Family-friendly hotel with a fitness center and a seasonal outdoor pool
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area, and a seasonal outdoor pool. Housekeeping is available on request.
Ibis Styles Carcassonne La Cité offers 60 accommodations with laptop-compatible safes and hair dryers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.
Bathrooms include bathtubs or showers and complimentary toiletries. This Carcassonne hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Guests under 16 years old are not allowed in the fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at ibis Styles Carcassonne La Cité, you're just a quick walk from Basilica of Saint-Nazaire. Free WiFi in public areas, free self parking, and a restaurant are available.
Free WiFi
Free self parking
Enjoy French cuisine and garden views while dining at Le Heaume
Buffet breakfast served daily for a fee
Take a swim in the seasonal outdoor pool
Amenities include a front-desk safe, a meeting room, and a car charging station
Onsite recreation includes a gym, bike rentals, and a playground
Within a 10-minute walk of Basilica of Saint-Nazaire and Château Comtal
Dogs welcome for a fee (restrictions apply)
Ibis Styles Carcassonne La Cité offers its guests a fitness center and a seasonal outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.
A terrace, a vending machine, and multilingual staff are also featured at the family-friendly ibis Styles Carcassonne La Cité. Self parking is free.
This 3-star Carcassonne hotel is smoke free.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
Le Heaume - This poolside restaurant specializes in French cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Electric car charging station on site
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 13 for adults and EUR 6.50 for children
A bar/lounge
A restaurant
Coffee and tea in common areas
Snack bar/deli
Restaurants on site
Le Heaume
Things to do
Bicycle rentals
Foosball table
Games
Gym
Playground
Seasonal outdoor pool
Table tennis
TV in common areas
Family friendly
Cot (surcharge)
Playground
Pool gate
Seasonal outdoor pool
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Vending machine
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
Meeting room
Outdoors
Garden
Pool loungers
Pool umbrellas
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 4:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and up; COVID-19 vaccination requirement applies to all guests aged 18 and up; guests providing vaccine record must have received complete vaccination at least 7 days prior to check-in
For any questions, please contact the property using the information on the booking confirmation
The hotel restaurant is open Monday-Thursday from 7:30-9 PM
Renovations and closures
The following facilities or services will be unavailable from October 17 2025 to October 18 2025 (dates subject to change):
Dining venue(s)
The following facilities are closed seasonally each year. They will be closed from October 1 to May 31:
Swimming pool
The following facilities are closed on Saturday and Sunday:
Dining venue(s)
Access methods
Staffed front desk
Pets
Pets: EUR 10.00 per pet, per day
Only dogs are allowed
Maximum 1 (weight limit: 44 lbs per pet)
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are available for EUR 5 per night.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately EUR 13 for adults and EUR 6.5 for children
Pet fee: EUR 10.00 per pet, per day
Service animals are exempt from fees
Crib (infant bed) fee: EUR 5 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property provides central air conditioning and heating (availability based on the season).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
The seasonal pool will open in June and close in September.
Pool access available from 9:00 AM to 9:00 PM.
To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 October to 31 May.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.