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ARK Canary Wharf

4.0 star property

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Photo gallery for ARK Canary Wharf

Lobby
Memory-foam beds, in-room safe, laptop workspace, blackout curtains
Indoor pool
Lobby sitting area
Fitness studio

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Parking available
  • Laundry room

Explore the area

View in a map
20 Crossharbour Plaza, London, England, E14 9YF
  • Place, One Canada Square
    ‪14 min walk‬
  • Place, Thames River
    ‪16 min walk‬
  • Place, Cutty Sark
    ‪8 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪67 min drive‬

Room options

View all photos for Classic Studio

Classic Studio | Private kitchen

Classic Studio

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Studio

Memory-foam beds, in-room safe, laptop workspace, blackout curtains

Premium Studio

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for One Bedroom Flat

Memory-foam beds, in-room safe, laptop workspace, blackout curtains

One Bedroom Flat

7.0 out of 10
Good
(7 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Big Studio

Memory-foam beds, in-room safe, laptop workspace, blackout curtains

Big Studio

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic studio

Memory-foam beds, in-room safe, laptop workspace, blackout curtains

Classic studio

  • Sleeps 2

View all photos for Premium Studio

Memory-foam beds, in-room safe, laptop workspace, blackout curtains

Premium Studio

  • Sleeps 2

View all photos for One Bedroom Flat

Memory-foam beds, in-room safe, laptop workspace, blackout curtains

One Bedroom Flat

  • Sleeps 2

Basic Studio

  • Sleeps 2
  • 1 Double Bed

View all photos for Studio

Studio

Studio

  • Sleeps 1
  • 1 Twin Bed

Cozy Studio

  • Sleeps 1

Similar properties

Front of property
Novotel London Canary Wharf Hotel
  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.4 out of 5, Excellent, 1,009 reviews
The price is €155
includes taxes & fees
4 Jan - 5 Jan 2026
Novotel London Canary Wharf Hotel

About this property

ARK Canary Wharf

Hotel with an indoor pool, near Cutty Sark
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking, and coffee/tea in a common area are onsite. Weekly housekeeping is available.
ARK Canary Wharf offers 151 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature memory foam mattresses. Accommodations at this 4-star hotel have kitchenettes with refrigerators, stovetops, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch LED televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the pool at ARK Canary Wharf. During your stay, you'll be within walking distance of Cutty Sark. Enjoy features like free WiFi in public areas, plus an indoor pool and a 24-hour gym.
  • Free WiFi
  • Enjoy a bite to eat at the café
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, laundry facilities, and a multilingual staff
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the comfy beds and cleanliness
  • 8 minutes by car from ExCeL Exhibition Centre and 9 minutes from Tower Bridge
Along with a coffee shop/cafe, there's a snack bar/deli on site. Public spaces have free WiFi. ARK Canary Wharf offers its guests an indoor pool and a 24-hour fitness center. A library, multilingual staff, and coffee/tea in a common area are also featured at ARK Canary Wharf. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:30 AM to 1:00 PM and on weekends from 8:30 AM to 1:00 PM.
Another Brother - This café serves breakfast, brunch, lunch, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (GBP 20 per night)
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee 7:30 AM to 1:00 PM on weekdays and 8:30 AM to 1:00 PM on weekends; GBP 7.50 to 20 per person
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Another Brother

Things to do

  • 24-hour gym
  • Indoor pool
  • Library
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 20 floors
  • Built in 2019
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchenette
  • Refrigerator

More

  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 7.50 to 20 per person
  • Covered self parking fee: GBP 20 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger aren't allowed at this property.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

ARK Canary Wharf Hotel
ARK Canary Wharf London
ARK Canary Wharf Hotel London

Reviews

ARK Canary Wharf Reviews

7.4

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 593 out of 1446 reviews
Rating 8 - Good. 325 out of 1446 reviews
Rating 6 - Okay. 196 out of 1446 reviews
Rating 4 - Poor. 151 out of 1446 reviews
Rating 2 - Terrible. 181 out of 1446 reviews

Reviews

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent facilities
Stayed 1 night in Nov 2025

2/10 Terrible

Jack

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

RAZIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Tatum

Stayed 2 nights in Sep 2025

2/10 Terrible

Ophelia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Underwhelming and Unimpressed.

The staff were unhelpful and dismissive. I had a parcel delivered and they couldn’t find it, no sense of urgency. The room was underwhelming and not very clean. Would not recommend.
Stayed 1 night in Jul 2025

10/10 Excellent

Karmarley

Stayed 1 night in Jul 2025

2/10 Terrible

Hamida

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The lobby was nice
Stayed 1 night in Jul 2025

8/10 Good

Julia

Stayed 1 night in Aug 2025

2/10 Terrible

Ruslan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible hotel – avoid

A brand-new swimsuit was stolen from our room after housekeeping, and despite countless follow-ups (even emailing the founder), management completely ignored me. Zero accountability, zero respect for guests – stay anywhere else in London.
Stayed 8 nights in Aug 2025

10/10 Excellent

Kalina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Unexpectedly tiny shower but other than that amazing ! Highly recomend
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No AC, window doesn’t stay open. WiFi kept disconnecting.
Stayed 1 night in Sep 2025

8/10 Good

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, quiet and simple check-in. Size of room is fine. Would benefit from a kettle and tea making facilities in the room!
Stayed 1 night in Sep 2025

2/10 Terrible

George

Travelled with partner
Disliked: Amenities, property conditions & facilities
Very disappointed with this stay. I was expecting a 4 star experience but outside of the reception area & the pool, it felt like a 2 star experience. I paid £144 and on top of that I was asked for a deposit of £100 too on arrival! The standard for 4 and 5 star stays is normally a £50 deposit! All the basic things you would expect a 4 star stay to have on arrival to the room didn’t exist. No slippers or shower cap or robe. But not even basic things like cutlery or mugs. Tea bags sure, but no mugs - very strange that I had to ask for this & also had to ask for plates, pans and even washing up liquid to be brought up to the room. The shower was cramped. No hand soap for washing your hands after using the toilet, only hand lotion & shampoo - very weird. The bed was barely a double as advertised, it was more like a large single and felt cheap for a 4 star place. The room was very hot, with no air con, we opened the window but that idea was quickly abandoned as the loud sound of an train passing by every 5-10 mins until 1:30am made sleep impossible. Only good memory is for two members of staff who were friendly. Will never stay here again.
Single bed trying to be a double
Entrance & surrounding area
Reception area
Stayed 1 night in Sep 2025

2/10 Terrible

Samuel

Disliked: Staff & service, property conditions & facilities

Very, very poor considering the price.

Really poor from start to finish. Very long queues just to check in. I booked a studio flat, £150. It was more like a student dorm and the bathroom was a broom cupboard. There was no cutlery or plates. The room was tiny. There is no bar as advertised, they don’t sell alcohol. There is no “on site parking”, it’s 5 mins away, and you can just book like anyone else, I don’t see why you need to book through the hotel. I told the hotel I was unhappy but was told there was no other options. Would I stay here again? Absolutely not.
Stayed 1 night in Sep 2025

10/10 Excellent

Dennisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasure Pool Amazing

Overall We love it.. Room didn't realised classic studio was ideally for solo person not for two people, warm at night-opening window helps, no hangers in clothing rail, small shower room.
Stayed 4 nights in Sep 2025

10/10 Excellent

Ameeruddin Zain

Stayed 1 night in Sep 2025

2/10 Terrible

Suyata

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Very poor service from the staff and the room was dirty
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really good, rooms are a bit warm
Stayed 2 nights in Aug 2025

4/10 Poor

Ibrahim

Stayed 3 nights in Aug 2025

6/10 Okay

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
I booked this hotel specifically for the sauna and the description said the hotel has ac but the sauna was not working and there was no ac. Also very close the train so can be loud at night especially if window is open for fresh air.
Stayed 1 night in Aug 2025

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

kevin

Travelled with family and small children
Liked: Amenities
T
Stayed 3 nights in Aug 2025

8/10 Good

Annabelle

Stayed 1 night in Aug 2025

2/10 Terrible

Ali

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Rich

Disliked: Staff & service, property conditions & facilities
It’s not you it’s me… When I go stay in London the life gets sucked out of me it’s the most horrible place with the most horrible people so I already get put is a mood!
Stayed 1 night in Aug 2025

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