See all properties

Melia Casa Maya Cancun All Inclusive

4.0 star property

Choose dates to view prices

Photo gallery for Melia Casa Maya Cancun All Inclusive

Terrace/patio
4 restaurants, lunch served, local cuisine
2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas
Water park
4 restaurants, lunch served, local cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • All-inclusive
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
Blvd. Kukukcan KM 5.5, Cancun, QROO, 77500
  • Place, Langosta Beach
    ‪1 min walk‬
  • Place, Cancun Convention Center
    ‪17 min drive‬
  • Place, La Isla Shopping Mall
    ‪33 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪95 min drive‬

Room options

View all photos for Melia Room, Room, Ocean View

Melia Room, Room, Ocean View

Melia Room, Room, Ocean View

8.8 out of 10
Excellent
(16 reviews)
  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for The Level Room Swim Up

The Level Room Swim Up | View from room

The Level Room Swim Up

  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Melia Suite Ocean View

Melia Suite Ocean View

Melia Suite Ocean View

9.6 out of 10
Exceptional
(14 reviews)
  • 81 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for The Level Suite Swim Up

The Level Suite Swim Up | View from room

The Level Suite Swim Up

  • 81 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 1 King Bed

View all photos for The Level, Suite, Ocean View

The Level, Suite, Ocean View

The Level, Suite, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 81 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for The Level Grand Suite

View from room

The Level Grand Suite

  • 104 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Twin Beds

View all photos for The Level, Room, Ocean View

The Level, Room, Ocean View

The Level, Room, Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Room Standard with Ocean View

1 bedroom, down duvets, minibar, soundproofing

Room Standard with Ocean View

  • 41 sq m
  • Sleeps 4

View all photos for Room Superior with Ocean View

1 bedroom, down duvets, minibar, soundproofing

Room Superior with Ocean View

  • 41 sq m
  • Sleeps 4

Room Standard with Ocean View

  • 41 sq m
  • Sleeps 1

Suite Junior with Ocean View

  • 81 sq m
  • Sleeps 1

Suite Superior with Ocean View

  • 81 sq m
  • Sleeps 1

Suite Superior with Ocean View

  • 81 sq m
  • Sleeps 1

Family Suite -8 guests- Superior with Ocean View

  • 104 sq m
  • Sleeps 1

Room Superior with Ocean View

  • 41 sq m
  • Sleeps 1

Similar properties

View from room
Sunscape Cancun All-Inclusive Resort & Spa by Hyatt
  • Pool
  • All-inclusive
  • Spa
  • Kids pool
4.4 out of 5, Excellent, 5,678 reviews
The price is €222
includes taxes & fees
1 Nov - 2 Nov
Sunscape Cancun All-Inclusive Resort & Spa by Hyatt

About this property

Melia Casa Maya Cancun All Inclusive

Beachfront property with 4 restaurants and 2 outdoor pools
Spend the day relaxing on the beach or at a complimentary water park before returning for a meal at one of Melia Casa Maya Cancun All Inclusive's 4 restaurants.
Melia Casa Maya Cancun All Inclusive offers 260 accommodations with minibars and coffee/tea makers. Beds feature down comforters. 55-inch flat-screen televisions come with cable channels.

Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This Cancun property provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Melia Casa Maya Cancun All Inclusive's great beach location. During your stay, you're just a quick walk from Langosta Beach. You'll find features like free WiFi in public areas and free self parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self parking
  • Enjoy local cuisine at Merkado, one of the property's 4 restaurants and 3 bars/lounges
  • Splash around at the free water park with a waterslide or swim in the 2 outdoor pools
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes volleyball and a playground
  • Guests have great things to say about the location and the helpful staff
  • Steps from Langosta Beach and 6 minutes by car from Cancun Convention Center
  • Local-area shuttle service available for a fee
Melia Casa Maya Cancun All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Bring your whole family to Melia Casa Maya Cancun All Inclusive for summer fun including 2 outdoor swimming pools, a complimentary water park, and a children's pool.

There are 4 restaurants on site. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a garden and a terrace. Free self parking is available.

This 4-star Cancun property is smoke free.

Merkado - This restaurant specializes in local cuisine.
Lobby Bar Boreal - Onsite lobby lounge. Open daily.
Cape Nao - This restaurant overlooks the ocean and specializes in international cuisine. Open daily.
Casa Nostra - This restaurant specializes in Italian cuisine. Open daily.
The Grill - This restaurant serves lunch only. Open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport shuttle available
  • Area shuttle (surcharge)
  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • 3 bars/lounges
  • 4 restaurants

Restaurants on site

  • Cape Nao
  • Casa Nostra
  • Lobby Bar Boreal
  • Merkado
  • The Grill

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Children's pool
  • Free water park
  • Playground
  • Shopping
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Babysitting
  • Children's games
  • Children's pool
  • Free water park access
  • Laundry facilities
  • Playground
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (180 centimetre wide door)
  • Pool access ramp on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 8 floors
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Melia Casa Maya Cancun All Inclusive

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Casa Maya
Casa Maya Cancun
Casa Maya Hotel
Hotel Casa Maya
Hotel Casa Maya Cancun
Maya Casa
Cancun Casa Maya
Casa Maya Cancun Hotel Cancun
Casa Maya Hotel Cancun
Imperial Fiesta Club Hotel Casa Maya

Melia Casa Maya Cancun All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 136 out of 290 reviews
Rating 8 - Good. 82 out of 290 reviews
Rating 6 - Okay. 37 out of 290 reviews
Rating 4 - Poor. 16 out of 290 reviews
Rating 2 - Terrible. 19 out of 290 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ruben Robbhinds Rodriguez, MIAMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortably
Stayed 3 nights in Jul 2025

8/10 Good

YESSENIA

Liked: Staff & service, property conditions & facilities
I am a very picky about cleaning, the room was clean but the bathroom need it more attention the sink, under the snick and the shower. We had a room change because the first one only had a partial ocean view and we had requested an ocean front, they were great at changing the room for us, but the first room had bu
Stayed 5 nights in Jul 2025

10/10 Excellent

Hoang Van

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Beatriz

Stayed 3 nights in Jul 2025

10/10 Excellent

Lesly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy excelente servicio y sobre todo el hotel es muy bonito y muy limpio. El personal es muy amable y siempre están al pendiente de los hospedes.
Stayed 5 nights in Jul 2025

8/10 Good

Bailey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

8/10 Good

Kujtim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jul 2025

6/10 Okay

Magdalena

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property is nice, it’s newly remodeled and our one bedroom suite was awesome with great views. The water park was also great. But, it’s a smaller resort than we are used to. They only had two restaurants in addition to the buffet. And a BIG negative was the fact that the beach was public. There were so many people not from the hotel using the beach and there are no restrooms provided for them - we saw poop floating in the water. It was very disappointing. Also, zero shade on the beach. Almost no palm trees or umbrellas to provide some shade. There were 4 umbrellas for 200 or so chairs. We will not return.
Sea view
Pool
View from our balcony
Night view
Stayed 7 nights in Jul 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

Kelem Ugalde

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The attention from perssonal was very nice. The only objection about the hotel is the buffet, I guess is very poor in lunch and dinner, better at breakfast
Stayed 4 nights in Jul 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager Armando was super. He was very easy to talk to and he would help with any problem or concern we had. He's the ultimate Manager. Very friendly and always looking to make sure that the Guest was satisfied. If I had a business, I would want someone like him to be the manager. In addition to Armando, there are a few others I'd like to commend. Gemma, waitress, is a hard worker and tries to make sure you're comfortable with your dining. Moses, Bellhop, was very helpful and a very friendly person. He was always willing to help to make sure our stay was enjoyable. As well as JaFet. Very pleasant gentleman and was always there to help with any question or with our luggage. Overall, we enjoyed out stay at Melia Casa Maya Cancun, and would definitely consider a return stay there. Thanks to you all: Armando, Gemma, Moses and JaFet. You made our stay most enjoyable.
Stayed 6 nights in Jul 2025

10/10 Excellent

Julio Cesar Sanchez, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel renovado. Staff muy atento. Excelente parque de agua.
Stayed 4 nights in Jul 2025

8/10 Good

Leoadan

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Jasenka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family had an amazing time! Elvis, the waiter, was exceptionally helpful and personable.
Stayed 6 nights in Jul 2025

2/10 Terrible

Claudia

Travelled with family and small children
Liked: Cleanliness, amenities
Thus resort was so small. The buffet was so small with super small options not alot of fresh fruits. The staff does not know what is going on. My room was booked as the level, was supposed to be bigger and better. It was so small. They need nore staff. They only have one bar outaide with 1 bartender. The wait for check out was so long we had to wait in the super hot lobby for xhexk out. It definitely needs improvement.
Stayed 6 nights in Jul 2025

2/10 Terrible

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Edward

Stayed 4 nights in Jul 2025

10/10 Excellent

Melvin, Lakewood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is wonderful. It is not perfect, but it is great. Let me states some pros and cons. I'll start with the cons. The food was a hit or miss for me. Some of the food was very bland like the chicken tacos and most of the food at the Italian restaurant. That restaurant is only open for dinner and a reservation was needed. The service there was bad, too. We waited too long for below average food. It was also really disappointing that the Italian place is the only place that pizza is guaranteed to be available. One of my kids REALLY loves pizza. They did have tacos every night at The Grill. I can only recommend the asada tacos. They were great! The chicken tacos were really bad. No flavor whatsoever. The buffet is also hit or miss, but the are more hits there. Now onto the pros. The restaurant by the beach is awesome. I think we tried everything there and loved it all. At night a reservation is needed, but it is very worth it! I think you do need to be in a room at The Level to get into that restaurant. We had two rooms at this hotel and both had great views. The AC in the rooms was top notch. It felt great to go to the rooms for relief from the heat. The waterpark was a nice added bonus to the hotel, but it was not for us. We preferred the BEACH. The beach really made this hotel the BEST. In the past we have stayed at hotels in Cancun where the beaches are not good. The beach was SO GREAT that we never set foot in any pool. I highly recommend this hotel.
Stayed 4 nights in Jul 2025

2/10 Terrible

Janet

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you book the LEVEL DO NOT UPGRADE DO NOT UPGRADE DO NOOOT UPGRADE!!! They try to make it look like you are getting a steal but in reality the level comes with perks already except transportation and a bigger room but the room is already spacious without the upgrade. The communication is so BAD nobody seems to have answers to ANYTHING, they all just throw you like a little ball to another person and none of them seem to know anything! Made my whole stay so stressful. On top of it we all came back with food poisoning, the food is not good! The restaurants take forever and so does the bar due to them only having one outside bar. The beach is public so be careful. Over all I would not recommend!
Stayed 6 nights in Jul 2025

6/10 Okay

Jasmin

Liked: Cleanliness, staff & service
Stayed 6 nights in Jul 2025

2/10 Terrible

Tina, West Orange

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
No good! This place was way over capacity when we stayed there. The service could be better - everything is a “no” until you make a fuss about it. No A/C in the main area lobby and buffet, not a lot of food options and they make you upgrade ti the level even ti get a decent coffee. We’ll never stay here again!
Stayed 6 nights in Jul 2025

8/10 Good

Vasko

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 6 nights in Jul 2025

10/10 Excellent

AYMARA

Stayed 4 nights in Jul 2025

Hotels

Chalets Andorra la Vella
Farmstay County Laois
Hotels in Bandon
Lodges County Kerry
Apartments Newbridge
Hostels Ibiza Town
Redcastle Hotel, Golf & Spa
Hotels near ISKCON Warangal Temple
Amàre Beach Hotel Marbella - Adults Recommended
Finest Playa Mujeres by The Excellence Collection - All Inclusive
Excellence Playa Mujeres - Adults Only All Inclusive
Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive
Hotels in Belfast City Centre
Apartments Montechoro
Ashley Hotel
Hotels in Funza
Aparthotels Northern Ireland
Ukino Terrace Algarve - Concept Hotel
Houseboats Nea Sinopi
Hotel Riu Tequila - All Inclusive

Flights

Flights from Dublin to Adana
Flights from London to New York
brussels national airport
Flights from Cork to Southampton
barcelona intl airport

Cars

Car hire in Torremolinos

Holiday Rentals

La Rochelle Holiday Rentals
St. Petersburg - Clearwater Holiday Rentals