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The Reef House Adults Retreat

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Restaurant
Brigadier King Studio
Exterior
2 outdoor pools, pool umbrellas, pool loungers
On the beach, beach towels

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
99 Williams Esplanade, Palm Cove, QLD, 4879
  • Place, Palm Cove Beach
    ‪2 min walk‬
  • Place, Vie Spa Palm Cove
    ‪16 min walk‬
  • Place, Macalister Range National Park
    ‪3 min drive‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪27 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Brigadier King Spa Studio

Minibar, in-room safe, individually furnished, iron/ironing board

Brigadier King Spa Studio

  • Sleeps 2
  • Free Wi-Fi

View all photos for Villa Casablanca 4 Bedroom Spa & Plunge

Villa Casablanca 4 Bedroom Spa & Plunge

Villa Casablanca 4 Bedroom Spa & Plunge

  • 162 sq m
  • 4 bedrooms
  • Sleeps 8
  • 4 King Beds
  • Free Wi-Fi

View all photos for Verandah King Spa Suite

Verandah King Spa Suite

Verandah King Spa Suite

  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Brigadier King Studio

Brigadier King Studio

Brigadier King Studio

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Verandah King Room

Verandah King Room

Verandah King Room

10.0 out of 10
Exceptional
(2 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Apartment

Studio Apartment

Studio Apartment

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Reef Suite Ocean View Spa Apartment

Reef Suite Ocean View Spa Apartment

Reef Suite Ocean View Spa Apartment

  • Ocean view
  • 63 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Two Bedroom Spa Apartment

Two Bedroom Spa Apartment

Two Bedroom Spa Apartment

  • 63 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for One Bedroom Premier Spa Apartment

One Bedroom Premier Spa Apartment

One Bedroom Premier Spa Apartment

  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Brigadier King Spa Room

Brigadier King Spa Room

Brigadier King Spa Room

  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Ocean View King Room

Ocean View King Room

Ocean View King Room

  • Ocean view
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Ocean View King Room With 28 Complimentary Inclusions

  • Sleeps 2
  • Free Wi-Fi

View all photos for Studio Apartment With 28 Complimentary Inclusions

Minibar, in-room safe, individually furnished, iron/ironing board

Studio Apartment With 28 Complimentary Inclusions

  • Sleeps 2
  • Free Wi-Fi

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About this property

The Reef House Adults Retreat

Spend the day catching some rays at the beach, relaxing by one of The Reef House Adults Retreat's 2 outdoor swimming pools, or pampering yourself at the full-service spa. Change of towels is available on request.
The Reef House Adults Retreat offers 67 accommodations with DVD players and minibars. Each accommodation is individually furnished. A pillow menu is available. Televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.

This Cairns hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Reef House Spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
During your stay at The Reef House Adults Retreat, you're just a quick walk from Palm Cove Beach. Features include free WiFi in public areas, free self parking, and a free manager's reception.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Indulge with detox wraps, body treatments, or aromatherapy at Reef House Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes complimentary bicycles, yoga classes, and fitness classes
  • Steps from Palm Cove Beach and 14 minutes by car from Skyrail Rainforest Cableway Station
The Reef House Adults Retreat offers its guests a full-service spa, 2 outdoor swimming pools, a hot tub, and complimentary bicycles. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. Spa services, a library, and a terrace are also featured at the luxury The Reef House Adults Retreat. Free self parking is available.

This Colonial Cairns hotel is smoke free.

The hotel hosts a free manager's reception daily.
The Reef House Adults Retreat has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: AUD 42 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour pool access
  • Books
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Hot tub
  • Library
  • Stereo
  • TV in common areas
  • Video library
  • Wine tasting room
  • Yoga classes

Conveniences

  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift
  • Tile flooring in room
  • Well-lit path to entrance

More

  • 3 buildings
  • 3 floors
  • Colonial architecture
  • Comprehensive food waste policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels
  • DVD player

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Freezer
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Eco-friendly toiletries
  • Electrical adapters
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laundry detergent
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
The front desk is open daily from 8:30 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 42 per person
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
The front desk at this property is open daily from 8:30 AM - 10:00 PM.
Guests arriving after 9:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 18386276853
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access is available 24-hours a day.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 16 years old aren't allowed.

Property is also known as

Reef House Hotel
Reef House Hotel Palm Cove MGallery Collection
Reef House Palm Cove MGallery Collection
Reef House Palm Cove MGallery Collection Hotel
Reef House MGallery Collection Hotel
Reef House MGallery Collection
Reef House Hotel Palm Cove
The Sebel Reef Hotel
Sebel Reef Hotel
Reef House Palm Cove MGallery Sofitel
Reef House MGallery Sofitel

The Reef House Adults Retreat Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 436 out of 713 reviews
Rating 8 - Good. 201 out of 713 reviews
Rating 6 - Okay. 50 out of 713 reviews
Rating 4 - Poor. 23 out of 713 reviews
Rating 2 - Terrible. 3 out of 713 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Inna

Liked: Cleanliness
We had very relaxing time at the beautiful hotel
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Lars Fogh

Liked: Cleanliness, staff & service, amenities
Excellent service and top location
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Freshly cooked breakfast on the large deck overlookig the sea - what a great way to start a day!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Kathryn Anne

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room in this great small boutique hotel. Friendly and helpful staff. Great location, amenities and onsite activities
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

DAVID

Liked: Cleanliness, amenities, property conditions & facilities
Outstanding service with a relaxed atmosphere. The food and dining experience was fantastic. Would highly recommend
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming accommodations, professional and friendly staff members, so relaxing…it was an amazing stay.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are great, they went above and beyond. First time staying at an 18+ resort and better than expected. Great to relax by the pool and read in silence. Will look to come back again.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Mykel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were welcoming and accommodating of any need. The restaurant was fantastic.
Stayed 17 nights in May 2025
Verified

10/10 Excellent

KATERINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Kara-Jae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inclusions were good value, pools were lovely & staff accommodating.
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Justin Leaman Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, quiet. Excellent staff and service. Top draw. Will be back.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Matheus Teodozio De

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pefect location accompanied by great price
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Sarah Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had never visited Palm Cove and were delighted from the moment we checked in we were welcomed and well looked after The Reef House Retreat was bliss and we’ll be back !
Stayed 6 nights in Aug 2024
Verified

10/10 Excellent

Cezanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic! We had an amazing time - the service is outstanding and you can’t help but be relaxed amongst the amazing gardens and pools. Thank you for a wonderful stay!
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Sharon

Liked: Staff & service, amenities, property conditions & facilities
Reef House was excellent, fantastic staff led by Cedric - they all were friendly, helpful and could not do enough to make our stay more memorable. Great food, position at Palm Cove
Stayed 5 nights in Jul 2022
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our visit was tranquil and very chilled which was exactly what we needed. The room, facilities, location and staff were all exceptional. For an adults only retreat, it was perfect. The food, breakfast lunch and dinner were next level amazing. Dinner was chefs kiss perfect.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely amazing experience!
Stayed 1 night in May 2024
Verified

10/10 Excellent

JOY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old world charm with excellent service

Delightful property Old world charm Excellent staff Beautiful surroundings Client focused Restaurant has an excellent menu Would suit couples wanting a relaxed atmosphere with a quiet ambiance Highly recommend
Stayed 3 nights in Nov 2022
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful and Convenient

I loved staying at Reef House. The grounds are beautiful and we especially loved the mineral pool and spa. The bed is very comfy and the location is great. We would definitly come again!
Stayed 5 nights in Sep 2023
Verified

10/10 Excellent

marc

Great time
Stayed 5 nights in Sep 2023
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service- adults only
Stayed 5 nights in Apr 2023
Verified

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am so happy I found this place. I have a gluten allergy and every meal was appetizing and prepared safely! The hospitality of the staff was amazing. It really stood out as the best place I stayed throughout all of Australia.
Verified

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing experience from the moment we walked in. The property is beautiful, the cocktails a plenty and the staff were so friendly and accommodating. A perfect romantic, relaxing getaway for special occasions. We will be back!
Stayed 4 nights in Apr 2023
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome and quiet- great service and inclusions
Stayed 3 nights in Apr 2023
Verified

6/10 Okay

Rebecca

Liked: Cleanliness, staff & service
The staff in all areas were amazing. The room unfortunately did not match the description on the website or the pictures.
Stayed 1 night in Jul 2025