See all properties

Shangri-La The Marina, Cairns

5.0 star property

Choose dates to view prices

Photo gallery for Shangri-La The Marina, Cairns

Relax by the pool surrounded by palm trees and lounge chairs.
Property video
Guests can enjoy breathtaking ocean views and stroll along the sandy shoreline surrounded by palm trees.
Relax on the spacious balcony with a view of the cityscape and mountains.
Enjoy stunning marina views from the comfort of your room.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Parking available

Explore the area

Map
Pierpoint Road, Cairns, QLD, 4870
  • Reef Fleet Terminal
    ‪2 min walk‬
  • Cairns Esplanade
    ‪2 min walk‬
  • Cairns Marlin Marina
    ‪3 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪10 min drive‬

Room options

View all photos for Executive Suite

Relax in this serene space with a large bed, sofa, and desk, perfect for work or unwinding.

Executive Suite

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Suite Twin

Relax in a serene space with a large bed, comfortable seating area, and a balcony offering a view.

One Bedroom Suite Twin

10.0 out of 10
Exceptional
(1 review)
  • 58 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Sea View King

Relax in a spacious room with a large bed, desk, and sofa, offering a balcony with a water view.

Deluxe Sea View King

9.4 out of 10
Exceptional
(31 reviews)
  • 33 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Sea View Twin

Enjoy a comfortable stay in this stylish room with two single beds, a balcony offering sea views, and a geometric patterned design.

Deluxe Sea View Twin

9.0 out of 10
Wonderful
(29 reviews)
  • 33 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Marina View Twin

Enjoy serene waterfront views and access to a variety of boats at this picturesque marina.

Executive Marina View Twin

9.0 out of 10
Wonderful
(15 reviews)
  • 33 sq m
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Horizon Club Suite 1 King

Enjoy serene waterfront views and access to a variety of boats at this picturesque marina.

Horizon Club Suite 1 King

9.8 out of 10
Exceptional
(6 reviews)
  • 74 sq m
  • 1 bedroom
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite King

Enjoy serene waterfront views and access to a variety of boats at this picturesque marina.

One Bedroom Suite King

9.4 out of 10
Exceptional
(3 reviews)
  • 58 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Marina View King

Enjoy serene waterfront views and access to a variety of boats at this picturesque marina.

Executive Marina View King

9.0 out of 10
Wonderful
(30 reviews)
  • 33 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Marina View Suite

Relax in this serene space with a large bed, ocean views, and a desk for work.

Executive Marina View Suite

9.2 out of 10
Wonderful
(7 reviews)
  • 50 sq m
  • 1 bedroom
  • Marina view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room King

Relax in a stylish room with a large bed, pool views, and a glass door leading to the outdoors.

Deluxe Room King

9.0 out of 10
Wonderful
(79 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room Twin

Relax in a spacious room with a large bed, flat-screen TV, and sliding glass door to a balcony with a lush green view.

Deluxe Room Twin

9.0 out of 10
Wonderful
(33 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Horizon Club Room 1 King

Enjoy serene waterfront views and access to a variety of boats at this picturesque marina.

Horizon Club Room 1 King

9.0 out of 10
Wonderful
(24 reviews)
  • 56 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Horizon Marina View Room Twin

Enjoy serene waterfront views and access to a variety of boats at this picturesque marina.

Horizon Marina View Room Twin

8.8 out of 10
Excellent
(3 reviews)
  • 56 sq m
  • Marina view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Relax by the serene pool surrounded by lush greenery and tropical foliage.

Hilton Cairns

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1007)
The price is €379
for 1 room
includes taxes & fees
19 Aug - 20 Aug
Hilton Cairns

About this property

Shangri-La The Marina, Cairns

Family-friendly Cairns hotel connected to a shopping center, steps from Reef Fleet Terminal
This hotel features an outdoor pool, a restaurant, and 2 bars/lounges. WiFi in public areas is free. Additionally, a fitness center, a poolside bar, and a snack bar/deli are onsite.
Shangri-La The Marina, Cairns offers 255 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Shangri-La The Marina, Cairns's great location gets high marks from our customers. During your stay, you'll be connected to a shopping center, and just a quick walk from Cairns Esplanade. Enjoy features like free WiFi in public areas, plus 2 bars and an outdoor pool.
  • Free WiFi
  • Enjoy international cuisine and ocean views while dining at The Backyard
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from Reef Fleet Terminal and 4 minutes by foot from Cairns Esplanade
Shangri-La The Marina, Cairns offers its guests a children's pool, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center, 18 meeting rooms, and limo/town car service are available. Event space at this hotel measures 4456 square feet (414 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the family-friendly Shangri-La The Marina, Cairns. For a fee, parking is available.

Smoking is allowed in designated areas at this Cairns hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
The Backyard - Overlooking the ocean, this bar specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Filipino, French, Italian, Japanese, Korean, Malay, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Covered parking on site (AUD 30 per day; includes in/out privileges)
  • Covered valet parking on site (AUD 35 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 38 for adults and AUD 19 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • The Backyard

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Shopping centre

Family friendly

  • Children's pool
  • Fenced pool
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 18 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (4,456 square foot of space)

Outdoors

  • Garden
  • On the bay
  • On the boardwalk/promenade
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Fixed shower seat
  • Grab bar in shower (80 centimetre high)
  • Grab bar near toilet (96 centimetre high)
  • Height-adjustable showerhead
  • Lift (110 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • Pay films

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 100.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 38 for adults and AUD 19.00 for children
  • Covered self parking fee: AUD 30.00 per day (in/out privileges)
  • Covered valet parking fee: AUD 35.00 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 100.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
The listed child breakfast fee applies to guests age 11 and younger.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 6:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Shangri-La Hotel Marina
Shangri-La Hotel Marina Cairns
Shangri-La Marina Cairns
Shangri-La Marina Hotel
Shangri-La Hotel, The Marina, Cairns Hotel Cairns
Shangri La Hotel The Marina
Shangri La The Marina, Cairns
Shangri-la The Marina, Cairns Hotel
Shangri-la The Marina, Cairns Cairns
Shangri-la The Marina, Cairns Hotel Cairns

Shangri-La The Marina, Cairns Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 618 out of 1008 reviews
Rating 8 - Good. 233 out of 1008 reviews
Rating 6 - Okay. 93 out of 1008 reviews
Rating 4 - Poor. 42 out of 1008 reviews
Rating 2 - Terrible. 22 out of 1008 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Deshawn, Jacksonville

Travelled with partner
Liked: Staff & service, amenities
Loved the place and the view. Right in the mix of everything happening in the water. Loved it
Stayed 1 night in Apr 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Peta

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great customer service, easy walking distance to esplanade and shops. Rooms were clean and spacious
Stayed 1 night in Apr 2025

10/10 Excellent

Anne Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no where else to stay in Cairns this was my second visit to Shangri-La the Marina Cairns
Stayed 5 nights in Apr 2025

10/10 Excellent

Vardell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect way to end our honeymoon

Absolutely amazing! Views were out of this world, location was perfect, located close enough to everything but far enough to be quiet, staff was amazing. Would definitely stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Kedar

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 4 nights in Apr 2025

8/10 Good

Igor

Liked: Cleanliness, staff & service
Great stay good service, property is starting to look a run down
Stayed 4 nights in Apr 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Kathleen

Travelled with partner
Liked: Amenities, property conditions & facilities
Great location and room.
Stayed 4 nights in Apr 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We weee very happy with the room, staff and area!
Stayed 1 night in Apr 2025

4/10 Poor

Kristin

Stayed 1 night in Apr 2025

10/10 Excellent

Edward

Liked: Amenities, property conditions & facilities
Very quiet. Beautiful hotel and friendly staff.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kristin

Travelled with group
Liked: Property conditions & facilities
The hotel is located in a perfect location- walking distance to many restaurants and bars. The staff was very friend and accommodating. Great buffet breakfast as well. We actually like Cairns and the hotel so much we booked 3 more nights
Stayed 2 nights in Apr 2025

8/10 Good

Xin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

6/10 Okay

Anne, MARIETTA

Travelled with family
Liked: Cleanliness, staff & service
Need to update rooms. The first one we got had chipped furnishings,stained couch and scratched floors. Asked for another room and it was better.
Stayed 3 nights in Apr 2025

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place!

The horizon club level is brilliant, included canapés and drinks each night is super cool!
Stayed 4 nights in Mar 2025

10/10 Excellent

Linda

Liked: Amenities, property conditions & facilities
Great location next to esplanade
Stayed 2 nights in Mar 2025

10/10 Excellent

Charles

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! A great property with excellent service in a wonderful location! Checking in and out was extremely easy, and our room was ready early. The room had a nice balcony facing the water and the walk-in shower was large with good pressure and temperature control. It had so many good restaurants onsite or nearby. And the breakfast was exceptional, the best I’ve had in a hotel. Definitely include it when booking the room of when you check in.
Stayed 5 nights in Mar 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Staff were very nice
Stayed 1 night in Mar 2025

10/10 Excellent

Abtin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view comfortable room
Stayed 3 nights in Mar 2025

8/10 Good

DUO

Travelled with family
Liked: Cleanliness, amenities
The only thing I didn’t like about the place was the bed. The mattress was super soft, and all the pillows were too fluffy. And guess what? The bed had wheels! It was like a little rollercoaster.
Stayed 3 nights in Mar 2025

10/10 Excellent

Mark

Stayed 2 nights in Mar 2025

10/10 Excellent

Wayne Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent and cheerful. The hotel was in a great position overlooking the marina. The meals at the hotel were excellent with a great range. I would recommend Shangri-La The Marina to all friends and family. It was a very enjoyable stay.
Stayed 4 nights in Mar 2025

10/10 Excellent

Rohan

Stayed 3 nights in Mar 2025