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The Royal Sands Resort & Spa All Inclusive

4.0 star property
VIP Access

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Photo gallery for The Royal Sands Resort & Spa All Inclusive

Exterior
4 outdoor pools, pool umbrellas, pool loungers
4 restaurants, breakfast, lunch, dinner served; international cuisine
Sauna, hot tub, steam room, body treatments, body wraps, facials
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • All-inclusive
  • Room service
  • Housekeeping

Explore the area

View in a map
Blvd. Kukulcan, Km. 13.5, No. 32, Seccion A, Segunda Etapa, Zona Htl., Cancun, QROO, 77500
  • Place, Kukulcan Plaza Shopping Mall
    ‪3 min walk‬
  • Place, Luxury Avenue Shopping Mall
    ‪3 min walk‬
  • Place, Hotel Zone Beaches
    ‪10 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite with Ocean View

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite with Ocean View

  • Sleeps 2

Deluxe Two Bedroom Master Suite with Ocean View

  • Sleeps 6

View all photos for Deluxe One Bedroom Suite with Beach Front

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe One Bedroom Suite with Beach Front

  • Sleeps 4

View all photos for Junior Suite with Beach Front

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite with Beach Front

  • Sleeps 2

View all photos for Junior Suite, Beachfront

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, Beachfront

8.6 out of 10
Excellent
(53 reviews)
  • 40 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom, Beachfront

Terrace/patio

Deluxe Suite, 1 Bedroom, Beachfront

9.6 out of 10
Exceptional
(24 reviews)
  • 88 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Deluxe Suite, 2 Bedrooms, Beachfront

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Suite, 2 Bedrooms, Beachfront

9.4 out of 10
Exceptional
(9 reviews)
  • 128 sq m
  • 2 bedrooms
  • Beach view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Deluxe One Bedroom Suite With Ocean View

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe One Bedroom Suite With Ocean View

  • Sleeps 4

View all photos for Deluxe Two Bedroom Master Suite with Beach Front

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Two Bedroom Master Suite with Beach Front

  • Sleeps 6

View all photos for Junior Suite - Two Children, Ocean View

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite - Two Children, Ocean View

8.8 out of 10
Excellent
(3 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Ocean View

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 2 Double Beds, Ocean View

8.8 out of 10
Excellent
(152 reviews)
  • 40 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

Junior Suite-Two Children

  • Sleeps 2

View all photos for Deluxe Suite, 2 Bedrooms

View from room

Deluxe Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(37 reviews)
  • 128 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Deluxe Suite, 1 Bedroom

43-inch flat-screen TV with satellite channels, TV

Deluxe Suite, 1 Bedroom

9.4 out of 10
Exceptional
(87 reviews)
  • 88 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

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About this property

The Royal Sands Resort & Spa All Inclusive

Family fun on the beach, with 4 outdoor pools, near La Isla Shopping Mall
Catch some rays at the beach or spend the day relaxing at The Royal Sands Resort & Spa All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
The Royal Sands Resort & Spa All Inclusive offers 340 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with satellite channels. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

4 outdoor tennis courts, a marina, a health club, and complimentary bicycles are featured at the property. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
The Royal Sands Resort & Spa All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Luxury Avenue Shopping Mall. Free WiFi in public areas, a free area shuttle, and 4 outdoor pools are available.
  • Free WiFi (speed: 25+ Mbps)
  • Free extended parking
  • Enjoy international cuisine with a poolside location at La Veranda, one of the property's 4 restaurants
  • Take a swim in the 4 outdoor pools
  • Indulge with massages, facials, or body wraps at the spa
  • Services include babysitting, a free kid's club, and a concierge
  • Onsite recreation includes 4 outdoor tennis courts, a gym, and complimentary bicycles
  • Guests really like the accommodations for the overall comfort, cleanliness, and spaciousness
  • 11 minutes by foot from Hotel Zone Beaches and a 2-minute drive from La Isla Shopping Mall
  • Free local-area shuttle service
Some rates at The Royal Sands Resort & Spa All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At The Royal Sands Resort & Spa All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars, a beach bar, and a bar/lounge. WiFi is free in public spaces. This beach property also offers a complimentary children's club, a children's pool, and outdoor tennis courts.

Smoking is allowed in designated areas at this 4-star Cancun property.

La Veranda - This poolside family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Hacienda Sisal - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Char Hut - This poolside café specializes in American cuisine and serves light fare only. Open daily.
Sidelines Sports Bar - Onsite sports bar. Happy hour is offered. Open daily.
Sand Dollar - This seafood restaurant serves lunch and dinner. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at The Royal Sands Resort & Spa All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included
Basic alcoholic beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Snorkeling

Land activities

Bicycling
Tennis
Tennis lessons

Lessons/classes/games

Aerobics
Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free extended parking on site

Food and drink

  • 2 poolside bars
  • 4 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Char Hut
  • Hacienda Sisal
  • La Veranda
  • Sand Dollar
  • Sidelines Sports Bar

Things to do

  • 4 outdoor pools
  • 4 outdoor tennis courts
  • Air hockey
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Paddleboard
  • Playground
  • Shopping
  • Snorkelling
  • Tennis lessons

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot tub
  • In-room massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Lift

More

  • 15 buildings
  • 9 floors
  • Built in 2000
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 500
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests staying on Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
One registered guest in each villa must be at least 25 years of age and willing to accept responsibility for the actions of all villa occupants.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Royal Sands Resort & Spa All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300.00 per accommodation, per stay
  • A tax is imposed by the city: USD 4.36 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 005-013-002391/2025
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Royal Sands
Royal Sands All Inclusive
Royal Sands All Inclusive All-inclusive property Cancun
Royal Sands Cancun
Sands All Inclusive
Royal Sands All Inclusive All-inclusive property

The Royal Sands Resort & Spa All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1599 out of 2778 reviews
Rating 8 - Good. 603 out of 2778 reviews
Rating 6 - Okay. 340 out of 2778 reviews
Rating 4 - Poor. 119 out of 2778 reviews
Rating 2 - Terrible. 117 out of 2778 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dana

Stayed 7 nights in Sep 2025

10/10 Excellent

Marina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High beach chair and plentiful restaurant reservation availability when we went (off-season when fewer timeshare members were present). Gym was well-equipped, staff was professional and friendly, and the room was very clean and quiet with a mini fridge stocked with beverages. Speaking of beverages, the secondary area pool bar serves fresh coconuts so check them out and stay for amazing nachos. Restaurants and buffet on premises served high quality all inclusive food in general, with world class steakhouses within walkable distance (800m) from entrance. We highly recommend La Madalena where we suggest that you experience the Bone Marrow (Tuetanos) and combine them with Street Tacos, steaks and mixed cocktails for a memorable, authentically Mexican dinner experience that is worth the money.
Stayed 8 nights in Aug 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

2/10 Terrible

Mark, MAULVIN

Stayed 4 nights in May 2025

8/10 Good

Jonathan

Stayed 4 nights in Sep 2025

10/10 Excellent

Felipe Argenis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I hightly recomend this hotel the place is beautiful, the food was great and the staff is amazing specially the concerge nat(Natalia) she is so helpfu and an amazing person
Stayed 3 nights in Sep 2025

10/10 Excellent

Michael, St Johns

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time and a great place to just relax and unwind. Resort has everything you need and beach there is steps away and just amazing.
Stayed 7 nights in Sep 2025

10/10 Excellent

Yolanda

Stayed 8 nights in Sep 2025

10/10 Excellent

Mike, Woodinville

Stayed 4 nights in May 2025

10/10 Excellent

Amal

Great vacation
Stayed 5 nights in Aug 2025

10/10 Excellent

Edward

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well kept.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ana Edna Lara

Stayed 3 nights in Sep 2025

6/10 Okay

DAIJA

Travelled with family and small children
Liked: Cleanliness
This was our second time staying here. The actual property and rooms are beautiful. When we stayed here last year, the food options were great. This year they changed things up a bit. The main dining room last year had great al la carte options to order for dinner. This year it was buffet style all day every day which was mediocre at best. The only other options were the sports bar if you like bar food and a makeshift sushi bar. The rest of the restaurants were reservation only. The only way to get a reservation was to book through a "concierge" and sit through one of their timeshare/membership presentations. We declined several times, and our reservation request were ignored. We were basically told that the other handful of restaurants were for members only. We ate the buffet as much as we could and ate off of the resort several times just so we could get some good food. We were not impressed this time around and will not be back. Very disappointed.
Stayed 5 nights in Jun 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the hotel and the food
Stayed 5 nights in Jun 2025

10/10 Excellent

Rodolfo

Liked: Cleanliness, property conditions & facilities
Vigor
Stayed 6 nights in Aug 2025

10/10 Excellent

Erick

Stayed 7 nights in Aug 2025

10/10 Excellent

Laureen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and the pool is clean. It was a perfect weather. I could stay in the pool all day.
Stayed 4 nights in Aug 2025

8/10 Good

LuAnn

Travelled with family
Liked: Staff & service, property conditions & facilities
Miguel, Pedro, Cecilia, and Eusebio were outstanding!
Stayed 5 nights in Aug 2025

8/10 Good

Hector Luis

Stayed 5 nights in Aug 2025

6/10 Okay

Soledad

Stayed 3 nights in Aug 2025

4/10 Poor

Joshua

Disliked: Staff & service
Staff at the front desk was super rude from the moment I arrived on the property. The welcome was: your check outbdate is ABC!!! They also ask you to sign a form authorising the release of personal information, including passport details, to third parties, with no option to opt out of such unnecessary infringement of privacy rights. I asked for a copy of the form, and staff claimed they cannot give clients a copy! I complained about the rude staff and the form to one of the managers, and one of the staff was dismissive and boldly claimed, you're wasting your time, nothing will be done. True, nothing was done!
Stayed 2 nights in Sep 2025

10/10 Excellent

Damian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly, extremely convenient. Best pools and great staff
Stayed 4 nights in Aug 2025

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly, staff was extremely nice, lots of food options!
Stayed 3 nights in Aug 2025

6/10 Okay

Richard, LAS VEGAS

Stayed 3 nights in Aug 2025

10/10 Excellent

William S

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and amenities!!
Stayed 4 nights in May 2025

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