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The Royal Sands Resort & Spa All Inclusive

4.0 star property
VIP Access

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Photo gallery for The Royal Sands Resort & Spa All Inclusive

4 outdoor pools, pool umbrellas, pool loungers
Billiards
Exterior
Interior
4 restaurants, breakfast, lunch, dinner served; international cuisine

Popular amenities

  • Bar
  • All-inclusive
  • Room service
  • Housekeeping
  • Spa

Explore the area

Map
Blvd. Kukulcan, Km. 13.5, No. 32, Seccion A, Segunda Etapa, Zona Htl., Cancun, QROO, 77500
  • Kukulcan Plaza Shopping Mall
    ‪3 min walk‬
  • Cancun Interactive Aquarium
    ‪16 min walk‬
  • La Isla Shopping Mall
    ‪18 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite, 2 Double Beds, Ocean View

1 bedroom, premium bedding, pillow-top beds, in-room safe

Junior Suite, 2 Double Beds, Ocean View

8.8 out of 10
Excellent
(145 reviews)
  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom

43-inch flat-screen TV with satellite channels, TV

Deluxe Suite, 1 Bedroom

9.4 out of 10
Exceptional
(84 reviews)
  • 88 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Junior Suite - Two Children

1 bedroom, premium bedding, pillow-top beds, in-room safe

Junior Suite - Two Children

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 2 Bedrooms

View from room

Deluxe Suite, 2 Bedrooms

9.2 out of 10
Wonderful
(29 reviews)
  • 128 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Deluxe Suite, 2 Bedrooms, Beachfront

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Suite, 2 Bedrooms, Beachfront

9.6 out of 10
Exceptional
(8 reviews)
  • 128 sq m
  • Beach view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Deluxe Suite, 1 Bedroom, Beachfront

Terrace/patio

Deluxe Suite, 1 Bedroom, Beachfront

9.6 out of 10
Exceptional
(22 reviews)
  • 88 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Junior Suite, Beachfront

1 bedroom, premium bedding, pillow-top beds, in-room safe

Junior Suite, Beachfront

8.8 out of 10
Excellent
(48 reviews)
  • 40 sq m
  • Beach view
  • Sleeps 2
  • 2 Double Beds

Similar properties

Beach/ocean view

The Royal Cancun All Villas Resort - All Inclusive

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
4.4 out of 5, Excellent, (1108)
The price is €327
for 1 room
includes taxes & fees
15 Aug - 16 Aug
The Royal Cancun All Villas Resort - All Inclusive

About this property

The Royal Sands Resort & Spa All Inclusive

Family fun on the beach, with 4 outdoor pools, near La Isla Shopping Mall
Catch some rays at the beach or spend the day relaxing at The Royal Sands Resort & Spa All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
The Royal Sands Resort & Spa All Inclusive offers 340 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with satellite channels. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

4 outdoor tennis courts, a marina, a health club, and complimentary bicycles are featured at the property. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
The Royal Sands Resort & Spa All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Luxury Avenue Shopping Mall. Free WiFi in public areas, a free area shuttle, and 4 outdoor pools are available.
  • Free WiFi (speed: 25+ Mbps)
  • Free extended parking
  • Enjoy international cuisine with a poolside location at La Veranda, one of the property's 4 restaurants
  • Take a swim in the 4 outdoor pools
  • Indulge with body treatments, facials, or massages at the spa
  • Services include babysitting, a free kid's club, and a concierge
  • Onsite recreation includes 4 outdoor tennis courts, a gym, and complimentary bicycles
  • Guests really like the accommodations for the spaciousness, cleanliness, and overall comfort
  • 11 minutes by foot from Hotel Zone Beaches and a 2-minute drive from La Isla Shopping Mall
  • Free local-area shuttle service
Some rates at The Royal Sands Resort & Spa All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At The Royal Sands Resort & Spa All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars, a beach bar, and a bar/lounge. WiFi is free in public spaces. This beach property also offers a complimentary children's club, a children's pool, and outdoor tennis courts.

Smoking is allowed in designated areas at this 4-star Cancun property.

La Veranda - This poolside family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Hacienda Sisal - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Char Hut - This poolside café specializes in American cuisine and serves light fare only. Open daily.
Sidelines Sports Bar - Onsite sports bar. Happy hour is offered. Open daily.
Sand Dollar - This seafood restaurant serves lunch and dinner. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at The Royal Sands Resort & Spa All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included
Basic alcoholic beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Snorkeling

Land activities

Bicycling
Tennis
Tennis lessons

Lessons/classes/games

Aerobics
Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free extended parking on site

Food and drink

  • 2 poolside bars
  • 4 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Char Hut
  • Hacienda Sisal
  • La Veranda
  • Sand Dollar
  • Sidelines Sports Bar

Things to do

  • 4 outdoor pools
  • 4 outdoor tennis courts
  • Air hockey
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Paddleboard
  • Playground
  • Shopping
  • Snorkelling
  • Tennis lessons

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot tub
  • In-room massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Lift

More

  • 15 buildings
  • 9 floors
  • Built in 2000
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 500
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests staying on Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
One registered guest in each villa must be at least 25 years of age and willing to accept responsibility for the actions of all villa occupants.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Royal Sands Resort & Spa All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300.00 per accommodation, per stay
  • A tax is imposed by the city: USD 4.27 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Royal Sands
Royal Sands All Inclusive
Royal Sands All Inclusive All-inclusive property Cancun
Royal Sands Cancun
Sands All Inclusive
Royal Sands All Inclusive All-inclusive property

The Royal Sands Resort & Spa All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1561 out of 2695 reviews
Rating 8 - Good. 588 out of 2695 reviews
Rating 6 - Okay. 325 out of 2695 reviews
Rating 4 - Poor. 111 out of 2695 reviews
Rating 2 - Terrible. 110 out of 2695 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mara S

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful vacation with friends and family! Our room was lovely and very clean. Staff members were kind and accommodating.
Stayed 5 nights in Apr 2025

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Apr 2025

4/10 Poor

Aidee

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I am never coming back to this resort. The food was not good. I barely ate. I ended up buying snacks from the convenient store because I did not eat much. The customer service was really bad. If you are not white, you will be treated poorly. Very disappointed…
Stayed 4 nights in Apr 2025

10/10 Excellent

Elizabeth

Stayed 6 nights in Apr 2025

10/10 Excellent

Jerry A

Liked: Cleanliness, amenities, property conditions & facilities
The sand was cleanly white, water was light blue! Will definitely come back again!
Stayed 7 nights in Apr 2025

8/10 Good

Bikramjit, Breslau

Liked: Cleanliness, staff & service
Stayed 7 nights in Apr 2025

8/10 Good

Siegfred

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice vacation
Stayed 3 nights in Apr 2025

10/10 Excellent

Gus

Liked: Cleanliness, staff & service, property conditions & facilities
Went here for our first time in Cancun and it was perfect
Stayed 4 nights in Apr 2025

8/10 Good

Mahdi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Royal Sands! The property is exceptionally clean, with a beautiful and well-maintained beach that was a highlight of our trip. The staff were friendly, welcoming, and always quick to respond to any request. Our suite felt more like a one-bedroom apartment, complete with a full kitchen, which made it perfect for a comfortable, extended stay. The amenities and activities offered were fantastic and kept us entertained throughout. While some parts of the unit are still awaiting full renovation—such as the older fridge and a bathtub with a few rust spots—it didn’t take away from the overall quality of our experience. If those items are renovated or if they have fully renovated suites, we will definitly return to this resort.
Stayed 4 nights in Apr 2025

6/10 Okay

David

Travelled with family
Disliked: Staff & service, room comfort
Stayed 6 nights in Apr 2025

10/10 Excellent

Patricia

Liked: Cleanliness
All of it!
Stayed 8 nights in Apr 2025

4/10 Poor

Theodore

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities

Not acceptable

Honestly cant fathom why the reviews are so high for this place online. I would avoid it. Rooms are in bad need of updating, especially the bathrooms. Navigating the restaurants is beyond frustrating. They give timeshare owners priority for reservations, so literally every time we tried to make a reservation (always between 8 am and 9 am) we were told there was no availability. Finally had to threaten a conplaint higher up the chain to get into a restaurant and when we were there it wasn't even busy. The food was what you'd expect from an AI. Barely acceptable. Was successful getting reservations twice in a week's stay. We ended up going outside of the resort a couple times just so we weren't stuck with buffet food getting soggy in warmer trays every night. There are also surcharges for anything beyond nasty drip coffee, beer or watered down well drinks. All inclusive is definitely a misnomer. Likely to take up the issue with Holiday Inn who owns the resort, which we found out on arrival, and explains a lot. Was not worth the $700 a night we paid for our family of five. Housekeeping was consisent and the grounds were well maintained. Staff was friendly.
Stayed 7 nights in Apr 2025

6/10 Okay

Tami Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The all inclusive package at this resort is a C- at best. The draft beer is watered down & if you want any other Mexican beer its an upcharge in can or bottle. The mixed drinks are horrible as well, hardly any liquor. The food was C- at best as well. It got worse when Holiday Inn took over. Tried to Americanize it for profit.
Stayed 5 nights in Apr 2025

10/10 Excellent

Africa

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 4 nights in Apr 2025

10/10 Excellent

Rana

Stayed 7 nights in Apr 2025

10/10 Excellent

James

Solo traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! I will come back
Stayed 3 nights in Apr 2025

10/10 Excellent

Sharnjeet Kaur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was attentive. The amenities were reasonable. Overall a wonderful experience!
Stayed 7 nights in Apr 2025

6/10 Okay

Daravong

Stayed 4 nights in Apr 2025

10/10 Excellent

OKSEAN

Stayed 3 nights in Apr 2025

8/10 Good

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was kept very clean and the service of the staff was very good. A drawback was having to switch rooms on Saturday for guests with a Saturday to Saturday booking.
Stayed 3 nights in Apr 2025

6/10 Okay

Christine Ann, Foxfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, wonderful food. But! management needs to visit other 'all-inclusives' to see how it can be done better. The staff spend so much time filling out receipts for zero dollars, and then taking your room key for everything! Why. It's all inclusive, plus we all have arm bracelets on. Makes service slow as wait staff are filling out paper and taking keys that you have to then wait for. Spoils it a bit!
Stayed 5 nights in Apr 2025

10/10 Excellent

Lida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food and the staff are amazing. The beach is one of the nicest beaches I’ve been to . It was nice relaxing stay. The only issue was no shows in the evening. It was extremely quiet , and other than the buffet . Not much was going on. I would highly recommend this resort. Just keep in mind there will be not much going on in the evenings.
Stayed 7 nights in Apr 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
We very much enjoyed the stay. Property was clean and felt safe. Everyone working there was helpful.
Stayed 5 nights in Apr 2025

8/10 Good

Ujai

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food
Stayed 3 nights in Apr 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

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Flights

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