94.0% Based on 388 reviews TripAdvisor traveller rating 4.5 out of 5

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Hotel Description

A luxury stay in Cape Town awaits you at Sugar Hotel. Within a 20-minute stroll, you'll find popular places like Cape Town Stadium and Cape Town International Convention Centre. Highlights at this family-friendly hotel include a restaurant, free self parking, and a bar/lounge.

LCD TVs with satellite channels are featured in all 8 soundproofed rooms, and you can enjoy free WiFi, iPod docks, and in-room childcare. In-room dining is easy with amenities like fridges and room service. Nice touches to enhance your stay include bathrobes, slippers, and free toiletries. Separate bathtubs and showers, coffee/tea makers, and in-room massages are also available.

A day of pampering can include hot stone massages, Swedish massages, and body scrubs along with aromatherapy and mani/pedis. Other amenities include free WiFi in public areas and laundry facilities. Breakfast is available daily between 7:00 AM and 10:00 AM. There's also limited parking, along with the convenience of an airport shuttle.

Attractions within a 30-minute walk of this 5-star Cape Town City Centre hotel include Two Oceans Aquarium and Greenmarket Square.

Superior King (1)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
€126 per night

Deluxe Double with Plunge Pool

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe King

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior King with Plunge Pool

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Room, Accessible, Ground Floor

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

94.0% of guests recommend out of 388 reviews

Excellent 285
Good 75
Average 16
Poor 7
Terrible 5
Value <span>4.5</span> out of 5
Rooms <span>4.5</span> out of 5
Cleanliness <span>4.5</span> out of 5
Service <span>5.0</span> out of 5

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A round-trip airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Spa services, a terrace, and tour or ticket assistance are also featured at the luxury Sugar Hotel. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Cape Town hotel.

  • 1 building
  • 8 guestrooms or units
  • 3 levels
  • Built in 2004
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Beauty salon
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Fridge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces) , Free parking nearby , Offsite parking discounted rates available

Transport

  • Airport: Cape Town (CPT-Cape Town Intl.) (22.3 km / 13.8 mi)
  • Train station: Cape Town Station (1.9 km / 1.2 mi)
  • Property shuttles: Airport shuttle and train station pick-up
  • Parking: Free self parking

Room Amenities

Sugar Hotel offers 8 forms of air-conditioned accommodation with iPod docking stations and a safe. 32-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower, a complimentary bathrobe, complimentary slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • iPod dock
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Fridge
  • Coffee maker
  • Separate shower and tub
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy breakfast daily from 7:00 AM to 10:00 AM.

Sugar Hotel has a restaurant on-site.

Room service (during limited hours) is available.

Spa Services

  • Hot stone massage
  • Swedish massage
  • Number of treatment rooms 1
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance for details.

Due to drought conditions, water restrictions apply at this property until further notice. Guests can expect periodic water supply outages or reduced water pressure during their stay. For more details, please contact the property using the number provided on the booking confirmation email.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

  • No lifts

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: ZAR120 for adults and ZAR120 for children (approximately)
  • Airport shuttle fee: ZAR395 per room (one-way)
  • Airport shuttle fee per child: ZAR395.00 (one-way), (up to 18 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sugar Hotel Cape Town
  • Sugar Hotel
  • Sugar Cape Town
  • Sugar Hotel Cape Town Central
  • Sugar Hotel And Spa
  • Sugar Hotel & Spa Cape Town, South Africa
  • Sugar Hotel & Spa Cape Town South Africa

You should know

  • Sugar Hotel offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.