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Protea Hotel by Marriott Franschhoek

4.0 star property

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Photo gallery for Protea Hotel by Marriott Franschhoek

Bar (on property)
Outdoor pool
Room, 2 Single Beds
Terrace/patio
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
33/34 Huguenot Road, Franschhoek, Western Cape, 7690
  • Place, Franschhoek Wine Tram
    ‪3 min walk‬
  • Place, Franschhoek Town Hall
    ‪6 min walk‬
  • Place, Huguenot Monument
    ‪4 min drive‬
  • Airport, Cape Town (CPT-Cape Town Intl.)
    ‪71 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

9.8 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Room, 1 Bedroom

Executive Room, 1 Bedroom | Living room

Executive Room, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Protea Hotel by Marriott Franschhoek

An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Housekeeping is available on request.
Protea Hotel by Marriott Franschhoek offers 40 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. 40-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Protea Hotel by Marriott Franschhoek. During your stay, you're just a quick walk from Dutch Reformed Church. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 5-minute walk from Franschhoek Town Hall and 6 minutes by foot from Franschhoek Wine Tram
  • Airport and local-area shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. An outdoor pool, a library, and a terrace are also featured at the business-friendly Protea Hotel by Marriott Franschhoek. Free self parking is available. You'll have access to the health club at a partner property.

This 4-star Franschhoek hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:00 AM.
Protea Hotel by Marriott Franschhoek has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: ZAR 235 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Library
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Biodegradable coffee stirrers available
  • Built in 1880
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with premium satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Laptop-compatible safe
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately ZAR 235 per person
  • Airport shuttle fee: ZAR 1250 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Protea Hotel by Marriott Franschhoek offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Franschhoek Protea Hotel
Protea Franschhoek
Protea Hotel Marriott Franschhoek
Protea Marriott Franschhoek
Protea By Marriott Franschhoek
Protea Hotel by Marriott Franschhoek Hotel
Protea Hotel by Marriott Franschhoek Franschhoek
Protea Hotel by Marriott Franschhoek Hotel Franschhoek

Protea Hotel by Marriott Franschhoek Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 187 out of 327 reviews
Rating 8 - Good. 102 out of 327 reviews
Rating 6 - Okay. 25 out of 327 reviews
Rating 4 - Poor. 7 out of 327 reviews
Rating 2 - Terrible. 6 out of 327 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Lawrence

Stayed 1 night in Feb 2026

10/10 Excellent

Carlo

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large rooms, lovely pool and sun loungers. Friendly staff and really great breakfast options.
Stayed 2 nights in Jan 2026

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Amazing place to stay and staff were lovely and helpful. Evelina was responsive and knowledgeable making it easier to make arrangements via email from the UK before we headed over for our stay. Would recommend and 100% stay again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Patricia

Stayed 2 nights in Jan 2026

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
This is an excellent hotel. Nice spacious rooms, nice pool area, reception staff were incredibly helpful and attentive. Could not ask for more
Stayed 4 nights in Nov 2025

8/10 Good

Jaya Devi

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great stay, cozy place with easy access to locations such as Wine Tram. Excellent staffs at the reception and parking area! Kudos for great work!
Stayed 2 nights in Nov 2025

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, great service and very comfortable rooms. Will stay again.
Stayed 4 nights in Oct 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Super location
Stayed 2 nights in Sep 2025

10/10 Excellent

Pierre

Stayed 1 night in Aug 2025

6/10 Okay

Joseph

Business traveller
Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Victor

Travelled with family
Liked: Staff & service, property conditions & facilities
It is well located in a beautiful town and the staff were excellent
Stayed 1 night in Apr 2025

6/10 Okay

Robert

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Noisy fridge.

I am a light sleeper and was kept awake by refrigerator motor stopping and starting. The fridge was stupidly situated right next to the bed. I do not think that the fridge was faulty.
Stayed 1 night in Mar 2025

10/10 Excellent

Caroline, Colwyn Bay

Stayed 2 nights in Mar 2025

8/10 Good

Herman, Terrace

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Neevra, Atlanta

Liked: Cleanliness, amenities, property conditions & facilities
Best place to stay
Stayed 2 nights in Mar 2025

8/10 Good

Dirk

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It is an awesome property, but keep in mind that the Protea Chain in South Africa is not well integrated with Marriott. You need to get a paper receipt and apply for points later.
Stayed 1 night in Feb 2025

6/10 Okay

Christopher

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Hotel is nice but there aren’t enough seating areas around the pool, in particular sun beds. Rooms facing the road are a little noisy and dark. Breakfast area is dated and tired - it’s a nice hotel, polite staff but it’s looking a little dated
Stayed 1 night in Feb 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, excellent property, wonderful staff. Five stars.
Stayed 2 nights in Jan 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class, staff all friendly nothing a problem, room spotless clean and bright, excellent breakfast and restaurant food, absolutely no complaints.
Stayed 5 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well positioned “boutique” style hotel

Lovely, almost boutique hotel very well positioned on the end of Franschhoeks Main Street. Hotel is two story with rooms largely overlooking a central pool/garden court yard Hotel has its own gated secure free parking. Adjoining the hotel is the Hussar Restaurant which is well worth trying although, like many of the more popular restaurants in Franschhoek is busy and booking is recommended. I would thoroughly recommend the hotel.
Stayed 6 nights in Jan 2025

10/10 Excellent

Oliver, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A spacious, well planned, relatively small hotel set out spaciously & smartly. Great staff too.
Stayed 2 nights in Jan 2025

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Lora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was my first time to South Africa, the receptionist and manager of the hotel helped me feel safe and welcomed. We arrived late due to delay and the receptionist was friendly, telling us where we can go to stretch our legs. When I asked if I can move the swing chair to outside my room, the manager offer to get the guard to help me. The place is lovely and I will definitely go back again.
Stayed 4 nights in Jan 2025