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Sercotel Arenal Bilbao

3.0 star property

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Photo gallery for Sercotel Arenal Bilbao

Minibar, in-room safe, desk, soundproofing
View from property
Front of property
Daily buffet breakfast (EUR 11.50 per person)
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

View in a map
Calle Fueros, 2, Bilbao, Vizcaya, 48005
  • Place, Plaza Nueva
    ‪2 min walk‬
  • Place, Guggenheim Museum Bilbao
    ‪18 min walk‬
  • Place, San Mames Stadium
    ‪4 min drive‬
  • Airport, Bilbao (BIO)
    ‪11 min drive‬

Room options

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

9.0 out of 10
Wonderful
(10 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Single Room

Minibar, in-room safe, desk, soundproofing

Basic Single Room

8.8 out of 10
Excellent
(3 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Twin Room

Minibar, in-room safe, desk, soundproofing

Classic Twin Room

9.0 out of 10
Wonderful
(14 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

Minibar, in-room safe, desk, soundproofing

Superior Room

9.2 out of 10
Wonderful
(9 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

9.2 out of 10
Wonderful
(12 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Sercotel Arenal Bilbao

Riverwalk hotel in Bilbao with a 24-hour front desk
This smoke-free hotel features concierge services, dry cleaning, and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, a library, and express check-out are onsite.
Sercotel Arenal Bilbao offers 36 accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include showers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of Sercotel Arenal Bilbao's great location. During your stay, you're just a quick walk from San Nicolas Church. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi in some public areas
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 4-minute drive from Guggenheim Museum Bilbao and 5 minutes from San Mames Stadium
  • Local-area shuttle service available for a fee
  • Pets welcome for a fee
Sercotel Arenal Bilbao offers its guests a library, tour/ticket assistance, and concierge services. WiFi is free in public spaces. Sercotel Arenal Bilbao also features laundry facilities, dry cleaning/laundry services, and express check-out.

This 3-star Bilbao hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7 AM to 10:30 AM and on weekends from 8 AM to 11 AM.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 19.50 per day); discounts available
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7 AM to 10:30 AM on weekdays and 8 AM to 11 AM on weekends; EUR 11.50 for adults and EUR 11.50 for children

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 1-inch TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 11.50 for adults and EUR 11.50 for children
  • Nearby parking fee: EUR 19.50 per day (500 ft away)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Sercotel Arenal Bilbao.

Property is also known as

Sercotel Arenal Bilbao Hotel
Hotel TRYP Arenal
Hotel TRYP Bilbao
Hotel TRYP Bilbao Arenal
TRYP Arenal
TRYP Arenal Bilbao Hotel
TRYP Arenal Hotel
TRYP Bilbao
TRYP Bilbao Arenal
Sercotel Arenal Hotel
Arenal Bilbao
Sercotel Arenal
Sercotel Arenal Bilbao Hotel
Sercotel Arenal Bilbao Bilbao
Sercotel Arenal Bilbao Hotel Bilbao

Sercotel Arenal Bilbao Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 296 out of 500 reviews
Rating 8 - Good. 158 out of 500 reviews
Rating 6 - Okay. 32 out of 500 reviews
Rating 4 - Poor. 11 out of 500 reviews
Rating 2 - Terrible. 3 out of 500 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jenny

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. Very quiet when you close the windows and great to see what is going on in the pedestrian areas when you open the windows. Bathroom is big!!! In the heart of the old town and literally half a block from the the Plaza Nueva where all the Pintxo bars are located and you can eat and have wine and people watch.
Stayed 5 nights in Jul 2025

4/10 Poor

Ramon Alexis

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Very Bad Air Conditioner
Stayed 2 nights in Jul 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, on edge of old town. Could walk everywhere. Clean room, friendly staff,
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

I really enjoyed this hotel. It was clean and had a great breakfast. It was also incredibly central to everything in Bilbao. I would stay here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in a vibrant part of Bilbao

Very friendly receptionist and smart hotel offering ease of access to a vibrant part of Bilbao old town. There are shops, cafes and bars galore within easy walking distance from the front door. The walk along the Nervión river, just yards from the hotel, is an absolute must.
Trapeze artist
Nervión river
Tram crossing Nervión river bridge
La Concordia station frontage
Stayed 2 nights in Jul 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jannicke-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location, clean and spacious rooms and friendly staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location, easy to walk to major sites. Comfortable beds and clean. The superior room was large compared to most European standards, worth the upgrade. Staff was very accommodating and helpful. Our room was ready when we arrived in the morning and we were able to check in
Stayed 2 nights in Jun 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect location in old town, but right on the river so it is easy to jump over to old town, the room was nice as well
Stayed 2 nights in Jun 2025

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Great location and very clean. Will look to stay here again on my next visit to Bilbao.
Stayed 7 nights in Mar 2025

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
very clean nice rooms good breakfast and polite and courteous staff
Stayed 2 nights in May 2025

10/10 Excellent

Annette

Stayed 3 nights in May 2025

8/10 Good

Walter

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Proximity to old town and Guggenheim Museum.
Stayed 2 nights in May 2025

10/10 Excellent

Allan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value hotel, in fantastic location! 5 star

Fantastic location , a very nice affordable hotel right near the old town. It was clean & the room was spotless & spacious. Staff were helpful & welcoming , would definitely recommend staying here.
Stayed 2 nights in May 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent position and a very comfortable base for exploring Bilbao.
Stayed 1 night in May 2025

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value and great location

Group of 8 friends using 4 rooms. Found the hotel to be very clean and in great location by river splitting old and new town. Square with restaurants/bars is 1 min away. Rooms seemed quiet despite its central location next to main road. Highly recommended.
Stayed 3 nights in May 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Richard, Chamonix

Stayed 1 night in Apr 2025

8/10 Good

Harvey, North augusta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel to stay at. The room was excellent with great views over the park. Very central location. Delicious breakfast
Stayed 2 nights in Apr 2025

10/10 Excellent

John, De Pere

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Apr 2025

10/10 Excellent

John, De Pere

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel. It has a great location. Easy access to the train, stores and restaurants.
Stayed 2 nights in Apr 2025

8/10 Good

Todd

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and great location. Good value.
Stayed 1 night in Apr 2025