"Great location, friendly staff, nice rooms. Its worth upgrading to the privilege rooms as the tv system is amazing. Very easy to visit Medoc and St Em ... " More
28 Sep 2021 by Floria
Dear Ira, All the team and I would like to thank you for taking the time to write a comment after your stay at the hotel Mercure Bordeaux Centre and we are really pleased to read that you enjoyed the location. However, we are really sorry to read your feedback following the reception. Please be sure that we will transmit it to our staff as we not have any lack of staff and we wasn't alone on your arrival. Waiting for the plaesure to welcome you once again at Bordeaux, Best regards
17 Dec 2019 by Floria
Cher client, Un grand merci pour votre retour à la suite de votre séjour au Mercure Bordeaux Centre Ville. Toute l'équipe et moi-même sommes ravis de constater que votre séjour a répondu à vos attentes, Au plaisir de vous recevoir très vite,
5 Dec 2019 by Floria
Cher client, Un grand merci pour votre retour suite à votre séjour au Mercure Bordeaux Centre. Nous sommes ravis de lire que vous avez apprécié l'ensemble des prestations proposées et espérons vous revoir très vite à Bordeaux, Bien cordialement,
31 Jul 2019 by Noemie - Front Desk
Dear guest, Thank you so much for taking the time out to share your experience. I am pleased that you enjoyed our location. We hope to accommodate you again soon the next time you visit Bordeaux. We wish you a wonderful day.
21 May 2019 by Flobi
Dear guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Centre Ville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
10 Feb 2019 by Clémence
Dear Madam or Sir, Thank you for taking the time to write us after your stay. We are sorry to read that your stay did not met all your expectations, please allow us to address our sincerest apologises. Please rest assured we will share your comments with the services concernend to try to improve it. We hope we will have the opportunity to better serve you in the future, Best regards,
1 Jan 2019 by Flobi
Dear Guest, We would like to thank you for taking the time to write a comment after your stay at Mercure Bordeaux Centre and we are really pleased to read that you enjoyed the location of the hotel for your visits. Regarding the staff, we are really sorry to read this feedback as we take a special attention to this point. Do not hesitate to talk about this directly with us during your stay in order to better serve you. We really hope to have the opportunity to welcome you later in order to propose you a stay that should entirely meet your expectations. Best regards
8 May 2017 by Responsable réception
Cher Client, Je tiens tout d'abord à vous remercier d'avoir pris le temps d'écrire un commentaire suite à votre séjour au Mercure Bordeaux Centre. Je suis navrée de lire vos commentaire concernant la salle de bain de votre chambre et vous présente toutes nos excuses. Nous sommes conscients que les chambres standards qui n'ont pas encore étaient rénovée doivent être modernisées et améliorées très prochainement c'est pourquoi les travaux de l'ensemble de l'hôtel sont prévus pour la fin de l'année. J'espère alors avoir l'occasion de vous accueillir par la suite afin de vous proposer un séjour qui répondra totalement à vos attentes, Bien cordialement,
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 10 meeting rooms. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 6997 square feet (650 square metres) and includes conference space. A fitness centre, a library, and a vending machine are also featured at the eco-certified Mercure Bordeaux Centre Ville. A complete renovation of Mercure Bordeaux Centre Ville was completed in March 2019. This 4-star Bordeaux hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Mercure Bordeaux Centre Ville offers 194 accommodations with laptop-compatible safes and complimentary bottles of water. Flat-screen televisions come with satellite channels. Bathrooms include a shower and hairdryers. This Bordeaux hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily.
Mercure Bordeaux Centre Ville has a restaurant on site.
Sans Pression – This restaurant specialises in French cuisine and serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. Open selected days.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
