88.0% Based on 2406 reviews TripAdvisor traveller rating 4.5 out of 5

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Hotel Description

A luxury stay in the heart of Cape Town awaits you at The Westin Cape Town. Within steps you'll find Cape Town International Convention Centre and Greenmarket Square within a 20-minute stroll. Highlights at this family-friendly hotel include 2 restaurants, a full-service spa, and an outdoor swimming pool.

You can enjoy TVs with satellite channels, and all 483 rooms feature free WiFi, free wired Internet, and in-room childcare. Dining in is an option with 24-hour room service, and minibars provide refreshments. Premium linens invite a comfortable night's sleep, and you'll find nice touches like bathrobes and free toiletries. Coffee/tea makers, free newspapers, and in-room massages are also available.

A relaxing day at Heavenly Spa can include massages, body wraps, and body scrubs along with aromatherapy and mani/pedis. For a drink, you can stop by the hotel's own bar/lounge. Enjoy the indoor swimming pool and health club as well as access to bike rentals. Business amenities include a conference centre, meeting rooms, and a business centre. Other amenities include free WiFi in public areas, a coffee shop/café, and laundry facilities. Free hot/cold buffet breakfast is available. There's also valet parking, along with the convenience of an airport shuttle.

Attractions within a 30-minute walk of this 5-star Cape Town City Centre hotel include Two Oceans Aquarium and Castle of Good Hope.

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
€165 per night

Executive Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Grand Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

88.0% of guests recommend out of 2406 reviews

Excellent 1360
Good 739
Average 184
Poor 71
Terrible 52
Value <span>4.0</span> out of 5
Rooms <span>4.5</span> out of 5
Cleanliness <span>4.5</span> out of 5
Service <span>4.5</span> out of 5

Property Features

The Westin Cape Town offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Free breakfast is served. A computer station is on site and WiFi is free in public spaces. A business centre, a limo/town car service, and meeting rooms are available. A health club, spa services, and a terrace are also featured at the luxury The Westin Cape Town. A round-trip airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. For a fee, parking is available. Smoking is allowed in designated areas at this 5-star Cape Town hotel.

  • 1 building
  • 483 guestrooms or units
  • 19 levels
  • 2 dining venues
  • 19 conference rooms
  • Breakfast available (free)
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Indoor pool
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: Cape Town (CPT-Cape Town Intl.) (20.1 km / 12.5 mi)
  • Train station: Cape Town Station (1.4 km / 0.9 mi)
  • Property shuttles: Airport shuttle and train station pick-up
  • Parking: Valet parking, self parking, and RV/bus/truck parking available for a surcharge

Room Amenities

The Westin Cape Town offers 483 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. Televisions come with satellite channels and pay-per-view films. Bathrooms include a complimentary bathrobe, complimentary toiletries and a hairdryer. Cape Town's hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Films for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests are served a free hot/cold buffet breakfast.

The Westin Cape Town has 2 restaurants serving breakfast only.

24-hour room service is available.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club. The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Boat tours nearby
  • Golfing nearby
  • Parasailing nearby
  • Bicycle rentals on site
  • Mountain biking nearby
  • Golf lessons available nearby
  • Sailing nearby

Spa Services

Heavenly Spa has 16 treatment rooms, including rooms for couples. Services include massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub and a steam room. The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 16
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Massages

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available upon request. Contact the property in advance to make arrangements.

Due to drought conditions, water restrictions apply at this property until further notice. Guests can expect periodic water supply outages or reduced water pressure during their stay. For more details, please contact the property using the number provided on the booking confirmation email.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 18 years old. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

  • No rollaway/extra beds available

Fees

Guests will be asked to pay the following charges at the property:

  • A 1 per cent tourism fee will be charged

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: ZAR650.00 per vehicle (one-way)
  • Self-parking fee: ZAR100.00 per day
  • Valet parking fee: ZAR100 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Westin Cape Town Hotel
  • Westin Hotel
  • Westin Cape Town
  • Cape Town Westin
  • The Westin Cape Town Hotel Cape Town Central
  • The Westin Cape Town South Africa

You should know

  • The Westin Cape Town offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National Rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.