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Kemena Plaza Hotel

Property class: 3

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Photo gallery for Kemena Plaza Hotel

A multi-story hotel with a modern design, featuring a prominent curved facade and multiple balconies.
A modern building with a glass facade, outdoor seating area with tables and chairs, and a clear blue sky.
A lobby with two large, cylindrical columns with patterned fabric and a reflective base.
A restaurant with wooden tables and wicker chairs, a high ceiling with exposed beams, and a polished wooden floor.
A reception area with a marble counter, two yellow chairs, a small round table, and a computer monitor.

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Laundry room
  • Room service

Explore the area

View in a map
No. 116, Taman Sri Dagang, Jalan Abang Galau, Bintulu, Sarawak, 97000
  • Place, Tua Pek Kong
    ‪5 min walk‬
  • Place, Pasar Utama Bintulu
    ‪6 min walk‬
  • Place, The Spring
    ‪2 min drive‬
  • Airport, Bintulu (BTU)
    ‪16 min drive‬

Room options

View all photos for Deluxe Twin Room

A hotel room with two beds, a desk, a chair, and a TV.

Deluxe Twin Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, Multiple Beds

A hotel room with four beds arranged in a U-shape, wooden flooring, and a large window with blinds.

Family Room, Multiple Beds

  • 15 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds

View all photos for Deluxe Triple Room, Multiple Beds

A hotel room with two beds, a sofa, and a painting on the wall.

Deluxe Triple Room, Multiple Beds

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Superior Room, 1 King Bed

A neatly made bed with a white comforter and two beige pillows, a brown and gold patterned throw blanket, and a small bedside table with a lamp.

Superior Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

A hotel room with a bed, bedside table, and a small desk. There is a bathroom with a sink and mirror.

Executive Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

A hotel room with a bed, bedside table, and a wooden desk.

Superior Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a TV, and a painting on the wall.

Executive Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Superior King Room

Minibar, in-room safe, desk, iron/ironing board (on request)

Superior King Room

  • Sleeps 4
  • 1 King Bed

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About this property

Kemena Plaza Hotel

This hotel features an outdoor pool, a restaurant, and a sauna. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a children's pool.
Kemena Plaza Hotel offers 160 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna.
During your stay at Kemena Plaza Hotel, you're just a quick walk from Tua Pek Kong. You'll find features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi in some public areas
  • Enjoy Regional cuisine while dining at Orchid Garden
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and laundry facilities
  • Onsite recreation includes a sauna
  • Just a 5-minute walk from Tua Pek Kong and 7 minutes by foot from Pasar Utama Bintulu
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. Kemena Plaza Hotel offers its guests a children's pool, an outdoor pool, and a sauna. Kemena Plaza Hotel also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities.
For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
Orchid Garden - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: MYR 20 for adults and MYR 15 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Orchid Garden

Things to do

  • Children's pool
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Lift

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Kemena Plaza Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 20 for adults and MYR 15.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Kemena Plaza Hotel Bintulu
Kemena Plaza Hotel
Kemena Plaza Bintulu
Kemena Plaza
Kemena Hotel Bintulu
Margherita Plaza Hotel
Kemena Plaza Hotel Hotel
Kemena Plaza Hotel Bintulu
Kemena Plaza Hotel Hotel Bintulu

Kemena Plaza Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 4 out of 15 reviews
Rating 8 - Good. 2 out of 15 reviews
Rating 6 - Okay. 2 out of 15 reviews
Rating 4 - Poor. 5 out of 15 reviews
Rating 2 - Terrible. 2 out of 15 reviews

6.8/10

Cleanliness

6.4/10

Staff & service

7.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Fabian

Liked: Cleanliness, staff & service
It's been undergo renovation and rebranding. New style and modern. With local attraction.
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

norliza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Keep up the good job
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

ABDUL RASHID

Liked: Cleanliness, staff & service, property conditions & facilities
All is good
Stayed 1 night in Jun 2023
Verified review

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort

Disappointed

Very disappointing. Booked through Hotels. com, it was stated the the family room got 2 double beds and 2 twin beds for 6 of us. However the room only got 4 twin beds, how to accommodate 6 of us? After complained, hotel only gave us 1 extra bed!!! 1 of us had to stay at friend's house. That day, the whole hotel don have hot water supply due to something wrong with the solar system. All have to bath with cold water. The lobby area no air con as something broke down. No WiFi in room, only available at lobby area.
Stayed 1 night in Aug 2023
Verified review

2/10 Terrible

Mohamad Farhan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Please improve

Not so good
Stayed 1 night in Oct 2021
Verified review

2/10 Terrible

Pengiran

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room facilities need to be properly maintain esp toilet
Stayed 1 night in Dec 2017
Verified review

10/10 Excellent

Benner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall nice and comfortable. Friendly staff too
Verified review

8/10 Good

Sam Ming

Liked: Cleanliness, staff & service, property conditions & facilities

Decent hotel, good value for money.

Check-in was a breeze. Friendly staff.
Verified review

6/10 Okay

さーくん

Disliked: Cleanliness, staff & service, property conditions & facilities
出張で使用する分にはいいが、カップル、夫婦での滞在はお勧めできません。 滞在費は安いが施設の老朽化が目立ち清潔感がない。
Verified review

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

ガックリ

ホテル、部屋共に古い。写真と実態が異なる 廊下は少し異臭(カビ臭い)がした 朝食のバイキングは種類が少なく、品切れがあった
Verified review

4/10 Poor

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not Happy

Was only for one night , but there was no toilet paper so I requested some but when house keeping came to the room she informed me that there was no longer any stock left. I was not very impressed with this being a large hotel , you pay for all the comforts and facilities and then told they don't have anything . Shall not be staying there again, very disappointing
Verified review

4/10 Poor

Chia Minn

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025
Verified review

4/10 Poor

Rahmat

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Verified review

10/10 Excellent

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Verified review

6/10 Okay

Emerson

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018