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Sercotel Arenal Bilbao

3.0 star property

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Photo gallery for Sercotel Arenal Bilbao

Lobby
View from property
Front of property
Daily buffet breakfast for a fee
Minibar, in-room safe, desk, soundproofing

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Calle Fueros, 2, Bilbao, Vizcaya, 48005
  • Place, Plaza Nueva
    ‪2 min walk‬
  • Place, Santiago Cathedral
    ‪5 min walk‬
  • Place, Ribera Market
    ‪6 min walk‬
  • Airport, Bilbao (BIO)
    ‪14 min drive‬

Room options

Basic Double Room

  • Sleeps 2
  • 1 Double Bed

Basic Single Room

  • Sleeps 1
  • 1 Single Bed

Classic Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 2 Single Beds

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

Classic Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

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includes taxes & fees
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About this property

Sercotel Arenal Bilbao

Along with concierge services, this hotel has dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, a library, and express check-out are onsite.
Sercotel Arenal Bilbao offers 36 accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include showers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of Sercotel Arenal Bilbao's great location. During your stay, you're just a quick walk from San Nicolas Church. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi in some public areas
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the location and the clean accommodations
  • Just a 4-minute drive from Guggenheim Museum Bilbao and 6 minutes from San Mames Stadium
  • Local-area shuttle service available for a fee
  • Pets welcome for a fee
Sercotel Arenal Bilbao offers its guests a library, tour/ticket assistance, and concierge services. WiFi is free in public spaces. Sercotel Arenal Bilbao also features laundry facilities, dry cleaning/laundry services, and express check-out.
For a fee, guests can enjoy buffet breakfast on weekdays from 7 AM to 10:30 AM and on weekends from 8 AM to 11 AM.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 19.50 per day); discounts available
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7 AM to 10:30 AM on weekdays and 8 AM to 11 AM on weekends; EUR 11.50 for adults and EUR 11.50 for children

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 1-inch TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 11.50 for adults and EUR 11.50 for children
  • Nearby parking fee: EUR 19.50 per day (500 ft away)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Sercotel Arenal Bilbao.

Property is also known as

Sercotel Arenal Bilbao Hotel
Hotel TRYP Arenal
Hotel TRYP Bilbao
Hotel TRYP Bilbao Arenal
TRYP Arenal
TRYP Arenal Bilbao Hotel
TRYP Arenal Hotel
TRYP Bilbao
TRYP Bilbao Arenal
Sercotel Arenal Hotel
Arenal Bilbao
Sercotel Arenal
Sercotel Arenal Bilbao Hotel
Sercotel Arenal Bilbao Bilbao
Sercotel Arenal Bilbao Hotel Bilbao

Sercotel Arenal Bilbao Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 352 out of 587 reviews
Rating 8 - Good. 177 out of 587 reviews
Rating 6 - Okay. 42 out of 587 reviews
Rating 4 - Poor. 11 out of 587 reviews
Rating 2 - Terrible. 5 out of 587 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jo-Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great rooms and always stay when I’m in Bilbao
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, excellent staff nice clean room
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Chia-Hui

Liked: Cleanliness, amenities, property conditions & facilities
Great location and the hotel is very clean
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Vaughn

Liked: Cleanliness, staff & service, property conditions & facilities
Airy room, great view, and location
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Stuart

Liked: Cleanliness, amenities, property conditions & facilities
Great location near to bus stops, metro and tram. Staff were helpful and friendly. Room had great view of theatre and river and was very clean with good facilities.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Yelitza Peraza

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, very nice staff.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception staff were all very friendly and very helpful about local attractions, transport and parking. Hotel was very clean and the room was very comfortable.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Jannicke-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location, clean and spacious rooms and friendly staff.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities
Yes, very nice.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, property conditions & facilities, room comfort

Nice property

Great location, very clean, pleasant staff and we were very happy to have stayed there.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

john

Liked: Cleanliness, amenities, property conditions & facilities
very clean nice rooms good breakfast and polite and courteous staff
Stayed 2 nights in May 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all you have to do or see in Bilbao.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Great location, our room had a beautiful view, clean and very comfortable. The staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting Bilbao.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and comfortable with helpful staff.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent position and a very comfortable base for exploring Bilbao.
Stayed 1 night in May 2025
Verified

10/10 Excellent

deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, nice rooms, pleasant service from employees, nice breakfast, excellent location. No complaints!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Great location and very clean. Will look to stay here again on my next visit to Bilbao.
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is central to Bilbao. Very convenient, nice respite.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel everything we wanted,
Stayed 4 nights in Dec 2024
Verified

8/10 Good

Juan

Great location, easy walk to main attractions
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab hotel, great location. Sometimes a little noisy from the street but this didn't bother us much at all. Friendly staff. Would stay again.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Julio

Liked: Cleanliness, amenities, property conditions & facilities
What a great experience, this hotel is perfectly located on the old town neighbourhood , walking distance to the metro station, bus stops, restaurants and shopping areas. The view from the room was really nice, the staff was friendly and willing to provide any information required. The breakfast was good, with good variety; clean and comfortable rooms. We loved our time in this hotel.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic stay, best location and wonderful staff
Stayed 3 nights in May 2023
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect location in old town, but right on the river so it is easy to jump over to old town, the room was nice as well
Stayed 2 nights in Jun 2025