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Magic Cristal Park

3.0 star property

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Photo gallery for Magic Cristal Park

Balcony
In-room safe, blackout curtains, iron/ironing board, free WiFi
Snack bar
Reception
Indoor pool, pool loungers

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
Avenida De Ruzafa, 14, Benidorm, Valencian Community, 03500
  • Place, Benidorm City Hall
    ‪3 min walk‬
  • Place, Avenida Martinez Alejos
    ‪3 min walk‬
  • Place, Llevant Beach
    ‪5 min walk‬
  • Airport, Alicante (ALC-Alicante Intl.)
    ‪49 min drive‬

Room options

View all photos for Double Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Double Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room (2 adultos + 1 niño)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Double Room (2 adultos + 1 niño)

  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Double Room (2 adultos + 2 niños)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Double Room (2 adultos + 2 niños)

  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Double Room (3 adultos)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Double Room (3 adultos)

  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Double Room (3 adultos + 1 niño)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Double Room (3 adultos + 1 niño)

  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Double Room (4 adultos)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Double Room (4 adultos)

  • 22 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Economy Double Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Economy Double Room

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, Park View (2 adultos + 1 niño)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Double Room, Park View (2 adultos + 1 niño)

  • Park view
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Double Room, Park View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Double Room, Park View

  • Park view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Double Room, Park View (2 adultos + 2 niños)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Double Room, Park View (2 adultos + 2 niños)

  • Park view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Double Room, Park View (3 adultos)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Double Room, Park View (3 adultos)

  • Park view
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Double Room, Park View (3 adultos + 1 niño)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Double Room, Park View (3 adultos + 1 niño)

  • Park view
  • 25 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Double Room, Park View (4 adultos)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Double Room, Park View (4 adultos)

  • Park view
  • 25 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Double Room Single Use

In-room safe, blackout curtains, iron/ironing board, free WiFi

Double Room Single Use

  • 22 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Economy Single Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Economy Single Room

  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room (1 adulto + 1 niño)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Double Room (1 adulto + 1 niño)

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Double Room (1 adulto + 2 niños)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Double Room (1 adulto + 2 niños)

  • 22 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

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About this property

Magic Cristal Park

2 restaurants, an indoor pool, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a rooftop terrace are onsite. Housekeeping is available on request.
Magic Cristal Park offers 453 air-conditioned accommodations with safes and coffee/tea makers. 52-inch flat-screen televisions come with satellite channels.

Bathrooms include bathtubs and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided daily.

An indoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Magic Cristal Park, you're just a quick walk from Poniente Beach. Features include free WiFi in public areas, plus 2 restaurants and an indoor pool.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a poolside bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include a free kid's club, a concierge, and tour or ticket assistance
  • Onsite recreation includes a playground
  • Within a 10-minute walk of Poniente Beach and Llevant Beach
Some rates at Magic Cristal Park are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Magic Cristal Park offers its guests an indoor pool and a children's pool. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A rooftop terrace, a complimentary children's club, and a vending machine are also featured at the family-friendly Magic Cristal Park. Parking is available for a fee.

This 3-star Benidorm hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.
Magic Cristal Park has 2 restaurants on site.

All-inclusive details

All-inclusive room rates at Magic Cristal Park are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 15 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 20 for adults and EUR 10 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Indoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room refrigerator
  • Indoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Accessibility

  • Lift

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • No plastic water bottles
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 52-inch flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 6 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 75 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 10 for children
  • Self parking fee: EUR 15 per night
  • Crib (infant bed) fee: EUR 6 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • For stays on 14 February, the total price shown includes a charge for a mandatory Valentine's Day gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cristal Park
Cristal Park Magic
Magic Cristal
Magic Cristal Park
Magic Cristal Park Benidorm
Magic Cristal Park Hotel
Magic Cristal Park Hotel Benidorm
Cristal Park Benidorm
Hotel Magic Cristal Park
Cristal Park Benidorm
Hotel Magic Cristal Park
Magic Cristal Park Hotel
Magic Cristal Park Benidorm
Magic Cristal Park Hotel Benidorm

Magic Cristal Park Reviews

Reviews

6.6
Rating 10 - Excellent. 26 out of 133 reviews
Rating 8 - Good. 39 out of 133 reviews
Rating 6 - Okay. 34 out of 133 reviews
Rating 4 - Poor. 16 out of 133 reviews
Rating 2 - Terrible. 18 out of 133 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

7.6/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service
Best pillows in Benidorm Not giant marshmellows Not Hard lump Very comfortable and soft
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are back in in a few months so all good
Stayed 2 nights in Oct 2025
Verified

4/10 Poor

Mike

Liked: Cleanliness
Disliked: Property conditions & facilities
The food was plentiful but poor quality
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Simon

Liked: Cleanliness, staff & service, amenities
To long a wait for service in bar to small for the amount of customers Not enough seating outside for the amount of geusts
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great budget room

Great hotel with friendly staff and fun atmosphere. Popular with older people as its a very comfortable, cozy atmosphere. Me and my mate stayed for 4 days and were very happy with the place. The rooms could use a bit of maintenance but argue for the price.
Stayed 4 nights in Feb 2024
Verified

4/10 Poor

Caroll

Disliked: Cleanliness, staff & service, property conditions & facilities
When arrived at hotel on Saturday night system was
Stayed 3 nights in Jun 2024
Verified

6/10 Okay

Brian

Liked: Cleanliness

Reasonable

Hotel was ok we had to change our room at first due to patio door held together with cardboard but second room was fine Only had breakfast but food was reasonable Good position for the old town
Stayed 2 nights in Jun 2024
Verified

6/10 Okay

Ivan

Liked: Staff & service
Disliked: Cleanliness
Reception and other members of staff are kind and polite.The restaurant selection is very good.The hotel situated around 6-8min from a beach.The minuses are hotelcorridors are noisy during night ,security didn’t check it and bedding wasn’t changed during 6 days.
Stayed 7 nights in Aug 2022
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service
The property needs updating but it’s a great base for the old town. Staff work very hard and I would recommend
Stayed 4 nights in Jun 2024
Verified

2/10 Terrible

Tracey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is the worst place I’ve ever stayed. Never ever again.
Stayed 7 nights in Jul 2022
Verified

6/10 Okay

K

Liked: Staff & service, room comfort
Stay was pleasant but had an unfortunate incident with our room as they hadnt fiven usxwhat we paid for we werent to bothered as it was only 4 nights but then for some reason someone had removed 1 of the beds it was cleared up and we were allocated another room but was a bit of a pain moving
Stayed 4 nights in Nov 2022
Verified

4/10 Poor

Mantas

Disliked: Staff & service, property conditions & facilities, room comfort

Worst hotel

Worst hotel i visited. Food bad and always the same,room service steals if you leave anything valuable. Reception workers barely speak english and not service minded. Shower don’t have proper cabin so floor is always full of water after using it. Rooms very old,pleds are from very hard material and awfull. Place is old and full of pensionist people. this is no way 3 stars hotel maximum 2 the only + is the location.
Stayed 7 nights in May 2025
Verified

6/10 Okay

Verified traveller

Just about average and worth the money

Magic park is just ok. It's enough for just what you need. Reception check in was long-winded, and the queues long. As for the bar, the same tinny little bar with 2/3 people serving at the busy time. Average 10min queue for drinks. Rooms tiny and basic, but cheap and cheerful. Myself and friends go Benidorm every year, doubt if we'll be going back to this hotel
Stayed 3 nights in Oct 2022
Verified

6/10 Okay

Sven

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Why?

Absolutely the most chaotic hotel experience ever. The elevators a joke. They would need 10. They have 4 of which 1 is out of order. Tatooed British people in every direction. Many of them handicapped and overweight so they were stuck in most stairways from 8th to -1 floor. We are not handicapped but hated to have to ran these endless stairs up and down for 8 days. We payed extra for ”junior suite” and got the smallest little double room any one has ever seen like a youth hostel. A rip off. Cleaning not good unless we paid 20 E extra per day directly to the cleaner. Then the cleaning became normal. For the money the entire 8 day experience was a disappointment and not worth it. Dont go there unless you are threathened.
Stayed 8 nights in Aug 2025
Verified

6/10 Okay

John

Liked: Cleanliness

Problems

Would have said it was value for money clean good food but we had a couple of issues. One the patio door didnt lock it was reported twice but not fixed so we didnt feel safe. Two we had an issue with them not paying back 20€ deposit for two glasses for the pool area. Room clean but part of the door not locking was due to the aircon.... see photos
Stayed 4 nights in Jul 2023
Verified

8/10 Good

Robert

Liked: Cleanliness, room comfort

You get what you pay for

Reception staff could be better only 1 fully trained duringbthe day over staff ask her she leaves her customers so double the time to get sorted. If you need tomgo reception dont go 2pm to 6pm folk are checking in, you might miss your holiday its that slow. The lifts are a nightmare during breakfast, meal times only 4. Pool area qnd bars are well staffed apart from need a permanent life guard qnd despite adequate signage parents dont no the qge of there toddlers when no under 16s in jacuzzi tub, The room was clean, maid did a fantastic job every day bed was comfy, The food was more miss than hit but edible. Just.
Stayed 5 nights in Jun 2024
Verified

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outdated Room and Rude Receptionist

The room I stayed in was very outdated, with lots of damages, when I went to reception to raise my concerns the receptionist became very frustrated and started to bang things around, due to my balcony not closing properly I as for a complimentary safe as I was on a level that anyone could break into he was then even more annoyed and wanted to me to sign a form to say I would not complain again. It was not worth the money. Additionally the buffet area was not appealing and had a strong odor. It was a horrible experience.
Stayed 4 nights in Oct 2023
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Ok for a budget but could be improved.

First impressions count - a 50 minute queue to Check-In followed by a long winded process where we had to email our booking details to the hotel. Make sure you have We also had to pay a Euro deposit to use a plastic cup at the rooftop pool bar, this seemed to confuse some people. Long wait for the slow and old lifts - they need replacing, we walked 7 flights of stairs several times a day. The all inclusive options were poor. We chose to go and eat away from the hotel instead on most days. The snack menu in between the meal times was barely worth the effort. At the pool bar they had just one flavour of crisps in a box and peanuts. That was it, no hot food snacks. On the roof there is a reasonably sized area with sunbeds. A nice sun trap. The only down side we had were kids who kept playing football around the sunbeds unsupervised by parents. They even lost a ball over the side which probably landed on the roadside below. Please BAN ball games on the roof, or designate this an adult only area so that the space can be enjoyed. Our room was fairly clean though we had an inward view which also had no mobile signal. WiFi was terrible and unusable most of the time. The hotel has potential, invest in new lifts, new WiFi, improve the food and modernise the slow check-in process, and it could be so much better, even for a cheap budget hotel. The staff are great and do a good job Would we return? Based on this stay, unfortunately no. We'd pay a little more to stay elsewhere.
Stayed 7 nights in Jan 2023
Verified

8/10 Good

Petri

Liked: Cleanliness, staff & service, amenities
Kaikki toimi hyvin .Saatiin haluamamme huone jossa olimme viime kerralla. Hintansa arvoinen hotelli. Sijainti todella hyvä.
Stayed 10 nights in Dec 2025
Verified

6/10 Okay

Diego

Liked: Cleanliness, staff & service
El alojamiento estuvo bien, la habitación buena, pero la comida muy repetitiva siempre lo mismo, el gimnasio estaba cerrado, la sala de TV también cerrada y uno de los ascensores lleva roto más de un mes, los trabajadores han sido todos geniales sobre todo el socorrista y los camareros del bar, muy atentos con los niños lo mejor del hotel sin duda.
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Daniella

Liked: Cleanliness, staff & service
Det var bra. Städningen var helt okej. Fick nya handdukar vid behov. Hade önskat mer alternativ till frukost, men det fanns inget att klaga på. Gångavstånd till det mesta.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Petri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kiva loma.

Hotellin sijainti huippupaikalla vanhankaupungin pohjoispuolella,lyhyen kävelymatkan päässä.Kiva puisto vierassä.Sängyt todella hyvät kolmella erikokoisella tyynyllä.Lämmitetty uima-allas katolla.Meillä oli yhdeksän päivän loma täysihoidolla johon kuului kolme ruokailua(hyvät ruoat ja laaja valikoima).Juomat kuuluivat myös hintaan eli oluet,viinit ja jopa cocktailit. Suosittelemme ehdottomasti.Ja palaamme tänne uudestaan.
Stayed 9 nights in Mar 2025
Verified

6/10 Okay

ENRIQUE

Liked: Cleanliness, staff & service
Disliked: Room comfort

De más a menos.

La estancia empezó bien. La habitación correcta, el personal de comedor muy bien, las instalaciones adecuadas,... El problema está en que hay muchos clientes y en recepción y sobretodo los ascensores son insuficientes por momentos. La última noche fue un desastre, había una avería cerca de nuestra habitación, pero no en ella. Estuvieron llamando y entrando al baño 4 o 5 veces al largo de la noche. No pudimos dormir y ni siquiera se didculparon por las molestias. En fin, de una nota de 8 paso a 5.
Stayed 3 nights in Dec 2024
Verified

2/10 Terrible

Jennifer

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Horrible, no volveremos

Conocíamos el hotel de otras ocasiones pero nunca ha estado tan mal como en esta ocasión. Comida mala, platos sucios, camareros antipáticos, teníamos que limpiarnos las mesas para poder comer, falta de tronas, no respetan los horarios de comidas( poca y mala comida y antes de la hora recogían). No volveremos.
Stayed 3 nights in Dec 2024
Verified

2/10 Terrible

Anissa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aucun personnel ne parle français les chambres une catastrophe très bruyant on dirait que les chambre son avec aucune cloison tellement on entend les voisins de chambre
Stayed 1 night in Jul 2024

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