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Ocean Spa Hotel – All Inclusive

3.0 star property

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Photo gallery for Ocean Spa Hotel – All Inclusive

On the beach, sun-loungers, beach umbrellas, beach towels
Family Suite, 2 Bedrooms | Coffee and/or coffee maker
Exterior
Aerial view
Family Suite, 2 Bedrooms | Living area

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Blvd Kukulcan Km 3.5, Cancun, QROO, 77500
  • Place, Playa Tortugas
    ‪5 min walk‬
  • Place, Las Perlas Beach
    ‪16 min walk‬
  • Place, Langosta Beach
    ‪2 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪42 min drive‬

Room options

View all photos for Deluxe Room, Ocean View

Deluxe Room, Ocean View

Deluxe Room, Ocean View

  • Ocean view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Suite

Minibar, in-room safe, laptop workspace, blackout curtains

Family Suite

  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | Dining room

Family Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 9
  • 2 Queen Beds, 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room Standard

Minibar, in-room safe, laptop workspace, blackout curtains

Room Standard

  • 20 sq m
  • Sleeps 4
  • Free Wi-Fi

View all photos for Standard Room

Standard Room

Standard Room

  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

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About this property

Ocean Spa Hotel – All Inclusive

Catch some rays at the beach or spend the day relaxing at Ocean Spa Hotel – All Inclusive's full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants.
Ocean Spa Hotel – All Inclusive offers 151 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Accommodations are furnished with king sofa beds. 43-inch flat-screen televisions come with premium satellite channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Ocean Spa Hotel – All Inclusive. During your stay, you're just a quick walk from Playa Tortugas. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy Asian cuisine while dining at Fussion
  • Take a swim in the outdoor pool
  • Treat yourself to facials, massages, or manicures and pedicures at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a steam room, a sauna, and rowing/canoeing
  • Just a 3-minute walk from Playa Tortugas and a 2-minute drive from Langosta Beach
  • Local-area shuttle service available for a fee
Some rates at Ocean Spa Hotel – All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Ocean Spa Hotel – All Inclusive like an outdoor pool and a children's pool.

Free breakfast is served daily. There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This beach hotel also offers a steam room, a garden, and a terrace. Free self parking is available.

This 3-star Cancun hotel is smoke free.

Guests are served free buffet breakfast daily from 7:30 AM to 9:00 AM.
Fussion - This restaurant specializes in Asian cuisine and serves dinner only.
Diego - Onsite bar. Open daily.
Frida - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Siena - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Caracol - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

All-inclusive details

All-inclusive room rates at Ocean Spa Hotel – All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
Limited gourmet or à la carte dining

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Tennis
Volleyball

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 9:00 AM
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Caracol
  • Diego
  • Frida
  • Fussion
  • Siena

Things to do

  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Rowing/canoeing
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • King sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Griddle
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 1000 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Ocean Spa
Ocean Hotel Spa
Ocean Spa
Ocean Spa Cancun
Ocean Spa Hotel
Ocean Spa Hotel All Inclusive
Ocean Spa Hotel All Inclusive Cancun
Spa Hotel All Inclusive
Ocean Spa All Inclusive
Ocean Spa Hotel
Ocean Spa Cancun
Ocean Spa
Hotel Ocean Spa Hotel Cancun Cancun
Cancun Ocean Spa Hotel Cancun Hotel
Hotel Ocean Spa Hotel Cancun
Ocean Spa Hotel Cancun Cancun
Ocean Spa Hotel All Inclusive
Ocean Spa Hotel Cancun All Inclusive

Ocean Spa Hotel – All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 85 out of 372 reviews
Rating 8 - Good. 101 out of 372 reviews
Rating 6 - Okay. 96 out of 372 reviews
Rating 4 - Poor. 47 out of 372 reviews
Rating 2 - Terrible. 43 out of 372 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Delta

Liked: Cleanliness, staff & service, amenities
The staff went beyond our expectations. Jesus make some of the drinks. We loved all the staff and managers. The rooms were a bit out dated for the hype , but ypu can tell they are working on it. The spa was amazing.
Stayed 5 nights in Dec 2025
Verified

4/10 Poor

EDUARDO

The beach to small the staff ok
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this location would be something I will come back with my friends and family.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

D o r r i e jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The three daily event coordinators were absolutely amazing
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

Handy Javier

Liked: Staff & service, amenities, property conditions & facilities
Beatifull and confortable
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Orobosa Denzel Aigbovo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Place!
Verified

10/10 Excellent

JAVED

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of Hotel, Staff activities good, Food. All good for average budget
Stayed 4 nights in Jan 2024
Verified

6/10 Okay

Raul

Liked: Cleanliness, staff & service, amenities
Had a good time
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

luis alberto renderos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything was great I enjoyed each day
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Douglass

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very considerate and attentive to my specific post surgical dietary requirements. Gracias 🙏
Stayed 10 nights in Mar 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a smaller and older property, but is really a gem! The staff couldn’t be any nicer! The food choices are great and can’t say there was ever a bad meal. Very relaxing time!
Stayed 3 nights in Jan 2024
Verified

6/10 Okay

Bogdan

Small
Stayed 6 nights in Jun 2025
Verified

6/10 Okay

Eduardo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Outdated, beach front dirty, staff - host near pool and jn restaurant not very friendly.
Stayed 3 nights in Feb 2025
Verified

8/10 Good

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ocean Spa Hotel was clean, affordable and nice for smaller scale hotel. It was wonderful to be on the beach side of the zona hotel , it was close to transportation to Isle Mujeres and public transit stops. The buffet had great food and the ala carte restaurants were good to try something different. It would have been nice to have access to the included activities of bicycles, paddle boards and kayaks as they were in the process of reviewing the current equipment.
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had a nice beach access and pool. Buffet was not very good 😳
Stayed 4 nights in May 2024
Verified

8/10 Good

cheryl a

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and clean. Beach was stinky and full of seaweed
Stayed 1 night in Aug 2023
Verified

6/10 Okay

Gennadiy

Liked: Cleanliness
Small hotel. Not able to swim. Food very limited.
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

YARLEN

Liked: Cleanliness, staff & service
Excellent.
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I really enjoyed my stay here. The staff was excellent, the food was really good and there were a lot of healthy options which was great. The room was comfortable but very outdated. Easy access to the pool, the ocean and a nice walking path right out the door. The entertainment staff was outstanding. It is a small and quaint place and I really enjoyed my stay here.
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Rodger

Liked: Cleanliness, staff & service
The staff is fantastic! Miguel and Jesus are fantastic bar tenders!! Viktor was a fantastic entertainer, really enjoyed talking with him as well! We would definitely come back.
Stayed 4 nights in Mar 2024
Verified

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Dec 2024
Verified

4/10 Poor

Raquino Batronel De

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Only one swimming pool. Its only 9pm no elevator. Waiting area no fan .
Stayed 4 nights in Aug 2025
Verified

4/10 Poor

Anthony

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
First couple days no hot water, food was not to very good. Beach looks more like a pier for boats. Staff was very friendly. I don't think I will be staying here again.
Stayed 4 nights in Jun 2023
Verified

6/10 Okay

Misty

Liked: Cleanliness, staff & service
This was a nice place. Very mellow and quiet. Reminds me more of a family kinda place with kids. Food was not the best. I left every meal hungry still. Everything was great. A little outdated but worth the money. Other thing is they should mention you can not go in the beach water at this resort which sucked.
Stayed 3 nights in Feb 2025
Verified

2/10 Terrible

Gloria

Liked: Cleanliness
Disliked: Staff & service, amenities
Front desk staff were not accommodating one bit due to our situation with the family, they made it so unwelcoming and made us feel like criminals, we will never recommend or stay there again. The only good part was the kitchen staff, housekeeping staff, servers and bartenders were nice and made a difference but because of the front desk staff never again! That first impression is a must cause it’s the face of the place. Daniel from Concierge was very nice and helpful.
Stayed 7 nights in Jun 2025