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Mercure Bordeaux Château Chartrons

Property class: 4

Choose dates to view prices

Photo gallery for Mercure Bordeaux Château Chartrons

A restaurant with a glass ceiling, wicker hanging lights, and a checkered floor.
A hotel entrance with a stone facade, two large planters, and a palm tree.
A modern hotel room with a sofa, armchairs, a dining table, a bed, and a large mural on the wall.
Restaurant
Meeting facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
81 Cours Saint-Louis, Bordeaux, Gironde, 33300
  • Place, Bordeaux Wine and Trade Museum
    ‪6 min walk‬
  • Place, Jardin Public
    ‪14 min walk‬
  • Place, Place des Quinconces
    ‪4 min drive‬
  • Airport, Bordeaux (BOD-Merignac)
    ‪20 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed

A hotel room with a large bed, a desk, a chair, a lamp, and a mural of tropical foliage.

Superior Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Privilege, Room, 1 Double Bed

A hotel room with a TV, a desk, a chair, a small table, a lamp, a window, and a minibar.

Privilege, Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite - 1 double bed and sofa

A person holding a book titled 'Gironde' and a glass of red wine, seated on a blue couch with a blurred background.

Junior Suite - 1 double bed and sofa

9.0 out of 10
Wonderful
(2 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Sofa Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed

A hotel room with a large bed, a red throw blanket, a nightstand with a lamp, and a tropical mural on the wall.

Standard Room, 1 Double Bed

7.6 out of 10
Good
(5 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Room, 2 Single Beds

Eco-friendly toiletries, hair dryer, towels

Classic Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Suite, 1 Double Bed with Sofa bed

A hotel room with a bed, a nightstand, a desk, a chair, and a large mural on the wall.

Standard Suite, 1 Double Bed with Sofa bed

  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a nightstand, and a wall mural.

Classic Room, 1 King Bed

8.8 out of 10
Excellent
(19 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, Connecting Rooms

A hotel room with a large bed, two bedside lamps, a desk with a chair, and a view of buildings through the window.

Superior Room, Connecting Rooms

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Mercure Bordeaux Château Chartrons

A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space. Housekeeping is available on request.
Mercure Bordeaux Château Chartrons offers 215 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Bordeaux hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
During your stay at Mercure Bordeaux Château Chartrons, you're just a quick walk from Bordeaux Wine and Trade Museum. You'll find features like free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at Chais Saint Louis, a brasserie that serves French cuisine
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Within a 15-minute walk of Bordeaux Wine and Trade Museum and Marche des Quais
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 4844 square feet (450 square meters) and includes conference space. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly Mercure Bordeaux Château Chartrons. Parking is available for a fee.

This 4-star Bordeaux hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10 AM.
Chais Saint Louis - This brasserie specializes in French cuisine and serves breakfast and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (EUR 20 per night)
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 6:30 AM to 10 AM for a fee: EUR 19.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chais Saint Louis

Things to do

  • Billiards/pool table
  • Gym
  • Piano

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4,844 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.74 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 19.5 per person
  • Self parking fee: EUR 20 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Accor Bordeaux Chartrons
Mercure Bordeaux Chartrons
Mercure Bordeaux Château Chartrons
Mercure Bordeaux Chateau Chartrons Hotel Bordeaux
Mercure Bordeaux Château Chartrons Hotel
Mercure Château Hotel Bordeaux Chartrons
Mercure Château Hotel
Mercure Château
Mercure Bordeaux Château Chartrons Hotel
Mercure Bordeaux Château Chartrons Bordeaux
Mercure Bordeaux Château Chartrons Hotel Bordeaux

Mercure Bordeaux Château Chartrons Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 221 out of 590 reviews
Rating 8 - Good. 224 out of 590 reviews
Rating 6 - Okay. 99 out of 590 reviews
Rating 4 - Poor. 28 out of 590 reviews
Rating 2 - Terrible. 18 out of 590 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very ample hotel,
Stayed 3 nights in May 2026
Verified review

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Functioning hotel - decent location- good size rooms & comfortable beds - friendly staff
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Babette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent experience - thank you
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and great location
Stayed 3 nights in Sep 2022
Verified review

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and very large room and bath. Comfortable bed and well appointed with amenities. It is a 35-40 minute walk to the historic center.
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

darrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, nice big room
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Brian

Liked: Staff & service
Good value! Property a bit tired. Good showers Poor AC Good cotton bedding!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

krista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here while visiting for the Olympics and it just so happened to be the same hotel where the Men's and Women's Spanish National Soccer teams were staying! The hotel is beautiful and a close walk to the river trams, with plenty of dining/shopping options nearby.
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel a little out of the core. When construction is completed in front of the hotel it will seem less removed from downtown core. Breakfast buffet is fantastic
Stayed 2 nights in Aug 2023
Verified review

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is located in an older part of Bordeaux. There are many cafe's within a short walk from the hotel.
Stayed 1 night in May 2024
Verified review

8/10 Good

Laetitia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing we didn’t like were the pillows…too hard. Unfortunately we arrived late and had a difficult time finding somewhere to eat…
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lives up to expectations

I just don't understand why the restaurant is closed on Saturdays and Sundays
Stayed 2 nights in Jun 2023
Verified review

6/10 Okay

Yaron

Disliked: Staff & service
The hotel is okay at best. Staff was extremely rude and not helpful. Room was not clean, especially toilets and bathroom. Does not really fits the 4* claim.
Stayed 2 nights in Feb 2025
Verified review

6/10 Okay

Brian

Liked: Cleanliness

RWC - Bordeaux 2023

Room was quite dark. Hotel was a little tired and needs freshening up. Bed was uncomfortable due to a mattress liner. Good breakfasts and centrally located.
O
Porte de la Cloche, Bordeaux
Stayed 4 nights in Sep 2023
Verified review

8/10 Good

Yariv

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel had a convention of "piercing and tattoos" Artist, not my style!
Stayed 1 night in May 2024
Verified review

4/10 Poor

Thomas

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bedroom was not smelling good. Cleaning service not effective, we got the room without toilet paper, liquid soap half empty and not refilled even if we asked to. We had to go to the reception to get one. Probably the worst mercure we tried.
Stayed 4 nights in Sep 2025
Verified review

2/10 Terrible

Audrey

Disliked: Cleanliness, amenities
No service
Stayed 2 nights in Sep 2024
Verified review

4/10 Poor

Tuanh

Disliked: Cleanliness, staff & service, property conditions & facilities
This property is somewhat on the outskirts of town where all of the action is. It is not too far of a walk to the rue of Notre Dame (10-15 minutes) but doesn’t feel the safest at night. The hotel appears to have spent all their money on making the lobby, bar and common areas look nice but the actual rooms are very old and have a strange smell. My room had no functioning air conditioning but since I got back late to my room, I did not have energy to pack up all my stuff and move to another room. This made the musky smell in the bathroom even worse. The water for showers is also not hot, it is lukewarm at best. The staff are not as helpful or friendly, but it could also be because I am a foreigner. For the price you pay for this hotel, it is not worth it. Even if it was discounted, I would not stay here. I would rather stay in a 3 star and below hotel with functioning air conditioners with modern thermostats (they have some kind of antiquated knob thing that makes no sense) and hot water (their sink water was hotter than shower water).
Verified review

4/10 Poor

Marie laure

Liked: Staff & service
Disliked: Amenities
Chaleur de folie dans la chambre Remonté à la direction qui nous a répliqué que pour le moment la clim n était pas en fonction car trop tôt dans la saison Début mai a Bordeaux il fait déjà très chaud Voisins de chambre qui ont fait du bruit presque toute la nuit à hurler et à taper Poils et cheveux dans la baignoire Bref séjour détestable
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Annick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L’hôtel est bien situé, dans un quartier calme mais proche du centre et des quais. Il est installé dans des anciens chais réaménagés. La chambre est grande et confortable. Des fontaines d’eau filtrée sont disponibles aux étages et au rez-de-chaussée. Au restaurant, on peut déguster une cuisine goûteuse, savoureuse et inventive. Le petit déjeuner consiste en un buffet copieux, varié et complet. Le personnel d’accueil et de restaurant sont très serviables et professionnels.
L'hôtel vu de la rue
Une chambre
Le petit-déjeuner, varié et healthy
Le petit-déjeuner buffet
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Ciryl

Liked: Cleanliness, staff & service, property conditions & facilities
C’était super! Un hôtel propre et agréable. Proches des transports et aisément accessible.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre tres confortable Rien à dire
Stayed 1 night in Apr 2026