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Real Inn Cancún

4.0 star property
VIP Access

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Photo gallery for Real Inn Cancún

Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers
Master Suite Vista a la Laguna
Lobby
Front of property
Daily full breakfast (MXN 290 per person)

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Km 5.5 Boulevard Kukulkán, Zona Hotelera, Cancun, QROO, 77500
  • Langosta Beach
    ‪3 min walk‬
  • Tortuga Beach
    ‪14 min walk‬
  • La Isla Shopping Mall
    ‪10 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪28 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Ejecutiva Matrimonial Vista a la Laguna

Ejecutiva Matrimonial Vista a la Laguna

Ejecutiva Matrimonial Vista a la Laguna

  • 20 sq m
  • Lagoon view
  • Sleeps 2
  • 1 Double Bed

View all photos for Master Suite Vista a la Laguna

Master Suite Vista a la Laguna

Master Suite Vista a la Laguna

  • 45 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Dos Camas Vista al Boulevard

Deluxe Dos Camas Vista al Boulevard

Deluxe Dos Camas Vista al Boulevard

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Dos Camas Vista a la Laguna

Deluxe Dos Camas Vista a la Laguna

Deluxe Dos Camas Vista a la Laguna

  • 32 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Vista a la Laguna

Junior Suite Vista a la Laguna

Junior Suite Vista a la Laguna

  • 45 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Vista al Boulevard

1 bedroom, premium bedding, in-room safe, desk

Junior Suite Vista al Boulevard

  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Vista a la Laguna

Deluxe King Vista a la Laguna

Deluxe King Vista a la Laguna

  • 32 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Ejecutiva Matrimonial Vista al Boulevard

1 bedroom, premium bedding, in-room safe, desk

Ejecutiva Matrimonial Vista al Boulevard

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe King Vista al Boulevard

Deluxe King Vista al Boulevard

Deluxe King Vista al Boulevard

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Real Inn Cancún

Lakefront hotel with a health club and a 24-hour front desk
Along with an outdoor pool, this smoke-free hotel has a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Real Inn Cancún offers 160 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Cancun hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a health club.
Our customers tell us they can't get enough of the pool at Real Inn Cancún. During your stay, you're just a quick walk from Langosta Beach. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy international cuisine and a poolside location while dining at Stock Cafe
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute walk from Langosta Beach and 12 minutes by foot from Tortuga Beach
Real Inn Cancún offers its guests an outdoor pool and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business center and 3 meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Real Inn Cancún. Free self parking is available.

This 4-star Cancun hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6 AM to 11 AM.
Stock Cafe - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Pool Bar - This bar overlooks the pool. Open daily.
Lobby Bar - Onsite bar. Open daily.
Kiosko - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Daily full breakfast available 6 AM to 11 AM for a fee: MXN 290 for adults and MXN 140 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Kiosko
  • Lobby Bar
  • Pool Bar
  • Stock Cafe

Things to do

  • Health club
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in room
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • Streaming services

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Real Inn Cancún

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 290 for adults and MXN 140 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Real Inn Cancún Camino Real Cancun
Real Inn Cancún Camino Real
Real Cancún Camino Real Cancun
Real Cancún Camino Real
Real Inn Cancún Cancun
Real Cancún Cancun
Real Cancún
Real Inn Cancún by Camino Real
Real Inn Cancún Hotel Cancun
Real Inn Cancún Hotel

Real Inn Cancún Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 431 out of 1026 reviews
Rating 8 - Good. 240 out of 1026 reviews
Rating 6 - Okay. 146 out of 1026 reviews
Rating 4 - Poor. 95 out of 1026 reviews
Rating 2 - Terrible. 114 out of 1026 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Feb 2025

10/10 Excellent

Per

Stayed 1 night in Mar 2025

10/10 Excellent

Nayeli

Stayed 1 night in Mar 2025

6/10 Okay

Ashish

Disliked: Cleanliness, property conditions & facilities
I had high expectations for this hotel based on its exterior, but the rooms were a big letdown. Most had damp ceilings, a strong musty smell, and broken fixtures. If you want a pool or lagoon view, be prepared to pay an extra $24 USD per night. Otherwise, you’ll have to deal with nonstop traffic noise in the street-facing rooms, making it hard to get a good night’s sleep. The “included breakfast” is disappointing—it’s just coffee or tea, two pieces of bread, and a small fruit plate. Anything else costs extra. Overall, I wouldn’t stay here again.
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Stayed 2 nights in Mar 2025

2/10 Terrible

Tanish

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a disappointing stay. The door lock was broken, the toilet didn’t work, there were no towels in the room, and the staff were rude.
Stayed 1 night in Mar 2025

8/10 Good

Catalina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

MariaEugenia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 3 nights in Mar 2025

10/10 Excellent

Nicole

Stayed 9 nights in Feb 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, good views.
Stayed 1 night in Feb 2025

6/10 Okay

lucie

Travelled with partner
Stayed 5 nights in Feb 2025

8/10 Good

Ready

Travelled with family
Liked: Cleanliness, staff & service

Clean hotel with friendly staff in need of updates

Hotel looks great and has nice facilities, however the rooms are very tired and badly in need of updating. built ins have places that are coming apart, they have been repaired but not nicely. Beds were comfortable but the pillows are very old and need to be replaced. The staff works constantly to keep everything clean and nice, they were all very friendly and helpful. Overall OK but could easily be great with some TLC
Stayed 4 nights in Mar 2025

6/10 Okay

michelle

Travelled with group
Liked: Cleanliness
Clean and affordable and quiet location - make sure room faces lagoon side as road side is not quiet at all. Easy bus to hotel zone and downtown Cancún. Easy walk to nearby beach. Hot water limited, pressure bad, toilet didn't flush properly and water dripping in room from level above . Breakfast bad - bread always stale . Room service wonderful and great meals
Stayed 4 nights in Feb 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Mulualem

Disliked: Staff & service, amenities
It was alright!!
Stayed 6 nights in Dec 2024

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip

Stayed 5 nights in Feb 2025

10/10 Excellent

Adam

Stayed 1 night in Mar 2025

10/10 Excellent

Eddie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and very clean rooms. I would definitely recommend this property if you are looking for a place to stay.
Stayed 1 night in Mar 2025

2/10 Terrible

F.K.

Disliked: Cleanliness
Stayed 3 nights in Feb 2025

4/10 Poor

Herbert William

Travelled with partner
Disliked: Staff & service, amenities
The continental breakfast is very limited, coffee or juice,fruit and toast. That is not a continental breakfast. Terrible service and most of the we didn't get toast for about 20 minutes if at all. I paid extra to expedia for lagoon view with balcony which i didn't get, was told the balcony is another $200 US. There are pictures on expedia of balconies with lounge chairs that don't exist. Scuba diving classes in the pool every day that is not mentioned in your add. Will never book a hotel with expedia again.
Stayed 14 nights in Feb 2025

4/10 Poor

JUDY

Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Amanda

Stayed 4 nights in Feb 2025

10/10 Excellent

Allen

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Great breakfast with a beautiful view
Stayed 3 nights in Feb 2025

8/10 Good

Oleg

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I like their outdoor dining/breakfast area on the lagoon, eating there is very enjoyable. A couple of days they set thermostat of our room to 17 degrees for some reason, but hey, at least the beer that i kept in the room was cold.
Stayed 6 nights in Feb 2025

4/10 Poor

Hon Yi

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Feb 2025