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Aparthotel

Comfort Aparthotel Carcassonne

3.0 star property

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Photo gallery for Comfort Aparthotel Carcassonne

A room with a large window, a bookshelf with a book, a small plant, and a decorative bicycle sign on the wall.
A reception area with a glass display case containing various items, a wooden easel, and a seating area with chairs and a table.
A breakfast buffet with various food options, including cereals, jams, and pastries.
A swimming pool with lounge chairs, a lifebuoy, and a small building with a tiled roof.
A reception area with a wooden reception desk, a glass display case with shoes, and a seating area with chairs and a table.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
14 Route de Villemoustaussou, Carcassonne, Carcassonne, 11000
  • Place, Canal du Midi Harbor Master's Office
    ‪3 min drive‬
  • Place, Maison des Memoires
    ‪4 min drive‬
  • Place, Place Carnot
    ‪4 min drive‬
  • Airport, Carcassonne (CCF-Pays Cathare)
    ‪10 min drive‬

Room options

View all photos for Appartement twin 1 chambre

A hotel room with a bed, a dining table with chairs, a small table with a bottle and glasses, and a window with curtains.

Appartement twin 1 chambre

  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio twin

Studio twin

Studio twin

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Appartement 1 chambre 4 personnes

A hotel room with a bed, a dresser, a vase with flowers, and a window with curtains.

Appartement 1 chambre 4 personnes

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Appartement 2 chambres 6 personnes

A hotel room with two single beds, a nightstand with a lamp, a window with curtains, and a wall-mounted light fixture.

Appartement 2 chambres 6 personnes

  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio double

A hotel room with a bed, a desk, a chair, a potted plant, and a window with curtains.

Studio double

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

View all photos for Apartment 2 Single Beds Nonsmoking Upgrade

Desk, iron/ironing board (on request), free WiFi, bed sheets

Apartment 2 Single Beds Nonsmoking Upgrade

  • 20 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

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  • Parking included
  • Free Wi-Fi
4.3 out of 5, Excellent, 1,008 reviews
The price is €73
includes taxes & fees
22 Aug - 23 Aug
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About this property

Comfort Aparthotel Carcassonne

Along with a fitness center, this smoke-free aparthotel has a snack bar/deli and a seasonal outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, express check-out, and a garden. Each apartment provides a kitchenette with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, a flat-screen TV comes with satellite channels, and guests can also appreciate conveniences like a coffee/tea maker and a dining table. Housekeeping is available on request.
Comfort Aparthotel Carcassonne offers 115 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. Flat-screen televisions come with satellite channels. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices and desks. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the aparthotel include a fitness center and a seasonal outdoor pool.
During your stay at Comfort Aparthotel Carcassonne, you'll be within walking distance of Canal du Midi. You'll find features like free WiFi in public areas and free self parking, plus a gym. Built in 2008, this comfortable aparthotel has 115 apartments on 4 floors. Free WiFi and a kitchenette are available in each apartment.
  • Each apartment offers a kitchenette, a flat-screen TV, and a refrigerator
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Continental breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include laundry facilities, a multilingual staff, and an elevator
  • Onsite recreation includes a gym
  • Just a 3-minute drive from Saint-Jean Locks and a few minutes from Musée du Blason - Vitrail
  • Dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. WiFi is free in public spaces. Comfort Aparthotel Carcassonne offers its guests a fitness center and a seasonal outdoor pool. A terrace, multilingual staff, and a garden are also featured at the business-friendly Comfort Aparthotel Carcassonne. Self parking is free.

This 3-star Carcassonne aparthotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7 AM to 10:00 AM and on weekends from 8 AM to 11:00 AM.

Property amenities

Pool/Spa

  • Fenced pool
  • Pool loungers
  • Seasonal outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Kitchenette

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Continental breakfast available for a fee 7 AM to 10:00 AM on weekdays and 8 AM to 11:00 AM on weekends; EUR 12.90 for adults and EUR 6.45 for children
  • Dining table
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • Flat-screen TV with satellite channels

Outdoor areas

  • Outdoor furniture
  • Terrace
  • Vegetable garden

Laundry

  • Laundry facilities

Work spaces

  • Desk
  • Office

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming dogs only
  • One pet total
  • Fee: EUR 8 per pet per day
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • In-room roll-in shower
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff

Location highlights

  • Near a hospital
  • Near a train station
  • Near the boardwalk/promenade

Things to do

  • Bicycle parking
  • Bicycle storage
  • Gym
  • Shopping centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 115 units
  • 4 floors
  • Bed sheets changed on request
  • Bicycle parking
  • Bicycle storage
  • Built in 2008
  • Bulk dispensers for toiletries
  • Comprehensive food waste policy
  • Connecting units available
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Housekeeping (on request)
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Towels (changed on request)
  • Vegetable garden
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 7:00 PM) and Saturday - Sunday (8:30 AM - 6:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 30 to May 18:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 8 per pet, per day
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 200 per accommodation, per stay
  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 12.90 for adults and EUR 6.45 for children
  • Pet fee: EUR 8 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, ANCV Chèques-vacances, and cash
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 8:00 AM - 7:00 PM
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open May 01 and close September 30.
  • Pool access available from 10:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Appart'City Apartment Carcassonne
Apts Cerise Carcassonne Nord House
Cerise Carcassonne NORD House
Apts Cerise Nord
Cerise NORD
Cerise NORD House
Apts Cerise Carcassonne Nord Hotel
Apts Cerise Nord Hotel
Apts Cerise Carcassonne Nord
Appart'City Carcassonne

Comfort Aparthotel Carcassonne Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 192 out of 603 reviews
Rating 8 - Good. 255 out of 603 reviews
Rating 6 - Okay. 100 out of 603 reviews
Rating 4 - Poor. 37 out of 603 reviews
Rating 2 - Terrible. 19 out of 603 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
Enjoyed our stay !
Stayed 2 nights in May 2023
Verified review

8/10 Good

Verified traveller

Liked: Room comfort, communication

Walking distance from the castle!

Perfect place to stay for the 14 of July!
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Neill

Liked: Cleanliness, room comfort, communication

7/10 Nice but tired

Basic but nice place. A bit tired looking but friendly staff and decent rooms
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Lauren

Liked: Cleanliness, room comfort, communication

Very impressed

Great staff, comfortable clean apartment with very good shower, 30 min walk into the town centre. Pool area looked clean and big enough, would definitely recommend
Stayed 3 nights in Jul 2022
Verified review

6/10 Okay

Courtney

Liked: Cleanliness, communication
Hotel is around 40 mins up a hill from the centre of Carcassone and public transport to get there isn’t good. There isn’t much around there so if you don’t have a car be prepared to get a lot of steps in. The room itself could do with a renovation.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Wenguang

Liked: Communication
Spacy,
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Antonio

Liked: Cleanliness, property conditions & facilities, communication
I recently stayed at this hotel and was extremely impressed with the cleanliness of the property. From the lobby to the rooms, everything was spotless and well-maintained. The staff did an excellent job of keeping the hotel in top condition. One of the highlights of my stay was the ample parking available at the hotel. I had no trouble finding a spot close to the entrance, and the parking lot was well-lit and felt safe. This made coming and going from the hotel a breeze, and I appreciated not having to worry about finding a parking spot. Overall, I had a great experience at this hotel and would highly recommend it to anyone looking for a clean and convenient place to stay. The cleanliness and parking situation really set this hotel apart from others in the area.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Cyril

Liked: Cleanliness, check-in, communication, listing accuracy
Chambre propre et personnel professionnel
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Karin

Liked: Cleanliness, check-in, communication, listing accuracy
très bon accueil... petit déjeuner excellent
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Atmane

Liked: Check-in, communication, listing accuracy
Juste bien
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Valerie

Liked: Cleanliness, check-in, communication, listing accuracy
Un très bon accueil. La chambre est spacieuse. Mais les portes de l'appartement grincent ainsi que les lits
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Christian

Liked: Cleanliness, check-in, communication, listing accuracy
Habitación grande, buen precio calidad. Atención y personal muy amable
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Damien

Liked: Cleanliness, amenities, communication
Tres bon rapport qualité prix .personnel avenant et agréable. Chambre spacieuse et la hauteur de nos attentes. Bel expérience nous reviendrons.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Ewan

Liked: Cleanliness, room comfort, communication
Hôtel bien situé. Personnel très accueillant et serviable. Logement bien équipé
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Jennifer

Liked: Cleanliness, amenities, communication
Chambre propre bien chauffée bel espace Plaques et ustensiles de cuisine pour déjeuner dîner sur place. Pas de sèche cheveux ni de télé ds la chambre.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Morgan

Liked: Cleanliness, amenities, communication
Le personnel a été très gentil avec nous et compréhensifs malgré le désagrément que nous avons eu à notre arrivée
Stayed 5 nights in Dec 2025
Verified review

8/10 Good

Oliver

Liked: Communication
Disliked: Property conditions & facilities
Gebuchtes Zimmer war nicht sauber Hundehalter und sehe Nikotin belastet. Nach Beschwerde wurde uns ein anderes Zimmer überlassen. Akzeptabel für eine Nacht
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Ophélie

Liked: Cleanliness, amenities, communication
Mobilier usé, moquette usé, bruit au niveau des grilles de ventilation.
Stayed 2 nights in Dec 2025
Verified review

2/10 Terrible

JOSE ALFONSO ANTON

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Horrible, no me contestaron al escribir. Hemos llegado muy tarde, pir los cortes de carretera debidos a las protestas de los gsnaderos. Hemos llamsdo y nadie nos ha atendido.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Santiago Collazos

Liked: Cleanliness, amenities, communication
Todo correcto. Lo único que me llamó la atención es el horario de cierre de la recepción y el aparcamiento. Pero es algo normal en Francia. Te dan unos códigos y sin problemas
Stayed 1 night in Dec 2025
Verified review

4/10 Poor

Cathy

Liked: Cleanliness
Disliked: Property conditions & facilities
Lit pas confortable moquette complétement défraichit il faut se lever du lit pour rapprocher la télé commande de la TV pour qu'elle fonctionne petit déjeuné à 12€ ????? il n'y avait rien, plus de jus de fruit, plus de viennoiserie, le salé on le cherche encore, pas de fruits vraiment décevant dommage parceque les chambres sont spacieuses et bien équipées
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Alexandra

Liked: Communication
Disliked: Cleanliness
Pas pris option Petit déjeuner. Arrivée tardive. Salle de bain très limité niveau propreté ( photos à la demande). Un bon coup de nettoyage, des joints propres et blanc feraient du bien ... Moquette au sol idem. Chambre très calme. Personnel très sympathique. Plusieurs séjours dans cet établissement et je vois le déclin de cet établissement.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

frederick

Liked: Room comfort, communication
Het personeel was vriendelijk en professioneel behulpzaam
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Nelly

Liked: Cleanliness, room comfort, communication
Très bien 👍🙂
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Virginie

Liked: Cleanliness, room comfort, communication
Parking fermé
Stayed 2 nights in Oct 2025