"We checked in without any problems and were directed to our room. However, much to our astonishment, two ladies were in the room with hand luggage. I ... " More
9 Mar 2024 by Rebeca Moya. Guest Experience Coordinator.
Dear Veronica,We would like to thank you for taking the time to leave this review about your recent visit.We regret the discomfort caused by the unexpected encounter in your room, rest assured, ensuring the privacy and security of our guests is paramount, and we take measures to prevent such occurrences. Additionally, we apologize if the service did not meet your expectations on this occasion. Our service culture aims for warmth and professionalism, and we are disheartened if we fell short.Please know that our team is committed to fostering a positive atmosphere where every guest feels valued and respected.We hope to have the opportunity of welcoming you back. Kind regards,Rebeca Moya.Guest Experience Coordinator.
22 Feb 2024 by Rebeca Moya. Guest Experience Coordinador
Dear Susan,Thank you for taking the time to provide us with your feedback.We are thrilled to hear that our gastronomic experiences met your expectations, from the extensive breakfast options to the delightful three-course evening meals. Our dedicated team appreciates your recognition of their hard work, as we strive to deliver a service culture focused on the well-being of our guests. While there is ongoing work in the surrounding area, we are glad to know it did not detract from the enjoyment of your stay. Rest assured, our team is committed to providing a serene room experience, with our soundproof rooms designed to ensure a peaceful environment.We hope to have the opportunity to welcome you back in the future for an improved experience.Kind regards,Rebeca Moya.Guest Experience Coordinador
12 May 2024 by Guest Experience Team
Dear Jessica,We'd like to thank you for this positive feedback about your stay in our hotel.We strive to create a memorable experience for every guest and are delighted that you had such an enjoyable experience with us. Your mention of our dedicated team members will encourage us to continue upholding our high standards.It would be our pleasure to have you return on another occasion.Very best wishes,Guest Experience Team
7 Apr 2024 by Guest Experience Team
Apreciada Sra. Giovanna, Ha sido un placer recibir su última visita y su excelente valoración.Nos complace haberle podido otorgar una grata experiencia en nuestro alojamiento y que nos haya dado por ello la máxima puntuación, cosa que le agradecemos.Por otro lado, agradecemos que destaque nuestro buen servicio y nos alegramos de saber que todo estuvo a su gusto.Esperamos poder ofrecerle nuevas experiencias muy pronto. Reciba nuestros mejores saludos,Guest Experience Team
7 Apr 2024 by Guest Experience Team
Dear Sir, Many thanks for having taken the time to review your stay.Your comfort is one of our top priorities, so please know that we are looking into the matter and apologise for any inconvenience. We urge our guests to let us know immediately of any issues so that we may find a solution. Thank you for bringing this to our attention.We hope to welcome you back for another holiday. All the bestGuest Experience Team
3 Mar 2024 by Guest Experience Team
Dear Mrs. Liliana,Please accept our thanks for your kind review regarding your stay.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.It would be our pleasure to have you return on another occasion. Very best wishes,Guest Experience Team
25 Mar 2024 by GEX
Dear Tiia,Thank you very much for the positive review!Kind regards,Guest Experience Team
17 Oct 2023 by GEX
Dear Mirjana,We are sorry to know your stay was not up to your expectations.Do not hesitate to contact us in advance outlining any special need you may have should your plans bring you back to Melia Alicante.Kind regards,Guest Experience Team
Melia Alicante offers its guests 2 outdoor swimming pools and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A business centre and 29 meeting rooms are available. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Melia Alicante. You'll have access to the indoor pool at a partner property. Parking is available for a fee. A complete renovation of Melia Alicante was completed in February 2024. Smoking is allowed in designated areas at this 4-star Alicante hotel.
Available in some public areas: Free WiFi
Self parking (surcharge) , RV, bus, truck parking (surcharge)
Melia Alicante offers 546 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Each accommodation is individually furnished and decorated. LED televisions come with satellite channels. This Alicante hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily.
Trasluz Restaurant – This restaurant specialises in Mediterranean cuisine and serves lunch and dinner.
BLUE – This poolside rooftop bar specialises in Mediterranean cuisine and serves brunch, lunch and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
Bribone – This cocktail bar specialises in Mediterranean cuisine and serves brunch, lunch, dinner and light fare. A children's menu is available. Open daily.
Salón Gran Postiguet – Overlooking the ocean, this buffet restaurant only serves breakfast. Open daily.
24-hour room service is available.
2 outdoor swimming pools are on site along with a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Please note: Drinks are not included in Half Board and Full Board rates.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
