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Promenade City Hotel

3.5 star property

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Reception
Front of property
Front of property
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Vaci Street 22, Budapest, 1052
  • Budapest Christmas Market
    ‪5 min walk‬
  • St. Stephen's Basilica
    ‪9 min walk‬
  • Gellért Thermal Bath
    ‪17 min walk‬
  • Budapest (BUD-Ferenc Liszt Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Double with Extra Bed

Standard Double with Extra Bed

Standard Double with Extra Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

8.0 out of 10
Very good
(4 reviews)
  • 17 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

9.2 out of 10
Wonderful
(26 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Reception

H2 Hotel Budapest

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 1,663 reviews
The price is €112
includes taxes & fees
14 Sept - 15 Sept
H2 Hotel Budapest

About this property

Promenade City Hotel

Hotel with a 24-hour front desk, a short walk to Budapest Christmas Market
This hotel features concierge services, dry cleaning, and a 24-hour front desk. WiFi in public areas is free. Additionally, express check-in, tour/ticket assistance, and a front-desk safe are onsite. Housekeeping is available on request.
Promenade City Hotel offers 45 accommodations with laptop-compatible safes and complimentary bottled water. LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Budapest hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Promenade City Hotel. During your stay, you're just a quick walk from Budapest Christmas Market. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 4-minute walk from Budapest Christmas Market and 6 minutes by foot from Vaci Street
  • Airport shuttle service available for a fee
Promenade City Hotel offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Promenade City Hotel also features dry cleaning/laundry services, express check-in, and a front-desk safe.

Smoking is allowed in designated areas at this 3.5-star Budapest hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; HUF 4,500 for adults and HUF 4,500 for children

Family friendly

  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for HUF 6900.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 4.00 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately HUF 4500 for adults and HUF 4500 for children
  • Airport shuttle fee: HUF 18000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: HUF 18000 (one-way), (up to 12 years old)
  • Rollaway bed fee: HUF 6900.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Promenade City Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number SZ19000068
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Hungary. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Hotel Promenade
Promenade City
Promenade City Hotel
Promenade Hotel
Promenade Hotel Budapest
Promenade City Hotel Budapest
Promenade City Budapest
Promenade City Hotel Hotel
Promenade City Hotel Budapest
Promenade City Hotel Hotel Budapest

Promenade City Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 379 out of 1004 reviews
Rating 8 - Good. 483 out of 1004 reviews
Rating 6 - Okay. 109 out of 1004 reviews
Rating 4 - Poor. 24 out of 1004 reviews
Rating 2 - Terrible. 9 out of 1004 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

ANTONIO, Tampico

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room on the sixth floor has very large, sloping windows that let in a lot of sunlight, making it very hot.
Stayed 4 nights in Jun 2025

6/10 Okay

Agatha Cristy

Location is good. The room is just ok.
Stayed 1 night in Jun 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible to all sightseeing places. Hotel staff very friendly. I recommend to stay at this hotel.
Stayed 2 nights in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay 2 nights

The location is great, from the airport shuttle bus stop to hotel around 10 mins walk. Also walk within 10 mins to Metro and Elizabeth bridge. Bed and Breakfast is great.
Stayed 2 nights in Apr 2025

8/10 Good

Darren Andrew, Bridgwater

Travelled with partner
Liked: Cleanliness, staff & service
We really enjoyed our stay here, it had a great location with many restaurants and shops nearby and room was pretty quiet from outside noise which is what i was worried about beforehand due to location. Staff was very friendly and helpful, particulary sonja, the room itself was a decent size and the air con worked well which was needed as it was surprisingly hot for April, disappointed there was no kettle though, so i could not have tea, there was a percolator with two coffee pods, if we required anymore then there was a charge. There was a decent amount of power points in the room, though no usb ones though. Breakfast was kind of standard, no cereal, however there was enough pastries, fruit, sliced meat and my wife particularly enjoyed the bacon there, though try to get to breakfast early as its quite busy between 9-10am and we had to wait a short while for a table to become available as there was only approx 10-12 tables. Overall we really enjoyed it here, would go again if we could swap the percolator for a kettle.
Stayed 3 nights in Apr 2025

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with close access to tram lines, rail, and historic sites of the city
Stayed 1 night in Mar 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best value in Budapest!

Excellent location. This three star hotel is outstanding! Well appointed, clean, wonderful breakfast, and good value for the money.
Stayed 1 night in Mar 2025

10/10 Excellent

Emma

Stayed 3 nights in Jan 2025

8/10 Good

surashmi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Dec 2024

10/10 Excellent

Giannina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location for the markets and sightseeing. The room is fairly basic but clean and comfortable and good value. The breakfast was awesome with loads of choice.
Stayed 3 nights in Dec 2024

6/10 Okay

Ashley, Sydney

Travelled with partner
Liked: Staff & service, property conditions & facilities
Well located hotel close to transport, dining options and shopping. The bathroom leaked a lot so we couldn’t keep things in there dry, but the room was a good size.
Stayed 1 night in Dec 2024

10/10 Excellent

cassie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money right on the high street. Location is very walkable to everywhere. Beds comfy. Modern bathroom.
Stayed 2 nights in Dec 2024

10/10 Excellent

Katarina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good experience

Everything was great, very good location in city centrum. Room was spacious, clean, little bit cold when we arrived but there is AC. Good breakfast and it wasn´t crowded. They also provide luggage stroage. All the staff were very nice and helpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Paul

Stayed 4 nights in Nov 2024

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Stay in Budapest

All the staff that we encountered were friendly and very helpful. The hotel was situated on one of the main streets, making it easy to access public transport, shops and restaurants. It was an ideal location, and check-in/out was simple and easy. The room was great - high ceilings and a great amount of space. We really enjoyed our stay there, and would recommend.
Stayed 4 nights in Nov 2024

10/10 Excellent

Junyong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 1 night in Oct 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very accomodating, housekeeping is daily, good breakfast, great location for dining, shopping and transportation. Walkable to top attractions. Minor complaint is we can hear the elevator go up and down as our room was across it. Also, watch for the shower as water can spill on the floor.
Stayed 3 nights in Oct 2024

10/10 Excellent

LIsa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent! I'm sorry I don't have names but the gentleman who checked us in offered us a room early. The next day a different desk worker booked us tickets for Vienna. Our last day, upon checkout, I showed the woman at the desk a message we got from the train. She looked on line and determined our train was cancelled due to flooding. She helped us coordinate a ride to Vienna with our taxi driver. All of these staff members helped us tremendously and lessened our stress! The location, rooms, and breakfast was all wonderful too. If I return to Budapest I would definitely stay again! I will also suggest to anyone I know who is going here!
Stayed 3 nights in Sep 2024

8/10 Good

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, we were next to elevator which was loud and noisy
Stayed 1 night in Sep 2024

6/10 Okay

Peter

Travelled with partner
Very centric but a bit loud overnight
Stayed 3 nights in Sep 2024

10/10 Excellent

Crystal

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel were remarkable, breakfast was wonderful and plenty to choose from.
Stayed 1 night in Aug 2024

10/10 Excellent

Lucy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very convenient location on main shopping street. We walked to all locations we visited rather than use public transport. We had a large room on 6th floor so had no problems with noise, plus we kept windows closed and ac on due to heat wave when we visited. Breakfast room was very small so gets very busy at peak times. Breakfast was good, continental with cooked items. The staff were very helpful, booked us taxi to train station. We certainly will return to Budapest and would not hesitate to stay at promenade city again
Stayed 4 nights in Aug 2024

10/10 Excellent

erika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cant ask for a better location if you are in Budapest..walkable everywhete around the city center very close to river and streets full of restaurants..we had a great time..good breakfast too
Stayed 3 nights in Aug 2024