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Waldorf Astoria Cairo Heliopolis

5.0 star property

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Photo gallery for Waldorf Astoria Cairo Heliopolis

Lobby
Lobby
Lobby
Lobby
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Gym
  • Spa
  • Room service

Explore the area

Map
Orouba Street Cairo Heliopolis, Cairo, Cairo Governorate
  • City Centre Almaza Shopping Mall
    ‪4 min drive‬
  • Citystars Heliopolis
    ‪6 min drive‬
  • Qubbah Palace
    ‪9 min drive‬
  • Cairo (CAI-Cairo Intl.)
    ‪4 min drive‬

Room options

View all photos for King Accessible Club Room

1 bedroom, premium bedding, minibar, in-room safe

King Accessible Club Room

  • 54 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King, Superior Suite, 2 Bedrooms

1 bedroom, premium bedding, minibar, in-room safe

King, Superior Suite, 2 Bedrooms

  • 126 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Pool View

1 bedroom, premium bedding, minibar, in-room safe

Club Room, 1 King Bed, Pool View

  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Balcony, Pool View

1 bedroom, premium bedding, minibar, in-room safe

Premier Room, 1 King Bed, Balcony, Pool View

  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Club Room, 1 King Bed

  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds

1 bedroom, premium bedding, minibar, in-room safe

Premier Room, 2 Double Beds

  • 44 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Premier Room, 1 King Bed

  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Connecting Rooms (Deluxe Family Connecting Room)

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Connecting Rooms (Deluxe Family Connecting Room)

  • 86 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King bed, Botanical view

1 bedroom, premium bedding, minibar, in-room safe

Premier Room, 1 King bed, Botanical view

  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 Double Bed (Botanical View)

1 bedroom, premium bedding, minibar, in-room safe

Premier Room, 1 Double Bed (Botanical View)

  • 44 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Suite, 1 Bedroom, Terrace

32-inch Smart TV with satellite channels, iPod dock, toys

Deluxe Suite, 1 Bedroom, Terrace

  • 84 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Accessible Deluxe Room

1 bedroom, premium bedding, minibar, in-room safe

King Accessible Deluxe Room

10.0 out of 10
Exceptional
(2 reviews)
  • 54 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

View from room

Club Room, 2 Double Beds

  • 44 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Royal Suite

32-inch Smart TV with satellite channels, iPod dock, toys

Royal Suite

  • 256 sq m
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Pool View

1 bedroom, premium bedding, minibar, in-room safe

Premier Room, 1 King Bed, Pool View

  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

32-inch Smart TV with satellite channels, iPod dock, toys

Presidential Suite, 1 King Bed

  • 163 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier suite

Premier suite

Premier suite

  • 94 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

  • 84 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King, Superior Suite, 1 Bedroom

King, Superior Suite, 1 Bedroom

King, Superior Suite, 1 Bedroom

  • 77 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Waldorf Astoria Cairo Heliopolis

Luxury hotel with a full-service spa and bars
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar.
Waldorf Astoria Cairo Heliopolis offers 252 shared accommodations, which are air-conditioned, accessible via exterior corridors, and feature iPod docking stations and minibars. Beds feature premium bedding. 32-inch Smart televisions come with satellite channels. Bathrooms include bathtubs or showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Waldorf Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
During your stay at Waldorf Astoria Cairo Heliopolis, you'll be close to City Centre Almaza Shopping Mall. You'll find features like free WiFi in public areas, plus 2 bars and a full-service spa.
  • Free WiFi (speed: 25+ Mbps)
  • Drinking and dining options include a restaurant, a poolside bar, and 2 bars/lounges
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with Thai massages, body scrubs, or body treatments at Waldorf Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and racquetball/squash
  • 5 minutes by car from City Centre Almaza Shopping Mall and 14 minutes from Khan el-Khalili
  • Airport shuttle service available for a fee
Waldorf Astoria Cairo Heliopolis offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a business center and 9 meeting rooms. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Waldorf Astoria Cairo Heliopolis. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Cairo hotel.

Brasserie Ayda - Onsite brasserie.
Bar Raa - Onsite bar. Open daily.
Peacock Lounge - Onsite lobby lounge. Open daily.
Le Jardin Pool Bar - Onsite bar. Open daily.
Late night fare is available from 24-hour room service.

Languages

Arabic, English, French, German, Greek, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Secured, covered parking on site (USD 6 per day)
  • Secured, covered valet parking on site (USD 6 per day; includes in/out privileges)

Food and drink

  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Bar Raa
  • Brasserie Ayda
  • Le Jardin Pool Bar
  • Peacock Lounge

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Racquetball/squash

Family friendly

  • Art supplies
  • Baby toys
  • Children's books
  • Children's dinnerware
  • Free cot
  • Highchair
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Free pool cabanas
  • Garden
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Hardwood flooring in room
  • Lift (176 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub or rainfall showerhead
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Shared accommodation
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Waldorf Astoria Cairo Heliopolis

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 100.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 15 per person (one-way)
  • Covered self parking fee: USD 6 per day (in/out privileges)
  • Covered valet parking fee: USD 6 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Waldorf Astoria Cairo Heliopolis offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 5:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Fairmont Towers Heliopolis Hotel Cairo
Fairmont Towers Heliopolis Ca
Heliopolis Towers Hotel
Waldorf Astoria Cairo Heliopolis Hotel
Waldorf Astoria Cairo Heliopolis Cairo
Waldorf Astoria Cairo Heliopolis Hotel Cairo

Waldorf Astoria Cairo Heliopolis Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 75 out of 89 reviews
Rating 8 - Good. 6 out of 89 reviews
Rating 6 - Okay. 4 out of 89 reviews
Rating 4 - Poor. 1 out of 89 reviews
Rating 2 - Terrible. 3 out of 89 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was remarkable. I wish I had extended my trip so I could have enjoyed more days at this beautiful hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Natalia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, spacious rooms, and incredible staff. 5 minutes away from the airport!
Stayed 5 nights in Feb 2025

2/10 Terrible

mourade

Stayed 2 nights in Feb 2025

10/10 Excellent

Amel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

10/10 Excellent

Sophia

Liked: Amenities
They should add Nigeria food in their menu
Stayed 3 nights in Feb 2025

10/10 Excellent

Masood

Stayed 2 nights in Feb 2025

6/10 Okay

Samar, Sammamish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as expected and top notch, the reason for dropping 2 stars is the check out experience, the receptionist charged us 100 pound for a regular water bottle that was stored in the mini bar fridge, it was not listed on the menu that they charge for the same water we get in the room if it is stored in the fridge, he also claimed he does not have 7 pounds to give us the change back. I asked him regarding purchasing one of the feather pillows and he could not give a straight forward answer! Overall it just felt like classic cairo streets hassle experience. The rest of the stay and engagement with everyone else was excellent 👌 check in and housekeeping was outstanding The pool also was OOO, i understood it is winter, but we should at least be notified ahead of time the the pool won't be closed
Stayed 3 nights in Feb 2025

10/10 Excellent

Masood

Stayed 1 night in Feb 2025

10/10 Excellent

Mazen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This is the best hotel you will ever stay at! The staff is truly what makes this place amazing! I really enjoyed getting away and staying at the Waldorf Astoria Heliopolis in Cairo. I want to personally than Noon who works in the Rosetta Club for taking care of me everyday while I was getting a lot of work done. She is truly amazing at her job! Can’t wait to go back and stay again and see the amazing staff again!
Stayed 3 nights in Feb 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful.

The stay and location was perfect for us. We didn’t have long in Cairo so an easy in-and-out to the airport was important and the hotel itself is stunning. Friendly and attentive from start to finish.
Stayed 1 night in Jan 2025

10/10 Excellent

Abdulrahman

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Slow check in and out.

10/10 Excellent

sherry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and the room was luxurious
Stayed 2 nights in Dec 2024

10/10 Excellent

Diane, Simpsonville

Stayed 1 night in Jan 2025

6/10 Okay

Marcus

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Easy access by the airport and the facility is very nice as it is brand new - but staff and service leave much to be desired. Hotel arranged services cost over $80 to and from the airport (10 minute drive). After arriving at the airport we waited 30 minutes to check in. In the morning we were given incorrect information about breakfast times.
Stayed 1 night in Jan 2025

10/10 Excellent

Atif

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sublime service and facilities!
Stayed 3 nights in Dec 2024

8/10 Good

Uroosa

Travelled with family
The waiters are not engaged at all …they wander about seemingly aimlessly looking busy but dysfunctional Also they don’t seem to have basic communication skills They were very slow to understand if at all and often wouldn’t say if they didn’t understand This left us often feeling we weren’t going to get what we asked for This happened at lot at breakfast Sadly ruined our experience and last day especially when our breakfast order was nearly 1 hour late Reception , hostesses , hospitality & doormen were super
Stayed 4 nights in Dec 2024

10/10 Excellent

Danielle, Ravenel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean, modern with courteous staff. It is a little distance from the city center but it was a welcomed escape from the bustling of the city after I was finished with my tours.
Stayed 3 nights in Dec 2024

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was amazing the look, cleanliness, employees, helpfulness, restaurants, and just the atmosphere and hospitality was second to none. This was one of the best hotels that I’ve stayed at and I’ve been to a lot in multiple countries. This is a must stay if you visit Cairo. Words cannot explain it you just have to see for yourself.
Stayed 7 nights in Dec 2024

10/10 Excellent

Danielle, Ravenel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. We especially enjoyed Sayed, the friendly porter. Breakfast is fabulous. We enjoyed our stay!
Stayed 2 nights in Dec 2024

10/10 Excellent

Ayman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Dec 2024

10/10 Excellent

Richard

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend 100% - Beautiful Hotel

The Waldorf Astoria is one of the best hotels we have ever stayed at... It is stunning and for travellers who want luxury, convenience and an unforgettable stay, this is the place. The hotel oozes quality. The staff are fantastic, the rooms (we were upgraded to a suite) are beautiful, spacious and clean. The facilities, including restaurant and pool are also excellent. The staff were friendly and accommodating. I would not stay anywhere else in Cairo - by far the best hotel for miles around. Recommend without reservation... see my photos - they speak for themselves!
Stayed 3 nights in Nov 2024

10/10 Excellent

Bradley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is pristine - service amenities food room and access. However be advised you are visiting a country that is very poor and once you step outside of the hotel it feels unsafe anywhere you go.
Stayed 1 night in Nov 2024

10/10 Excellent

Osama

Stayed 2 nights in Oct 2024