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Hotel ILUNION Aqua 4

4.0 star property

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Photo gallery for Hotel ILUNION Aqua 4

Lobby
Lobby sitting area
Property amenity
Lobby
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
C/Luis García Berlanga, 19-21, Valencia, Valencia, 46023
  • Place, Oceanogràfic Aquarium
    ‪5 min walk‬
  • Place, City of Arts and Sciences
    ‪9 min walk‬
  • Place, Port of Valencia
    ‪4 min drive‬
  • Airport, Valencia (VLC)
    ‪14 min drive‬

Room options

View all photos for Double Room

1 bedroom, down duvets, in-room safe, desk

Double Room

8.8 out of 10
Excellent
(92 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Triple Room

1 bedroom, down duvets, in-room safe, desk

Triple Room

8.8 out of 10
Excellent
(12 reviews)
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Triple Room, 2 adults and 1 child

1 bedroom, down duvets, in-room safe, desk

Triple Room, 2 adults and 1 child

7.4 out of 10
Good
(3 reviews)
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Junior Suite, 3 adults

1 bedroom, down duvets, in-room safe, desk

Junior Suite, 3 adults

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Junior Suite, 2 adults and 2 children

1 bedroom, down duvets, in-room safe, desk

Family Junior Suite, 2 adults and 2 children

9.6 out of 10
Exceptional
(4 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Junior Suite, 2 adults and 1 child

1 bedroom, down duvets, in-room safe, desk

Family Junior Suite, 2 adults and 1 child

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite

1 bedroom, down duvets, in-room safe, desk

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Habitación Doble Pet Friendly

Habitación Doble Pet Friendly

Habitación Doble Pet Friendly

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room Single Use

1 bedroom, down duvets, in-room safe, desk

Double Room Single Use

  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

Junior Suite

  • Sleeps 2

Double Room-Pet Friendly

  • Sleeps 2

Triple Room

  • Sleeps 3

Family Junior Suite (2 Adults + 2 Children)

  • Sleeps 2

Family Junior Suite, 2 Adults And 1 Child

  • Sleeps 2

Triple Room(2 Adults And 1 Child)

  • Sleeps 2

View all photos for Double Room

1 bedroom, down duvets, in-room safe, desk

Double Room

  • Sleeps 2

Double Room Single Use

  • Sleeps 1

Family Junior Suite, 2 Adults And 1 Child

  • Sleeps 2

Junior Suite

  • Sleeps 3

Family Junior Suite (2 Adults + 2 Children)

  • Sleeps 2

Double Room-Pet Friendly

  • Sleeps 2

Similar properties

Lobby lounge, pool views, open daily
Hotel ILUNION Valencia 4
  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, 962 reviews
The price is €120
includes taxes & fees
10 Dec - 11 Dec
Hotel ILUNION Valencia 4

About this property

Hotel ILUNION Aqua 4

Pet-friendly hotel with a restaurant connected to a shopping center in Valencia
This smoke-free hotel features a restaurant, a 24-hour business center, and a coffee shop/cafe. WiFi in public areas is free. Additionally, a business center, conference space, and dry cleaning are onsite.
Hotel ILUNION Aqua 4 offers 184 accommodations with safes and complimentary bottled water. Beds feature down comforters. 19-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Hotel ILUNION Aqua 4. During your stay, you'll be connected to a shopping center, and just a quick walk from Aqua Shopping Center. Free WiFi in public areas, a restaurant, and a coffee shop/cafe are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Dining options include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 12 minutes by foot from City of Arts and Sciences and a 4-minute drive from Port of Valencia
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. A 24-hour business center and 4 meeting rooms are available. Event space at this hotel measures 2530 square feet (235 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and laundry facilities are also featured at the business-friendly Hotel ILUNION Aqua 4.

This 4-star Valencia hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.
Hotel ILUNION Aqua 4 has a restaurant on site.
Ginesta - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 12 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 18 for adults and EUR 9 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Ginesta

Things to do

  • Shopping centre
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,530 square feet of conference space
  • 24-hour business centre
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 9 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2006
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 19-inch flat-screen TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per day
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Nearby parking fee: EUR 12 per day
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Confortel Aqua
Confortel Aqua 4
Confortel Aqua 4 Hotel
Confortel Aqua 4 Hotel Valencia
Confortel Aqua 4 Valencia
Hotel ILUNION Aqua 4 Valencia
Hotel ILUNION Aqua 4
ILUNION Aqua 4 Valencia
ILUNION Aqua 4
Hotel ILUNION Aqua 4 Hotel
Hotel ILUNION Aqua 4 Valencia
Hotel ILUNION Aqua 4 Hotel Valencia

Reviews

Hotel ILUNION Aqua 4 Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 518 out of 1004 reviews
Rating 8 - Good. 355 out of 1004 reviews
Rating 6 - Okay. 92 out of 1004 reviews
Rating 4 - Poor. 24 out of 1004 reviews
Rating 2 - Terrible. 15 out of 1004 reviews

Reviews

2/10 Terrible

Vishwanatha

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Day one when we checked in they allocated a room which was not cleaned at all, we saw a bug in shower and pathetic, even-though after long day we wanted to rest, had to deal with this. And the shower was wide open, bathroom almost flooding when you take shower. Personally I don’t recommend this hotel for stay, even though it is one of the high end.
Stayed 2 nights in Jul 2025

6/10 Okay

James Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice hotel with a decent breakfast buffet. It was quite noisy as the hotel was decorating bedrooms. Bus stop outside the hotel to take you into town or the beach. Convenient shopping centre under the hotel.
Stayed 7 nights in Jun 2025

10/10 Excellent

Blecing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Jul 2025

6/10 Okay

oneida

Liked: Staff & service
A water leaking drop in the bathroom..
Stayed 5 nights in Jul 2025

10/10 Excellent

JiYoung

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jul 2025

4/10 Poor

Edgar

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I'm giving the Hotel a 2 Star review because of how hard their staff worked to make things right, otherwise it would be a 1 Star review. The checkout process was somewhat problematic because apparently Hotel policy was to collect contact information for EVERY adult checking in, why couldn't the adult that made the reservation be enough? They insisted on emails and phone numbers for everyone. The Hotel had AC maintenance issues and members of our party had to move twice because the AC in their room didn't work. The 1st room would be set at 18°C but would only cool down to 25, which is not cold at all. The 2nd room was worse, finally the 3rd one was cool enough to enjoy our last night there. I was told their AC guy only worked during the day so if any AC came up after duty hours could not be resolved until the next day. Apparently the Hotel doesn't have shift workers for their AC maintenance team. We were not the only guests having issues with AC either, I heard a few others complaining about it. The Hotel also did not provide an iron for guests, instead pointing out that they had laundry service, which is quite pricey in my opinion. I've traveled to 5 continents, 43 countries total and this is the 1st time I've ever stayed in a Hotel that did not provide an iron. It's a shame we had such a bad experience, but I don't blame the staff because they really did try their best but greedy owners or incompetent management make it hard for them.
Stayed 2 nights in Jul 2025

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice hotel and location
Stayed 1 night in Jul 2025

10/10 Excellent

Lynda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel - highly recommemd
Stayed 1 night in Jul 2025

6/10 Okay

Tonka

Disliked: Staff & service
Stayed 4 nights in Jul 2025

10/10 Excellent

Ellen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Breakfast buffet is worth the price. Lots and lots of options. The hardest thing is to find the entrance to the hotel, to the parking garage, and from the parking garage back to the hotel (there's only one elevator that goes there among the sea of elevators). We spent too much time frustrated walking around the garage. There's a huge mall next door and the hotel uses one floor of their parking garage. Hotel is a short waking distance from a bunch of restaurants. Reservations are necessary if you want to sit inside where it's air conditioned, even on a weekday.
Stayed 3 nights in Jun 2025

6/10 Okay

Mariam

Travelled with family
Liked: Cleanliness, amenities
I have been staying at this hotel for many years and even though I love the location I think this time I was not impressed with the condition of the rooms, but overall is in a great location.
Stayed 4 nights in Jun 2025

8/10 Good

David

Stayed 2 nights in Jun 2025

8/10 Good

Murat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s close to aqua park
Stayed 1 night in Jun 2025

8/10 Good

Jennifer Clare

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Would have liked a nicer outside space to relax in
Stayed 8 nights in Jun 2025

6/10 Okay

michael

Travelled with family
Liked: Cleanliness, amenities
It's a well located property with all you need right on your doorstep. Spacious rooms and good housekeeping. I've stayed before and enjoyed it however won't be back after this experience. The breakfast area was far too overcrowded on the weekend mornings. The male in charge asked me a question on my third morning there. I'm hard of hearing and not Spanish so didn't pick up that he was asking what hotel I was staying in? When my wife went to intervene he put his hand up and loudly said "enough". In no way was his response professional and was in fact offensive. It turned out that the breakfast area was being used by both the illunion 3 and illunion 4 hotels ( I'm not sure if this was a regular occurrence) The outcome was that the staff were overwhelmed and under stress with the buffet food and drinks not being replenished. Couldn't recommend
Stayed 4 nights in Jun 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, helpful staff. Spacious room was immaculately clean with cold AC. Fantastic breakfast well worth the extra cost. Great location near City of Arts and Sciences, El Corte Ingles and great restaurants. Quick taxi ride from train station
Stayed 3 nights in Jun 2025

6/10 Okay

Iwona

Travelled with group
Liked: Staff & service, room comfort
I recently stayed at ILUNION Aqua 4 in Valencia. The room itself was quite spacious . It offered plenty of space to relax, and the bed was cozy and clean. However, the bathroom was a bit of a letdown. The bathtub looked old and worn out, and there was a noticeable smell coming from the drain, which was unpleasant and affected the overall experience. It seemed to be coming from the gutter or plumbing and lingered throughout the stay. Overall, the hotel has potential with its size and location, but the bathroom maintenance needs serious attention. Fixing these small but important details would definitely improve the comfort level for guests.
Stayed 4 nights in Jun 2025

6/10 Okay

Stephen

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

6/10 Okay

HUGO

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Missing a Gym
Stayed 2 nights in May 2025

10/10 Excellent

Jose, El Paso

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in May 2025

6/10 Okay

Maria Jose

Liked: Amenities
Disliked: Property conditions & facilities
Rooms are old and outdated.
Stayed 1 night in Mar 2025

8/10 Good

Nilam

Stayed 7 nights in May 2025

8/10 Good

Zhiwen

Stayed 3 nights in May 2025

10/10 Excellent

Joseph

Liked: Amenities, property conditions & facilities
We felt welcomed from the moment we stepped through the door. Check in was fast and efficient. Our room was clean, neatly decorated and comfortable. The region around the hotel was close to Arts and Sciences center and unique architecture. Plenty of various food options including the Thai place in the aqua mall. We were surprised as most mall food is mostly chain. It was easy to get around. Breakfast buffet offered hot stuff, cold board, fruit and pastries. Would stay here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Nikolai

Liked: Cleanliness, staff & service, property conditions & facilities
Modern hotel with shopping centre in the building, underground parking 12 Euro per day.
Stayed 3 nights in Apr 2025

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