Carlton Plaza São José dos Campos

3.0 star property

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Photo gallery for Carlton Plaza São José dos Campos

A spacious lobby with a reception desk, seating area, and a balcony.
A bar area with a marble countertop, multiple bar stools, and a variety of bottles and glasses.
A rooftop swimming pool with tiled flooring, potted plants, and outdoor furniture.
A buffet with various food items including cakes, pastries, and fruits.
A gym with cardio equipment, weight machines, and a bench.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Rua Presidente Bernardes, 73, Jardim Paulista, São José dos Campos, SP, 12216-130
  • Place, Dr. Joao Mendes Square
    ‪11 min walk‬
  • Place, Centervale Shopping Mall
    ‪17 min walk‬
  • Place, SESC
    ‪4 min drive‬
  • Airport, Sao Jose dos Campos (SJK-Sao Jose dos Campos-Professor Urbano Ernesto Stumpf)
    ‪10 min drive‬

Room options

Superior Double Room, 1 Queen Bed

8.6 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Deluxe Double Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Senior Suite

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Deluxe Triple Room, Multiple Beds

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Bed
  • Free Wi-Fi

Deluxe Triple Room, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed
  • Free Wi-Fi

Superior Room, 1 Bedroom, Non Smoking

7.6 out of 10
Good
(19 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed
  • Free Wi-Fi

Superior Double Room Queen

  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

Deluxe Double Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Executive Double Room With 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Deluxe Single Room, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

Executive Double Room Single Use, 1 Queen Bed

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Similar properties

About this property

Carlton Plaza São José dos Campos

This hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite.
Carlton Plaza São José dos Campos offers 92 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas and include desks. Pillowtop beds feature down comforters and premium bedding. Televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This São José dos Campos hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Carlton Plaza São José dos Campos. During your stay, you're just a quick walk from Vale do Paraíba. Free breakfast, free WiFi in public areas, and a free manager's reception are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at Restaurante Ouro Preto, a family restaurant that serves Brazilian cuisine
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Steps from Vale do Paraíba and 10 minutes by foot from Saint Judas Tadeu Sanctuary
Carlton Plaza São José dos Campos offers its guests an outdoor pool, a sauna, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 4896 square feet (455 square meters) and includes conference space. A terrace, multilingual staff, and laundry facilities are also featured at the business-friendly Carlton Plaza São José dos Campos. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Art Deco São José dos Campos hotel.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM. The hotel hosts a free manager's reception daily.
Restaurante Ouro Preto - This family restaurant specializes in Brazilian cuisine and serves breakfast and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (BRL 15 per day)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Restaurante Ouro Preto

Things to do

  • 24-hour gym
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 4,896 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 9 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2001
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 21-inch TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: 50 percent of room rate
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 7 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for BRL 50.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: BRL 15.00 per day
  • Early check-in fee: 50 percent of room rate (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: BRL 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Children 7 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Comfort São José
Carlton Plaza São Jose dos Campos Hotel
Comfort São José Hotel
Comfort São José Hotel dos Campos
Carlton Plaza São Hotel
Carlton Plaza São
Carlton Plaza São José Hotel
Carlton Plaza São José
Carlton Plaza São Jose dos Campos
Carlton Plaza São José dos Campos Hotel
Carlton Plaza São José dos Campos São José dos Campos
Carlton Plaza São José dos Campos Hotel São José dos Campos

Carlton Plaza São José dos Campos Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 249 out of 644 reviews
Rating 8 - Good. 224 out of 644 reviews
Rating 6 - Okay. 122 out of 644 reviews
Rating 4 - Poor. 35 out of 644 reviews
Rating 2 - Terrible. 14 out of 644 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
A bit dated, but the bed was comfortable and room was clean!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Márcio

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel, just a little bit old, but very kind staff.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

luiz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 2 nights in Aug 2025
Verified review

6/10 Okay

Marie-Claude

Liked: Staff & service
Disliked: Amenities
Safe gated parking
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Juarez

Liked: Cleanliness, staff & service, amenities
Top
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Ricardo B

Ok
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

gustavo

Ok
Stayed 1 night in Jan 2026
Verified review

4/10 Poor

Lorenzo

Disliked: Property conditions & facilities

Below expectations

Nice lobby and a good breakfast. The hotel corridors, rooms, and overall aspect were disappointing, Old, and poorly maintained.
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Angelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No geral, atende as expectativas
Stayed 1 night in Dec 2023
Verified review

4/10 Poor

Patricio

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms outdated. Pluming problems. Old sheets. Remote control problems. Nobody speak Spanish or English. Service was good in cafeteria. Pictures lied. On the web shows a 4-start hotel, it needs a correction. Not even a 1 start hotel. Pricy considering the hotel
Stayed 5 nights in May 2024
Verified review

6/10 Okay

Jose Mauricio

Liked: Staff & service
estacionamento horrivel
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Carlos Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Café da manhã muito bom Porém as refeições à noite deixaram muito a desejar , os preços subiram cerca de 20% e a qualidade ,e quantidade das refeições foram muito abaixo do esperado ! legumes de acompanhamento nos pratos não podem ser de latas de conserva e nem peito de frango ser do tipo congelado da sadia ! A verificação de lâmpadas queimadas ou ausentes nos quartos está falha !
Stayed 5 nights in May 2026
Verified review

4/10 Poor

Fabia

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Quando cheguei ao hotel pedi se ja poderia fazer o chekin pois faltava apenas meia hora, o funcionário com má vontade falou que não poderia e tive que ficar esperando do lado de fora ate as 14hs algumas vezes cheguei em hoteis um pouco antes do chekin e prestativamente liberam o quarto um hotel com mais de 90 quartos, não acredito que nao tinha um quarto disponivel quando cheguei
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto Limpa, Café da manhã
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Eduardo Pires

Disliked: Amenities, property conditions & facilities
O hotel é muito antigo! Quarto com mofo. Sem variedade de café da manhã.
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Andre

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel necessita de reforma, quartos velhos e falta manutenção na área de lazer, na piscina só tinha 1 mesa disponível.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Jéssica

Liked: Cleanliness, staff & service, property conditions & facilities
Limpeza do banheiro, box com lodo, fácil de resolver com uma cândida, café da manhã bom
Stayed 2 nights in May 2026
Verified review

6/10 Okay

FABIO ALVES DOS

Liked: Cleanliness, staff & service, property conditions & facilities
Dentro do custo benefício
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Cosmar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Café da manhã bom, funcionários muito prestativos, atenciosos. O estacionamento é bom, seguro, fácil de estacionar. As comodidades, apesar de antigos, estão bem mantidos. O ar condicionado muito bom. Achei que para ficar melhor, deveria ter também um cesto de lixo debaixo da bancada do quarto. O pequeno frigobar está no chão, com dificuldade de acesso para pessoas idosas; poderia ficar sobre a bancada, que é bem comprida.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

elise

Liked: Cleanliness, staff & service, property conditions & facilities
O ponto alto da minha estadia foi a atenção e simpatia dos funcionários. O hotel está de parabéns pelo treinamento. O café estava ótimo. O ferro de passar no corredor é providencial.
Stayed 2 nights in Apr 2026
Verified review

2/10 Terrible

Rafael

Disliked: Cleanliness, staff & service, property conditions & facilities
Equipe péssima de atendimento.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Débora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito bom...quarto limpo, funcionários prestativos.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Lívia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O café da manhã achei muito fraco. Mas são atenciosos. Cheguei perto das 10h. Não tinha queijo, ovo, pouco de tudo, mas fizeram o ovo com sorriso no rosto, muito gostoso. Mas com poucas opções.
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Mario

O Wi-Fi nos quartos não tinha sinal, também não arrumaram meu quarto
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

María Ignacia

Cafés simples limpo , bem localizado , lugar silencioso a 800 metros rodoviária São José
Stayed 1 night in Apr 2026