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Hides Hotel Cairns

3.5 star property

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Photo gallery for Hides Hotel Cairns

Terrace/patio
Point of interest
In-room safe, desk, free WiFi, bed sheets
Point of interest
Exterior detail

Reviews

7.0 out of 10
Good

Popular amenities

  • Laundry
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

View in a map
87 Lake Street, Cairns, QLD, 4870
  • Place, Cairns Night Markets
    ‪2 min walk‬
  • Place, Cairns Esplanade
    ‪3 min walk‬
  • Place, Cairns Central Shopping Centre
    ‪5 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪9 min drive‬

Room options

View all photos for Premium King Plus Room

In-room safe, desk, free WiFi, bed sheets

Premium King Plus Room

  • Sleeps 3

View all photos for King Room

King Room

King Room

7.8 out of 10
Good
(61 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for King Room Plus

King Room Plus

King Room Plus

  • 30 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Premium King Room

In-room safe, desk, free WiFi, bed sheets

Premium King Room

  • Sleeps 2

View all photos for Family Room

In-room safe, desk, free WiFi, bed sheets

Family Room

  • Sleeps 4

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About this property

Hides Hotel Cairns

Hotel in Cairns, 4-minute walk to Cairns Esplanade
This smoke-free hotel features a meeting room, laundry facilities, and tour/ticket assistance. WiFi in public areas is free. Other amenities include a vending machine. Weekly housekeeping is available.
Hides Hotel Cairns offers 94 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Guests can surf the web using the complimentary wireless Internet access.

Business-friendly amenities include desks and phones. Additionally, rooms include complimentary toiletries and ceiling fans. Housekeeping is provided weekly.

The recreational activities listed below are available either on site or nearby; fees may apply.
Hides Hotel Cairns's great location gets high marks from our customers. During your stay, you're just a quick walk from Cairns Esplanade. Free WiFi in public areas, breakfast (surcharge), and a meeting room are available.
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Amenities include locker space, a meeting room, and laundry facilities
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from Reef Teach and The Cairns Museum
As a guest of Hides Hotel Cairns, you'll find a terrace, a vending machine, and tour/ticket assistance. Public spaces have free WiFi. Hides Hotel Cairns also features laundry facilities and an elevator.

This 3.5-star Cairns hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 6:30 AM to 9:00 AM for a fee: AUD 12.50 for adults and AUD 6.25 for children

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Beach towels
  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Built in 1968
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • 42-inch TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.3 percent for credit card payments
The front desk is open daily from 7:30 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 14 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are available for AUD 10.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per accommodation, per stay
  • Breakage deposit: AUD 100 per stay
  • A damage deposit of AUD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AUD 12.50 for adults and AUD 6.25 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per stay
  • Credit card charges are subject to a surcharge of 1.3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
The front desk at this property is open daily from 7:30 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 14 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cairns Hides Hotel
Hides Cairns
Hides Hotel
Hides Hotel Cairns
Hotel Hides Cairns
Hotel Crocodile Hides
Hides Hotel Cairns Hotel
Hides Hotel Cairns Cairns
Hides Hotel Cairns Hotel Cairns

Hides Hotel Cairns Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 219 out of 1002 reviews
Rating 8 - Good. 356 out of 1002 reviews
Rating 6 - Okay. 227 out of 1002 reviews
Rating 4 - Poor. 105 out of 1002 reviews
Rating 2 - Terrible. 95 out of 1002 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and efficient. Its an old building but rooms have been updated. Lots of space but could do with a couple chairs in the room. Its the first hotel I have stayed at where there is a charge for luggage storage following check out. Its $6 for a locker.
Stayed 1 night in Aug 2025

8/10 Good

beverley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location Lots of restaurants and cafes around Very friendly and helpful staff Very clean rooms Lift to all levels
Stayed 4 nights in Aug 2025

2/10 Terrible

Joanna

Stayed 1 night in Aug 2025

8/10 Good

Liora

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Clean and easy. Good for. Quick stay. We arrived late and left early. Easy to arrange a taxi to the airport. Bathroom next door was noisy with the shower and plumbing but otherwise fine.
Stayed 1 night in Aug 2025

2/10 Terrible

Albert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Got there after driving to Cairns to find out my room had a broken bed! No other rooms available. Things happen but a phone call would have been nice. Lady at the counter couldn’t apologise enough.
Stayed 1 night in Aug 2025

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness
In the center of things and easy to walk everywhere
Stayed 5 nights in Aug 2025

8/10 Good

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my stay at Hides, I could walk to everything within 5-10 mins, including the bus station, wharf, esplanade and night markets. The rooms are very spacious, bed was comfortable, and Woolworths is across the road! My room's big window was frosted, so couldn't see out. Only one small part of the window could be opened, so if this is a problem for you, ask first. Also the lovely pool was "broken" as the staff put it, they need to fix it ASAP. There were a few tiny ants in the bathroom, but all in all, it is fantastic value for money in a very convenient location.
Stayed 5 nights in Aug 2025

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is such a centrally located accommodation. Clean and well looked after. The staff are lovely and very efficient.
Stayed 8 nights in Aug 2025

8/10 Good

Lyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Close to the city & convenient stores . Can walk to the waterfront & Lagoon
Stayed 5 nights in Aug 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service

Neglected and not very clean

Neglected and not very clean
Stayed 1 night in Aug 2025

2/10 Terrible

Hibiki

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Aug 2025

2/10 Terrible

Sue

Stayed 1 night in Jul 2025

10/10 Excellent

Kera

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was just what I needed after traveling abroad and staying in hostels. A private room to myself with a big bed, tv and nice shower. I was able to check in early which is lovely. It was stupid that they make you pay to store your luggage, because I just sat in the lobby with it to avoid that and cluttered up their front space. Close to restaurants and grocery store.
Stayed 1 night in Jul 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2025

8/10 Good

Isabelle

Liked: Cleanliness, staff & service
CBD location, easy access to food transportation
Stayed 4 nights in Jul 2025

8/10 Good

peter

Liked: Cleanliness, room comfort
Disliked: Staff & service

A central stop.

Very central.large room,both Air Con and fan worked well.early continental breakfast on balcony adequate and convenient. Down side was room not available until 2.35pm
Stayed 2 nights in Jul 2025

8/10 Good

Elaine

Liked: Staff & service
Where the hotel certainly needs some TLC it is in a great location , close to so much , bars , restaurants , tour operators , cruise terminal and more . The staff couldn’t be more helpful .
Stayed 6 nights in Jul 2025

4/10 Poor

Seyed Morteza, Mount Colah

Liked: Staff & service
Disliked: Property conditions & facilities
I didn't like that I couldn't open the windows also I couldn't mix the cold and hotwater in the shower and it was annoying. I told receptionist to fix the shower.
Stayed 2 nights in Jul 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location & good breakfast offer. Only one person acknowledging guests on reception but apart from that no issue. Spacious room with good facilities
Stayed 1 night in Jul 2025

8/10 Good

Vincent

Stayed 1 night in Jul 2025

8/10 Good

windy

Business traveller
Liked: Cleanliness
Okay
Stayed 5 nights in May 2025

10/10 Excellent

Gregory

Stayed 2 nights in Jun 2025

4/10 Poor

Jianhua

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Amenities were outdated. No room service.
Stayed 1 night in Jun 2025

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service
We only stayed 1 night, value for money was great & it was close to lots of places to eat & Woolworths was across the road - little bit old / tired but for a short stay would definately recommend, they also did breakfast on the balcony for $10 which was great
Stayed 1 night in Jul 2025

10/10 Excellent

Kim

Hides had an exceptionally friendly and helpful staff. You can order the continental breakfast there, or just sit on the veranda, eating your yogurt from woolies. Super walkable area.
Stayed 4 nights in Jul 2025