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Lotte Hotel Busan

5.0 star property

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Photo gallery for Lotte Hotel Busan

Indoor pool, outdoor pool, pool cabanas (surcharge), lifeguards on site
Deluxe family twin room (free use of swimming pool for 2 people)
Daily buffet breakfast (KRW 67000 per person)
Lobby
Hallway

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Hot tub
  • Bar
  • Spa
  • Pool

Explore the area

View in a map
772, Gaya-daero, Busanjin-gu, Busan, Busan, 614-030
  • Lotte Department Store Busan Main Branch
    ‪1 min walk‬
  • Seomyeon Street
    ‪3 min walk‬
  • Gwangalli Beach
    ‪8 min drive‬
  • Busan (PUS-Gimhae)
    ‪12 min drive‬

Room options

View all photos for Club Double Room (Deluxe)

City view

Club Double Room (Deluxe)

  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Twin Room (Deluxe)

Premium bedding, down duvets, minibar, in-room safe

Club Twin Room (Deluxe)

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Double Room (Premier)

Premium bedding, down duvets, minibar, in-room safe

Club Double Room (Premier)

  • 49 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, 1 Double Bed

  • 53 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe Double Room

10.0 out of 10
Exceptional
(6 reviews)
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Twin Room (Deluxe)

City view

Family Twin Room (Deluxe)

9.2 out of 10
Wonderful
(9 reviews)
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Deluxe Twin Room

City view

Deluxe Twin Room

9.4 out of 10
Exceptional
(8 reviews)
  • 34 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Double Room

Premium bedding, down duvets, minibar, in-room safe

Premier Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Twin Room

Premium bedding, down duvets, minibar, in-room safe

Premier Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 34 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Premium bedding, down duvets, minibar, in-room safe

Superior Double Room

9.4 out of 10
Exceptional
(6 reviews)
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Premium bedding, down duvets, minibar, in-room safe

Superior Twin Room

9.0 out of 10
Wonderful
(16 reviews)
  • 31 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite Family Twin

Premium bedding, down duvets, minibar, in-room safe

Junior Suite Family Twin

  • 52 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Suite Family Twin

Deluxe Suite Family Twin

Deluxe Suite Family Twin

  • 69 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

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About this property

Lotte Hotel Busan

Luxury hotel with 4 restaurants connected to the convention center in Busan
4 restaurants, a full-service spa, and a casino are available at this smoke-free hotel. WiFi in public areas is free. Additionally, an indoor pool, an outdoor pool, and 2 bars/lounges are onsite.
Lotte Hotel Busan offers 650 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 43-inch LCD televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 hot tubs are on site along with an indoor pool and an outdoor pool. In addition to a children's pool, other recreational amenities include a health club and a sauna.

Guests under 16 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include massages. The spa is equipped with a sauna. The spa is open daily.
Lotte Hotel Busan's great location gets high marks from our customers. During your stay, you'll be connected to the convention center, and just a quick walk from Lotte Department Store Busan Main Branch. Enjoy features like free WiFi in public areas, plus 4 restaurants and 2 bars.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include 4 restaurants, a coffee shop, and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the 2 hot tubs
  • Treat yourself to massages at the spa
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a sauna, and a golf driving range
  • Guests have great things to say about the proximity to shopping and the helpful staff
  • 7 minutes by car from Nampodong Street and 7 minutes from Gukje Market
  • Airport and train station pick-up shuttle service available for a fee
Lotte Hotel Busan offers its guests a full-service spa, 2 hot tubs, an indoor pool, and an outdoor pool. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces.

Business amenities include a business center and a meeting room. A casino, a children's pool, and a health club are also featured at the luxury Lotte Hotel Busan. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. For a fee, parking is available.

This 5-star Busan hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
La Seine - This buffet restaurant serves breakfast, lunch, and dinner.
Momoyama - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Toh Lim - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Mugunghwa - This restaurant specializes in Korean cuisine and serves lunch and dinner. Open daily.
The Lounge & BAR - Onsite bar. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Valet parking on site (KRW 25,000 per stay)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: KRW 67,000 for adults and KRW 35,000 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Seine
  • Momoyama
  • Mugunghwa
  • The Lounge & BAR
  • Toh Lim

Things to do

  • 105 slot machines
  • 2 hot tubs
  • 42 gaming tables
  • Casino (27,502 square foot of space)
  • Children's pool
  • Full-service spa
  • Golf driving range
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping centre
  • TV in common areas

Family friendly

  • Children's pool
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool cabanas (surcharge)

Full-service spa

  • Couples treatment rooms
  • In-room massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Lift
  • Thin carpet in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 43 floors
  • Banquet hall
  • Built in 1997
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property's indoor and outdoor swimming pools are closed daily 10-minute break from 50 minutes to the hour of every hour.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for KRW 60500.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Pool fee: KRW 30000 per person, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately KRW 67000 for adults and KRW 35000 for children
  • Airport shuttle fee: KRW 60000 per room (one-way)
  • Valet parking fee: KRW 25000.00 per stay
  • Rollaway bed fee: KRW 60500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Lotte Hotel Busan offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
It is property policy that children under 3 years old must wear waterproof diapers in the swimming pool.
This property requires guests to wear swim caps in the pool. Swim caps are available onsite with KRW 10,000.
For the comfort of guests using the swimming pool, this property does not permit guests with visible tattoos to use the facilities. Guests may use pool if tattoos are fully covered.
Guests should note that the fitness facility and the all-season heated pool are closed the 4th Wednesday of every month.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 8:00 PM.
  • One child 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Guests with tattoos will be required to follow specific instructions when using the onsite public bathing facilities; more details are available at check-in.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Busan Hotel Lotte
Busan Lotte
Busan Lotte Hotel
Hotel Busan Lotte
Hotel Lotte Busan
Lotte Busan
Lotte Busan Hotel
Lotte Hotel Busan
Lotte Hotel
Lotte Hotel Busan Hotel
Lotte Hotel Busan Busan
Lotte Hotel Busan Hotel Busan

Lotte Hotel Busan Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1424 out of 1989 reviews
Rating 8 - Good. 395 out of 1989 reviews
Rating 6 - Okay. 90 out of 1989 reviews
Rating 4 - Poor. 45 out of 1989 reviews
Rating 2 - Terrible. 35 out of 1989 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, amenities
Clean and amazing view. Staff is very friendly and very helpful to any need I had. Thank you
Stayed 2 nights in Jun 2025

8/10 Good

MAN JUN, San Ramon

Liked: Cleanliness, staff & service
Nice place for Busan visit but gym is not free
Stayed 2 nights in Jun 2025

10/10 Excellent

KEON WOONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is clean and comfort to stay. The crews of the hotel are all kind and thoughful such that they remember my requests of the precious visit. The building is somewhat old, and some of the shower booths in the sauna have been closed for months due to a technical issue.
Stayed 2 nights in Jun 2025

8/10 Good

Jinwook

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

GANG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

6/10 Okay

JAIDEEP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was just about ok.
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great facilities and service. Friendly and prompt!
Stayed 2 nights in May 2025

10/10 Excellent

Lexter

Stayed 3 nights in May 2025

10/10 Excellent

Naim

Stayed 3 nights in May 2025

10/10 Excellent

Jarone, Werrington

Liked: Cleanliness, amenities, property conditions & facilities
Location is terrific, the staff are very friendly, and the atmosphere of the hotel is very nice. Smells great, and connected to the Lotte Department Store. Lastly, the Blue Haven area is amazing. Can’t wait to stay there again.
Stayed 3 nights in May 2025

10/10 Excellent

Cory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best Hotel's i have ever stayed at. High recommended getting club rooms for the best stay.
Stayed 11 nights in May 2025

10/10 Excellent

Yuh Huei

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Colleen, Conahohocken

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was one of the nicest hotels we have ever stayed in. From the moment our taxi pulled up to the lobby, the staff were attentive, friendly, and made us feel at home. Check in was fast and easy, the elevators are fast and plentiful, and the rooms are spacious and beautiful. Also the location is perfect for exploring Seomyeon or taking the subway to other parts of the city. We stayed four nights but wish it had been longer. A true five star experience.
Stayed 4 nights in May 2025

10/10 Excellent

Johnathan

Stayed 12 nights in May 2025

10/10 Excellent

Cheryl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Check in and check out process is fast! Staff is attentive and friendly, most of them understand and are able to speak simple English which is great! Hotel is conveniently located beside lotte departmental store which is a plus, it’s also connected to the subway either via the departmental store or exit 2. Can be confusing at first as there’s multiple exits.
Stayed 4 nights in May 2025

10/10 Excellent

Seungsik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 2 nights in May 2025

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Lauren

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely lovely. Staff was very attentive and the location was convenient for first time visitors!
Stayed 2 nights in May 2025

8/10 Good

Cyrus

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Only apprehension is that they charge for everything
Stayed 3 nights in May 2025

10/10 Excellent

Wei Sin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in May 2025

10/10 Excellent

M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Rie, BELLEAIR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Apr 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was lovely. Area around hotel was dirty
Stayed 3 nights in May 2025

10/10 Excellent

Shawn, Delta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property . Close to mall and train station. Staff helpful
Stayed 3 nights in May 2025

6/10 Okay

Anat

Disliked: Property conditions & facilities, room comfort
The hotel maintenance is poor. Breakfast serves until 10am and if you come at 09:50 you will not find food or beverages. The staff start to rap everything before 10am.
Stayed 4 nights in May 2025