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Grand Hotel Francais

3.0 star property

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Photo gallery for Grand Hotel Francais

Comfort with 1 double bed, non-smoking
A corridor with wooden doors and a black and white patterned carpet.
City view
A hotel sign with the name "GRAND HOTEL FRANÇAIS" and "BORDEAUX" visible.
A grand entrance with intricate stone carvings and a large arched doorway.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
12 Rue Du Temple, Bordeaux, NAQ, 33000
  • Place, Rue Sainte-Catherine
    ‪3 min walk‬
  • Place, Grand Theatre of Bordeaux
    ‪5 min walk‬
  • Place, Place de la Bourse
    ‪8 min walk‬
  • Airport, Bordeaux (BOD-Merignac)
    ‪19 min drive‬

Room options

View all photos for Superior Room

A hotel room with a large bed, a desk with a chair, a small table, and a lamp. There are two framed pictures on the wall.

Superior Room

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room, Balcony

Superior Room, Balcony

Superior Room, Balcony

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort with 1 double bed, non-smoking

A hotel room with a double bed, two bedside tables, a mirror above the bed, and a wardrobe with a yellow accent.

Comfort with 1 double bed, non-smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort with 1 double bed, non-smoking

A hotel room with a bed, a desk, a chair, a coffee maker, and a picture on the wall.

Comfort with 1 double bed, non-smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Room

A hotel room with a large bed, a bedside table with a phone, and a framed picture on the wall.

Comfort Room

8.4 out of 10
Very good
(28 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Room, Accessible, Ground Floor

A hotel room with a bed, a chair, a desk, and a window with curtains.

Comfort Room, Accessible, Ground Floor

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Grand Hotel Francais

Along with a bar/lounge, this smoke-free hotel has a business center and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Grand Hotel Francais offers 35 accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at Grand Hotel Francais. During your stay, you're just a quick walk from Rue Sainte-Catherine. Enjoy features like free WiFi in public areas, plus a bar and a business center. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 4-minute walk from Rue Sainte-Catherine and 8 minutes by foot from Place de la Bourse
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
WiFi is free in public spaces. Business amenities include a business center and 3 meeting rooms. You can enjoy a drink at the bar/lounge. Grand Hotel Francais also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.

This 3-star Bordeaux hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 25 per day); discounts available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge

Family friendly

  • Babysitting
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (229 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 4 floors
  • Reception hall
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Office
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 12 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Nearby parking fee: EUR 25 per day(1148 ft away; open 24 hours)
  • Pet fee: EUR 12 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Grand Hotel Francais
Francais Ex Best Bordeaux
Best Western Grand Hotel Francais
Grand Hotel Francais - ex. Best Western Hotel
Grand Hotel Francais - ex. Best Western Bordeaux
Grand Hotel Francais - ex. Best Western Hotel Bordeaux

Grand Hotel Francais Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 568 out of 1003 reviews
Rating 8 - Good. 336 out of 1003 reviews
Rating 6 - Okay. 71 out of 1003 reviews
Rating 4 - Poor. 19 out of 1003 reviews
Rating 2 - Terrible. 9 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ingvild

Liked: Cleanliness, amenities
Beautiful hotel, in perfect location for walking distance to whatever you fancied. Very kind and friendly staff, sophisticated bar within the hotel.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ingvild

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful small hotel, friendly staff and an amazing bed ! Really good size room - deluxe size
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Merel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service! Very helpful.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff was excellent. Would definitely stay here again and recommend it as well!
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with comfortable rooms and tasty breakfast
Stayed 7 nights in Aug 2025
Verified

6/10 Okay

mark

Liked: Cleanliness, staff & service, amenities
Only downside is trying to get to the hotel as it’s in a pedestrian zone
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect-Love the balcony and the staff went above and beyond helping us with parking!
Location is walkable to restaurants and shopping
The bar is awesome & cozy
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff!! Outstanding breakfast buffet!! Great location!!
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Rob

Liked: Amenities
Clean room and nice staff
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel right in the centre with very comfortable bed and very quiet room
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Maritoni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location and Amazing staff!!!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Fun cocktail bar onsite. Staff were very helpful. Would definitely stay again.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar was very nice. The location was very good. The staff provided helpful directions for sightseeing.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean centrally located and great bar on the property.
Stayed 3 nights in Jun 2025
Verified

6/10 Okay

IVETTE

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice and helpful, location proximity to sites was stellar
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel at a great location. The staff was very friendly and helpful as well.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best option in Bordeaux, location, staff, quality and amazing breakfast, 10 of 10 overall
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Antoniette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and in a great location, it had a lovely vibe that truely made you feel you were in France. The staff were accommodating in evey way and the breakfast was vey good. A very enjoyable stay.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. Working the heater was complicated. The staff was very helpful. It is in a beautiful part of town, near the longest shopping street in Europe. Highly recommended!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a fantastic location, the staff were friendly, helpful with directions and the hotel bar was fantastic.
Stayed 1 night in Apr 2025
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel located in old downtown Bordeaux. Excellent location for sight seeing. Room clean & comfortable. I recommend.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Reese

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and helpful staff, great amenities, in a perfect walkable distance to all attractions
Stayed 1 night in May 2025
Verified

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and helpful and the hotel is in a great location for walking and sight seeing.
Stayed 1 night in May 2025
Verified

8/10 Good

Collette

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location with the tram 1 block away. Classic room was small but well laid out. Would stay again
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Aled

Liked: Cleanliness, staff & service, amenities
Staff were really good. Location couldn't be better and the hotel building was beautiful. Rooms were a bit small and bathroom door was see through which is the only criticism. Didn't affect the stay and. We're looking forward to returning
Stayed 3 nights in Dec 2025

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