sharon

Travelled with partner
Disliked: Amenities
It is a boutique style hotel suitable for those who enjoy a small property. The decor is modern and the hotel seems to have been renovated recently. I found our room to be very dusty with finger prints on the walls in the bathroom and in the elevator. The front door was very heavy and stuck to the floor when opened. There is no turn down service, the pillows were small and flat, there is no coffee shop. Other than the convenient location, I was disappointed with this hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Daniel

Stayed 2 nights in Aug 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025