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Cairns Plaza Hotel

Property class: 4

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Photo gallery for Cairns Plaza Hotel

A modern living room with a sofa, a glass coffee table, and a TV. It features a large window with a view of the sea.
A swimming pool with lounge chairs and a wooden pergola, surrounded by a fence and greenery.
A modern hotel with multiple floors, balconies, and a large colorful mural on the side.
A hotel room with two beds, a desk, a TV, and a large window with a city view.
A reception area with a counter, a coffee machine, a refrigerator stocked with beverages, and a sign indicating 'Keys & Mail'.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Laundry room
  • Housekeeping

Explore the area

View in a map
145 The Esplanade, Cairns, QLD, 4870
  • Place, Cairns Esplanade
    ‪1 min walk‬
  • Place, Cairns Esplanade Lagoon
    ‪9 min walk‬
  • Place, Cairns Marlin Marina
    ‪13 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room

A hotel room with two beds, a desk, a TV, and a large window with a city view.

Standard Room

9.2 out of 10
Wonderful
(80 reviews)
  • Mountain view
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Studio

A hotel room with two beds, a desk, chairs, a TV, and a view of buildings.

Studio

9.6 out of 10
Exceptional
(25 reviews)
  • Mountain view
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds OR 4 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Ocean View

A modern living room with a sofa, a glass coffee table, and a TV. It features a large window with a view of the sea.

Suite, 1 King Bed, Ocean View

9.8 out of 10
Exceptional
(90 reviews)
  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 6
  • Free Wi-Fi

Similar properties

Reception
Pacific Hotel Cairns
Cairns Central Business District
  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.3 out of 5, Excellent, 1,011 reviews
The price is €145
includes taxes & fees
8 Sept - 9 Sept
Pacific Hotel Cairns

About this property

Cairns Plaza Hotel

Along with an outdoor pool, this smoke-free hotel has dry cleaning and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite.
Cairns Plaza Hotel offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Guests can surf the web using the complimentary wireless Internet access.

Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the pool at Cairns Plaza Hotel. During your stay, you're just a quick walk from Cairns Esplanade. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the pool and the helpful staff
  • Steps from Cairns Esplanade and 14 minutes by foot from Cairns Marlin Marina
As a guest of Cairns Plaza Hotel, you'll find an outdoor pool, a terrace, and tour/ticket assistance. WiFi is free in public spaces. Cairns Plaza Hotel also features laundry facilities, dry cleaning/laundry services, and a front-desk safe. Limited free parking is available on a first-come, first-served basis.

This 4-star Cairns hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 42.0 per stay.
  • Cribs (infant beds) are available for AUD 16.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 16.0 per stay
  • Rollaway bed fee: AUD 42.0 per stay
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Cairns Plaza Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cairns Plaza
Cairns Plaza Hotel
Cairns Plaza Hotel Hotel
Cairns Plaza Hotel Cairns
Cairns Plaza Hotel Hotel Cairns

Cairns Plaza Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 666 out of 1016 reviews
Rating 8 - Good. 291 out of 1016 reviews
Rating 6 - Okay. 41 out of 1016 reviews
Rating 4 - Poor. 10 out of 1016 reviews
Rating 2 - Terrible. 8 out of 1016 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cairns Plaza once again, an excellent place to stay. Always spotless and the staff are lovely. Always happy to help and Liv on reception was excellent.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC smelt clean, rooms high standard of cleanliness, close to great food outlets , easy parking, staff very professional and friendly. Highly recommend staying here.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

mel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel less than 10 minutes walk from the hustle and bustle of the centre. Good parking. Muddys opposite the hotel excellent for food and a 10% discount for staying at Cairns Plaza. Excellent value for money.
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Josefin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, functional, good location and very friendly staff. Premises very uninspiring- no social space in hotel.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great and the staff was wonderful. The rooms were a little worn, but overall the room was comfortable and clean.
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Roman

Liked: Cleanliness, staff & service, property conditions & facilities
Great location on Esplanade- clean grounds and 1br apartment . Good value
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Clarence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Friendly, helpful staff. We didn’t use the pool so can’t comment on that. Great location.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Tim

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms clean and comfy would stay here again if we were to revisit this area. It’s walking distance to the town, great location.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Sandeep

Liked: Cleanliness, staff & service, amenities
Great location, spacious and clean...super areas for food and drinks ...walking distance most
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Vicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cairns plaza hotelnis a 3 star hotel but I wi rate as 4 star definately. Very clean, stuff is friendly. Thannks to Lyv, the receptionist, she has been amazing and very helpful! Makes guests really feel welcome:) one negative thing onky are the matresses are very uncomfortable. But if needed I will definately come back to Cairns Plaza hotel again.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The important things all work well: air con, hot water, bedding
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Lori Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Small very well maintained hotel. Very good value. Only complaint was a little too much noise transfer from floors above. Sound from the sliding patio doors in particular.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Jane

Liked: Cleanliness, property conditions & facilities
Very clean room, very helpful staff, great to have a laundry as we got caught in a storm and managed to dry all our clothes. Staff very helpful with information on what to see in the areaand where to eat
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Janice

Liked: Cleanliness, amenities, property conditions & facilities
Room had a nice view clean spacious and the people at the desk were very accommodating.
Stayed 4 nights in Nov 2025
Verified review

8/10 Good

Yi

Liked: Cleanliness, staff & service, amenities
The location of this hotel is perfect. Walking distance to all attractions. All of the staff are very friendly. Very satisfied with my booking.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Robert

Great location next to seafront and Muddies for sunrise breakfast
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean lovely staff; close seafront easy walk to restaraunts
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, value and friendly staff.

Great location near the park and super friendly staff! We really enjoyed our stay here and would definitely stay here again!
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Sonia

Liked: Cleanliness, amenities, property conditions & facilities
Great location, helpful and friendly staff
Stayed 4 nights in Jul 2025
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, easy and safe parking, and great service
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

Kaleb

Liked: Cleanliness, staff & service, amenities
Restaurants nearby
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quiet position with good view and nearby facilities
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service clean rooms and enjoyed our stay
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

WENJIE

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, good location, reasonable amenities. Not fancy but good value. Only thing I can complain about is the bed is too soft for me.
Stayed 4 nights in Jan 2026