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Promenade Hotel by Mellow Mood Hotels

3.5 star property

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Photo gallery for Promenade Hotel by Mellow Mood Hotels

View from room
Reception
Front of property
Front of property
Daily buffet breakfast (HUF 4500 per person)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Vaci Street 22, Budapest, 1052
  • Place, Vorosmarty Square
    ‪3 min walk‬
  • Place, Budapest Christmas Market
    ‪5 min walk‬
  • Place, Vaci Street
    ‪6 min walk‬
  • Airport, Budapest (BUD-Ferenc Liszt Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Double with Extra Bed

Standard Double with Extra Bed

Standard Double with Extra Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

8.0 out of 10
Very good
(5 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

9.0 out of 10
Wonderful
(33 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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Interior detail
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  • Air-conditioning
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About this property

Promenade Hotel by Mellow Mood Hotels

This hotel features concierge services, dry cleaning, and a 24-hour front desk. WiFi in public areas is free. Additionally, express check-in, tour/ticket assistance, and a front-desk safe are onsite. Housekeeping is available on request.
Promenade Hotel by Mellow Mood Hotels offers 45 accommodations with laptop-compatible safes and complimentary bottled water. LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Budapest hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Promenade Hotel by Mellow Mood Hotels. During your stay, you're just a quick walk from Budapest Christmas Market. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 4-minute walk from Budapest Christmas Market and 10 minutes by foot from Szechenyi Chain Bridge
  • Airport shuttle service available for a fee
Promenade Hotel by Mellow Mood Hotels offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Promenade Hotel by Mellow Mood Hotels also features dry cleaning/laundry services, express check-in, and a front-desk safe.

Smoking is allowed in designated areas at this 3.5-star Budapest hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; HUF 4,500 for adults and HUF 4,500 for children

Family friendly

  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for HUF 6900.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 4.00 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately HUF 4500 for adults and HUF 4500 for children
  • Airport shuttle fee: HUF 18000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: HUF 18000 (one-way), (up to 12 years old)
  • Rollaway bed fee: HUF 6900.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Promenade Hotel by Mellow Mood Hotels offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number SZ19000068
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Hungary. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Hotel Promenade
Promenade City
Promenade City Hotel
Promenade Hotel
Promenade Hotel Budapest
Promenade City Hotel Budapest
Promenade City Budapest
Promenade City Hotel Hotel
Promenade City Hotel Budapest
Promenade City Hotel Hotel Budapest

Promenade Hotel by Mellow Mood Hotels Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 377 out of 1002 reviews
Rating 8 - Good. 484 out of 1002 reviews
Rating 6 - Okay. 107 out of 1002 reviews
Rating 4 - Poor. 25 out of 1002 reviews
Rating 2 - Terrible. 9 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Michael Rosen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2025

6/10 Okay

Laura

Disliked: Amenities
Room was ok, not much interaction with staff, breakfast room is too small for the hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities
Staff courteous and attentive
Stayed 3 nights in Oct 2025

8/10 Good

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff should be mere friendly and need to smile
Stayed 4 nights in Oct 2025

10/10 Excellent

byron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding manager of the hotel. Great room, great breakfast and excellent location. Highly, highly recommend.
Stayed 3 nights in Oct 2025

8/10 Good

Sam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and very helpful in all matters. We needed to do laundry and they helped us locate a laundromat within walking distance. They also made recommendations for dinning options that were easily accessible. We were very pleased with our stay overall
Stayed 2 nights in Oct 2025

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely situated in old city. Trams and subway close by. Breakfast good. Staff friendly. Restaurants in square a little pricy but lots to choose from, so shop around and go off square for better options.
Stayed 4 nights in Sep 2025

10/10 Excellent

Obaida

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable price for a location in the middle of the markets, through which many tourist places can be reached as well
Stayed 1 night in Sep 2025

8/10 Good

K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was good for a city break. How ever the room serving the buffet breakfast was a little small for the number of hotel guests. The buffet breakfast was basic nothing outstanding.
Stayed 4 nights in Sep 2025

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A functional and well located hotel. Breakfast is well stocked and lots of options. Provided well For gluten free and dairy free. It’s superbly located if you want a central area. No noise at night. If you want views or a kettle in your room (is a coffee machine) avoid.
Stayed 3 nights in Sep 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great location
Stayed 2 nights in Sep 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. Would recommend!
Stayed 1 night in Aug 2025

10/10 Excellent

Janice

Liked: Amenities
Great location, superior staff clean comfortable room. We also enjoyed a wondrtful breakfast.
Stayed 1 night in Jul 2025

8/10 Good

Ramsey

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great stay at the Promenade City Hotel, in lovely Budapest. Hotel is centrally located on a key shopping street (Vací). If you are sensitive to noise however, some of the rooms are facing the hallway rather than the exterior, meaning that you hear people in the hallway in the morning.
Stayed 3 nights in Jul 2025

10/10 Excellent

shlomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location.Location.Location

Location.Location.Location. When choosing a hotel, its location has great weight. And in this case, the location outweighs everything. Right on Vaci Otse Street. Close to everything, which completely changes the tempo of the entire trip. Add to that a wonderful staff. Cozy and clean rooms. Good breakfast and we have a perfect hotel. We stayed here for 5 nights and enjoyed the service and the hotel. We would love to come back....
Stayed 5 nights in Jul 2025

8/10 Good

Farley

Stayed 2 nights in Jun 2025

10/10 Excellent

Shannon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Had a great stay with my friend, prime location. Would definitely recommend.
Stayed 1 night in Jun 2025

8/10 Good

Marcus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Great hotel in great location in the city centre. Breakfast choices limited to continental breakfast. Would recommend.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jerry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel minutes from Danube and river cruises.
Stayed 1 night in Jun 2025

8/10 Good

ANTONIO, Tampico

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room on the sixth floor has very large, sloping windows that let in a lot of sunlight, making it very hot.
Stayed 4 nights in Jun 2025

6/10 Okay

Agatha Cristy

Location is good. The room is just ok.
Stayed 1 night in Jun 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible to all sightseeing places. Hotel staff very friendly. I recommend to stay at this hotel.
Stayed 2 nights in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay 2 nights

The location is great, from the airport shuttle bus stop to hotel around 10 mins walk. Also walk within 10 mins to Metro and Elizabeth bridge. Bed and Breakfast is great.
Stayed 2 nights in Apr 2025

8/10 Good

Darren Andrew, Bridgwater

Travelled with partner
Liked: Cleanliness, staff & service
We really enjoyed our stay here, it had a great location with many restaurants and shops nearby and room was pretty quiet from outside noise which is what i was worried about beforehand due to location. Staff was very friendly and helpful, particulary sonja, the room itself was a decent size and the air con worked well which was needed as it was surprisingly hot for April, disappointed there was no kettle though, so i could not have tea, there was a percolator with two coffee pods, if we required anymore then there was a charge. There was a decent amount of power points in the room, though no usb ones though. Breakfast was kind of standard, no cereal, however there was enough pastries, fruit, sliced meat and my wife particularly enjoyed the bacon there, though try to get to breakfast early as its quite busy between 9-10am and we had to wait a short while for a table to become available as there was only approx 10-12 tables. Overall we really enjoyed it here, would go again if we could swap the percolator for a kettle.
Stayed 3 nights in Apr 2025