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Embassy Suites by Hilton Boston Waltham

3.5 star property

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Photo gallery for Embassy Suites by Hilton Boston Waltham

Lobby
Premium Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower) | Living area
Indoor pool
Fitness facility
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Pet-friendly
  • Bar
  • Pool

Explore the area

View in a map
550 Winter Street, Waltham, MA, 02451
  • Mass General Waltham
    ‪3 min walk‬
  • Brandeis University
    ‪4 min drive‬
  • Boston College
    ‪15 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪24 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

40-inch Smart TV with digital channels, Netflix, pay films

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

8.6 out of 10
Excellent
(13 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Double Beds, Accessible, Bathtub

8.0 out of 10
Very good
(24 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

40-inch Smart TV with digital channels, Netflix, pay films

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

10.0 out of 10
Exceptional
(5 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

40-inch Smart TV with digital channels, Netflix, pay films

Junior Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Double Beds, Accessible, Non Smoking (Hearing)

8.8 out of 10
Excellent
(6 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

40-inch Smart TV with digital channels, Netflix, pay films

Suite, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

8.4 out of 10
Very good
(5 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower) | Lobby

Premium Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

40-inch Smart TV with digital channels, Netflix, pay films

Suite, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite, 1 King Bed with Sofa bed, Non Smoking

Superior Suite, 1 King Bed with Sofa bed, Non Smoking

Superior Suite, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

40-inch Smart TV with digital channels, Netflix, pay films

Suite, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(174 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, Multiple Beds, Non Smoking

40-inch Smart TV with digital channels, Netflix, pay films

Superior Suite, Multiple Beds, Non Smoking

7.8 out of 10
Good
(10 reviews)
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Suite, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(28 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Non Smoking

7.8 out of 10
Good
(44 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(90 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking (Governor's)

Suite, 1 King Bed, Non Smoking (Governor's)

Suite, 1 King Bed, Non Smoking (Governor's)

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Embassy Suites by Hilton Boston Waltham

Hotel in Waltham with free breakfast and a 24-hour fitness center
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a bar/lounge. Weekday breakfast is free. Other amenities include WiFi in public areas, self parking, and conference space. Housekeeping is available on request.
Embassy Suites by Hilton Boston Waltham offers 275 accommodations with MP3 docking stations and laptop-compatible safes. Accommodations are furnished with twin sofa beds. 40-inch Smart televisions come with premium digital channels, pay movies, and Netflix. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and safes. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Embassy Suites by Hilton Boston Waltham. During your stay, you'll be close to Brandeis University. Features include an indoor pool, a 24-hour gym, and a bar.
  • Free full breakfast served daily
  • Enjoy American cuisine while dining at Amuse Kitchen + Cocktails
  • WiFi for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include free grocery shopping service, dry cleaning/laundry, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have good things to say about the accommodations for the cleanliness and overall comfort
  • 14 minutes by car from Harvard University and 14 minutes from Harvard Square
  • Dogs welcome for a fee
Embassy Suites by Hilton Boston Waltham offers its guests an indoor pool and a 24-hour fitness center. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is available in public spaces for a fee.

Event space at this hotel measures 1 square feet (0 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Boston Waltham. For a fee, parking is available.

This Waltham hotel is smoke free.

Guests are served free full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Amuse Kitchen + Cocktails - This lobby lounge specializes in American cuisine and serves dinner only.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 12.95)

Parking and transport

  • Parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge

Restaurants on site

  • Amuse Kitchen + Cocktails

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 1 square foot of conference space
  • 10 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in bathtub
  • Grab bar in shower
  • Lift
  • Phone accessibility kit
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Banquet hall
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Twin sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch smart TV with premium digital channels
  • MP3 dock
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 30 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 12.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 12.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 12.95 (rates may vary)
  • Self parking fee: USD 15.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0010103080
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Boston
Embassy Suites Boston Hotel
Embassy Suites Boston Hotel Waltham
Embassy Suites Boston Waltham
Embassy Suites Boston Waltham Hotel
Embassy Suites Boston / Waltham Hotel Waltham

Embassy Suites by Hilton Boston Waltham Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1160 out of 2442 reviews
Rating 8 - Good. 521 out of 2442 reviews
Rating 6 - Okay. 375 out of 2442 reviews
Rating 4 - Poor. 194 out of 2442 reviews
Rating 2 - Terrible. 192 out of 2442 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Wu qiang

Front reception is so nice
Stayed 1 night in Jun 2025

10/10 Excellent

Jeff

Stayed 1 night in May 2025

10/10 Excellent

Nicholas

Stayed 2 nights in Jun 2025

10/10 Excellent

Arunkumar

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

4/10 Poor

Anatoly

Business traveller
Disliked: Cleanliness, property conditions & facilities
Although all of the room are non smoking, people obviously smoke in their rooms and even the elevator smells badly. I was up most of the night since the smell of cigarette Smoking was coming into the room through the ac vents. Would never stay at this hotel again.
Stayed 1 night in Jun 2025

6/10 Okay

Anthonea

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
I always enjoy my stays at the Embassy. I just wish the pools stayed open later and there was additional laundry facility. One washer and two dryers is not sufficient.
Stayed 4 nights in Jun 2025

8/10 Good

Jane

Travelled with family
Liked: Amenities
It’s a little “tired” feeling, but overall a good value.
Stayed 6 nights in Jun 2025

6/10 Okay

Glenn

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Breakfast was good, the floor of the place was a bit dirty and 2 pillow cases had make up on them. Otherwise fine
Stayed 4 nights in Jun 2025

10/10 Excellent

Munguntsooj

Stayed 7 nights in May 2025

8/10 Good

Paul

Business traveller
Liked: Staff & service
Hotel from outside looks a bit dated and so does the inside. It was convenient for business trip but would not be my first choice.
Stayed 1 night in Jun 2025

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pool was cold and definitely not heated. The room was
Stayed 3 nights in Jun 2025

2/10 Terrible

Mahdi

Stayed 2 nights in Jun 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Ok
Stayed 2 nights in Jun 2025

10/10 Excellent

Vish

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service Indian girl in front excellent service
Stayed 2 nights in Jun 2025

10/10 Excellent

Kramer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easily accommodated an early check in. Very kind and helpful woman at the front desk. Room was clean and had all necessities. Easy to get Ubers and get to Fenway and Boston
Stayed 2 nights in Jun 2025

8/10 Good

Cristy

Travelled with family

Our new hotel

The room is so spacious and feels like home. The breakfast was amazing!
Stayed 1 night in Jun 2025

8/10 Good

Steve, Chevy Chase

Travelled with family
Liked: Amenities, property conditions & facilities
Friendly staff, spacious. I like the building style of the hotel. Points deduced for cleanliness. There were chips on the bed and on the floor. Overall good experience for a two-night stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Colette, queen creek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 3 nights in Jun 2025

2/10 Terrible

Jeffrey

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The food in the restaurant was absolutely terrible. I ordered a caesar salad and the dressing was a brick (couldn't even spread it) and the lettuce was brown. My husband order penne pasta and meatballs - very little sauce and the penne was so overcooked it was mushy. Also the housekeeping terrible -- badly made up room, we had to ask for shampoo refills (the bottle was empty) several times...it was the worst I have ever experienced and I am a Hilton Honors Gold member!
Stayed 3 nights in Jun 2025

6/10 Okay

Justin

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Darlene

Stayed 1 night in Jun 2025

10/10 Excellent

Ivonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel para descansar y disfrutar de todo el área. Recomendamos al 100% todo.
Stayed 2 nights in Jun 2025

8/10 Good

Nhan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Terrance

Stayed 1 night in Jun 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beware! Dissatisfied! Disappointed!

Beware! Beware! Beware! Worst Embassy Suites ever. Dissatisfied, disappointed and do not plan on returning. Room did not have any soap, shampoo, or regular coffee. Had to go downstairs to get items. After receiving coffee from the front desk the coffee machine in the room did not work. Refrigerator did not keep food cold. Shower curtain had mold. When guest in the next room closed the door our whole wall would shake while we were sleeping. Breakfast items were ok…omelettes were good. Floors in the breakfast area were super sticky..you could hear everyone’s steps…it was gross with coffee and juice spills everywhere. Evening reception did not include any alcoholic beverages. Do not plan on returning to this place. Highly dissatisfied!!
Stayed 2 nights in Jun 2025