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Extended Stay America Suites Boston Braintree

2.5 star property

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Photo gallery for Extended Stay America Suites Boston Braintree

Studio, 2 Double Beds, Non Smoking
Studio, 2 Double Beds, Non Smoking
Lobby
Studio, 1 Queen Bed, Accessible, Non Smoking
Exterior

Reviews

6.2 out of 10

Popular amenities

  • Kitchen
  • Pet-friendly
  • Breakfast included
  • 24/7 front desk
  • Parking included
  • Laundry

Explore the area

Map
20 Rockdale St, Braintree, MA, 02184
  • South Shore Plaza
    ‪15 min walk‬
  • F1 Boston
    ‪17 min walk‬
  • Granite Links Golf Club
    ‪7 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪34 min drive‬

Room options

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Studio, 1 Queen Bed, Accessible, Non Smoking

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Reception

Hyatt Place Boston/Braintree

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (2250)
The price is €469
for 1 room
includes taxes & fees
16 May - 17 May
Hyatt Place Boston/Braintree

About this property

Extended Stay America Suites Boston Braintree

Hotel in Braintree with free breakfast and a 24-hour front desk
Laundry facilities, a 24-hour front desk, and a front-desk safe are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Suites Boston Braintree offers 103 accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions come with premium cable channels. Kitchens or kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they enjoy the helpful staff at Extended Stay America Suites Boston Braintree. During your stay, you'll be within walking distance of South Shore Plaza. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • 14 minutes by car from Northeastern University and 15 minutes from Boston Harbor
  • Pets welcome for a fee (restrictions apply)
Free breakfast is served daily. Public spaces have free WiFi. The business-friendly Extended Stay America Suites Boston Braintree also features a vending machine, laundry facilities, and complimentary use of a nearby fitness facility. Self parking is free. A complete renovation of Extended Stay America Suites Boston Braintree was completed in January 2025.

This Braintree hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0003500400
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Boston Braintree
Extended Stay America Boston Hotel Braintree
Extended Stay America Braintree
Braintree Extended Stay
Extended Stay America Boston Braintree Hotel

Extended Stay America Suites Boston Braintree Reviews

Reviews

6.2
Rating 10 - Excellent. 203 out of 908 reviews
Rating 8 - Good. 182 out of 908 reviews
Rating 6 - Okay. 185 out of 908 reviews
Rating 4 - Poor. 135 out of 908 reviews
Rating 2 - Terrible. 203 out of 908 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Poor

Hayes

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Just as we checked in, four police officers appeared and a man in handcuffs was taken out of the property. I guess you can say that police presence was positive, but when a place has a dedicated parking spot for police by the front door, that's a clue that there are problems. The place was shabby and needs some love. Some white dust in our room, possibly construction dust. Had to slam the door for it to close properly. People in room next door were playing loud music at 8 a.m., and then what sounded like a loud video game. I can't recommend it at all. The only good thing was that when I came down for breakfast, although both coffee urns were empty, the staff person immediately said she'd make more, and did.
Stayed 2 nights in Jan 2025

2/10 Terrible

Katalyna

Travelled with partner
Disliked: Staff & service, amenities
The lady at the front desk over charged me even though I bought the room… very upset and will never come back here ever again. Felt very unsafe where there is a group of older men drinking alcohol in the lobby and as a 24 year old women I am scared for my life.
Stayed 1 night in Jan 2025

10/10 Excellent

Mayleen

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good area.
Stayed 1 night in Jan 2025

8/10 Good

Joe

Liked: Staff & service
Stayed 1 night in Jan 2025

2/10 Terrible

Eliana

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Jesse

Travelled with partner
Disliked: Amenities, property conditions & facilities
The first room i checked into had a broken tv so they moved me into another room with a hirrible veiw and did nothing to compinsate me on the prices or the deposit
Stayed 1 night in Jan 2025

2/10 Terrible

Cristhian Feliz

Stayed 3 nights in Jan 2025

4/10 Poor

Jefferson

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor
Stayed 1 night in Jan 2025

2/10 Terrible

Mayra

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk lady was really rude and racist. EXPEDIA its great and has a great customer services, but the hotel doesnt. They should teach a little empathy. Never choosing this hotel again.
Stayed 3 nights in Dec 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Late Refund/Lack Of Professionalism

I recently stayed at this hotel and had a very disappointing experience. They advertised breakfast, but it turned out to be just candy, chocolate, and light coffee—not what we expected at all. Additionally, we were charged a $100 fee, which they promised to refund. It's been two months, and we still haven't received our money back. We called many times, and Michael, a manager, was very disrespectful and hung up the phone multiple times while I was speaking to him. This lack of professionalism and poor service has left a bad impression. I wouldn't recommend this hotel to anyone.
Stayed 2 nights in Nov 2024

10/10 Excellent

Drouillard

Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Stayed 2 nights in Dec 2024

2/10 Terrible

shauna

Disliked: Cleanliness, staff & service, property conditions & facilities
No customer service. Staff on personal phone call and made us wait 20 mins before helping us check in.
Stayed 1 night in Jan 2025

8/10 Good

Tamia

Stayed 1 night in Dec 2024

2/10 Terrible

Geny-Sens

Stayed 1 night in Dec 2024

2/10 Terrible

Erickson

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty.
Stayed 1 night in Dec 2024

10/10 Excellent

John

Stayed 1 night in Dec 2024

4/10 Poor

Norris, Quincy

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Not much to like with so limited amenities. No ice or ice maker. I had to go to front desk to request a coffee pot then had to go back to ask for coffee cup. Definitely would not recommend and two workers sitting in the employee break room were rude when I inquired about the whereabouts of the front desk staff. They had the door opened and then just closed it while I was standing there because they did not "work at front desk"
Stayed 2 nights in Dec 2024

2/10 Terrible

Kishayla

Disliked: Cleanliness, amenities, property conditions & facilities
The room was not clean. Cabinets were dirty. Refrigerator had a half drunk water. The bath tub was dirty.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tracy

Stayed 1 night in Nov 2024

8/10 Good

Claudia

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Robert

Travelled with family, Travelled with group

Terrible Customer service

Terrible customer service.
Stayed 3 nights in Dec 2024

8/10 Good

Gentry

Stayed 1 night in Dec 2024

10/10 Excellent

Carlos

Stayed 1 night in Nov 2024

2/10 Terrible

EMANUS

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the ABSOLUTE WORSE place I ever lodged in. My first and last time at any of these hotels. My initial room reeked of marijuana, the second room they moved me too was disgusting, broken furnitures, burnt cigarette stains everywhere. Highly, highly disappointed.
Stayed 2 nights in Nov 2024