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Solymar Hotel - All Inclusive

3.0 star property

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Sun deck
Standard Room (No internet access in room)
Gazebo
Free self-parking
Outdoor pool, open 8 AM to 8 PM, free pool cabanas

Reviews

5.4 out of 10

Popular amenities

  • On private beach
  • Pool
  • All-inclusive
  • Parking included
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Boulevard Kukulcan Km 18.7, Cancun, QROO, 77500
  • Place, Iberostar Cancun Golf Course
    ‪6 min walk‬
  • Place, El Rey Ruins
    ‪11 min walk‬
  • Place, Delfines Beach
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room (No internet access in room)

Standard Room (No internet access in room)

Standard Room (No internet access in room)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About this property

Solymar Hotel - All Inclusive

On private beach with free water park, near El Rey Ruins Trailhead
At Solymar Hotel - All Inclusive, hit the private white sand beach, relax by an outdoor pool, or spend the day at a complimentary water park.
Solymar Hotel - All Inclusive offers 75 air-conditioned accommodations with safes and blackout drapes/curtains. Each accommodation is individually furnished and decorated. 32-inch LED televisions come with cable channels. Bathrooms include showers. Housekeeping is offered daily and irons/ironing boards can be requested.
A private beach and a complimentary water park are featured at the hotel. An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Solymar Hotel - All Inclusive, you're just a quick walk from Nichupté Lagoon. Free self parking, an outdoor pool, and a restaurant are available.
  • Free self parking
  • Drinking and dining options include a restaurant, a beach bar, and a poolside bar
  • Splash around at the free water park or swim in the outdoor pool
  • Services include tour or ticket assistance, a porter, and luggage storage
  • Onsite recreation includes a private beach, tennis courts, and a playground
  • Within a 15-minute walk of Iberostar Cancun Golf Course and El Rey Ruins Trailhead
Solymar Hotel - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. After a day at the beach, enjoy amenities at Solymar Hotel - All Inclusive like a complimentary water park, an outdoor pool, and a children's pool.

There's a restaurant on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. This Mediterranean hotel also offers a garden and a terrace. Free self parking is available.

This 3-star Cancun hotel is smoke free.

Restaurante "La isla" - Onsite restaurant.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet meals, snacks, and select beverages included

Land activities

Tennis
Volleyball

Property amenities

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant

Restaurants on site

  • Restaurante "La isla"

Things to do

  • Children's pool
  • Free water park
  • Outdoor pool
  • Playground
  • Shopping
  • Tennis
  • TV in common areas
  • Volleyball

Family friendly

  • Children's pool
  • Free water park access
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Terrace

Accessibility

  • No lift

More

  • 3 buildings
  • 3 floors
  • Built in 1985
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8 AM to 8 PM.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Solymar
Hotel Solymar Cancun
Solymar
Solymar Cancun
Solymar Hotel
Hotel Solymar Beach Resort Cancun
Hotel Solymar Beach Resort
Solymar Beach Cancun
Solymar Beach
Solymar Resort
Solymar Cancun Beach
Solymar Beach Resort
Solymar Beach Hotel Cancun
Solymar Cancun
Solymar Beach And Resort
Solymar Cancun Beach Resort
Solymar All Inclusive Cancun
Solymar Hotel - All Inclusive Hotel
Solymar Hotel - All Inclusive Cancun
Solymar Hotel - All Inclusive Hotel Cancun

Solymar Hotel - All Inclusive Reviews

Reviews

5.4
Rating 10 - Excellent. 85 out of 657 reviews
Rating 8 - Good. 113 out of 657 reviews
Rating 6 - Okay. 153 out of 657 reviews
Rating 4 - Poor. 127 out of 657 reviews
Rating 2 - Terrible. 179 out of 657 reviews

6.2/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Vakhtang

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The building is very old. Front desk is not friendly. Room didn’t have hot water for 5 days. After 5 days they realized there is no hot water in the building and had to move us to different side of building. Food was ok although not much of variety . The waitress Jazmin was very kind and polite. Beach chairs aren’t available till 10am although people want to swim and enjoy beautiful weather. Even if there is no big waves and safe to swim the staff doesn’t let you into the sea till swim guard arrives at 10am!!! Terrible!!! I was traveling with kids and the best time is from 8am till 11 am to make sure it’s not too hot. Not all the beverages are available although we had all-inclusive package; but they had the be stages for purchase!!! I travel to Cancun annually and never had such a disappointment.
Stayed 15 nights in Aug 2025

2/10 Terrible

Fikrat

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
That was the worse experience we have ever had.
Stayed 15 nights in Aug 2025

8/10 Good

Daniele

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Solymar is a good option for those who are looking for something on a tight budget. The general cleanliness of the hotel is excellent, the rooms are comfortable and spacious. Food is good, don’t expect a 5 star restaurant, but it’s cozy and warm. The common areas like the pool, bars and restaurant are clean and well maintained. The best of this hotel for sure is the staff, always trying to make you feel special. We’ve noticed some things that were not as nice on the maintenance side of the hotel, parts of the ceiling falling from high heights and some of the bar top was missing. Other than that, we had a great time at Solymar. Will most likely come back in the future.
Stayed 5 nights in Aug 2025

8/10 Good

Michael Edward Perez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

2/10 Terrible

Hadi

Disliked: Cleanliness, amenities, property conditions & facilities
Would not recommend. Reserved 2 rooms for the adults and kids. The two rooms were far apart. Both were dirty and one had no air conditioning. No towels and not enough bedding for everyone. Amenities closed before the advertised times. Access to the beach was closed off with a locked gates starting around 10pm. Would not recommend!
Stayed 3 nights in Jul 2025

2/10 Terrible

Andrea

Disliked: Cleanliness, staff & service, property conditions & facilities
Roaches, bad food, worse drinks, no clen sheets, no clean towels, no internet , no ATM, pretty bad and didn't get better.
Stayed 4 nights in Jul 2025

6/10 Okay

Sully Guillaume

Travelled with partner
Disliked: Property conditions & facilities
Drinking water is not always available.
Stayed 4 nights in Jul 2025

4/10 Poor

Yadhira Yael

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
La recepcionista y meseros con pésima actitud de servicio, no hicieron la limpieza de la habitación ningún día se reportó y no nos informaron q se tenía que dejar la llave
Stayed 2 nights in Jul 2025

8/10 Good

Esperanza

Stayed 4 nights in Jun 2025

8/10 Good

Jorge Alberto

Stayed 4 nights in Jun 2025

4/10 Poor

Ilda

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property would have character if it was maintained. The service was not great for the amount you pay for. I would not recommend this to anyone if you are looking for an all inclusive stay.
Stayed 7 nights in Jun 2025

8/10 Good

Jeneva, York Springs

Travelled with partner
Liked: Cleanliness, staff & service
Nice staff, quick check in and check out, beautiful beach.
Stayed 3 nights in May 2025

2/10 Terrible

Liz

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

6/10 Okay

Maksym

Travelled with family
Liked: Staff & service
Nice beach. Not crowded. The hotel itself is older and need renovation. Stuff are friendly.
Stayed 9 nights in Mar 2025

8/10 Good

Robert

Liked: Amenities, property conditions & facilities
Clean
Stayed 3 nights in Apr 2025

2/10 Terrible

Phuong

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worse customer service and dirty/old furniture

One of the worst hotels I have ever stayed at for the reason: 1. Over priced rooms with old, dirty, broken furniture - food crumbs from past renters 2. Customer service front desk were rude and not helpful 3. Charged me $15 for lost hotel door key which was a cheap white plastic cars with no hotel logo on it. Just a handwritten door number 4. Slow service at the bar - served me warm coconut water 5. Broken tiles throughout the compound- serious safety hazard 6. No coffee pot or basic toiletries
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Excelentes Vacaciones

Un lugar agradable, es la segunda vez que me quedo en este lugar (en 6 años) y el personal es muy amable, desde la recepción, hasta los bartenders, felicitaciones y sigan así con el buen servicio. Considero que falta más mantenimiento en el área de habitaciones y pasillos, sin embargo, lo que ofrecen en línea es la realidad. A pesar de los años de construcción, las instalaciones son aceptables. Se preocupan por la limpieza de las habitaciones y buen servicio, buena comida y limpieza. Pude observar que siempre estaba el supervisor tratando de mejorar y prestar un buen servicio y orden. Felicitaciones y gracias por hacer unas buenas vacaciones en familia.
Stayed 5 nights in Apr 2025

2/10 Terrible

Brittany

Travelled with group
Liked: Cleanliness, amenities
Disliked: Staff & service
No water available for free, fee for room card that was no explained at check in, cannot leave buffet with food, no drinks available after 11pm. Most staff don’t know English. Otherwise property clean and rooms are great size
Stayed 3 nights in Apr 2025

4/10 Poor

Bernadette

Disliked: Cleanliness, property conditions & facilities
Some more food options in the buffet would be nice, also the little guy who makes the hot dogs and hamburgers could be a bit more polite to anyone who doesn’t speak Spanish.
Stayed 6 nights in Mar 2025

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was quite a surprise, it was clean, comfortable, great AC, hot water, great location, on the beach, varied menu. Snacks drinks. You eat and drink from 7am to 11pm great choice for the price
Stayed 4 nights in Mar 2025

2/10 Terrible

Liliana

Travelled with family
Disliked: Property conditions & facilities
please do not stay here! horrible, old, dirty towels, not worth it!
Stayed 5 nights in Mar 2025

8/10 Good

NANCY NAYELI

Travelled with partner
Liked: Amenities, property conditions & facilities
En general nos agrado y la pasamos bien, el buffet muy recomendable, variedad y buen sabor. Lo único malo es que nos toco la de malas que el desagüe de la regadera estuvo tapado y al bañarnos se encharcaba el agua, y por otro lado ni un solo dia se cambiaron las sabanas o se tallo el baño.
Stayed 5 nights in Feb 2025

2/10 Terrible

Michel, Magnolia

Disliked: Cleanliness, staff & service, property conditions & facilities
This place is a Dump. Do not go there. I reserved 2 rooms. There was no internet in the rooms, tv in one of the rooms was damaged and no connection, on the 2nd room tv. There was no hot water in one of the rooms, rotten shwer heads in both rooms. I have videos and pictures to prove it. There was blood stains on both rooms bedding. Visible bed bugs. (I have prove of it)The mattress was harder than the floor. Everything in that place was eather damaged, rotten or rusted. We end up checking out right away. Called expedia right on there while checking out and front desk staff did not care on giving a refund or giving any alternative. I have contacted Expedia to resolve this matter and the hotel management is evading the phone calls and not responding emails. I have called the Front desk, they are instructed to say there is no management on duty or management office on the property. So no refund 3 weeks after. This place should not be allow to operate at all. This hotel is a Scam. They have kept $1138.22 usd just like that. There is no other way to say it. SCAMMERS!!!
Stayed 3 nights in Jan 2025

2/10 Terrible

Lorena

Disliked: Cleanliness, staff & service, property conditions & facilities
Pocas veces dejan toallas no cambian los camas la comida salada y no hay variedad siempre lo mismo
Stayed 6 nights in Jan 2025

8/10 Good

Jessica

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I likenthe beach and the food. I dont like the facility conditions
Stayed 5 nights in Jan 2025