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ibis Carcassonne Est La Cité

3.0 star property

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Photo gallery for ibis Carcassonne Est La Cité

Daily buffet breakfast (EUR 12.90 per person)
Creator video
Exterior
Standard Twin Room, 2 Single Beds
Miscellaneous

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Pool
  • Pet-friendly
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
Rue Camille Flammarion, Carcassonne, Aude, 11000
  • Château Comtal
    ‪2 min drive‬
  • Historic Fortified City of Carcassonne
    ‪2 min drive‬
  • Narbonnaise Gate
    ‪2 min drive‬
  • Carcassonne (CCF-Pays Cathare)
    ‪10 min drive‬

Room options

View all photos for Family Room, 1 Double Bed with Sofa bed

Family Room, 1 Double Bed with Sofa bed

Family Room, 1 Double Bed with Sofa bed

9.0 out of 10
Wonderful
(6 reviews)
  • 21 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Twin Room, 2 Single Beds

Pillow-top beds, desk, soundproofing, free cots/infant beds

Standard Twin Room, 2 Single Beds

8.0 out of 10
Very good
(3 reviews)
  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

8.4 out of 10
Very good
(6 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

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  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 1,003 reviews
The price is €68
includes taxes & fees
29 Sept - 30 Sept
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About this property

ibis Carcassonne Est La Cité

Hotel in Carcassonne with a seasonal outdoor pool and a 24-hour front desk
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a seasonal outdoor pool. Housekeeping is available on request.
Ibis Carcassonne Est La Cité offers 60 air-conditioned accommodations with hair dryers. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at ibis Carcassonne Est La Cité, you'll be within walking distance of Basilica of Saint-Nazaire. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy French cuisine while dining at Café Vins et Cie
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a multilingual staff
  • Onsite recreation includes bike rentals
  • Just a 2-minute drive from Le Musée de la Torture de Carcassone and a few minutes from Basilica of Saint-Nazaire
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A seasonal outdoor pool, a terrace, and multilingual staff are also featured at ibis Carcassonne Est La Cité. Limited free parking is available on a first-come, first-served basis.

This 3-star Carcassonne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
Café Vins et Cie - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: EUR 12.90 for adults and EUR 6.45 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Café Vins et Cie

Things to do

  • Bicycle rentals
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Handrails in stairways (100 centimetre high)
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6 AM
Early check-in subject to availability
Early check-in fee: EUR 10
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 5 per pet, per day
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12.90 for adults and EUR 6.45 for children
  • Pet fee: EUR 5 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in October.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

ibis Carcassonne Est Cité
ibis Est Cité
ibis Est Cité Hotel
ibis Est Cité Hotel Carcassonne
ibis Carcassonne Est Cité Hotel
Ibis Carcassonne Est La Cite
ibis Carcassonne Est La Cité Hotel
ibis Carcassonne Est La Cité Carcassonne
ibis Carcassonne Est La Cité Hotel Carcassonne

Reviews

ibis Carcassonne Est La Cité Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 133 out of 364 reviews
Rating 8 - Good. 165 out of 364 reviews
Rating 6 - Okay. 52 out of 364 reviews
Rating 4 - Poor. 9 out of 364 reviews
Rating 2 - Terrible. 5 out of 364 reviews

Reviews

10/10 Excellent

Ramon

Stayed 1 night in Jun 2025

8/10 Good

Francisco

Stayed 1 night in May 2025

10/10 Excellent

Michael

Travelled with partner
The staff were amazing! So friendly and always smiling. Thanks so much
Stayed 9 nights in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

2/10 Terrible

LUCIEN

Stayed 2 nights in Oct 2023

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb position of room as travelling with dog's. Lovely reception staff and the room was large and very clean. Large and secure car parking area.
Stayed 3 nights in Jun 2023

6/10 Okay

Jayne

Disliked: Amenities, property conditions & facilities
Pool minute and closed, near the car park…not inviting. Hotel in an industrial complex. Cold eggs and sausages at breakfast. I usually LOVE Ibis hotels…this one was not great…
Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is close to the highway. A perfect layover location if you are going to Spain.
Stayed 1 night in Aug 2021

10/10 Excellent

Yoann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Value

Typical Ibis a couple miles from center of town.
Stayed 1 night in Feb 2021

10/10 Excellent

Graeme

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spot on @ a budget price

Didnt get round to using the swimming pool but this budget hotel has a small but nice outdoor one! Room was great for a family of four - breakfast was excellent.
Stayed 1 night in Jul 2019

10/10 Excellent

Kaye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reliable hotel.

Everything was good, as expected. Breakfast was a good buffet. Location was a little out of the centre.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very close to the old city and castle.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay for an overnight stop

Stayed 1 night in Feb 2019

8/10 Good

ray

The bed was very comfortable. Location was excellent. Smallish room but very clean and the bathroom well stocked.
Stayed 1 night in Nov 2018

10/10 Excellent

Mrs.Werner, Los Angeles, USA

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable place to rest and explore the Carcassonne castle while driving from Bordeaux to the Mediterranean side. Everything is clean, comfortable, great breakfast.
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Too far out of town ,so so restaurant. Industrial/ commercial area ugly
Stayed 2 nights in Sep 2018

10/10 Excellent

John, Dallas, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place - - very clean and convenient. Stayed one night in route to the Spanish coast (Cadequez and Lloret de Mar). Close to old medieval town, restaurants, and grocery store. Great breakfast and very friendly staff.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff and good quality food

We found the food served in the restaurant to be of a very high standard despite the budget nature of this hotel. The food was as good, if not better than any other restaurants we visited whilst in Carcassonne
Stayed 4 nights in Jul 2018

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lucky find

We wanted to see Carcassonne but concerned about staying within the walls. The Ibis was a great choice 5 mins from the car park and short walk to the entrance. The hotel was easy to find with sat nav but might not be so without as it is just on business estate. Rooms were comfortable and clean with great shower. We enjoyed our evening meal and service was quick and attentive. Good value recommend.
Stayed 1 night in Jun 2018

8/10 Good

judith

Liked: Cleanliness, property conditions & facilities

The Good and the Bad.

Good location, not far from the castle. Clean,efficient. Reasonable rates. We had previously been in Ibis hotels, but in Northern Europe. This one seemed to be newer, and the room seemed more cramped. We were travelling with a single friend, and he said that he thought that the room was fine for a single person, but that ours was more difficult to move about in because there were two persons. True. The space between the TV and the bed was tight, and we could not both pass at the same time.

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Very good
Stayed 1 night in Mar 2018

8/10 Good

colin, spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stop over

All good for stop over city very quant could have stayed longer but things to do lol
Stayed 1 night in Feb 2018