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Extended Stay America Suites Boston Braintree

2.5 star property

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Photo gallery for Extended Stay America Suites Boston Braintree

Desk, iron/ironing board, free WiFi, bed sheets
Property amenity
Lobby
Exterior
Free daily on-the-go breakfast

Reviews

6.2 out of 10

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
20 Rockdale St, Braintree, MA, 02184
  • Place, Blue Hills Reservation
    ‪2 min walk‬
  • Place, South Shore Plaza
    ‪8 min walk‬
  • Place, F1 Boston
    ‪15 min walk‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪17 min drive‬

Room options

View all photos for Studio, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

Extended Stay America Suites Boston Braintree

Hotel in Braintree with free parking
Laundry facilities, a 24-hour front desk, and a front-desk safe are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Suites Boston Braintree offers 103 accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions come with premium cable channels. Kitchens or kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they enjoy the helpful staff at Extended Stay America Suites Boston Braintree. During your stay, you're just a quick walk from Blue Hills Reservation. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • 15 minutes by car from Boston Convention and Exhibition Center and 14 minutes from Northeastern University
  • Pets welcome for a fee (restrictions apply)
Free breakfast is served daily. Public spaces have free WiFi. The business-friendly Extended Stay America Suites Boston Braintree also features a vending machine, laundry facilities, and a front-desk safe. Self parking is free. A complete renovation of Extended Stay America Suites Boston Braintree was completed in January 2025.

This Braintree hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Renovated entire property - January 2025
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0003500400
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Boston Braintree
Extended Stay America Boston Hotel Braintree
Extended Stay America Braintree
Braintree Extended Stay
Extended Stay America Boston Braintree Hotel

Extended Stay America Suites Boston Braintree Reviews

Reviews

6.2
Rating 10 - Excellent. 238 out of 1001 reviews
Rating 8 - Good. 193 out of 1001 reviews
Rating 6 - Okay. 200 out of 1001 reviews
Rating 4 - Poor. 147 out of 1001 reviews
Rating 2 - Terrible. 223 out of 1001 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
amazing
Stayed 2 nights in Nov 2025

10/10 Excellent

Alexis

Liked: Staff & service, amenities
Friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

Wendy

Stayed 7 nights in Oct 2025

2/10 Terrible

Vanessa

Horrible smell, dirty bathroom, cheap flimsy bed, poor linens, screaming throughout the night. Was grossed
Stayed 1 night in Oct 2025

10/10 Excellent

Olga

Stayed 1 night in Oct 2025

6/10 Okay

Arlene

Stayed 1 night in Oct 2025

10/10 Excellent

Samantha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff here are amazing. Kim always ensures each experience is better than the last!!
Stayed 1 night in Oct 2025

2/10 Terrible

Erin

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
They booked all the king rooms after we had booked months in advance and had “upgraded” us to a room with two full beds without saying anything to us so we walked in to the room and got that nice surprise. The bathroom had long wet hairs all over everything. It’s not really they’re fault but the water was shut off the whole morning and we weren’t notified and couldn’t shower before we left.
Stayed 1 night in Aug 2025

10/10 Excellent

Nicola

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
I arrived from Connecticut around 9:30 with my husband and two kids and there were people lingering out front and my husband witnessed a drug deal right in front of the lobby. I was inside with the kids waiting to be checked in and I called for assistance and took forever for someone to arrive. All night doors were slamming people screaming. The next morning we got up early to leave for Boston and as we were exiting our room the next room over two people screaming at eachother and the man was pushed out the room as the woman was throwing things at him. I was forced to tell the children to run fast to the elevator. If we didn’t travel far and the time we got there it was so late we would have left but I would not recommend staying here. The room was gross and the beds were like cots and the bathroom was dirty. And there “free breakfast” was coffee from what I can see as I literally threw the hotel room keys on the front desk to get out of there as fast as I could.
Stayed 1 night in Oct 2025

10/10 Excellent

Hussein

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

4/10 Poor

Joseph

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never go back

There were knats in room no comfortable chair zero cups bowls silverware.
Stayed 3 nights in Oct 2025

10/10 Excellent

Joy

Stayed 1 night in Oct 2025

2/10 Terrible

Pam

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Worst room ever. Would never stay there again.
Stayed 1 night in Oct 2025

6/10 Okay

Dara

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thursday OCT 9th, 5:15pm-ish.... This place wins the prize for the worst hotel/hospitalty experience I've had in 25 years using Hotels.com. Yes, I know this isn't a high end hotel, but I'm not super picky. 1) The place was filthy. It looked like the hallways hadn't been vaccumed in month. 2) The room: shower didnt work, TV didnt work. I called down to the front desk and the evening manager told me to fix it myself or change rooms. 3) The Staff: When I went down there I was greeted with a night clerk who was on the phone. With no eye contact nor greeting she extended her free hand and snapped her fingers demanding my room key. She was super rude in her tone, telling me she was very busy. 20 minutes later, I saw her in the parking lot in front of my car smoking a cigarette. I can say however, the morning manager was very nice and professional. This place has a long, long way to go to even reach the courtesy level you'de expect at an adult motel by the hour. My advice is STAY FAR AWAY from this dump.
Stayed 2 nights in Oct 2025

4/10 Poor

Jacob

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room floor and bathroom/tub was dirty, fan had an awful and loud noise, door was barely able to shut, and the room smelled of cigarette smoke. Staff was kind, hard to expect more from a 2 star hotel I guess?
Stayed 2 nights in Oct 2025

10/10 Excellent

Karl

Stayed 1 night in Oct 2025

2/10 Terrible

Joy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Amy

Stayed 1 night in Oct 2025

6/10 Okay

Hrudaya

Travelled with group
Liked: Staff & service
The bathroom doors don’t get closed. Upon checking with the helpdesk we got to most of the rooms bathroom doors don’t get locked and then came for the repair and took almost 1 hr for the drilling and repairing work which was noisy and disturbing during the stay.
Stayed 1 night in Oct 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay there again
Stayed 2 nights in Oct 2025

2/10 Terrible

Alondra

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worse experience ever, hotel was filthy dirty, shower had hair from previous travelers, the sheets hair and staff wouldn’t clean it nor would they refund me my money therefore I can get another hotel. Nasty and gross
Stayed 4 nights in Oct 2025

4/10 Poor

Steven

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

You Get What You Pay For

I booked a total of 6 rooms overnight for a business trip. I was attracted to the price and proximity to Quincy, MA. Also at the declaration of hotel being recently renovated. When I arrived it was disappointing and the feeling was unanimous with my colleagues. This suited us since we literally checked in, slept and that was the only time spent on the premises, but if you plan on staying somewhere pleasant and comfortable I highly suggest you move on and spend up a little more. You won't be sorry you did.
Stayed 1 night in Oct 2025

4/10 Poor

Kathy

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
We stayed for 2 nights. Staff was not very helpful. Rarely at the desk and did not answer phone. No coffee or tea maker in room. Had a hard time getting another pillow and could not get a light bulb for lamp at all. Breakfast consisted of package items. Faucets did not have aerators so I got sprayed everytime I turned on rhe water. It was clean but not worth rhe money we payed.
Stayed 2 nights in Oct 2025

8/10 Good

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025