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Castelo Piazzale by Concavus

3.0 star property

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Photo gallery for Castelo Piazzale by Concavus

Comfort Room, Balcony
Front of property
Front of property
Front of property
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Av. Mariane Baungart 2485, Campos do Jordão, SP, 12460-000
  • Place, Ducha de Prata
    ‪1 min walk‬
  • Place, Altus Turismo Ecologico
    ‪11 min walk‬
  • Place, Campos do Jordão Convention Center
    ‪4 min drive‬

Room options

View all photos for Premium Room, Balcony

Premium Room, Balcony

Premium Room, Balcony

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Design Room, Non Smoking

Design Room, Non Smoking

Design Room, Non Smoking

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, Balcony

Bed sheets

Comfort Room, Balcony

  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Deluxe Room, Balcony

Deluxe Room, Balcony

Deluxe Room, Balcony

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Economy Room

Economy Room

Economy Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, Multiple Beds

Bed sheets

Deluxe Room, Multiple Beds

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Large Single Bed and 1 Double Bed

View all photos for Deluxe Double Room

Bed sheets

Deluxe Double Room

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Castelo Piazzale by Concavus

A 24-hour front desk, a garden, and free breakfast are available at this smoke-free pousada. Free WiFi in public areas and free self parking are also provided.
Castelo Piazzale by Concavus offers 22 accommodations with complimentary toiletries. 32-inch flat-screen televisions come with digital channels. Bathrooms include showers. Housekeeping is provided daily.
During your stay at Castelo Piazzale by Concavus, you're just a quick walk from Ducha de Prata. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • Steps from Ducha de Prata and 9 minutes by foot from Altus Turismo Ecologico
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is served daily. Public spaces have free WiFi. Free self parking is available.

This 3-star Campos do Jordão pousada is smoke free.

Guests are served free continental breakfast daily from 7:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 2014
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

More

  • Heating

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: BRL 149 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 18 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 10 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: BRL 149 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pousada Piazzale Campos do Jordão
Castelo Piazzale - Campos do Jordão Pousada (Brazil)
Castelo Piazzale - Campos do Jordão Campos do Jordão

Castelo Piazzale by Concavus Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 23 out of 48 reviews
Rating 8 - Good. 14 out of 48 reviews
Rating 6 - Okay. 7 out of 48 reviews
Rating 4 - Poor. 3 out of 48 reviews
Rating 2 - Terrible. 1 out of 48 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Amanda

Liked: Cleanliness, staff & service
O hotel é limpo e organizado, mas precisa melhorar no conforto do quarto. As cortinas são curtas, então o quarto fica claro de manhã. As faxineiras fizeram muito barulho pela manhã limpando os quartos. O café da manhã precisa melhorar de qualidade também. Os funcionários são todos muito educados e prestativos!
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Gerlany

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Por mais que tenha ido em época fria, o quarto é muito quente e abafado, e não tem central. Quarto muito fechado onde passamos calor durante a estadia .
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

JESSICA CAMILA

Liked: Cleanliness, staff & service, room comfort
Muito bom, na recepção fomos muito bem atendidos, café da manhã bom, amamos muito
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendo a Pousada!

A estadia foi ótima! Fomos bem recebidos; quarto limpo/cheiroso; banheiro limpo e tamanho perfeito; estacionamento na pousada (muito bom); o café da manhã não é de hotel, mas nos atendeu perfeitamente! A pousada tem serviço de transporte (pago a parte) para levar e buscar do Centro (ótimo)! E os funcionários são muito receptivos e educados!
Stayed 1 night in May 2025
Verified

6/10 Okay

Neuma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Esperava mais, café da manhã fraco!

Pousada bem localizada, quarto espaçoso, cobertas cheirosas, mas o café achei muito simples, pois esperava mais, algo feito na hora que fosse regional.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Realmente muito boa, apesar de terem mudado minha acomodação a 3 hrs antes do meu check-in, mesmo assim eu recomendo a propriedade.
Stayed 1 night in Apr 2025
Verified

2/10 Terrible

Edson

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Não encontraram minha reserva.

Cheguei para fazer o check-in por volta das 14hhs e não encontraram a minha reserva, depois de ligar para o hotéis.com localizaram, mas, a pousada estava lotada. Após eu perder quase que o dia inteiro, me alocaram em outra pousada, infininitamente inferior, que só aceitei para não ficar na rua. Extremamente decepcionado.
Stayed 2 nights in Aug 2024
Verified

8/10 Good

FABIANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom

Boa estadia, um bom atendimento
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Alexandre

Liked: Cleanliness, staff & service

Excelente atendimento, café da manhã péssimo.

Atendimento excelente, funcionários educados e prestativos. Quarto limpo, com boa ducha, aquecimento. O café da manhã é péssimo, pouca variedade e qualidade. Frutas, bolos cortados igual carpaccio, vinha até pedaços da casca. Precisa melhorar muito neste item.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom atendimento. Localização boa. Limpeza excelente.
Stayed 1 night in Jan 2023
Verified

8/10 Good

Eduardo

Liked: Cleanliness, property conditions & facilities, room comfort
Chekin demorado. Paguei pelo hoteis.com e queria cobrar pagamento no momento do chekin. Não tinham identificado o pagamento. Pouco simpatia da recepcionista. Bom café da manhã e quarto confortável.
Stayed 4 nights in May 2022
Verified

8/10 Good

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agradável

Pousada agradável, bem localizada. Tamanho do quarto confortável e limpo. Só senti falta de ter elevador caso esteja com pessoas idosas ou com dificuldades de subir escadas. O café da manhã poderia ser melhor.
Stayed 2 nights in May 2022
Verified

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amamos o atendimento, a limpeza, o silêncio e conforto❤️
Stayed 2 nights in Mar 2022
Verified

8/10 Good

Claudio

Liked: Staff & service, property conditions & facilities, room comfort

Voltaremos

Funcionários muito atenciosos e educados, bom café da manhã e boa localização.
Stayed 2 nights in Feb 2022
Verified

8/10 Good

Moisés

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima, confortável e agradável.
Stayed 1 night in Jan 2022
Verified

10/10 Excellent

Rafael S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendo

Estadia muito agradável
Stayed 1 night in Dec 2021
Verified

4/10 Poor

Marcelo

Liked: Cleanliness

Muito caro para o que oferece!!

Não gostei da pousada, frigobar não estava funcionando, a privada estava solta… muito caro para o que oferece!! Só o café da manhã que é bom!! Custo benefício zero!!
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

Giselle A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gostamos muito de nossa estadia. Quarto com bom tamanho, limpeza excelente. Café da manhã com várias opções. Cortesia de todos os funcionários. Além disso, há um pequeno centro de compras bem em frente a pousada. Recomendamos.
Stayed 1 night in Aug 2021
Verified

8/10 Good

Paulo Ivo

Liked: Cleanliness, staff & service, room comfort
Estadia boa, boa localização da pousada, porém precisam se preocupar mais com a manutenção predial,alguns ítens deixaram a desejar. Estavam respeitando os protocolos de prevenção da Covid.
Stayed 1 night in Jul 2021
Verified

8/10 Good

Eduardo César

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Augusto Cesar dos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Flavio

Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Gabriela

Stayed 1 night in May 2023
Verified

10/10 Excellent

Carla

Stayed 2 nights in Feb 2023