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Hotel Syrene

4.0 star property

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Photo gallery for Hotel Syrene

Reception
Triple Room, Garden View
Terrace/patio
Outdoor pool, pool loungers
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Via Camerelle 51, Capri, NA, 80073
  • Place, Piazza Umberto I
    ‪3 min walk‬
  • Place, Piazzetta di Capri
    ‪5 min walk‬
  • Place, Marina Grande
    ‪14 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪104 min drive‬

Room options

View all photos for Basic Double or Twin Room

Minibar, in-room safe, desk, laptop workspace

Basic Double or Twin Room

9.2 out of 10
Wonderful
(7 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, Garden View

Triple Room, Garden View

Triple Room, Garden View

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 3
  • 3 Single Beds OR 1 Queen Bed and 1 Single Bed

View all photos for Triple Room, Sea View

Triple Room, Sea View

Triple Room, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sea view
  • Sleeps 3
  • 3 Single Beds OR 1 Queen Bed and 1 Single Bed

View all photos for Family Room, Terrace

Family Room, Terrace

Family Room, Terrace

  • 32 sq m
  • City view
  • Sleeps 4
  • 4 Single Beds

View all photos for Comfort Triple Room

Comfort Triple Room

Comfort Triple Room

  • 25 sq m
  • Sleeps 3
  • 3 Single Beds OR 1 Queen Bed and 1 Single Bed

View all photos for Single room with window

Single room with window

Single room with window

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double or Twin Room, Balcony, Garden View

Standard Double or Twin Room, Balcony, Garden View | Extra beds

Standard Double or Twin Room, Balcony, Garden View

9.0 out of 10
Wonderful
(10 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double or Twin Room, Balcony, Sea View

Standard Double or Twin Room, Balcony, Sea View

Standard Double or Twin Room, Balcony, Sea View

10.0 out of 10
Exceptional
(8 reviews)
  • 17 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About this property

Hotel Syrene

Hotel with free breakfast, 6-minute walk to Piazzetta di Capri
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free continental breakfast, free WiFi in public areas, and free train station pick-up are also provided. Additionally, a poolside bar, a snack bar/deli, and a rooftop terrace are onsite.
Hotel Syrene offers 32 air-conditioned accommodations with minibars and safes. 40-inch flat-screen televisions come with satellite channels and pay movies. Bathrooms include showers, bathrobes, slippers, and bidets.

This Capri hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Hotel Syrene, you're just a quick walk from Piazza Umberto I. Features include free breakfast, free WiFi in public areas, and free train station pick-up service.
  • Free continental breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Within a 15-minute walk of Piazzetta di Capri and Faraglioni Rocks
  • Free train station pick-up shuttle service
  • Cats and dogs welcome for free (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

An outdoor pool, a rooftop terrace, and a library are also featured at the business-friendly Hotel Syrene.

This 4-star Capri hotel is smoke free.

Guests are served free continental breakfast daily from 7:30 AM to 10:30 AM.
Hotel Syrene has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free train station pick-up shuttle

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Library
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Accessibility

  • Lift
  • Tile flooring in room

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 11 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT063014A1T9GXCXE3
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Syrene BW Premier Collection Capri
Best Western Hotel Syrene Capri
Best Western Syrene
Best Western Syrene Capri
Best Western Capri
Capri Best Western
Hotel Syrene BW Premier Collection
Syrene BW Premier Collection Capri
Syrene BW Premier Collection
Hotel Syrene Capri
Syrene Capri
Syrene
Best Western Hotel Syrene
Hotel Syrene Hotel
Hotel Syrene Capri
Hotel Syrene Hotel Capri

Hotel Syrene Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 212 out of 307 reviews
Rating 8 - Good. 71 out of 307 reviews
Rating 6 - Okay. 16 out of 307 reviews
Rating 4 - Poor. 3 out of 307 reviews
Rating 2 - Terrible. 5 out of 307 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gregory, Dana Point

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel
Stayed 4 nights in Sep 2025

10/10 Excellent

Rita de kassia

Liked: Cleanliness, staff & service, property conditions & facilities
O hotel e lindíssimo limpo quarto grande café da manhã maravilhoso a área do hotel a localização tudo perfeito com certeza voltarei
Stayed 3 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and outdoor space

We were there for 3 nights. Great location with wonderful outdoor spaces and pool area. Located on the high end designer shopping street so a bit less hectic than other parts of Capri. Things quiet down at the end of the day when the day visitors leave. Make sure to utilize the porter service at 20 Euro per bag and arrange for a taxi through the hotel to avoid long lines at the ferry dock. However, there is a significant premium to reserve a taxi over the already very high taxi cost. Hotel reserved taxi 60 euros …on our own the second day was 25 Euro. Front desk staff not very engaging given the quality of the hotel, but they were very professional and helpful when approached. Overall a great hotel on a very overcrowded island.
Stayed 2 nights in Sep 2025

8/10 Good

Marcela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Shout out to Giani, the bellman, and to the staff at the checking desk as they were very helpful. Location was amazing! Food was good. Washrooms could use a renovation. A bit pricey for what it is but overall, the hotel was good. If you have bigger luggages, it is worth paying the €20 per luggage per way. It’s pricey, but worth having to carry them up the hill.
Stayed 4 nights in Sep 2025

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been to Capri many times. Luckily, I discovered the Hotel Syrene— the best location, a block away from all the shops, restaurants, gelato cafes & transportation. The staff was terrific, and each one was nicer than the next. Plus, my room was beautiful and elegant. The bathroom and amenities are excellent. Loved every moment. I can’t wait to return next summer.
Stayed 2 nights in Sep 2025

10/10 Excellent

azar

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to Stay!

Loved it! Its an oasis right outside the best walking part of Capri Town. Pool is awesome. Rooms were great. Service was 100%. Couldn't be better.
Stayed 1 night in Aug 2025

10/10 Excellent

Cathy

Stayed 3 nights in May 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn’t sure what to expect since it was our first time in Capri, but this hotel is very cute and the outdoor dining outside is under a bunch of lemon trees so peaceful. Staff was soooo helpful helping us make dinner reservations and also beach club reservations. Yoli ate in the middle of all the shopping and so conveniently located! Would definitely stay here again.
Stayed 2 nights in Jul 2025

8/10 Good

Peter

Liked: Property conditions & facilities
The best view of Rome. From the roof top restauraunt bar none.
Stayed 3 nights in Jun 2025

2/10 Terrible

Sultan, Riyadh

Stayed 3 nights in May 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, great location, very clean, and wonderful staff.
Stayed 1 night in May 2025

10/10 Excellent

Ferdinando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Maikel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 3 nights in May 2025

10/10 Excellent

Afshan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Hotel Syrene in Capri was nothing short of perfect! From the moment we arrived, the front desk staff went above and beyond to make us feel welcomed and cared for. They were warm, professional, and always ready with a smile, offering great local recommendations and making sure every detail of our stay was seamless. The hotel itself is beautiful — elegant, peaceful, and ideally located just steps from the heart of Capri. The front desk was so kind to upgrade our room for free without question, with lovely views and all the comforts you could ask for. We especially enjoyed relaxing surrounded by lemon trees and the island’s charm. But what truly made the experience special was the staff — especially at the front desk. Their kindness and attentiveness made us feel right at home, and we’re so grateful for their hospitality. We can’t wait to return and would highly recommend Hotel Syrene to anyone visiting Capri!
Stayed 1 night in May 2025

10/10 Excellent

Shalabh

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location and brilliant staff
Stayed 1 night in Apr 2025

10/10 Excellent

Sergio

Stayed 1 night in Oct 2024

10/10 Excellent

Hilda

Stayed 2 nights in Oct 2024

10/10 Excellent

Dean

Stayed 3 nights in Sep 2024

10/10 Excellent

Armineh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with very kind staff. The room was spacious and comfortable with beautiful sea view. The location is great with many restaurants and shops around. There is an elevator from the hotel that goes down to the ferry terminal. I just wished the restaurant had more protein options for breakfast instead of pastries. I highly recommend hotel Syrene for your stay in Sorrento.
Stayed 3 nights in Sep 2024

10/10 Excellent

MEGAN, PITTSBURGH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hidden gem in Capri. This is my second time staying at this hotel. It is a little off of the main piazza, so very quiet & not crowded. The whole feeling of this hotel is calming from the minute you walk up the stairs to the entrance. Easy access to everything the island has to offer. The pool & the outdoor seating area is lovely. The staff is wonderful & very accommodating.
Stayed 3 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Amin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Excellent location, friendly staff, breakfast options are somewhat limited. Pool is nice.
Stayed 3 nights in Sep 2024

6/10 Okay

Jenalyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location is great! Welcoming and helpful staff. Room was very small and basic. Clean. Good breakfast. Noise from housekeeping in hallways. Recommend extending pool and restaurant hours.
Stayed 4 nights in Aug 2024

10/10 Excellent

Nadica

Stayed 2 nights in Aug 2024