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Embassy Suites by Hilton Boston Waltham

3.5 star property

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Photo gallery for Embassy Suites by Hilton Boston Waltham

Restaurant
Indoor pool
In-room safe, desk, laptop workspace, iron/ironing board
Suite, 1 King Bed, Non Smoking (Governor's)
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Pet-friendly
  • Bar
  • Pool

Explore the area

Map
550 Winter Street, Waltham, MA, 02451
  • Brandeis University
    ‪4 min drive‬
  • Harvard University
    ‪14 min drive‬
  • Boston College
    ‪15 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪24 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

40-inch Smart TV with digital channels, Netflix, pay films

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Double Beds, Accessible, Bathtub

  • 40 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

40-inch Smart TV with digital channels, Netflix, pay films

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

40-inch Smart TV with digital channels, Netflix, pay films

Junior Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Double Beds, Accessible, Non Smoking (Hearing)

  • 39 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

40-inch Smart TV with digital channels, Netflix, pay films

Suite, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

  • 39 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower) | Lobby

Premium Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

40-inch Smart TV with digital channels, Netflix, pay films

Suite, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

  • 39 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Superior Suite, 1 King Bed with Sofa bed, Non Smoking

Superior Suite, 1 King Bed with Sofa bed, Non Smoking

Superior Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

40-inch Smart TV with digital channels, Netflix, pay films

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, Multiple Beds, Non Smoking

40-inch Smart TV with digital channels, Netflix, pay films

Superior Suite, Multiple Beds, Non Smoking

  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Suite, 2 Double Beds, Non Smoking

  • 39 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Non Smoking

  • 39 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking (Governor's)

Suite, 1 King Bed, Non Smoking (Governor's)

Suite, 1 King Bed, Non Smoking (Governor's)

  • 39 sq m
  • Sleeps 5
  • 1 King Bed

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About this property

Embassy Suites by Hilton Boston Waltham

Hotel in Waltham with free breakfast and a 24-hour fitness center
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a bar/lounge. Full breakfast is free. Other amenities include WiFi in public areas, self parking, and conference space. Housekeeping is available on request.
Embassy Suites by Hilton Boston Waltham offers 275 accommodations with MP3 docking stations and laptop-compatible safes. Accommodations are furnished with twin sofa beds. 40-inch Smart televisions come with premium digital channels, pay movies, and Netflix. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and safes. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Embassy Suites by Hilton Boston Waltham. During your stay, you'll be close to Brandeis University. Features include an indoor pool, a 24-hour gym, and a bar.
  • Free full breakfast served daily
  • Enjoy American cuisine while dining at Amuse Kitchen + Cocktails
  • WiFi for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include free grocery shopping service, dry cleaning/laundry, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have good things to say about the accommodations for the cleanliness and overall comfort
  • 14 minutes by car from Harvard University and 14 minutes from Harvard Square
  • Dogs welcome for a fee
Embassy Suites by Hilton Boston Waltham offers its guests an indoor pool and a 24-hour fitness center. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is available in public spaces for a fee.

Event space at this hotel measures 1 square feet (0 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Boston Waltham. For a fee, parking is available.

This Waltham hotel is smoke free.

Guests are served free full breakfast daily from 6:00 AM to 10:00 AM.
Amuse Kitchen + Cocktails - This lobby lounge specializes in American cuisine and serves dinner only.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 12.95)

Parking and transport

  • Parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge

Restaurants on site

  • Amuse Kitchen + Cocktails

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 1 square foot of conference space
  • 10 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in bathtub
  • Grab bar in shower
  • Lift
  • Phone accessibility kit
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Banquet hall
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Twin sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch smart TV with premium digital channels
  • MP3 dock
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 30 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 12.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 12.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 12.95 (rates may vary)
  • Self parking fee: USD 15.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0010103080
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Boston
Embassy Suites Boston Hotel
Embassy Suites Boston Hotel Waltham
Embassy Suites Boston Waltham
Embassy Suites Boston Waltham Hotel
Embassy Suites Boston / Waltham Hotel Waltham

Embassy Suites by Hilton Boston Waltham Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 931 out of 1992 reviews
Rating 8 - Good. 424 out of 1992 reviews
Rating 6 - Okay. 305 out of 1992 reviews
Rating 4 - Poor. 167 out of 1992 reviews
Rating 2 - Terrible. 165 out of 1992 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

marjorie

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Clarice

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy my stay. Staff was great.
Stayed 3 nights in Mar 2025

10/10 Excellent

Marlene

Stayed 1 night in Mar 2025

10/10 Excellent

Delmara, North Brunswick

Stayed 1 night in Mar 2025

2/10 Terrible

Karen

Disliked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Brian

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Nice place, as others have said, need to spend some time to dust the rooms. Tv, furniture, other items all covered in dust
Stayed 1 night in Mar 2025

10/10 Excellent

farhat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

renyou

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in MA.
Stayed 4 nights in Mar 2025

10/10 Excellent

Oleksandr

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the breakfast !
Stayed 2 nights in Mar 2025

10/10 Excellent

Innocent

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, easy parking nice elevator specially breakfast
Stayed 2 nights in Mar 2025

6/10 Okay

Kirsten

Stayed 1 night in Mar 2025

10/10 Excellent

Robbie Dearman

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Linghui

Liked: Cleanliness, staff & service
Good
Stayed 1 night in Mar 2025

2/10 Terrible

Olusiyan D

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
When we arrived and checked in to our room, I found a dirty ladies under pants in the bathroom. I called the front desk to complain. Few minutes later a house keeping staff came and picked it up. Despite my complaint that the room was not properly cleaned, no manager approached me to discuss the issue with me or offer an apology. The second day, when we came back into the room from our event, I noticed that we were only given 0ne clean towel, I called the front desk to ask for more clean towels, I was told by the front desk staff that someone will bring the towels, unfortunately, no one brought any towels. After waiting for about few hours, I went downstairs to ask for the towels, only to be told that they ran out of towels because the hotel was too busy this weekend and one of the washing washing broke down. I would not recommend this property on a busy weekend.
Stayed 3 nights in Mar 2025

6/10 Okay

Chalice

Business traveller
Disliked: Cleanliness
Dirty towels and tub
Stayed 2 nights in Mar 2025

10/10 Excellent

Kok Siang, Metuchen

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Ara

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good overall experience.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sonya Montaque

Liked: Staff & service, amenities, property conditions & facilities
Hilary the assistant manager was awesome, she was the first person I met when we arrived which was a bit earlier then excepted but she was able to get us in our room sooner with early check in. The room was clean and had all the amenities needed. We had to dine on site 2/3 nights of our stay, they really tried but there was a ton of guest for special events and so they did their best. Overall we enjoyed our stay. Until next time.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great. Room was spacious. Very nice set up all around.
Stayed 2 nights in Mar 2025

4/10 Poor

Joseph

Travelled with family
The elevator service was terrible and slow
Stayed 1 night in Mar 2025

4/10 Poor

Robert

Liked: Room comfort
Disliked: Cleanliness, staff & service

Not a Good Stay

We slept there 4 nights and our sheets were never changed. We had to go down to the front desk to get coffee cups and coffee twice. One morning the tub floor was slippery. Our room wasn’t well maintained but that wasn’t the reason for the rating. We have stayed in Waltham and in other Embassy Suites and been very pleased but not this time. That being said we talked to the manager who did give us some compensation.
Stayed 4 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend to stay

My wife and I love staying at Embassy suites and have been going there for the past 10 years around same time a year. This time around we notice there were furniture in the lobby and rooms that were old looking (outdated) and some damage that needed to be replaced. We also loved the breakfast and omelette bar and both of those were very disappointed this year, food was not really good and omelettes were also not good. The service at the front desk was great and friendly and overall enjoyed our stay besides what mentioned above.
Stayed 3 nights in Feb 2025

10/10 Excellent

Milkenson

Stayed 1 night in Mar 2025

8/10 Good

Claude

Liked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Robert

Stayed 1 night in Mar 2025