22 Dec 2019 by Kym Farrow - Hotel Manager
Thank you for taking the time to share your feedback following your recent stay at Double Tree by Hilton Cairns. I was pleased to read that you enjoyed our location and appreciate your constructive comments on the wifi. Your feedback is valuable and greatly appreciated. I hope we may welcome you back to Double Tree by Hilton Cairns in the future.
2 Jul 2019 by Scott Wilson - General Manager
Thank you for taking the time to share your feedback following your recent stay at Double Tree by Hilton Cairns.I was delighted to read that your stay was enjoyable. It is our goal to ensure that every guest experience is as positive as yours so your feedback is greatly appreciated, and will be shared with all our team. I hope we may welcome you back to Double Tree by Hilton Cairns in the future.
DoubleTree by Hilton Hotel Cairns offers its guests a kids' pool, an outdoor pool, and a 24-hour fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 5 meeting rooms available. A terrace, tour or ticket assistance, and vending machine are also featured at the luxury DoubleTree by Hilton Hotel Cairns. For a fee, parking is available. This 4.5-star Cairns hotel is smoke free.
Available in all rooms: WiFi (surcharge) , High-speed internet access
Available in some public areas: Free WiFi
Self parking (surcharge)
DoubleTree by Hilton Hotel Cairns offers 237 air-conditioned accommodations, which are accessible via exterior corridors, and features laptop-compatible safes and a safe. A pillow menu is available. 55-inch LCD televisions come with satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. This Cairns hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
Atrium Restaurant – This restaurant only serves breakfast.
The Vine Room – This bar overlooks the ocean. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered. Open daily.
24-hour room service is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Carte Blanche and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.
