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Real Inn Cancún

4.0 star property

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Photo gallery for Real Inn Cancún

Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers
Front of property
Master Suite Vista a la Laguna
Lobby
Free daily continental breakfast

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Breakfast included
  • Room service

Explore the area

View in a map
Km 5.5 Boulevard Kukulkán, Zona Hotelera, Cancun, QROO, 77500
  • Place, Langosta Beach
    ‪3 min walk‬
  • Place, Tortuga Beach
    ‪14 min walk‬
  • Place, La Isla Shopping Mall
    ‪10 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪28 min drive‬

Room options

View all photos for Ejecutiva Matrimonial Vista a la Laguna

Ejecutiva Matrimonial Vista a la Laguna

Ejecutiva Matrimonial Vista a la Laguna

  • 20 sq m
  • Lagoon view
  • Sleeps 2
  • 1 Double Bed

View all photos for Master Suite Vista a la Laguna

Master Suite Vista a la Laguna

Master Suite Vista a la Laguna

8.0 out of 10
Very good
(2 reviews)
  • 45 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Dos Camas Vista al Boulevard

Deluxe Dos Camas Vista al Boulevard

Deluxe Dos Camas Vista al Boulevard

7.6 out of 10
Good
(21 reviews)
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Dos Camas Vista a la Laguna

Deluxe Dos Camas Vista a la Laguna

Deluxe Dos Camas Vista a la Laguna

  • 32 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Vista a la Laguna

Junior Suite Vista a la Laguna

Junior Suite Vista a la Laguna

  • 45 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Vista al Boulevard

1 bedroom, premium bedding, in-room safe, desk

Junior Suite Vista al Boulevard

  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Vista a la Laguna

Deluxe King Vista a la Laguna

Deluxe King Vista a la Laguna

7.0 out of 10
Good
(16 reviews)
  • 32 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Ejecutiva Matrimonial Vista al Boulevard

1 bedroom, premium bedding, in-room safe, desk

Ejecutiva Matrimonial Vista al Boulevard

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe King Vista al Boulevard

Deluxe King Vista al Boulevard

Deluxe King Vista al Boulevard

7.8 out of 10
Good
(16 reviews)
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Real Inn Cancún

Lakefront hotel with free breakfast and a health club
Along with an outdoor pool, this smoke-free hotel has a restaurant and a health club. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Real Inn Cancún offers 160 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Cancun hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a health club.
Our customers tell us they can't get enough of the pool at Real Inn Cancún. During your stay, you're just a quick walk from Langosta Beach. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy international cuisine and a poolside location while dining at Stock Cafe
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the pool
  • Just a 3-minute walk from Langosta Beach and 12 minutes by foot from Tortuga Beach
Real Inn Cancún offers its guests an outdoor pool and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

Business amenities include a business center and 3 meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Real Inn Cancún. Free self parking is available.

This 4-star Cancun hotel is smoke free.

Guests are served free continental breakfast daily from 6:30 AM to noon.
Stock Cafe - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Pool Bar - This bar overlooks the pool. Open daily.
Lobby Bar - Onsite bar. Open daily.
Kiosko - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to noon
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Kiosko
  • Lobby Bar
  • Pool Bar
  • Stock Cafe

Things to do

  • Health club
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in room
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • Streaming services

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Real Inn Cancún

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Real Inn Cancún Camino Real Cancun
Real Inn Cancún Camino Real
Real Cancún Camino Real Cancun
Real Cancún Camino Real
Real Inn Cancún Cancun
Real Cancún Cancun
Real Cancún
Real Inn Cancún by Camino Real
Real Inn Cancún Hotel Cancun
Real Inn Cancún Hotel

Reviews

Real Inn Cancún Reviews

7.6

Good

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 461 out of 1085 reviews
Rating 8 - Good. 253 out of 1085 reviews
Rating 6 - Okay. 156 out of 1085 reviews
Rating 4 - Poor. 102 out of 1085 reviews
Rating 2 - Terrible. 113 out of 1085 reviews

Reviews

6/10 Okay

Rosaabeline

Travelled with partner
What i really liked about this property is the dining area and the pool area. The views of the lagoon are amazing. Unfortunately the room i got was not in the best condition. The location of the property is great, the cafe staff stood out to me the most, they were very attentive and polite. I would stay here again for the location and price.
Stayed 4 nights in Jun 2025

4/10 Poor

Sharon

Travelled with partner
Liked: Amenities
No hot water. Had to keep asking for towels.
Stayed 6 nights in Jun 2025

6/10 Okay

Nicole

Stayed 4 nights in Jun 2025

8/10 Good

Siu ki

Business traveller
Liked: Cleanliness
Has only one restaurant and close early
Stayed 2 nights in Jun 2025

10/10 Excellent

Jorge

Liked: Cleanliness, property conditions & facilities
Me encantó!
Stayed 1 night in Jun 2025

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Un lugar muy bonito con muy buen servicio, me hospedé porque tenía una actividad de buceo con la marina Solo Buceo y fue excelente el servicio de inicio a fin por parte de Lorena la instructora y guía, Ricky y Manuel.
Stayed 1 night in Jun 2025

10/10 Excellent

carlos de la pena

Stayed 5 nights in May 2025

2/10 Terrible

Gilmari C

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible cada vez trato de darle una oportunidad de volver a quedarme pero cada vez es peor , el aire no funciona no hay agua caliente todo estaba oxidado me cambiaron de habitación el staff súper grosería de verdad última vez
Stayed 2 nights in May 2025

10/10 Excellent

Magdalena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay at this hotel. Definitely staying there again in the future.
Stayed 1 night in May 2025

2/10 Terrible

Fernando

Travelled with family, Travelled with group
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Smelly mildew rooms, paint cracking down . Very disappointed with the stinky mildew rooms given . My clothes were smelling after sitting on the bed , like wet mildew .
This is the air conditioner in the bedroom , you can see the paint chipping and mildew coming out .
Water leaks and paint chipping off the walls .
Stayed 3 nights in May 2025

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very good for a for several reasons, first the rates are very good. I think it's because it's on the lagoon side. It's located almost directly in front of langosta beach which in my opinion is one of the most beautiful public beaches in the hotel zone. The pool was also a nice size. Starbucks in the lobby, it's on the bus line. It could use some new beds, no mini fridge or safe. Hard not to like the price and location if you don't need your hand held.
Stayed 2 nights in May 2025

10/10 Excellent

Yolanda

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Isaac

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
El autobús pasa por todo el frente y está en la zona hotelera. Muy cerca está la parada del Ferry a isla Mujeres
Stayed 2 nights in May 2025

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Ruwan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extremley disappointment and not recommneded.

Real Inn Cancun hotel experience was extremely disappointing. - Rooms were dilapidated. - Air conditioning in each room did not work. - Hotel restaurant/Cafe was poor and lacked variety and on a evening dinner they had served pasta lasagne FROZEN - twice! - Hotel cafe buffet was unclean and birds would fly around and at times start eating buffet food while we were eating. -A family member suffered severe bed bugs bites and impacted their health and their entire holiday in Cancun. (PHOTO EVIDENCE AVAILABLE UPON REQUEST) -Due to bed bugs the room were changed however, it was a downgrade as one of rooms had sealed window and no balcony. - We found the recommendation by hotel.com to be misleading and we would not recommend this hotel to anyone else.
Stayed 9 nights in Apr 2025

8/10 Good

Alfie's innovations

Liked: Cleanliness, property conditions & facilities
Overall was great but the staff aren’t that helpful at all. I thought it could be a whole language barrier but being nice and willing to help transcends language. Front desk needs to be more friendly
Stayed 4 nights in Feb 2025

10/10 Excellent

Aaliyah

Travelled with partner
Liked: Cleanliness, staff & service
It was okay just need to do some little changes
Stayed 7 nights in Apr 2025

2/10 Terrible

Steven

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very worn down. Lacks basic maintenance, and housekeeping was terrible. We switched rooms because or hair in sheers and dirty sheets and pillow cases. 2nd room was just as bad. Food was terrible and pool had no shadded areas to relax in. We checked out within an hour and just lost our money. DONT WASTE YOUR MONEY OR TIME. NOT CLOSE TO ANYTHING AT ALL. WILL NEVER RETURN.
Stayed 1 night in May 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service
Na
Stayed 2 nights in May 2025

10/10 Excellent

Filiberto

Liked: Cleanliness, staff & service, property conditions & facilities
No comment
Stayed 1 night in May 2025

8/10 Good

Calvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, fair price. Needs mini fridge, & coffee machine in the room.
Stayed 10 nights in Apr 2025

10/10 Excellent

Viviana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonita vista desde el restaurante y la piscina, también muy conveniente para ir a Isla mujeres, puedes llegar al muelle caminando.
Stayed 1 night in Apr 2025

10/10 Excellent

Jonathan Arturo Reynoso

Stayed 3 nights in Apr 2025

8/10 Good

Linda

Liked: Staff & service, room comfort
It was an amazing stay. The staff were friendly and helpful. Breakfast was also good.
Stayed 2 nights in Apr 2025