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Hotel Sercotel Maya Alicante

3.0 star property

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Photo gallery for Hotel Sercotel Maya Alicante

Daily buffet breakfast (EUR 14 per person)
Minibar, in-room safe, desk, blackout curtains
Mini-golf
Seasonal outdoor pool, pool umbrellas, pool loungers
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Canónigo Manuel Penalva, 2, Alicante, Alicante, 3002
  • Place, Postiguet Beach
    ‪5 min walk‬
  • Place, Alicante Harbour
    ‪13 min walk‬
  • Place, El Corte Ingles Shopping Center
    ‪3 min drive‬
  • Airport, Alicante (ALC-Alicante Intl.)
    ‪14 min drive‬

Room options

View all photos for Superior Room (With Views)

Superior Room (With Views)

Superior Room (With Views)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room (Triple)

Room (Triple)

Room (Triple)

  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Room

Minibar, in-room safe, desk, blackout curtains

Superior Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room

Classic Room

Classic Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room

Minibar, in-room safe, desk, blackout curtains

Premium Room

  • Sleeps 2
  • 2 Twin Beds

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About this property

Hotel Sercotel Maya Alicante

Family-friendly hotel with a seasonal outdoor pool connected to a rail/subway station in Alicante
A restaurant, a fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a coffee shop/cafe are onsite.
Hotel Sercotel Maya Alicante offers 194 accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include shower/tub combinations, bidets, and hair dryers.

This Alicante hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hotel Sercotel Maya Alicante. During your stay, you'll be connected to a rail/subway station, and just a quick walk from Archaeological Museum of Alicante. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include 4 meeting rooms, conference space, and a multilingual staff
  • Onsite recreation includes a gym, mini golf, and a playground
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 11 minutes by foot from Postiguet Beach and a 3-minute drive from Alicante Harbour
  • Cats and dogs welcome for a fee (restrictions apply)
Hotel Sercotel Maya Alicante offers its guests a seasonal outdoor pool, a fitness center, and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 2799 square feet (260 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the family-friendly Hotel Sercotel Maya Alicante. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Alicante hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10:30 AM and on weekends from 8:00 AM to 11:00 AM.
Altea - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 12 per night)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 14 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Altea

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2,799 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 21-cm TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 18 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14 per person
  • Self parking fee: EUR 12 per night
  • Pet fee: EUR 18 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in March and close in November.
  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Maya Alicante
Maya Alicante
Hotel Maya Hotel
Hotel Maya Alicante
Hotel Maya Hotel Alicante

Hotel Sercotel Maya Alicante Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 356 out of 1003 reviews
Rating 8 - Good. 475 out of 1003 reviews
Rating 6 - Okay. 130 out of 1003 reviews
Rating 4 - Poor. 29 out of 1003 reviews
Rating 2 - Terrible. 13 out of 1003 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Ciara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Gillian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Maya

Lovely hotel very clean and tidy , breakfast had plenty of choice would stay here again .
Stayed 2 nights in Jul 2025

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, friendly staff, great breakfast, would definitely recommend
Stayed 7 nights in Jul 2025

10/10 Excellent

Rene, Monroe

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and friendly staff! We did had an issue with the airconditioner
Stayed 1 night in Jul 2025

8/10 Good

Wendy

Stayed 4 nights in Jul 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Tania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good customer service and the view to the Castillo de Santa Barbara is amazing.
Stayed 3 nights in Jun 2025

6/10 Okay

Zaba

Travelled with partner
Disliked: Cleanliness
Fantastic breakfast buffet. Dirty room- 2 used cotton buds found behind the bidet and a biscuit under the curtains. I kicked that out on to the balcony. Next day room was cleaned and the biscuit had disappeared but the cotton buds hadn’t! Room 404. Be interesting to see if they are still there. Some reception staff were indifferent.
Stayed 4 nights in Jun 2025

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, great location, central with bus stop & tram nearby too. Breakfast had everything you could imagine to choose from. Nice poolside snack bar. All staff were friendly & helpful.
Stayed 3 nights in Jun 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
only a few blocks to the beach
Stayed 2 nights in Jun 2025

8/10 Good

Belinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to walk to the beach and the centre. Nice pool terrace to sunbathe.
Stayed 3 nights in May 2025

10/10 Excellent

Susan Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing unique just a plain honest hotel. Rooms cleaned daily. Walking distance of many restaurants.
Stayed 7 nights in May 2025

8/10 Good

B C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Fantastic hotel. Great location. Nice pool. Wonder staff and nice breakfast
Stayed 2 nights in May 2025

8/10 Good

Glen

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was a little dated but they were looking to update rooms. Unfortunately this was happening in the room underneath me. I am sure once all painted everything will be much improved
Stayed 2 nights in Apr 2025

10/10 Excellent

Ausrine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good location and reasonable price.

I had a three-day stay at the Maya Hotel and I am completely amazed. Amazed by the staff that went out of their way to make feel welcome. Wonderful in every way.
Stayed 4 nights in Apr 2025

8/10 Good

Maite

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

8/10 Good

ANGELA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place! Good gym
Stayed 1 night in Feb 2025

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bus transfer from airport literally stopped outside the hotel. 7th floor room recently refurbished which was lovely. Breakfast plentiful and so much to choose from. Everything was in walking distance. Fantastic customer service provided by ‘Noelia’ front desk throughout. Really welcoming and accommodating. We would return.
Stayed 2 nights in Feb 2025

8/10 Good

Andrew

Stayed 3 nights in Feb 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
The location is great, the communication is perfect, it's neat, solid, economy-level hotel. The only downside is that breakfast could start much earlier, at least for the coffee/pastry "section".
Stayed 2 nights in Dec 2024

8/10 Good

Beverley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Due to an early flight we arrived at midday expecting to leave our baggage and go away until check in time which wasn’t until 4pm but as the room was available we were allowed to check in straight away which was really good. The room was spacious and very clean with a covered balcony and sea view. Only down side was the walls were very thin and could hear people in the next room talking and their TV quite loudly. Also service maintenance on the lifts late afternoon on two days with a lot of loud drilling and banging was a bit disturbing. Our TV remote did not work but mentioned at reception as we were going out to dinner and when we got back the issue had been dealt with so we were pleased about the quick response. Overall a really good hotel and the price was very reasonable and even included breakfast of which there was a very varied choice. Would definitely recommend.
Stayed 3 nights in Nov 2024

8/10 Good

Marisela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice and I enjoyed my stay. I would visit this hotel again.
Stayed 4 nights in Nov 2024

10/10 Excellent

CHARLES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel
Stayed 1 night in Nov 2024

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