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Hides Hotel Cairns

3.5 star property

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Photo gallery for Hides Hotel Cairns

Terrace/patio
In-room safe, desk, free WiFi, bed sheets
Point of interest
Point of interest
Exterior detail

Reviews

7.0 out of 10
Good

Popular amenities

  • Laundry
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

View in a map
87 Lake Street, Cairns, QLD, 4870
  • Place, Cairns Esplanade
    ‪3 min walk‬
  • Place, Cairns Central Shopping Centre
    ‪5 min walk‬
  • Place, Reef Fleet Terminal
    ‪6 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪8 min drive‬

Room options

View all photos for Family Room

Family Room

Family Room

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for King Room Plus

King Room Plus

King Room Plus

  • 30 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for King Room

King Room

King Room

7.8 out of 10
Good
(59 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hides Hotel Cairns

Hotel in Cairns, a short walk to Cairns Esplanade
This hotel features a meeting room, concierge services, and laundry facilities. WiFi in public areas is free. Additionally, tour/ticket assistance, a front-desk safe, and a banquet hall are onsite. Weekly housekeeping is available.
Hides Hotel Cairns offers 94 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Guests can surf the web using the complimentary wireless Internet access.

Business-friendly amenities include desks and phones. Additionally, rooms include complimentary toiletries and ceiling fans. Housekeeping is provided weekly.

The recreational activities listed below are available either on site or nearby; fees may apply.
Hides Hotel Cairns's great location gets high marks from our customers. During your stay, you're just a quick walk from Cairns Esplanade. Free WiFi in public areas, breakfast (surcharge), and a meeting room are available.
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Amenities include a front-desk safe, a meeting room, and laundry facilities
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Cairns Esplanade and 6 minutes by foot from Cairns Central Shopping Centre
As a guest of Hides Hotel Cairns, you'll find a terrace, a vending machine, and tour/ticket assistance. Public spaces have free WiFi. Hides Hotel Cairns also features concierge services, laundry facilities, and a front-desk safe.

Smoking is allowed in designated areas at this 3.5-star Cairns hotel.

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 6:30 AM to 9:00 AM for a fee: AUD 12.50 for adults and AUD 6.25 for children

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Beach towels
  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1968
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • 42-inch TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.3 percent for credit card payments
The front desk is open daily from 7:30 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 14 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are available for AUD 10.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per accommodation, per stay
  • Breakage deposit: AUD 100 per stay
  • A damage deposit of AUD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AUD 12.50 for adults and AUD 6.25 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per stay
  • Credit card charges are subject to a surcharge of 1.3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
The front desk at this property is open daily from 7:30 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 14 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cairns Hides Hotel
Hides Cairns
Hides Hotel
Hides Hotel Cairns
Hotel Hides Cairns
Hotel Crocodile Hides
Hides Hotel Cairns Hotel
Hides Hotel Cairns Cairns
Hides Hotel Cairns Hotel Cairns

Hides Hotel Cairns Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 216 out of 1013 reviews
Rating 8 - Good. 361 out of 1013 reviews
Rating 6 - Okay. 229 out of 1013 reviews
Rating 4 - Poor. 113 out of 1013 reviews
Rating 2 - Terrible. 94 out of 1013 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Joshua

Disliked: Cleanliness, property conditions & facilities
Decent location. Exposed wires hanging from ceiling fan, stained shower with mould,
Stayed 2 nights in Jun 2025

6/10 Okay

Linda

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Plz read whole review. This good aspects. On arrival at 4.50pm shocked no staff at reception esp with about 25 people noisily, but happily milling around. (On booking I hadn't realised hotel also had backpackers section. this could haattract or appeal to or not to some) but did know they would actually take out $100 deposit. Lift to room was small & shabby...and often crowded ( beyond limit?) My room was small but otherwise inside looked pleasant just like photo. It was very clean n contained all things expected, mostly in new/ newish condition . Bathroom was clean + okay, but unfortunately couldn't fit kettle under the tap to fill it directly. Plumbing was very loud & ongoing noise for hrs. King bed, TV, air con & fans were v good. Fridge was ok, but small freezer was disappointing. Safety DEP box? The room was accessed by a real key - perhaps an inside latch/ lock would give some people the extra ' impression' of security esp when people came past often speaking/ walking loudly along the very long narrow hallway. While the room looked fine, the large window had no view...at all...covered in heavy frosted glass.While it couldn't be opened it did feel like being locked in (with nice big curtains. The lack oThis should be mentioned in listing & hotel website- especially if only some or all rooms were same. This allows guests to request alternate rooms before p & usually mentioned Later found out meeting area for big group)Lift to room was small & shabby. Then
Stayed 1 night in Jun 2025

6/10 Okay

Ravinder

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

2/10 Terrible

Matilda

Disliked: Cleanliness, staff & service, property conditions & facilities
Hard to contact. Hard to cancel. Hard to obtain refund. Just an awful experience all around.
Stayed 1 night in Jun 2025

2/10 Terrible

Paul

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This would be the most disgustingingly dirty place we have ever stayed in. The positives; Housekeeping had done the best with what they were given. The shower had excellent pressure. The negatives; Curtains were stained and smelled putrid. windows were absolutely filthy with 2 bird poo covered air-conditioning units at the open window and drug paraphernalia and pooh on the ledge beneath the window made a dreadful smell. The pidgeons were perched there. The blanket supplied was disgusting, it was so old and stained. No exhaust for shower steam. Only one mug and one tiny cup. pillows were so flat and old, had to ask for extra. No sink plug ( why do places not supply them ?) We will NEVER stay here again and strongly recommend fellow travelers look elsewhere until the owner cleans the place up.
The filthy stained curtains
The gross view from window
The ledge, stinks.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay!
Stayed 1 night in May 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Take 2

Move here as power went out at the place I was at
Stayed 1 night in May 2025

6/10 Okay

Chris

Liked: Cleanliness
Disliked: Amenities
This was a budget property and I think basically it was as expected for the price point. I really didn't like the lack of ventilation, but could live with it. The bed was a bit hard and pillows were really cheap and terrible. But on the good its a budget stay, the room was big and it was very clean, good size fridge and the aircon worked
Stayed 5 nights in May 2025

6/10 Okay

Christine

They only clean the room every 3 days, breakfast is continental. It's cheap and central to everything
Stayed 4 nights in May 2025

8/10 Good

Travon

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonably priced getaway.
Stayed 1 night in May 2025

2/10 Terrible

Brittany

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms were very dirty and did not look like they had been cleaned. There was hair throughout the bathrooms and the floors had not been cleaned. I did not feel safe staying in the hotel as there were people coming and going at all hours of the night and day. I ended up leaving after only staying 1 night and stayed elsewhere. I do not recommend this property to anyone.
Stayed 3 nights in May 2025

10/10 Excellent

Debora

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice location, helpful representatives
Stayed 3 nights in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

4/10 Poor

Luciano

Disliked: Cleanliness, staff & service, amenities
Dear Hides Hotel! I checked out 5 days ago and the 100 AUD you took out from my account as “block pre authotization garanteed” isn’t yet back in my account!! To take the money out took 5 seconds!!! To refund it back?? How many days you need?? Why don’t you take just one dollar (like the hotel I am now in Sydney) and in case any liability to any damage you charge what is due?? I need this money and you haven’t refunded it to my account yet. Await you reply. Thank you.
Stayed 3 nights in May 2025

8/10 Good

Steve

Stayed 2 nights in Apr 2025

8/10 Good

Wayne, Colac

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Mugdha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Ximena

Stayed 3 nights in May 2025

10/10 Excellent

Julie, DeSoto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking costs extra and is a little tricky but otherwise the hotel was in a great location, had a great balcony to enjoy, and the rooms were nice. If I had it to do over I would not have gotten a rental car and just walked - the location allows for that.
Stayed 4 nights in Apr 2025

6/10 Okay

Fabian, Parkwood

Travelled with partner
Liked: Amenities
Our experience were not so good, at midnight other rooms were in partys and we can't rest, the staff was not working at this time, nobody was there. Never they cleaned our room, the have a policy about clean rooms only after 3 days staying there; we were 5 nights and they never did it. One person of the staff in the morning wasn't very friendly. Bad look.
Stayed 5 nights in Apr 2025

4/10 Poor

Melika

Travelled with partner
Disliked: Property conditions & facilities
The service was so bad and few times asked for room service they told me any three days we cleaning even not changed the cup or glass we must washed by self . Totally I wasn’t happy .
Stayed 3 nights in May 2025

10/10 Excellent

ANGIE

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, close to everything
Stayed 3 nights in May 2025

10/10 Excellent

Pooja

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

2/10 Terrible

Mark R

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude money hungry staff with no empathy just a cash register. Rooms like prison cells literally with no windows. Nothing to do at the venue other than a dusty boring balcony, so you can’t even chill.
Stayed 4 nights in Apr 2025

8/10 Good

Steve

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2025