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3.9 out of 5

"2 minute walk from levante beach...lovely clean hotel with good facilities.Large food choice. They even had homemade cakes which were beautiful.Recept ... " More

By a verified traveller on Sat 16 Nov 2019

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Classic Double Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
€123* Per night/room 29 Apr - 30 Apr

Superior Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Panoramic Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

City Double Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Classic Double Room, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Room, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Hotel Description

Complejo Belroy's beach location gets good marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Llevant Beach. Features include free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy local cuisine at restaurante bufé, a buffet restaurant with garden views
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Services include tour or ticket assistance, a porter and luggage storage
  • On-site recreation includes a gym and a sauna
  • Guests speak favourably about the clean guestrooms and the beach
  • Steps from Llevant Beach and 7 minutes on foot from Benidorm Airsoft
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Complejo Belroy ratings based on 8 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Complejo Belroy

Everyone (3) Family (4)
5 out of 5
2 minute walk from levante beach...lovely clean hotel with good facilities.Large food choice. They even had homemade cakes which were beautiful.Reception staff were extremely helpful and nothing was too much trouble.

Posted by on 16 Nov 2019

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4 out of 5
Very clean hotel. Staff excellent. Food ok. Small pool area. Overall a good stay

Posted by on 19 Jun 2019

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1 out of 5
False advertisement as this hotel should only get 2 stars, no air conditioning, lifts didn’t work, bathroom had bear concrete walls and was filthy, check out was appalling and ended up just leaving keys on the counter, food was very basic, room was too basic, even had to pay to use the safe. The door was so badly fitted the light from the hall light up the room in the night, so much for fire doors!!. Only one lift worked and wait time was about 15 minutes for the lift that worked which only took 3 people at a time, being on the 6th floor this had a massive impact on my holiday. Also I wasn’t told there was renovations going on and at 8:15am the work started and was very intrusive. So overall a crap hotel and bad service from ebookers recommending this hotel as a 4.5*

Posted by on 28 Mar 2019

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4 out of 5

Posted by on 10 Sep 2023

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5 out of 5
Sehr zentral gelegen.. sauberes Hotel

Posted by on 7 Jan 2023

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5 out of 5

Posted by on 31 Oct 2022

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4 out of 5
Hotel was located very well, if you wish to stay in Levante area. Everything nearby. Reception staff and housekeeping was friendly. Room was cleaned every day. Breakfast was not suberb, but ok. Room was ok, hoped to be a little big bigger.

Posted by , from KOTKA on 24 Sep 2022

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Comment from Hotel Management

3 Oct 2022 by Dirección

Dear Jouni, Thank you very much first of all for trusting us to be the hotel to stay in during your holidays in Benidorm.It makes us really happy to know that you enjoyed their well-deserved holiday and that we managed to make you feel at home. Thank you for recommending us on this platform, it will be a pleasure to welcome you again. Best regards, La Dirección

3 out of 5
Indiskretes Reinigungspersonal (Zimmer). Überfordertes Personal im Restaurant „Paris“. Aussage der Mitarbeiterin; Ich habe viele Tische zu bedienen.

Posted by on 13 Sep 2022

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Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from 15 June to 15 September:

  • One of the swimming pools

Property Features

Complejo Belroy offers its guests a seasonal outdoor pool, a kids' pool, an indoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. A fitness centre, a library, and a terrace are also featured at the luxury Complejo Belroy. For a fee, parking is available. A complete renovation of Complejo Belroy was completed in May 2020. This 4.5-star Benidorm hotel is smoke free.

  • 195 guestrooms or units
  • 7 levels
  • 2 buildings
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Complejo Belroy offers 195 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. 32-inch plasma televisions come with satellite channels. Bathrooms include baths or showers with a jetted bath and a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Jetted bath
  • Minibar
  • In-room dining (limited hours)
  • Plasma television
  • Satellite channels
  • Bath or shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:30 AM.

Restaurante bufé – Overlooking the garden, this buffet restaurant specialises in local cuisine and serves breakfast, lunch and dinner.

CAFÉ PARÍS – On-site lobby lounge. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, a children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.

  • Casino nearby

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 11:30 PM

Special check-in instructions:

To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests booked in full board rates receive meals in the following order: lunch on arrival day, dinner, and breakfast; drinks are not included. Guests who plan to arrive after 2 PM must contact the property in advance.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: EUR 15 per pet, per night, plus a deposit of EUR 200 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 20 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards, debit cards and cash

On-site parties or group events are strictly prohibited

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard, debit cards and cash. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Events/parties not allowed
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 72 hours
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 for adults and from EUR 6 for children
  • Self-parking fee: EUR 15 per day
  • Pet deposit: EUR 200 per stay
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • In-room safe fee: EUR 2 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Belroy Benidorm
  • Belroy Hotel
  • Hotel Belroy
  • Hotel Belroy Benidorm
  • Belroy Hotel Benidorm
  • Belroy
  • Hotel Belroy
  • Complejo Belroy Hotel
  • Complejo Belroy Benidorm
  • Complejo Belroy Hotel Benidorm

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.