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Grande Rockies Resort - Bellstar Hotels & Resorts

4.0 star property

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Photo gallery for Grande Rockies Resort - Bellstar Hotels & Resorts

Exterior
Exterior
Suite, 2 Bedrooms
Restaurant
Suite, 2 Bedrooms

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking included
  • Air-conditioning
  • Gym
  • Business services
  • Bar

Explore the area

View in a map
901 Mountain St, Canmore, AB, T1W0C9
  • Place, Elevation Place
    ‪6 min walk‬
  • Place, Canmore Mountain Market
    ‪6 min walk‬
  • Place, Canmore Museum and Geoscience Centre
    ‪12 min walk‬

Room options

View all photos for Guest Room, 1 King Bed (not in main lodge)

Down duvets, pillow-top beds, iron/ironing board, free wired Internet

Guest Room, 1 King Bed (not in main lodge)

8.0 out of 10
Very good
(32 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Guest Room, 2 Double Beds (not in main lodge)

Guest Room, 2 Double Beds (not in main lodge)

Guest Room, 2 Double Beds (not in main lodge)

7.4 out of 10
Good
(52 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(30 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Mountain View One Bedroom King Suite

Down duvets, pillow-top beds, iron/ironing board, free wired Internet

Mountain View One Bedroom King Suite

8.4 out of 10
Very good
(5 reviews)
  • Mountain view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

7.8 out of 10
Good
(24 reviews)
  • 71 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed
  • Free wired internet

View all photos for Mountain View Two Bedroom Suite

Down duvets, pillow-top beds, iron/ironing board, free wired Internet

Mountain View Two Bedroom Suite

8.4 out of 10
Very good
(14 reviews)
  • Mountain view
  • 71 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed
  • Free wired internet

Similar properties

Front of property
Canmore Inn & Suites
Canmore
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.1 out of 5, Very good, 2,307 reviews
The price is €137
includes taxes & fees
24 May - 25 May
Canmore Inn & Suites

About this property

Grande Rockies Resort - Bellstar Hotels & Resorts

A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Self parking is free. Other amenities include a 24-hour business center, a picnic area, and a lobby fireplace. Housekeeping is available on request.
Grande Rockies Resort - Bellstar Hotels & Resorts offers 100 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters. 42-inch LCD televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wired Internet access. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Grande Rockies Resort - Bellstar Hotels & Resorts. During your stay, you're just a quick walk from Elevation Place. Enjoy features like free self parking, plus a restaurant and a gym.
  • Free wired Internet
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a 24-hour business center, 2 meeting rooms, and an elevator
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Elevation Place and Canmore Mountain Market
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 2 meeting rooms are available.

A fitness center, a vending machine, and ski storage are also featured at Grande Rockies Resort - Bellstar Hotels & Resorts. Self parking is free.

This Art Deco Canmore hotel is smoke free.

Grande Rockies Resort - Bellstar Hotels & Resorts has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Ski storage

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping on request

Business services

  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 4 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2010
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
A valid credit card in the guest's name is required for check in. Check in without a valid credit is not permitted.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 250.00 per stay
  • Resort fee: CAD 21 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 10 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Grande Rockies
Grande Rockies Canmore
Grande Rockies Resort Bellstar Hotels Resorts Canmore
Grande Rockies Resort Canmore
Grande Rockies Hotel Canmore
Grande Rockies Resort Canmore, Alberta
Grande Rockies Resort Bellstar Hotels Resorts
Grande Rockies Bellstar Resorts Canmore
Grande Rockies Bellstar Resorts
Grande Rockies Resort
Grande Rockies Resort Bellstar Hotels Resorts
Grande Rockies Resort - Bellstar Hotels & Resorts Hotel
Grande Rockies Resort - Bellstar Hotels & Resorts Canmore
Grande Rockies Resort - Bellstar Hotels & Resorts Hotel Canmore

Grande Rockies Resort - Bellstar Hotels & Resorts Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 311 out of 1000 reviews
Rating 8 - Good. 269 out of 1000 reviews
Rating 6 - Okay. 216 out of 1000 reviews
Rating 4 - Poor. 115 out of 1000 reviews
Rating 2 - Terrible. 89 out of 1000 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Paul

Stayed 1 night in Oct 2025

4/10 Poor

Kristopher

Horrible Parking, pool area not included as advertised
Stayed 1 night in Feb 2026

10/10 Excellent

Doina

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service all.
Stayed 2 nights in Feb 2026

10/10 Excellent

Gloria

Liked: Cleanliness, amenities, property conditions & facilities
Great room and view. The pool was awesome.
Stayed 1 night in Feb 2026

6/10 Okay

Rhonda

When calling in and
Stayed 1 night in Feb 2026

4/10 Poor

Melanie

Front desk staff were not helpful or accommodating. Underground parking will not accommodate an suv with a ski box, we were told to park in another area, that was also full. Upon check in, we were not told the elevator near our room was not functioning, which was not helpful given how far the rooms are away from reception. It’s really a 3 star hotel trying to be upscale with the renovations.
Stayed 1 night in Feb 2026

6/10 Okay

Amanda

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Cleanliness
Room was in decent condition, they are in the middle of doing renos. Our room was recently painted, paint spots all over the floor, and had a strong odour, looked like everything was quickly put back together. We kept our patio door open as much as we could, luckily it was nice outside. Room wasn’t very clean, finger prints everywhere, dirty floors especially in bathroom, foot prints in shower, furniture especially couch was very stained and quite disgusting, coffee makers could use and update. Resort was ok, kids liked the pool area, good breakfast in restaurant. Resort staff wasn’t the most friendly but overall decent stay.
Stayed 3 nights in Feb 2026

10/10 Excellent

Michel

Stayed 2 nights in Feb 2026

10/10 Excellent

PAUL

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice room, clean and friendly staff at the reception desk.
Stayed 2 nights in Jan 2026

2/10 Terrible

Anastasia

Disliked: Cleanliness, staff & service, amenities
Unfortunately nowhere in our booking did it say we were in the Annex building until our check in. With this room we had no access to the property amenities listed, I.e. the pool and hot tub. Despite, in the room itself, there was a sign speaking to the “pool towels”. The bathroom also had red/pink mold in the ceiling and black mold in the shower. At check out the lady was on a personal call and didn’t even end it to help me. She said something to the man and he stopped talking. The phone was on speaker. Very unfortunate and we likely won’t try to stay here again. We had one previous experience that was ok too. Construction/renovations continue and so we were forgiving of some things previously, but this time sucked. Will not recommend staying here. out the front desk lady was on a p
Stayed 1 night in Feb 2026

10/10 Excellent

Janelle

Stayed 2 nights in Jan 2026

6/10 Okay

Marta

Travelled with family
Liked: Property conditions & facilities
Disliked: Amenities
Room was so hot (28 degrees), had to run a/c all night even in January. Also booked on expedia which said we would have pool access, however as soon as you book you get an email that pool access is no longer included. This should be corrected on Expedia.
Stayed 1 night in Jan 2026

6/10 Okay

Stephanie

Stayed 2 nights in Jan 2026

6/10 Okay

Brienne

Stayed 2 nights in Jan 2026

2/10 Terrible

Paulette

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
I did explain already the checkin concern. The staff member was great but with there being only one of her, we waited for a very long time. We have a 5 month old baby who needed a nap and a feed, waiting made it stressful for everyone. The room was disgusting. It was sticky and stale, not cleaned very thoroughly. I snapped a few photos if you’d like to understand better. There is grime buildup on every door and frame, the kitchen cabinets and closets. The floor itself was so gross. At one point I spilled some water and used a paper towel to wipe it up, the paper towel came up nearly black with grime. Both showers need a good scrub and re-caulk. There is clearly mildew in each corner. Further, one of the showers barely worked.
Stayed 1 night in Jan 2026

4/10 Poor

Ernst Rudolf Christian, Royston

Travelled with family
Disliked: Amenities
checked in Friday night, the lady at the checkin was a bit harsh, telling us about " no room service, 20$ if you mess up the fragile key card and you are in the separate building so pool access means you can go to the municipal pool. Not the hotel pool and hot tub. So we are in the bunkhouse.
Stayed 2 nights in Jan 2026

6/10 Okay

Nan

Travelled with family
Disliked: Cleanliness, amenities
The room was in need of a remodel, which was going on during my visit. An oven that stinks up the room, is a housekeeping issue! The hot tub pool area was dirty - green water.
Stayed 4 nights in Jan 2026

6/10 Okay

Chris

Stayed 2 nights in Jan 2026

10/10 Excellent

Anthony

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly. Room was spacious and clean. Fully stocked with everything we needed. Great view. Will definitely stay here again.
Stayed 2 nights in Jan 2026

10/10 Excellent

Patti

Liked: Cleanliness, staff & service, property conditions & facilities
We love staying here
Stayed 2 nights in Jan 2026

8/10 Good

Allan

Stayed 3 nights in Dec 2025

4/10 Poor

Kadima

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You will loose lots of business. If you need to increase the price because of cost then put it on the price of the hotel. Everything was a charge, which I have come here for many years and that was not the case. Really, $25 for late check out per hour? Come on. Or the change that the pool Isn’t available was the worst of them all from the Annex. It’s… if it’s the cost, put it in the price of the hotel. Lots of hotel in the same situation with people needing to come from other building to go on the hotel, we will explore other options next year.
Stayed 1 night in Jan 2026

2/10 Terrible

Dezmond

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Asked staff for early check in staff was rude and told me that check in is at 4, room was very small with 2 small beds, (paid for a 2 queen size room almost 400) tried to go swimming when we woke up the out last day and was told the building we are staying in cant use the pool but everyone else can.
Stayed 1 night in Jan 2026

8/10 Good

Kyla

Stayed 1 night in Dec 2025

2/10 Terrible

Julie

Stayed 1 night in Dec 2025