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Carlton Plaza São José dos Campos

3.0 star property

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Photo gallery for Carlton Plaza São José dos Campos

Welcome to our spacious lobby, featuring a reception desk, comfortable seating areas, and a beautiful floral arrangement.
Relax in this inviting space with a comfortable bed, a bedside table, and a wall-mounted TV.
Enter the Carlton Plaza Hotel through its grand, arched doorway.
Relax by the rooftop pool surrounded by lush greenery and city views.
Indulge in a diverse spread of sweet and savory delights at our buffet.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Gym
  • Breakfast included
  • Room service

Explore the area

Map
Rua Presidente Bernardes, 73, Jardim Paulista, São José dos Campos, SP, 12216-130
  • Centervale Shopping Mall
    ‪16 min walk‬
  • SESC
    ‪3 min drive‬
  • Colinas Shopping Mall
    ‪5 min drive‬
  • Sao Jose dos Campos (SJK-Sao Jose dos Campos-Professor Urbano Ernesto Stumpf)
    ‪6 min drive‬

Room options

View all photos for Deluxe Double Room, 1 Queen Bed, Non Smoking

Relax in this inviting space with a comfortable bed, a bedside table, and a wall-mounted TV.

Deluxe Double Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Senior Suite

Relax in comfort with a large bed, tufted headboard, and cozy sofa.

Senior Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Bedroom, Non Smoking

Relax in a stylish room with a large bed, flat-screen TV, and comfortable workspace.

Superior Room, 1 Bedroom, Non Smoking

8.0 out of 10
Very good
(16 reviews)
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Deluxe Single Room, Multiple Beds, Non Smoking

Cozy retreat with a neatly made bed, desk, and flat-screen TV.

Deluxe Single Room, Multiple Beds, Non Smoking

  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Double Room, 1 Queen Bed

Relax in a stylish room with a large bed, flat-screen TV, and comfortable workspace.

Superior Double Room, 1 Queen Bed

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Indulge in a diverse selection of international cuisine at our buffet, featuring sliced meats, cheeses, and fresh fruits.

B&B Hotels São José dos Campos

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.4 out of 5, Excellent, (644)
The price is €45
for 1 room
includes taxes & fees
18 Aug - 19 Aug
B&B Hotels São José dos Campos

About this property

Carlton Plaza São José dos Campos

Art Deco hotel with free breakfast and a 24-hour fitness center
This hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite.
Carlton Plaza São José dos Campos offers 92 air-conditioned accommodations with minibars and safes. These individually decorated and furnished accommodations have separate sitting areas and include desks. Pillowtop beds feature down comforters and premium bedding. Televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This São José dos Campos hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Carlton Plaza São José dos Campos. During your stay, you're just a quick walk from Vale do Paraíba. Free breakfast, free WiFi in public areas, and a free manager's reception are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at Restaurante Ouro Preto, a family restaurant that serves Brazilian cuisine
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Steps from Vale do Paraíba and 10 minutes by foot from Saint Judas Tadeu Sanctuary
Carlton Plaza São José dos Campos offers its guests an outdoor pool, a sauna, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 4896 square feet (455 square meters) and includes conference space. A terrace, multilingual staff, and laundry facilities are also featured at the business-friendly Carlton Plaza São José dos Campos. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Art Deco São José dos Campos hotel.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM. The hotel hosts a free manager's reception daily.
Restaurante Ouro Preto - This family restaurant specializes in Brazilian cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (BRL 15 per day)
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Restaurante Ouro Preto

Things to do

  • 24-hour gym
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 4,896 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Hardwood flooring in room
  • Lift

More

  • 1 building
  • 9 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2001
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 21-inch TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: BRL 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 7 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for BRL 50.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: BRL 15.00 per day
  • Late check-out fee: BRL 30 (subject to availability)
  • Rollaway bed fee: BRL 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Children 7 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort São José
Carlton Plaza São Jose dos Campos Hotel
Comfort São José Hotel
Comfort São José Hotel dos Campos
Carlton Plaza São Hotel
Carlton Plaza São
Carlton Plaza São José Hotel
Carlton Plaza São José
Carlton Plaza São Jose dos Campos
Carlton Plaza São José dos Campos Hotel
Carlton Plaza São José dos Campos São José dos Campos
Carlton Plaza São José dos Campos Hotel São José dos Campos

Carlton Plaza São José dos Campos Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 189 out of 497 reviews
Rating 8 - Good. 181 out of 497 reviews
Rating 6 - Okay. 93 out of 497 reviews
Rating 4 - Poor. 25 out of 497 reviews
Rating 2 - Terrible. 9 out of 497 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Patricio

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms outdated. Pluming problems. Old sheets. Remote control problems. Nobody speak Spanish or English. Service was good in cafeteria. Pictures lied. On the web shows a 4-start hotel, it needs a correction. Not even a 1 start hotel. Pricy considering the hotel
Stayed 5 nights in May 2024

6/10 Okay

Luiz

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 15 nights in Jan 2024

10/10 Excellent

Marcelo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Lorenzo

Business traveller
Disliked: Property conditions & facilities

Below expectations

Nice lobby and a good breakfast. The hotel corridors, rooms, and overall aspect were disappointing, Old, and poorly maintained.
Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst Hotel I’ve Stayed

Terrible check in. Terrible rooms. Terrible service. Terrible breakfast.
Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Para um hotel três estrelas é muito bom. O café da manhã é excelente!
Stayed 4 nights in Jun 2020

10/10 Excellent

Camille, Aurora Colorado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay when traveling by bus as it is close to the bus station. The staff is extremely helpful in any way imaginable. Breakfast was excellent. Shower a little cold, but O.K. Total comfort otherwise.
Stayed 1 night in Jun 2018

8/10 Good

José R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

Simple but very comfortable.

6/10 Okay

Verified traveller

Liked: Staff & service

ok deal, but erie hotel (weekend)

arrived sunday and had the place to myself... nowhere near to *walk* to. but quite OK other than that

10/10 Excellent

Sandra Aparecida Costa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Priscilla

Liked: Cleanliness, property conditions & facilities, room comfort

Vale a pena

Quarto amplo, limpo e café da manhã com boa variedade e qualidade.
Stayed 1 night in May 2025

6/10 Okay

Dayanna

Viagem do feriadão

O hotel tem um hall bonito e limpo. Check-in fácil de realizar, checkout idem. Garagem foi onde tivemos nosso maior transtorno, poucas vagas, difíceis de estacionar e mesmo tendo dificuldade de locomoção fomos obrigados a retirar o carro da vaga porque o funcionário alegou que somente deficiente físico com placa podia estacionar ali (e quem tem dificuldade de locomoção por obesidade, como fica)? Ainda fomos informados que deixaram um carro sem placa informando da necessidade especial e outro hóspede quebrou o vidro do carro de outro alguém lá. Por medo, afinal nosso carro é caro e não iríamos deixá-lo na rua, colocamos o carro em um outro lugar que dificultou muito nossa entrada e saída. Outra questão foi não ser avisado o momento da limpeza ir lá, saímos e quando voltamos estava tudo mexido, entraram , “arrumaram” numa saída rápida que fizemos no entorno do próprio hotel. Não achamos a plaquinha de “não perturbe” e isso se estendeu pra momentos de repouso em que a camareira batia na porta e tínhamos que avisar que estávamos dormindo.
Stayed 3 nights in Apr 2025

10/10 Excellent

Maximina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

José Nilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom hotel

Muito boa, contudo o chuveiro poderia ter melhor qualidade ... demora para esquentar (desperdício de água) e pouca pressão.
Stayed 1 night in Apr 2025

2/10 Terrible

Ricardo

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Necessita de reformas

O atendimento foi muito bom. Entretanto, o quarto precisa passar por reformas. Acabamos não continuando no hotel pela insatisfação com os problemas do quarto e pela ausência de limpeza. O hotel tem uma estrutura boa, pena que está mal cuidado.
Stayed 2 nights in Apr 2025

10/10 Excellent

Antônio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dentro do esperado para a categoria
Stayed 1 night in Apr 2025

8/10 Good

Leonardo

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

José Cláudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Edoarda

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel com bom Custo x Benefício

Bom hotel, com boa localização, café da manhã
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atende dentro da sua categoria. Preço justo.
Stayed 2 nights in Mar 2025

8/10 Good

José

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa

Hotel Bom
Stayed 1 night in Mar 2025