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SH Valencia Palace Hotel

5.0 star property

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Photo gallery for SH Valencia Palace Hotel

Enjoy dining and socializing in this outdoor patio area with tables and chairs for groups of all sizes, shaded by a pergola.
Relax by the pool with a panoramic view of the city.
Experience the stylish lobby with a circular seating area and central staircase, creating a welcoming atmosphere.
Enjoy cooking in this well-equipped kitchen with a central island, white cabinets, and a glass display case.
Enter the Valencia Palace Hotel through its revolving door, featuring a sleek design and large glass windows.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Gym
  • Parking available

Explore the area

View in a map
Avenida Paseo De La Alameda 32, Valencia, Valencia, 46023
  • Mestalla Stadium
    ‪10 min walk‬
  • City of Arts and Sciences
    ‪16 min walk‬
  • Oceanogràfic Aquarium
    ‪3 min drive‬
  • Valencia (VLC)
    ‪12 min drive‬

Room options

View all photos for Standard Room

Relax in a stylish room with a large bed, wall-mounted lamp, and comfortable chair.

Standard Room

7.6 out of 10
Good
(5 reviews)
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double or Twin Room

Relax in comfort with a large bed, flat-screen TV, and convenient workspace.

Superior Double or Twin Room

9.0 out of 10
Wonderful
(49 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite Single Use

Relax in comfort with a large bed, TV, and dining area.

Junior Suite Single Use

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • 1 bedroom
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed

Relax in comfort with a large bed, TV, and dining area.

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 43 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room (3 Adults)

Relax in comfort with a large bed, flat-screen TV, and convenient workspace.

Superior Room (3 Adults)

8.4 out of 10
Very good
(11 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Double Room Single Use

Relax in comfort with a large bed, flat-screen TV, and convenient workspace.

Superior Double Room Single Use

9.0 out of 10
Wonderful
(7 reviews)
  • 30 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Room (2 Adults + 1 Child)

Relax in comfort with a large bed, flat-screen TV, and convenient workspace.

Superior Room (2 Adults + 1 Child)

8.8 out of 10
Excellent
(3 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Double Room (with views)

Enjoy a comfortable stay in this stylish room with a large bed, desk, and city view.

Superior Double Room (with views)

9.4 out of 10
Exceptional
(32 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double Room Single Use (with views)

Enjoy a comfortable stay in this stylish room with a large bed, desk, and city view.

Superior Double Room Single Use (with views)

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Presidential Suite

Relax in a stylish space with a large window, comfortable sofa, and a side table with a lamp.

Presidential Suite

  • 82 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Experience the sleek, contemporary architecture of this hotel complex, featuring a curved glass facade and a tranquil palm tree-lined boulevard.

Melia Valencia

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (1003)
The price is €247
for 1 room
includes taxes & fees
22 Aug - 23 Aug
Melia Valencia

About this property

SH Valencia Palace Hotel

Luxury hotel with a full-service spa connected to the convention center in Valencia
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
SH Valencia Palace Hotel offers 239 air-conditioned accommodations with minibars and safes. Beds feature down comforters. A pillow menu is available. 43-inch Smart televisions come with digital channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

This Valencia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.
Our customers tell us they can't get enough of the helpful staff at SH Valencia Palace Hotel. During your stay, you'll be connected to the convention center, and just a quick walk from Turia Gardens. You'll find features like free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages, aromatherapy, or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the overall condition of the property and the clean accommodations
  • 11 minutes by foot from Mestalla Stadium and a 3-minute drive from City of Arts and Sciences
  • Shopping center, casino, and beach shuttle service available for a fee
SH Valencia Palace Hotel offers its guests a full-service spa, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury SH Valencia Palace Hotel. For a fee, parking is available.

This 5-star Valencia hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.
Restaurante Albufera - This fine-dining restaurant serves lunch and dinner. Reservations are required.
24-hour room service is available.

Languages

Catalan, English, French, German, Italian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour offsite parking (EUR 21 per day)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Parking on site (EUR 21 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: EUR 19.99 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Restaurante Albufera

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • On the riverwalk
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 7 floors
  • Banquet hall
  • Built in 1995
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19.99 per person
  • Self parking fee: EUR 21 per night
  • Nearby parking fee: EUR 21 per day (open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
This property's spa can only accommodate 5 guests at a time.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services, spa treatments, and private bath/onsen. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Palace Valencia
SH Palace
SH Palace Hotel
SH Palace Hotel Valencia
SH Valencia
SH Valencia Palace
Valencia Palace
Valencia Palace SH
Valencia SH
Valencia SH Palace
SH Valencia Palace Hotel
SH Valencia Palace
SH Valencia Palace Hotel Hotel
SH Valencia Palace Hotel Valencia
SH Valencia Palace Hotel Hotel Valencia

SH Valencia Palace Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 636 out of 1001 reviews
Rating 8 - Good. 267 out of 1001 reviews
Rating 6 - Okay. 49 out of 1001 reviews
Rating 4 - Poor. 25 out of 1001 reviews
Rating 2 - Terrible. 24 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Olivia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean and comfortable room but electrical plugs was outdate, such as no USB plugs.
Stayed 1 night in Apr 2025

10/10 Excellent

leigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Pool and terrace area are great. Several restaurants nearby and just 200m in either direction for hoho bus stops
Stayed 2 nights in May 2025

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and friendly

Great hotel in a good location equidistant between the beach and the old city. Comfortable, modern and with friendly staff, good breakfast and high hygiene and cleaning standards. My only disappointment was in the fitness facilities. There were no towels available in the gym, there were no cleaning tissues to wipe down equipment, rarely no cups for the water, no air conditioning (which made working out in the afternoon unbearable in the heat - it must be the only room in the hotel without air conditioning and of course the one that needs it most!) and the equipment could do with a refresh.
Stayed 3 nights in May 2025

10/10 Excellent

Tina Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Reg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel well situated for frequent buses. Excellent restaurant. Very nice rooftop bar, but irritatingly it closed in the afternoon; would have bern nice to use in the evening. Good rooftop pool, but strangely needed to book the sauna. In spite of those negatives, would recommend.
Stayed 5 nights in Apr 2025

10/10 Excellent

Jacob

Stayed 1 night in Apr 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel and our suite was huge. The aircon wasn’t working when we arrived and the room was very warm However the maintenance man came immediately and got it sorted. Plenty of restaurants nearby.
Stayed 5 nights in Apr 2025

8/10 Good

Wanda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay !

Great stay with friends ! Very clean, comfortable beds and amazing shower ! Would definitely recommend !
Stayed 1 night in Mar 2025

10/10 Excellent

Holly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating especially with young baby
Stayed 3 nights in Apr 2025

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, fantastic breakfast.
Stayed 3 nights in Apr 2025

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great location, spacious clean and comfortable room, friendly and helpful staff. Would definitely return
Stayed 3 nights in Mar 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel in Valencia

Convenient location, friendly staff, clean and comfortable room, old town in a walking distance
Stayed 4 nights in Mar 2025

10/10 Excellent

Ricardo

Stayed 2 nights in Mar 2025

10/10 Excellent

Weiyun, Bellevue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 min walk to the Mestalla stadium (we came to town mainly for watching a football game). It is also close to the public transportation, and Turia garden park is right across street. Staff is helpful and friendly. We are very satisfied and would love to come back again. Breakfast buffet is good and we tried a couple of nearby restaurants, both are good.
Stayed 3 nights in Mar 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel. Perfect for a couples stay
Stayed 3 nights in Mar 2025

8/10 Good

Derek

Stayed 3 nights in Feb 2025

8/10 Good

Monica, Montreal

Stayed 3 nights in Feb 2025

2/10 Terrible

Ludwig

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cancelled trip

I never actually got to stay in the hotel because Gatwick cancelled all flights. I requested a refund bit I've not heard anything back. Can someone please get back to me. Customer service Please respond.
Stayed 1 night in Dec 2024

10/10 Excellent

Ben

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Phyllis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed staying in the hotel. Excellent location to use Turia Gardens for running and walking to the museums and Old Town. Staff were very welcoming and helpful and all speak very good English. They were also very attentive to our needs for taxi and local sight seeing advice. All in all, the hotel is well maintained and has good ambience. Buffet breakfast was excellent, too.
Stayed 4 nights in Feb 2025

10/10 Excellent

Sandra

Stayed 1 night in Feb 2025

10/10 Excellent

brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
liked everything
Stayed 1 night in Jan 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have previously stayed at this hotel on several occasions and have never been disappointed. Rooms clean, modern and well kitted out. Staff always go the distance. Breakfast fabulous and location ideal to travel about.
Stayed 3 nights in Jan 2025

4/10 Poor

Justin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Decent location. Room was clean and comfortable. The staff were not very friendly, welcoming, or helpful. On multiple occasions I asked for something to be brought to my room (example: clean mugs for the coffee maker), and was told by the front desk to go get them myself. I ordered room service twice: once for dinner and once for breakfast. The dinner was fine, not much to write home about. The breakfast was a terrible experience. They got the order wrong, so I told them what the order was supposed to be. They came back in an hour with almost the same order as the first time (still VERY incorrect). Out of time, we told them we did not want it, and to refund us. Because of this, we were scolded as if we did something wrong. This hotel is not much cheaper than the ones in the city center, so I suggest spending the money on a hotel in the city center … hopefully one that has a more accommodating and friendly staff
Stayed 6 nights in Dec 2024

10/10 Excellent

Keila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Dec 2024