ARK Canary Wharf

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Where to?

Dates

June 2025

July 2025

1 bedroom, memory-foam beds, in-room safe, laptop workspace

Overview
Rooms
Location
Policies

Good

Popular amenities

Breakfast available
24/7 front desk
Parking available
Laundry

Explore the area

20 Crossharbour Plaza, London, England, E14 9YF

O2 Arena
‪5 min drive‬
ExCeL Exhibition Centre
‪7 min drive‬
Tower Bridge
‪11 min drive‬
London (LHR-Heathrow)
‪52 min drive‬

Room options

Studio

Sleeps 1
1 Twin Bed

Premium Studio

20 sq m
Sleeps 2
1 Double Bed

Basic Studio

Sleeps 2
1 Double Bed

One Bedroom Flat

30 sq m
Sleeps 2
1 Double Bed

Big Studio

30 sq m
Sleeps 2
1 Double Bed

Classic Studio

16 sq m
Sleeps 2
1 Double Bed

Similar properties

Pet-friendly
Free WiFi
Restaurant
Breakfast available

for 1 room

includes taxes & fees

3 Jul - 4 Jul

About this property

ARK Canary Wharf

Hotel with an indoor pool, near Cutty Sark

Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking, and coffee/tea in a common area are onsite. Weekly housekeeping is available.

ARK Canary Wharf offers 151 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature memory foam mattresses. Accommodations at this 4-star hotel have kitchenettes with refrigerators, stovetops, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch LED televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Our customers tell us they can't get enough of the pool at ARK Canary Wharf. During your stay, you'll be within walking distance of Cutty Sark. Enjoy features like free WiFi in public areas, plus an indoor pool and a 24-hour gym.

Free WiFi
Enjoy a bite to eat at the café
Full breakfast served daily for a fee
Self parking available for a fee
Take a swim in the indoor pool
Amenities include a front-desk safe, laundry facilities, and a multilingual staff
Onsite recreation includes a 24-hour gym
Guests really like the accommodations for the comfy beds and cleanliness
8 minutes by car from ExCeL Exhibition Centre and 9 minutes from Tower Bridge

Along with a coffee shop/cafe, there's a snack bar/deli on site. Public spaces have free WiFi. ARK Canary Wharf offers its guests an indoor pool and a 24-hour fitness center. A library, multilingual staff, and coffee/tea in a common area are also featured at ARK Canary Wharf. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 8:30 AM to 1:00 PM.

Another Brother - This café serves breakfast, brunch, lunch, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Languages

English, French, Italian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Parking on site (GBP 12 per night)
Limited on-site parking

Food and drink

Daily full breakfast available 8:30 AM to 1:00 PM for a fee: GBP 7.50 to 15 per person
A coffee shop/cafe
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Another Brother

Things to do

24-hour gym
Indoor pool
Library
TV in common areas

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Housekeeping (weekly)
Multilingual staff

Business services

Coworking space

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Grab bar near toilet
Lift
Low-height counter and sink
Raised toilet seat
Wheelchair accessibility
Wheelchair accessible (may have limitations)

20 floors
Built in 2019
Communal living room
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Memory foam mattress

Bathroom

Free toiletries
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Towels provided

Entertainment

32-inch LED TV with cable channels

Food and drink

Coffee/tea maker
Cookware, dishware, and utensils
Electric kettle
Hob
Kitchenette
Refrigerator

Heating
Iron/ironing board
Laptop workspace
Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately GBP 7.50 to 15 per person
Self parking fee: GBP 12 per night
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Long-term renters welcome

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

Children 18 years old and younger aren't allowed at this property.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

ARK Canary Wharf Hotel

ARK Canary Wharf London

ARK Canary Wharf Hotel London

ARK Canary Wharf Reviews

7.6

Good

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Excellent

Mano

20 Mar 2025

Stayed 2 nights in Mar 2025

6/10 Okay

Jacques

Travelled with group

17 Mar 2025

Small tidy room. Hairs all over bed, sheets and in the bed and pillows in apartment, window sill covered in dust. Dirty floor, dusty shelves and kitchen shelves. Bathroom door not on roller so wouldnt open properly.

Stayed 3 nights in Mar 2025

2/10 Terrible

Maddey

16 Mar 2025

Stayed 2 nights in Mar 2025

10/10 Excellent

Jane

16 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Perfect spot for what we needed.

Stayed 1 night in Mar 2025

4/10 Poor

Jodie

Travelled with group

16 Mar 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Save your money!

Disappointing. Had to have a passport to check in for ID which I want told about, this caused issues as I didn’t have it on me, luckily I had a picture of it otherwise they wouldn’t have let me check in! They also wanted £100 security deposit which I wasn’t aware of. The room was so tiny it was laughable. The bed was a small double and the “bathroom” was just a cloakroom with a shower in it. The only saving grace was the swimming pool and sauna and the iced matcha from the cafe. I wouldn’t stay there again. Save your money

Stayed 1 night in Mar 2025

6/10 Okay

Bryony

15 Mar 2025

Stayed 2 nights in Mar 2025

4/10 Poor

Adam

Business traveller

12 Mar 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Zero sleep

The hotel room was tiny and not very well maintained. Plug sockets hanging out the wall. All needed repainting specially the skirting boards. The DLR is so noisy all night so I wouldn’t recommend to anybody.

Stayed 1 night in Mar 2025

2/10 Terrible

John

Business traveller

9 Mar 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Room was in poor condition and not clean. Staff were not friendly.

Stayed 2 nights in Mar 2025

2/10 Terrible

Baljinder

8 Mar 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Mar 2025

10/10 Excellent

Kimberly

8 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday solo stay to romanticise myself x

I stayed for the night to treat myself for my birthday and I felt comfortable, looked after and very welcomed. Anything I requested, I kindly received and I thank the staff who delivered! Made my birthday special!

Stayed 1 night in Mar 2025

10/10 Excellent

Matthan

8 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Is was nice experience

Stayed 4 nights in Mar 2025

6/10 Okay

Phil

Business traveller

5 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Noise from DLR

Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveller

3 Mar 2025

Disliked: Staff & service

Waited 15 + mins at check in, they didn't have a room for me, when I got a room someone was already in it!

Stayed 1 night in Mar 2025

6/10 Okay

Broni

Travelled with partner

28 Feb 2025

Liked: Cleanliness

Disliked: Staff & service, amenities

The pool facilities were terrible. The hot tub wasn't hot which defeats the purpose really.

Stayed 1 night in Feb 2025

2/10 Terrible

Yassine

27 Feb 2025

Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Travelled with group

27 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2025

8/10 Good

John

Business traveller

26 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Actually quite a good small hotel, pool was nice but didn’t get chance to try the gym. Room was small but clean. Shower is small so not recommended for bigger people. The DLR is loud but if you have ear plugs your are ok. Good value for what I paid. Internet was free but complicated to setup for multiple devices.

Stayed 2 nights in Feb 2025

10/10 Excellent

Amarjit

21 Feb 2025

Stayed 1 night in Feb 2025

8/10 Good

Paul

Business traveller

20 Feb 2025

Liked: Property conditions & facilities

Stayed 1 night in Feb 2025

2/10 Terrible

Qasim

19 Feb 2025

Stayed 1 night in Feb 2025

10/10 Excellent

Travaughn

19 Feb 2025

Liked: Cleanliness

Lovely little getaway

Stayed 1 night in Feb 2025

2/10 Terrible

Emily

18 Feb 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT GO HERE

This was the most horrible hotel I have ever been in you will not catch me in this area again please do not spend your money on this hotel it’s better to spend a bit more for a better experience everything was such a let down and disappointment we came in they told us anytime we want to open our room door we have to ask a staff member because apparently our key card doesn’t work the room had NO WIFI I had to stand outside to use my phone the to Did not work and it smelled absolutely disgusting the pool was so dirty the toilet was smaller than a university accommodation toilet I’m serious I had to use it with the door open what a waste of money I feel so angry and upset and we asked to change rooms they said no just absolutely terrible

Stayed 2 nights in Feb 2025

4/10 Poor

daniel

Business traveller

16 Feb 2025

Liked: Staff & service

Disliked: Property conditions & facilities

Paint peeling in the bathroom, no cutlery, yet there is a kitchenette, DLR noise is very loud as are the other occupants/guests

Stayed 1 night in Feb 2025

10/10 Excellent

leon

Business traveller

9 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

leisure facilties are great

Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveller

6 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 My favourite hotel in London!

I recently stayed at ARK for the second time, this time with my boyfriend to celebrate my birthday, and it was just as incredible as I remembered. From the moment we arrived, the receptionist was so kind, welcoming, and helpful, making the check-in process seamless. Their warmth and professionalism truly made us feel at home. The amenities here are absolutely outstanding. The swimming pool is a highlight—not only is it beautifully maintained, but the views while swimming are breathtaking. We also made the most of the sauna, steam room, hot tub, and cinema room, all of which added to the luxury of our stay. The pool table was a fun addition, giving us even more ways to relax and enjoy ourselves. Waking up to the stunning city views and indulging in all the amazing facilities made my birthday celebration truly unforgettable. Having stayed here twice now, I can confidently say this is one of the best places to stay in Canary Wharf, and I will definitely be returning again in the future!

Stayed 1 night in Jan 2025