Carlton Plaza São José dos Campos

3.0 star property

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Photo gallery for Carlton Plaza São José dos Campos

Reception
Free daily buffet breakfast
Outdoor pool
Premium bedding, down duvets, pillow-top beds, minibar
Fitness studio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Rua Presidente Bernardes, 73, Jardim Paulista, São José dos Campos, SP, 12216-130
  • Place, Saint Judas Tadeu Sanctuary
    ‪8 min walk‬
  • Place, Centervale Shopping Mall
    ‪14 min walk‬
  • Place, SESC
    ‪6 min drive‬
  • Airport, Sao Jose dos Campos (SJK-Sao Jose dos Campos-Professor Urbano Ernesto Stumpf)
    ‪9 min drive‬

Room options

Superior Double Room, 1 Queen Bed

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

Senior Suite

  • Sleeps 2
  • 1 Queen Bed

Deluxe Triple Room, Multiple Beds

  • Sleeps 3
  • 2 Large Single Beds and 1 Single Bed

Deluxe Triple Room, Multiple Beds

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

Superior Room, 1 Bedroom, Non Smoking

8.0 out of 10
Very good
(16 reviews)
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

Deluxe Single Room, Multiple Beds, Non Smoking

  • Sleeps 2
  • 2 Large Single Beds

Executive Double Room Single Use, 1 Queen Bed

  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Carlton Plaza São José dos Campos

Art Deco hotel with free breakfast and a 24-hour fitness center
This hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite.
Carlton Plaza São José dos Campos offers 92 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas and include desks. Pillowtop beds feature down comforters and premium bedding. Televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This São José dos Campos hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Carlton Plaza São José dos Campos. During your stay, you're just a quick walk from Vale do Paraíba. Free breakfast, free WiFi in public areas, and a free manager's reception are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at Restaurante Ouro Preto, a family restaurant that serves Brazilian cuisine
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Steps from Vale do Paraíba and 10 minutes by foot from Saint Judas Tadeu Sanctuary
Carlton Plaza São José dos Campos offers its guests an outdoor pool, a sauna, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 4896 square feet (455 square meters) and includes conference space. A terrace, multilingual staff, and laundry facilities are also featured at the business-friendly Carlton Plaza São José dos Campos. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Art Deco São José dos Campos hotel.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM. The hotel hosts a free manager's reception daily.
Restaurante Ouro Preto - This family restaurant specializes in Brazilian cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (BRL 15 per day)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Restaurante Ouro Preto

Things to do

  • 24-hour gym
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 4,896 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 9 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2001
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 21-inch TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: 50 percent of room rate
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 7 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for BRL 50.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: BRL 15.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Rollaway bed fee: BRL 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Children 7 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Comfort São José
Carlton Plaza São Jose dos Campos Hotel
Comfort São José Hotel
Comfort São José Hotel dos Campos
Carlton Plaza São Hotel
Carlton Plaza São
Carlton Plaza São José Hotel
Carlton Plaza São José
Carlton Plaza São Jose dos Campos
Carlton Plaza São José dos Campos Hotel
Carlton Plaza São José dos Campos São José dos Campos
Carlton Plaza São José dos Campos Hotel São José dos Campos

Carlton Plaza São José dos Campos Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 214 out of 550 reviews
Rating 8 - Good. 199 out of 550 reviews
Rating 6 - Okay. 101 out of 550 reviews
Rating 4 - Poor. 26 out of 550 reviews
Rating 2 - Terrible. 10 out of 550 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

luiz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 2 nights in Aug 2025

6/10 Okay

Marie-Claude

Travelled with family
Liked: Staff & service
Disliked: Amenities
Safe gated parking
Stayed 1 night in May 2025

4/10 Poor

Patricio

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms outdated. Pluming problems. Old sheets. Remote control problems. Nobody speak Spanish or English. Service was good in cafeteria. Pictures lied. On the web shows a 4-start hotel, it needs a correction. Not even a 1 start hotel. Pricy considering the hotel
Stayed 5 nights in May 2024

6/10 Okay

Luiz

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 15 nights in Jan 2024

10/10 Excellent

Marcelo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Lorenzo

Business traveller
Disliked: Property conditions & facilities

Below expectations

Nice lobby and a good breakfast. The hotel corridors, rooms, and overall aspect were disappointing, Old, and poorly maintained.
Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst Hotel I’ve Stayed

Terrible check in. Terrible rooms. Terrible service. Terrible breakfast.
Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Para um hotel três estrelas é muito bom. O café da manhã é excelente!
Stayed 4 nights in Jun 2020

10/10 Excellent

Camille, Aurora Colorado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay when traveling by bus as it is close to the bus station. The staff is extremely helpful in any way imaginable. Breakfast was excellent. Shower a little cold, but O.K. Total comfort otherwise.
Stayed 1 night in Jun 2018

8/10 Good

José R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

Simple but very comfortable.

6/10 Okay

Verified traveller

Liked: Staff & service

ok deal, but erie hotel (weekend)

arrived sunday and had the place to myself... nowhere near to *walk* to. but quite OK other than that

10/10 Excellent

Luiz Carlos

Stayed 1 night in Sep 2025

8/10 Good

Aulicio Pedro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

8/10 Good

Osvaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No geral foi boa a hospedagem. No café da manhã pedi. pra fazerem ovos fritos e a atendente disse que para isso teríamos que pagar a parte por cada ovo, atitude muito mesquinha, considerando o valor da diária.
Stayed 1 night in Sep 2025

10/10 Excellent

FLAVIO

Stayed 1 night in Sep 2025

6/10 Okay

Carla

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Café da manhã simples, mas bom! Cama não é boa, bem usada e afunda, travesseiros também. Chuveiro não funciona legal.Prédio com instalações bem antiga.
Stayed 2 nights in Sep 2025

6/10 Okay

Rafael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Pelo preço, quebra um galho.

Quarto OK Equipe de funcionários: Esforçados Problemas: No 7o andar não funcionava bem o Wifi. A recepção me ajudou conseguindo um quarto no 2o andar e aí tudo deu certo. Mas levou tempo para conseguir. Tentaram me convencer a trabalhar na recepção mas não paguei uma diária para trabalhar fora do quarto... aí eu ficava em um café. 1 elevador não funcionava e o que funcionava... foi o pior que já vi. Inclusive, deu problema também. Tive que subir 7 lances de escada a pé mais de uma vez.
Stayed 1 night in Sep 2025

10/10 Excellent

Christiane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Paula

Stayed 1 night in Aug 2025

10/10 Excellent

Valdinei

Stayed 1 night in Aug 2025

2/10 Terrible

Jefferson

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Péssimo

Atende da noite PÉSSIMO um branco cabelo curto com poucos cachos! Limpeza péssima estava tudo cheio de poeira, cama PÉSSIMA deita vai lá em baixo de tão mole , banheiro péssimo não consegui tomar banho chuveiro ia água pra todo lado menos em mim, chamei alguém pra ver ele disse que não podia mudar o chuveiro, tinha que ir tomar banho na casa de amigos, água quente não existia no meu banheiro, toalhas sujas cortinas sujas,academia não existe era melhor eles tirarem do site fui treinar tudo quebrado e PODRE DE SUJO! Hotel péssimo não sei como tem bons comentários. Não indico a meus amigos alemães
Stayed 5 nights in Aug 2025

6/10 Okay

Patricia

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Café simples, por bom ! Chuveiro e cama boa. Instalações do quarto ruim, antiga , sem manutenção, piso de madeira proximo a entrada e em frente ao banheiro levantado , possivelmente devido ao vazamento de água no banhero que alagava o mesmo. Escolhi esse hotel com base no Carlton de Taubate que era maravilhido, porém esse de Sao Jose é muito diferente, não gostei do quarto.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with family

Razoável

Ótima localização. Bastante barulho no corredor, o banheiro precisa de uma reforma e o lençol da cama é pequeno, sem elástico e sai do lugar.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, room comfort

BOA OPÇÃO!

O hotel é uma excelente opção para quem vai pernoitar. Boa cama, bom chuveiro, bom café da manhã, tem dois estacionamentos. Toda a equipe é muito atenciosa. O hotel precisa apenas de melhor manutenção, mas não prejudica a estadia.De carro, esta a 5 minutos de um excelente shoppping.
Stayed 1 night in Aug 2025