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Cairns Gateway Resort

3.5 star property

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Photo gallery for Cairns Gateway Resort

Outdoor pool
Property grounds
Fountain
Desk, blackout curtains, travel cot, free WiFi
Gazebo

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Outdoor space

Explore the area

View in a map
1-21 Anderson Road, Cairns, Woree, QLD, 4868
  • Place, Cairns Golf Club
    ‪8 min walk‬
  • Place, Cairns Golf Course
    ‪13 min walk‬
  • Place, Dinden Conservation Park
    ‪3 min drive‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Double Room

Desk, blackout curtains, travel cot, free WiFi

Standard Double Room

  • Garden view
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Desk, blackout curtains, travel cot, free WiFi

Standard Triple Room

  • Garden view
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Classic Studio, Pool View

Desk, blackout curtains, travel cot, free WiFi

Classic Studio, Pool View

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

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  • Parking included
  • Free Wi-Fi
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About this property

Cairns Gateway Resort

Along with an outdoor pool, this apartment building has a meeting room and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a garden, and barbecue grills are onsite. Each apartment provides a sitting area and a microwave, plus free WiFi and an LED TV with digital channels. Other amenities that guests will find include a coffee/tea maker and an electric kettle. Limited housekeeping is available.
Cairns Gateway Resort offers 26 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary toiletries. Accommodations offer separate sitting areas and include desks. 32-inch LED televisions come with digital channels.

Bathrooms include showers. This Cairns apartment provides complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested. Housekeeping is provided on weekdays only.

Recreational amenities at the apartment include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Cairns Gateway Resort, you'll be within walking distance of Cairns Golf Course. Free WiFi in public areas, free self parking, and an outdoor pool are available. Built in 1989, this comfortable apartment building has 26 apartments on 2 floors. Enjoy your stay with amenities like free WiFi and an LED TV in each apartment.
  • Each apartment offers a sitting area, an LED TV, and a microwave
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a meeting room, and laundry facilities
  • Onsite recreation includes a playground
  • Just a 5-minute drive from Cairns Golf Course and 6 minutes from Cairns Convention Centre
As a guest of Cairns Gateway Resort, you'll find an outdoor pool, barbecue grills, and a vending machine. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and a garden are also featured at Cairns Gateway Resort. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Cairns apartment.

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit
  • Free WiFi has a 2-device limit

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Children stay free (see details)
  • Playground
  • Travel cot

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 32-inch LED TV with digital channels

Outdoor areas

  • Barbecue grill
  • Garden

Laundry

  • Laundry facilities

Work spaces

  • Desk
  • Meeting room

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Guidebooks
  • Housekeeping (daily) (for a fee)
  • Local maps
  • Luggage storage
  • Multilingual staff
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • On the waterfront

Things to do

  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 2 floors
  • 26 units
  • Access via exterior corridors
  • Built in 1989
  • Electric car charging station
  • Garden

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open Monday - Friday (9:00 AM - 4:00 PM)
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests arriving outside of regular check-in hours can use the night bell for check-in assistance.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: AUD 35 per day
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 9:00 AM - 4:00 PM
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Cairns Gateway Resort.
  • Free in-room WiFi has a 2-device limit. WiFi in public areas is also free and has a 2-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cairns Gateway
Cairns Gateway Resort
Gateway Cairns
Gateway Resort Cairns
Accor Cairns Gateway Hotel
Cairns Gateway Resort Woree
Cairns Gateway Resort Apartment
Cairns Gateway Resort Apartment Woree

Cairns Gateway Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 42 out of 143 reviews
Rating 8 - Good. 60 out of 143 reviews
Rating 6 - Okay. 21 out of 143 reviews
Rating 4 - Poor. 12 out of 143 reviews
Rating 2 - Terrible. 8 out of 143 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Gateway is a convenient location with benefits but one of them is not the provided free WiFi (appalling speeds)
Stayed 3 nights in Dec 2025

8/10 Good

John

Travelled with family
The room was clean and the staff were friendly and courteous.
Stayed 8 nights in Oct 2025

6/10 Okay

Michelle

Liked: Cleanliness
Stayed 6 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

Loved the quiet pace

Had a self contained ground floor room near pool. Great size fridge. Very quiet. Great view of pool area. Ideal for us. Customer service was excellent. Loved it.
Stayed 14 nights in Jul 2025

10/10 Excellent

Tania

Travelled with family
Liked: Cleanliness, room comfort

Great quiet location - perfect for me

It was surprisingly quiet considering there are a lot of units there, mostly residential. Close to main road but thick glass kept room very quiet which I didn’t realise until door was opened. Easy access to bus stop and IGA otherwise hire a car as city centre is 15 minutes away. Family trip not tourist trip so perfect for me.
Stayed 13 nights in Jul 2025

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed my stay, staff very helpful no complaints at all
Stayed 4 nights in Jul 2025

6/10 Okay

Chelsea

Travelled with partner
Disliked: Property conditions & facilities
It’s what you would expect for a more budget friendly option and definitely did the job, it would just have been nice if the black mould was cleaned out of the bathroom so that I didn’t feel like I needed to shower with my thongs on.
Stayed 6 nights in Jun 2025

8/10 Good

Pamela

Travelled with group
The office staff were very good and helpful, the beds were comfortable, the Room,could have had a little more attention, the drains in the bathroom were full of grim and floor felt grimy under your feet, shower recess was so slippery we almost slipped getting into the shower
Stayed 5 nights in May 2025

8/10 Good

Richard

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent value for money Recent road upgrades to the port make it a quick trip to town or there’s a bus stop almost at the door. Walk to small grocer and variety of takeaways or walk west to a great bakery A lot of the original resort is used for longer stay accomodation popular with tradies and temporary workers so it’s pretty quiet during the day It has a great pool and bbq area very well maintained The rooms although dated are very spacious and clean with plenty of desk space and outdoor balconies Although the rooms are non smoking the general smoking area is on the south side so ask for a room on the north side if don’t like smoking If you just need to do some business in town or want a budget basic option Gateway is a great choice
Stayed 7 nights in Feb 2025

8/10 Good

Samantha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay for a weekend but not much more.
Stayed 2 nights in Jan 2025

10/10 Excellent

Robyn

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Nov 2024

8/10 Good

Teresa

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Brendan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Super friendly and helpful staff. Older building but still clean and tidy. Did the job perfectly.
Stayed 6 nights in Sep 2024

8/10 Good

Louise

Liked: Cleanliness, property conditions & facilities
Our stay was very comfortable and excellent value
Stayed 2 nights in Sep 2024

2/10 Terrible

Shane

Business traveller
Liked: Cleanliness, amenities, room comfort
Had two deaf elderly people staying in the roof next time that had their television on level 100 every night so loud I could not even hear my own television . Complained to management but if they did anything I never saw the reason we as overnight was a noise nightmare . Worst experience in a hotel in my life these people made me so uncomfortable I would get stressed when they came home because I knew I would have their super loud television to deal with . A waste of $1k odd dollars and saying up my my legal options
Stayed 11 nights in Aug 2024

8/10 Good

Irene Doris

Travelled with partner
Disliked: Amenities
Very outdated, good for the price, handy to local bus and local shops and maccas.
Stayed 7 nights in Aug 2024

8/10 Good

Donald

Liked: Cleanliness, property conditions & facilities
The room was good value for the price paid
Stayed 2 nights in Jul 2024

4/10 Poor

Serge, Le plessis Belleville

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This is not a resort... a simple motel...
Stayed 4 nights in Jul 2024

10/10 Excellent

LEO

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
very clean and tidy. all you need when spending most of the day out and about . good price. staff very helpfull.
Stayed 7 nights in Jul 2024

8/10 Good

Cassandra

Stayed 3 nights in Jun 2024

6/10 Okay

Peta

Travelled with family
Shower not well cleaned Having to take own rubbish out after 4 day stay.
Stayed 4 nights in Jun 2024

8/10 Good

Glenn

Stayed 2 nights in Jun 2024

2/10 Terrible

MD

Disliked: Cleanliness, room comfort

WORST HOTEL EXPERIENCE EVER!

It wasn't as advertised. The room had an unpleasant smell and the bed was very uncomfortable. After staying the night I couldn't sleep, and went to reception to inform the that I wanna check out. They refused to hear anything and did not refund me the money. I booked for 7 nights and stayed just a night. It was also advertised that the wifi is free but they were charging 6$ an hour for wifi. WORST HOTEL EXPERIENCE EVER!
Stayed 7 nights in May 2024

2/10 Terrible

Diane

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Checking in was a nightmare on a Sunday evening when no reception. Got key from safe OK but no signage as to where room was located. After 30 mins looking rang and was guided to winding pathway behind reception and three 2 gates in pool area. The so called resort is so isolated nothing close by so with no car we were stuck in the room all night without dinner. The rooms are very basis and dated not my idea of a resort.Checked out next morning as need to be closer to Cairns. Reception refused to give me any refund on the 7 nights already paid blaming that it was up to Expedia but Expedia say it was up to the resort and not there decision Would not recommend to anyone
Stayed 7 nights in May 2024

8/10 Good

Lorraine

Travelled with partner
Clean $ comfortable. Easy access to public transport and close enough to shops to walk
Stayed 11 nights in Apr 2024