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Heritage Park Pontypridd, Trademark Collection by Wyndham

4.0 star property

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Photo gallery for Heritage Park Pontypridd, Trademark Collection by Wyndham

Enjoy meals in this dining area with a large table and matching chairs, surrounded by a staircase and a kitchen with modern appliances.
Enjoy a formal dining experience in our beautifully landscaped garden.
Welcome to the hotel reception, where a stylish desk and elegant lighting set the tone for a luxurious stay.
Heritage Park Hotel's traditional architecture welcomes guests with a well-lit entrance and beautifully landscaped surroundings.
Relax in a stylish room with a made bed, bedside table, and herringbone-patterned wall.

Popular amenities

  • Bar
  • Gym
  • Room service

Explore the area

Map
Trehafod, Pontypridd, Wales, CF37 2NP
  • Rhondda Valley
    ‪1 min walk‬
  • The Royal Mint Experience
    ‪13 min drive‬
  • Principality Stadium
    ‪27 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪36 min drive‬

Room options

View all photos for Classic Room, 1 Single Bed

Classic Room, 1 Single Bed

Classic Room, 1 Single Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible (Mobility)

Room, Accessible (Mobility)

Room, Accessible (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds (Classic)

Family Room, Multiple Beds (Classic)

Family Room, Multiple Beds (Classic)

7.4 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

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About this property

Heritage Park Pontypridd, Trademark Collection by Wyndham

Hotel in Pontypridd with a fitness center and a 24-hour front desk
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers, and a garden. Change of towels is available on request.
Heritage Park Pontypridd, Trademark Collection by Wyndham offers 43 accommodations with complimentary bottled water and complimentary toiletries. Flat-screen televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Heritage Park Pontypridd, Trademark Collection by Wyndham. During your stay, you're just a quick walk from Rhondda Valley. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy British cuisine while dining at The Heritage Park
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include free lobby newspapers and 4 meeting rooms
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Rhondda Valley and 6 minutes by car from Falconry UK
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 4 meeting rooms available. The business-friendly Heritage Park Pontypridd, Trademark Collection by Wyndham also features a fitness center, a garden, and a picnic area. Self parking is free.

This 4-star Pontypridd hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 9:30 AM.
The Heritage Park - This restaurant specializes in British cuisine and serves lunch, dinner, and light fare.
Room service (during limited hours) is available.

Languages

English, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 9:30 AM for a fee: GBP 10 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Heritage Park

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 10.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Heritage Park Pontypridd, Trademark Collection by Wyndham Hotel

Heritage Park Pontypridd, Trademark Collection by Wyndham Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 275 out of 742 reviews
Rating 8 - Good. 227 out of 742 reviews
Rating 6 - Okay. 115 out of 742 reviews
Rating 4 - Poor. 63 out of 742 reviews
Rating 2 - Terrible. 62 out of 742 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Neal

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Cara

Business traveller
Disliked: Property conditions & facilities, room comfort

Poor

Photos online of the hotel do not accurately represent the rooms. The upgraded room I stayed in was tired and scruffy with stains on the furniture.
Stayed 1 night in Apr 2025

2/10 Terrible

Philip

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The room was old looking and tatty rip in the carpets we run the bath for our daughter and it was full of black mold had a shower and black mould came off the shower head told them at reception and they said they would send some to clean it when we we out but the next morning when we ran the bath it was just the same . We reported it again and was just told to but the complaint in an email
Stayed 1 night in Apr 2025

8/10 Good

Phil

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything on site, nice greeting on arrival, all the staff very plesentand helpfull
Stayed 1 night in Apr 2025

6/10 Okay

Steve

Stayed 4 nights in Apr 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Extremely noisy on first night of stay and could do with a refurb
Stayed 2 nights in Apr 2025

4/10 Poor

David

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The hotel is a bit tired overall. Shower gel bottle was empty in my room and there was no plug in the sink which made shaving a bit tricky, and the heating didn't work so my room was rather cold. The bed was very comfy though.
Stayed 1 night in Apr 2025

6/10 Okay

Jobin

Stayed 4 nights in Mar 2025

8/10 Good

Alun

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Ian

Liked: Cleanliness, staff & service

A wedding anniversary stay

Our wedding anniversary stay, we were told about a wedding party being held when we booked in, so we were aware of potential party noise. We chose to eat in the restaurant and the food service was fast and efficient, the food served was cooked well and tasty. The bar and restaurant staff were friendly. The room was large, but the bathroom was small, the room was also not soundproof, the noises were not from the wedding party downstairs. So not a good nights sleep.
Stayed 1 night in Apr 2025

10/10 Excellent

Mohamed

Business traveller
Liked: Amenities
Great stay
Stayed 1 night in Apr 2025

10/10 Excellent

Luke

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good service
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good place
Stayed 1 night in Jan 2025

4/10 Poor

Matthew

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Not Great :-(

The hotel doesn't look to bad from the outside and reception area was clean and staff were friendly. However we arrived and were told that the kitchen was having some maintenance so the restaurant was shut which was disappointing. We then went to our family room which was right at the end of a long corridor, which smelt of damp and air freshners. The room set up great, which I why I chose this hotel. There was a double bed for myself and my wife and a single bed for my 12 year old. But the room felt dirty and the adjoining door (which we weren't using) looked like someone had tried break out through it, with a screwdriver. The bathroom was very tired as well, with broken tiles etc. We slept ok, despite the couple next door arguing till the early hours and then making up!!! Breakfast was poor as well, it seemed to be a microwaved full english. A really disappointing stay.
Stayed 1 night in Apr 2025

2/10 Terrible

Yaman, Maidenhead

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Excessive damp smell, mould in the bathroom, windows don’t shut, rooms in a bad shape / worn out, very noisy.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Good hotel

The hotel is in a good location. Beds are comfortable. Just a bit dated
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Stayed 1 night in Apr 2025

6/10 Okay

T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing

Its a nice hotel . The room was nice, the bed and pillows were comfortable. We spent 6 hours in the bar and restaurant as we met relatives from Canada there. The fish and chips were really nice. My cousin had chicken wings starter and was shocked to get only 2 wings , in Canada they would get 6 . The bar and restaurant was too cold. There was a very loud noise that woke us up at 5.30 and it seemed to come from the ceiling in the bathroom and hallway. Sadly that spoiled our stay .
Stayed 1 night in Apr 2025

8/10 Good

Paul

Liked: Staff & service
Stayed 2 nights in Mar 2025

8/10 Good

dave

Stayed 2 nights in Mar 2025

6/10 Okay

A

Disliked: Cleanliness, property conditions & facilities

Ok, but room needs updating.

Some stains on the pillows and sheets and several rubbish items left from the previous occupant. carpet seemed really dirty also. Unable to lower the blind on the skylight so was woken up with light really early. Panel coming off the bath, and sink plug did not work properly.
Stayed 1 night in Mar 2025

2/10 Terrible

Michelle

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Very disappointing

Bad from start to finish. We booked a twin room but when we arrived it was a double. I went to reception and was told not her problem rooms are auto allocated! She was very rude and offered me bedding to sleep on the floor! She kept saying not her fault or problem. Very unhelpful. We went to breakfast and there was nothing much in the way of hot food so I went to ask for sausages, bacon and mushrooms the lady rolled her eyes and said she’d go and ask chef to cook some just for us. All in all an uncomfortable and disappointing stay. Definitely gone downhill since it has changed hands.
Stayed 1 night in Mar 2025

10/10 Excellent

Samantha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Brandon, Billingham

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for two nights (Saturday and Sunday) while visiting Bike Park Wales, and I was really impressed with the value for money. Booking just a week in advance, I only paid £55 for a two-person room with breakfast included—an absolute bargain! The room was clean and comfortable, though I did struggle a bit with temperature control. The window didn’t close fully, and while the radiator had adjustable heat, it wasn’t entirely clear when it was actually on or off throughout the day. That said, it wasn’t a dealbreaker. Breakfast was great—not anything particularly special, but definitely more than just the bare minimum for a continental breakfast, which was a nice touch. The shower was powerful and clean, though the mounts were a bit loose and wobbly. The location is a little out of the way, so if you don’t have a car, it might not be the most convenient. However, for the price, cleanliness, and overall experience, I’d absolutely stay here again. Perfect for a budget-friendly stay near Bike Park Wales!
Stayed 2 nights in Feb 2025