InterContinental Cairo Citystars by IHG

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Exterior
Creator video
Exterior
6 restaurants; breakfast, lunch and dinner served
Indoor pool, outdoor pool, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Omar Ibn El Khattab Street, PO Box 1026, Cairo, 11737
  • Place, Citystars Heliopolis
    ‪1 min walk‬
  • Place, City Center Shopping Mall
    ‪10 min walk‬
  • Place, City Centre Almaza Shopping Mall
    ‪6 min drive‬
  • Airport, Cairo (CAI-Cairo Intl.)
    ‪19 min drive‬

Room options

Club Suite, 2 Bedrooms, Accessible, Club lounge access (Dining, Club Floor)

  • 1 bedroom
  • Sleeps 5
  • 1 Single Bed
  • Free Wi-Fi

Classic Room, 1 King Bed (Ergonomic Flex Space)

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Classic Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Club Room, 1 King Bed, Accessible, Club lounge access

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Classic Room

7.4 out of 10
Good
(18 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

Classic Room, 1 King Bed, Pool Access

8.4 out of 10
Very good
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Classic Room, 2 Single Beds, Pool Access

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Suite, 1 Bedroom (Residence, Dining)

  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

Classic Room, 1 King Bed, Pool View (Ergonomic Flex Space)

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Premium Room, 1 King Bed (Ergonomic Flex Space)

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Club Room, 2 Single Beds, Accessible, Club lounge access

  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Club Room, 2 Single Beds, Accessible, Smoking (Club Lounge Access)

  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Premium Room, 2 Single Beds (Ergonomic Flex Space)

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Royal Suite, 1 Single Bed

  • 130 sq m
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

Club Suite, 2 Bedrooms, Accessible, Club lounge access (Dining, Kitchen)

  • 257 sq m
  • Sleeps 7
  • 1 Single Bed
  • Free Wi-Fi

Suite, 1 Bedroom, Smoking (Residence, Dining)

  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed
  • Free Wi-Fi

Suite, 1 Single Bed, Smoking (Diplomatic)

  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed
  • Free Wi-Fi

Suite, 2 Bedrooms (Residence, Dining)

  • 2 bedrooms
  • Sleeps 5
  • 1 Single Bed
  • Free Wi-Fi

Classic Room, 2 Single Beds (Ergonomic Flex Space)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Suite, 1 Bedroom, Pool View (Ergonomic Flex Space)

  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed
  • Free Wi-Fi

Suite, 1 Bedroom (Ergonomic Flex Space)

  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

Suite, 1 Single Bed (Diplomatic, Ergonomic Flex Space)

  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

Premium Room, 2 Single Beds

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

Suite, 2 Bedrooms, Smoking (Residence, Dining)

  • Sleeps 5
  • 1 Single Bed
  • Free Wi-Fi

Business Suite, 1 King Bed (Club)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 Bedroom

  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

Club Suite, 1 King Bed, Accessible, Club lounge access

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Club Room, 1 King Bed, Accessible, Smoking (Club Lounge Access)

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 Bedroom, Pool View

  • Sleeps 4
  • 1 Single Bed
  • Free Wi-Fi

Similar properties

About this property

InterContinental Cairo Citystars by IHG

6 restaurants, a full-service spa, and an indoor pool are available at this hotel. WiFi in public areas is free. Additionally, an outdoor pool, 3 bars/lounges, and a 24-hour health club are onsite.
InterContinental Cairo Citystars by IHG offers 824 air-conditioned accommodations with minibars and safes. Beds feature down comforters. A pillow menu is available. LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

This Cairo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

Guests under 12 years old are not allowed in the health club, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

LifeStyles has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at InterContinental Cairo Citystars by IHG. During your stay, you'll be connected to a shopping center, and just a quick walk from Citystars Heliopolis. You'll find features like free WiFi in public areas, plus 6 restaurants and 3 bars.
  • Free WiFi
  • Enjoy local cuisine at Al Khal Egyptian, one of the property's 6 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Treat yourself to body wraps, hot stone massages, or body scrubs at LifeStyles
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Steps from Citystars Heliopolis and 12 minutes by car from Egyptian Museum
InterContinental Cairo Citystars by IHG offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 6 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center, 15 meeting rooms, and limo/town car service are available. Event space at this hotel measures 52849 square feet (4910 square meters) and includes conference space. A children's pool, a 24-hour health club, and a hot tub are also featured at the family-friendly InterContinental Cairo Citystars by IHG. For a fee, parking is available.

Smoking is allowed in designated areas at this Cairo hotel.

For a fee, guests can enjoy buffet breakfast daily from 5:00 AM to 11:00 AM.
Al Khal Egyptian - This restaurant specializes in local cuisine and serves lunch and dinner.
Esplanade - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Shogun - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Esplanade Lounge - This café specializes in international cuisine. Open 24 hours. Open daily.
Fayruz Lebanese - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Secured, covered parking on site (USD 5 per night)
  • Secured, covered valet parking on site (USD 6 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 5:00 AM to 11:00 AM for a fee: USD 20 per person
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 6 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Al Khal Egyptian
  • Esplanade
  • Esplanade Lounge
  • Fayruz Lebanese
  • Shogun

Things to do

  • 24-hour health club
  • Art gallery
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Shopping centre
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Grocery/convenience store
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business centre
  • 52,849 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways (94 centimetre high)
  • Lift (79 centimetre wide door)
  • Magnifying mirror
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 16 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from June 7 2026 to June 7 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at InterContinental Cairo Citystars by IHG

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20 per person
  • Covered self parking fee: USD 5 per night (in/out privileges)
  • Covered valet parking fee: USD 6 per night (in/out privileges)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Cairo Citystars
Cairo InterContinental
Citystars Cairo
Citystars InterContinental Cairo
InterContinental Cairo
InterContinental Cairo Citystars
InterContinental Citystars
InterContinental Citystars Cairo
InterContinental Citystars Hotel
InterContinental Citystars Hotel Cairo
Intercontinental Citystars Cairo Hotel Cairo
InterContinental Cairo Citystars Hotel

InterContinental Cairo Citystars by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 343 out of 600 reviews
Rating 8 - Good. 167 out of 600 reviews
Rating 6 - Okay. 59 out of 600 reviews
Rating 4 - Poor. 17 out of 600 reviews
Rating 2 - Terrible. 14 out of 600 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mehdi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is luxurious , very clean, and the staff is excellent and very accommodating.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

yolanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect! The hotel is attached to the Citystars Mall. So convenient! Hotel is very clean and the lobby is beautiful. Staff very friendly and accommodating. Won’t hesitate to book it again.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Harold Andres Hernandez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, big rooms and clean rooms. A good variety of restaurants, the Egyptian one is highly recommended. Breakfast is also varied, however, a bit of patience is needed to get the coffee served on the table. Overall, estrene happy with our stay at this hotel.
Stayed 9 nights in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing pool and jacuzzi. Attached to City Stars Mall.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ayad

Liked: Cleanliness, staff & service, amenities
Super hotel
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities
Winderful everything service, location beautiful hotel!
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool and other amenities.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Carolyn tremain

Staff were helpul
Stayed 1 night in Jan 2026
Verified

6/10 Okay

NEDAL

Liked: Cleanliness
Room needs renovation The staff was very good
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Gargee

Liked: Cleanliness, amenities, property conditions & facilities
Spotless
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The renovated rooms are excellent.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

wan chung peter

Liked: Cleanliness, staff & service, amenities
This is our first ever trip to Cairo, it’s for my son competition. We picked this hotel due to its location which is close to the venue as well as next to a huge mall which can get all we needed during our trip. The staff is very helpful as we experience jet lagging during our trip and couldn’t rest due to the busy honking sound from the street during early evening and had requested a change in room. Even though the hotel is fully occupied, the staff and supervisors still try their very best to accommodate our needs and we really appreciate their help and service.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Hamad

Liked: Cleanliness, staff & service, property conditions & facilities
Everything good but the problem with the sound come from the street too much noisy and I talk with hotel about this one
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

RAMI

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 6 nights in Feb 2024
Verified

10/10 Excellent

Hany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great staying here!
Stayed 7 nights in Aug 2024
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent three night stay
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb friendly staff. One of the best Intercontinental Hotels I've stayed in
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

kayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

The hotel was amazing. Everyone was very friendly and welcoming. I would 100% stay here again.
Stayed 8 nights in Mar 2025
Verified

10/10 Excellent

Vincent

Liked: Cleanliness, amenities, property conditions & facilities
BREAFAST WAS A DIVINE EXPERIENCE
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with an easy Uber ride near the airport
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great and clean hotel
Stayed 5 nights in Apr 2023
Verified

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 6 nights in Mar 2025
Verified

10/10 Excellent

Parin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Must say a unique hotel, will definitely stay again Excellent staff and very accomodating
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

MAGDY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place for leisure and shopping nice and friendly staff safe and quiet place
Stayed 7 nights in Jul 2024
Verified

10/10 Excellent

Bolivar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was safe
Stayed 2 nights in Nov 2024