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Hotel Svanen, Small Danish Hotels & BW Signature Collection

4.0 star property
VIP Access

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Photo gallery for Hotel Svanen, Small Danish Hotels & BW Signature Collection

Breakfast, lunch and dinner served
Superior PLUS.
Front of property – evening/night
Standard
Meeting facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Room service
  • Parking included
  • Free WiFi

Explore the area

View in a map
Nordmarksvej 8, Billund, 7190
  • Place, Lalandia Water Park
    ‪7 min walk‬
  • Place, LEGOLAND® Billund
    ‪10 min walk‬
  • Place, Lego House
    ‪17 min walk‬
  • Airport, Billund (BLL)
    ‪5 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard

Standard

Standard

8.0 out of 10
Very good
(45 reviews)
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Comfort

Comfort

Comfort

7.6 out of 10
Good
(24 reviews)
  • 25 sq m
  • Sleeps 5
  • 1 Double Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Comfort PLUS

Comfort PLUS

Comfort PLUS

8.4 out of 10
Very good
(15 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior

1 bedroom, pillow-top beds, laptop workspace, blackout curtains

Superior

8.6 out of 10
Excellent
(8 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior PLUS.

1 bedroom, pillow-top beds, laptop workspace, blackout curtains

Superior PLUS.

8.2 out of 10
Very good
(15 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Hotel Svanen, Small Danish Hotels & BW Signature Collection

Family-friendly hotel with a 24-hour front desk and a restaurant
A restaurant, a bar/lounge, and a business center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and an arcade/game room are onsite. Housekeeping is available on request.
Hotel Svanen, Small Danish Hotels & BW Signature Collection offers 102 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Cribs/infant beds (surcharge) are also available. Housekeeping is provided on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Hotel Svanen, Small Danish Hotels & BW Signature Collection. During your stay, you're just a quick walk from LEGOLAND® Billund. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front-desk safe, a business center, and 6 meeting rooms
  • Within a 10-minute walk of Sculpturepark Billund and Lalandia Water Park
  • Dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and 6 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A terrace, an arcade/game room, and room service (during limited hours) are also featured at the family-friendly Hotel Svanen, Small Danish Hotels & BW Signature Collection. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Billund hotel.

No 8 - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • No 8

Things to do

  • Air hockey
  • Arcade/game room
  • Foosball table
  • Games
  • TV in common areas

Family friendly

  • Arcade/game room
  • Cot (surcharge)
  • In-room sofa bed

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • 6 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • No lift

More

  • 2 floors
  • 8 buildings
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2008
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Pillowtop mattress
  • Sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Heated floor
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: DKK 200 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for DKK 200.0 per night.
  • Cribs (infant beds) are available for DKK 200.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: DKK 200 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: DKK 200.0 per night
  • Rollaway bed fee: DKK 200.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 4 stars.

Property is also known as

Billund Hotel Svanen
Billund Svanen
Billund Svanen Hotel
Hotel Billund Svanen
Hotel Svanen
Hotel Svanen Billund
Svanen Billund
Svanen Billund Hotel
Svanen Hotel
Svanen Hotel Billund
Hotel Svanen Denmark/Billund
Hotel Svanen Billund
Hotel Svanen, Billund Hotel
Hotel Svanen, Billund Billund
Hotel Svanen, Billund Hotel Billund

Reviews

Hotel Svanen, Small Danish Hotels & BW Signature Collection Reviews

8.2

Very good

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 395 out of 1008 reviews
Rating 8 - Good. 390 out of 1008 reviews
Rating 6 - Okay. 159 out of 1008 reviews
Rating 4 - Poor. 40 out of 1008 reviews
Rating 2 - Terrible. 24 out of 1008 reviews

Reviews

6/10 Okay

Shahla

Travelled with family
Liked: Staff & service
Disliked: Room comfort

Great breakfast. Uncomfortable room.

The reception and dining area are excellent. The buffet breakfast was superb. They have something for everyone. They worked hard to keep it well stocked. The dinner menu looked good too. It was the room that was the issue. Small, not very clean (e.g. stains on cushions, dust around the skirting), uncomfortable beds, poor ventilation - so very hot at night, no safe and door faced onto the outdoors with a simple lock, very basic shower room. The sofa bed for my son wasn’t made when we arrived at 7pm at night. They said hotel.com (Expedia) don’t tell them what we book (please remedy). I had to ask for the extra bedding and made it myself. Plus had to pay a premium on my room as we are outside the EU. I paid on a debit card but it was treated like a credit card. So be prepared for that one. It is very convenient for Legoland and Lalandia.
Stayed 2 nights in Jul 2025

8/10 Good

shaina, Ithaca

Stayed 3 nights in Jul 2025

6/10 Okay

Per

Travelled with family
Liked: Cleanliness, staff & service

Familytrip to Legoland

No air conditioning and it was 20-27 degrees outside and too hot inside. Only one big chair which was limiting when we where a family of four. Lacking shelf/furniture in the bathroom for toiletbags. It feels like the room we got for four people would be more suitable for two people. Breakfast was very good. Walking distance to Legoland is about 15 minutes.
Stayed 3 nights in Jun 2025

10/10 Excellent

JULIE

Stayed 1 night in Jun 2025

6/10 Okay

Saba

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Its quite close to everything yet not in the middle. Nice and cozy for a relaxed weekend
Stayed 1 night in Jul 2025

8/10 Good

Kai Ching

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tasty food in the restaurant
Stayed 1 night in Jun 2025

10/10 Excellent

Martin, San Diego

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent! The service was exceptional (thank you Jaysen, Stine, and team)!! The food at the No8 restaurant was fantastic. The food and service were of the highest quality. Would strongly recommend the Hotel Svanen.
Stayed 3 nights in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice if isolated hotel. Billund and Legoland in a reasonable walking distance.
Stayed 2 nights in May 2025

10/10 Excellent

Yoro

Liked: Cleanliness, amenities, property conditions & facilities
Clean and friendly staff. Great breakfast. Just no AC if in case you make it here around summer time.
Stayed 1 night in Jun 2025

10/10 Excellent

Scott

Stayed 1 night in Jun 2025

6/10 Okay

Katie

It was fine but I thought a little pricey for what you got. The bed was comfortable. Needs a but of modernisation. Breakfast had an ok selection but you had to get your own cutlery and napkins from the breakfast area which is a bit of a juggle with hungry kids. Few things had run out like spray for waffle maker and maple syrup. Few hairs in bathroom and dust under the sofa bed.
Stayed 1 night in May 2025

10/10 Excellent

Rick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Elif

Business traveller
Liked: Room comfort
Stayed 1 night in May 2025

10/10 Excellent

Marc-andre

Stayed 3 nights in Apr 2025

10/10 Excellent

Shakeeb

Liked: Cleanliness, staff & service, property conditions & facilities
Polite staff. Decently clean and functional. 10-15 min walk to Legoland, 25-30 min to Lego House. Generous breakfast variety.
Stayed 1 night in May 2025

6/10 Okay

Bradley

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

8/10 Good

Christopher

Stayed 4 nights in Mar 2025

8/10 Good

Mandy Glenda

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for legoland and surrounding activities. Rooms comfortable. Breakfast lots of
Stayed 4 nights in Apr 2025

10/10 Excellent

Ka Ho

Stayed 1 night in Apr 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, room comfort
A comfortable hotel with good restaurant. Above all incredibly friendly and helpful staff
Stayed 1 night in Mar 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location for the Airport

Grwat restaurant, lovely staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was kind of like a motel / hotel. I really did like the person that we checked in with - he was very helpful and had a good sense of humor.
Stayed 1 night in Feb 2025

10/10 Excellent

John

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was delightfull.Very welcoming staff .fabulous breakfast would highly recomend
Stayed 4 nights in Feb 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay - super nice staff, breakfast was awesome, and loved the fire/lounge area at night. Thank you!
Stayed 2 nights in Jan 2025