"Good location. Hotel ferry very useful. Not happy with some of the services - no free complementary water after first day, questioned multiple time ... " More

By a verified traveller on Tue 03 Oct 2017

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Hotel Description

Our customers tell us they enjoy Hilton Molino Stucky Venice's central location. During your stay, you'll be connected to the convention centre and within walking distance of Academy Gallery. Features include free WiFi in public areas, plus 3 restaurants and 3 bars. Built in 2005, this 5-star hotel has 379 rooms over 7 floors. Each room includes amenities such as free wired Internet and an LED TV.

  • Air-conditioned rooms with 24-hour room service, LED TVs and fridges
  • Free WiFi in some public areas
  • Enjoy Italian cuisine at Aromi Restaurant, one of the property's 3 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Indulge with body treatments or massages at eforea Spa
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a 24-hour health club and a sauna
  • Guests speak favourably about the room service and the pool
  • Within a 15-minute walk of Academy Gallery and Peggy Guggenheim Museum
  • Local-area shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
€244* Per night/room 29 Sep - 30 Sep

Deluxe Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Presidential Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Hilton Molino Stucky Venice ratings based on 25 verified reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Molino Stucky Venice

Everyone (9) Couples (11) Family (2) Friends (2)
3 out of 5
Ordering coffee or omelettes at breakfast took ages. parts of the room had dust.

Posted by on 21 Apr 2019

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4 out of 5

Nice

Good location. Hotel ferry very useful. Not happy with some of the services - no free complementary water after first day, questioned multiple times before being lent an umbrella. If I am pay 300+ per night, you would expect a five star hotel to be able to provide some of the above services.

Posted by on 3 Oct 2017

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5 out of 5

Fab stay

Fab stay great executive lounge, only critic would be more variation of food in lounge. But overall fantastic stay definitely go back. Thank you

Posted by , from london on 5 Sep 2017

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5 out of 5

Superb hotel

Superb hotel with very accommodating and friendly staff. Would certainly recommend.

Posted by on 20 Mar 2017

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5 out of 5
Lovely hotel. Larger rooms than normal for Venice. Lovely to be slightly out of the hustle and bustle but easily able to get into the centre on the shuttle bus.

Posted by , from Verbier on 28 Feb 2017

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5 out of 5

Different architecture

Pros: charming
Cons: how about indoor pool, opening spa facilities complimentarily.
Location: Far from the madding crowd.
Clients note that the hotel has no complimentary spa facilities. The rooms are randomly numbered and wiith corridors which are like a maze, guests will get lost very easily. Pool is not open for 5-6 months a year.

Posted by on 27 Feb 2017

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2 out of 5

Average

We had a number of issues... 1) we booked for swim pool due to arthritis. Many had booked as they had kids, to also use pool. The hotel however had rented it out all day for a private party. They closed it another day after a rain shower and even though it was not raining any more failed to re-open it as it would have meant mopping the edge of the pool. Pool when it does open has consistency of warm syrup (you cant for example see the bottom so hate to think whats in it). 2) Breakfast at 15euros was average at best and better croissants for 1 euro 100m away on the water front on way to vaporetta 3) courtesy boat to San Marco full and could not get on so best to ignore 4) Room not cleaned one day at all 5) Room was huge and bed lovely and big but only one bedside lamp - presumably only one of you allowed to read This is probably a good hotel if you get it on a deal (we paid full price) but if not, then one to ignore in our opinion as many are better placed location wise and simply better. We stayed in another round corner from San Marco at same sort of price and there was simply no comparison. The general manager is super however, but his hands seemed tied by his superiors and pbt on things like pool opening. He seems to be able to sort things out that no-one else can. So OK hotel but not worth the (full ) price. Wifi was down as well and even though full price was high, then additonal fee for room wifi (which then did not work). Restaurants above ave price and had a great salad on roof top average meal in the poshest restaurant. Would skip everything other than roof top which has a great view in the evening.

Posted by on 12 Jul 2015

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3 out of 5

Three stars hotel not 5 star

I booked junior suit for 7 nights, but they gave me family room as upgrade , because they haven't got junior suit , I didn't like it, I asked for city view, they asked for 200 euro extra per night, I agreed to pay extra 200 euro but they change their mind and the manager said we can't do upgrade because they will sell it for about 500 euro per night because of the new year firework, The room ; slow drainage in the shower, they don't chane the bedding sheets every day then I asked the manager then he said they change the sheets every 4 days, The shuttle service ; there is always long waiting for the boat to cross, and at evening the average waitng time for the boat to cross is 45-60 minutes in freezing weather , No swimming pool although it was winter but there was no access to top floor swimming area to see the view, Most of the staff are not helpful and not welcoming ,

Posted by on 5 Jan 2015

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4 out of 5

Ideal hotel, especially in Venice, but away from the crowds

Wonderful hotel, well worthy of the Hilton brand, with good facilities. My only reservation was regarding the attitude of the manager, Erika, (via email), following a problem we had. Her attitude left much to be desired, but fortunately, the slack was picked up by the Hilton Head office here in the UK, and all was settled. You cannot go wrong with this hotel, if you like cleanliness and good service. It is also located on a separate island, away from the hustle bustle of Venice island. A free shuttle from the hotel to Venice island and back of course, is available, no booking required. Highly recommended.

Posted by on 21 Nov 2014

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5 out of 5

Excellent

Location perfect, nice and relaxing and away from the mad busy centre, regular transfers across to Venice were easy and quick.... You must have a view of Venice from your room it was amazing to see, the room was perfect, large kind bed and was very comfy Overall just an amazing hotel in a perfect city

Posted by on 4 Mar 2014

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About the Hilton Molino Stucky Venice

Location Isola Della Giudecca 810, Venice, VE 30133

Property Features

Hilton Molino Stucky Venice offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 3 restaurants and 4 coffee shops/cafés on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges, A poolside bar, and A bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. A hot tub, a sauna, and a rooftop terrace are also featured at the luxury Hilton Molino Stucky Venice. An area shuttle within 10 meters is available for a fee. This 5-star Venice hotel is smoke free.

  • 379 guestrooms or units
  • 7 levels
  • 3 dining venues
  • 3 bars or lounges
  • 4 coffee shops
  • Built in 2005
  • Bar by the pool
  • Bar or lounge
  • Terrace on the roof
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Fridge

Internet

Available in all rooms: WiFi (surcharge) , Free wired Internet

Available in some public areas: Free WiFi

Transport

  • Airport: Venice (VCE-Marco Polo) (16.4 km / 10.2 mi)
  • Train station: Venice Santa Lucia Station (3.9 km / 2.4 mi)
  • Property shuttles: Area shuttle within 10 meters available for a surcharge
  • Parking:

Room Amenities

Hilton Molino Stucky Venice offers 379 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Beds feature premium bedding. LED televisions are featured in guestrooms. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include safes and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Fridge
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7 AM to 10:30 AM and at the weekend from 7 AM to 11 AM.

Aromi Restaurant – This restaurant specialises in Italian cuisine and only serves dinner.Reservations are required.

Bacaromi Restaurant – This restaurant specialises in local cuisine and only serves dinner. Reservations are required. Open daily.

Rialto Lounge & Bar – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Skyline – This cocktail bar only serves lunch. Happy hour is offered. Open daily.

Il Molino – This restaurant only serves breakfast. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

  • Golfing nearby

Spa Services

Eforea Spa has 5 treatment rooms. Services include massages and body treatments. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Number of treatment rooms 5
  • Minimum age to access spa is 16
  • Body treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 4 AM
  • Minimum check-in age is 18

Special check-in instructions:

Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 180 per night.
  • Cribs (infant beds) are not available.

Pets

  • Pets: EUR 75 per accommodation, per day
  • Maximum 1 per room (weight limit: 33 lb)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property does not allow electronic cigarettes.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available.

  • Service animals exempt from fees/restrictions
  • Debit cards not accepted
  • No cots (infant beds) available

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from 1–31 January.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 5.00 per person, per night for adults; EUR 2.50 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.50 per person, per night for adults; EUR 1.20 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 30 per person (approximately)
  • Fee for in-room wireless Internet: EUR 12.95 per 24-hour period (rates may vary)
  • Pet fee: EUR 75 per accommodation, per day
  • Rollaway bed fee: EUR 180 per night
  • Facilities fee: EUR 20.00 per person and includes use of:

  • – Sauna
    – Spa tub
    – Spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Molino Stucky
  • Hilton Molino Stucky Hotel
  • Hilton Molino Stucky Hotel Venice
  • Hilton Molino Stucky Venice
  • Hilton Venice Molino Stucky
  • Molino Stucky
  • Molino Venice
  • Stucky Molino Venice
  • Venice Molino Stucky
  • Venice Stucky
  • Hilton International Venice
  • Hilton Molino Stucky Venice Hotel Venice
  • Hilton Molino Stucky Venice Hotel
  • Hilton International Venice
  • Hilton Venice
  • Venice Hilton
  • Hilton Molino Stucky Venice Hotel
  • Hilton Molino Stucky Venice Venice
  • Hilton Molino Stucky Venice Hotel Venice

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 2999.99, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.