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Vale Resort

4.0 star property

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Photo gallery for Vale Resort

Exterior
Indoor pool
2 restaurants, breakfast served
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

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Hensol Park, Hensol, Pontyclun, Wales, CF72 8JY
  • Place, Llantrisant Castle
    ‪6 min drive‬
  • Place, The Royal Mint Experience
    ‪12 min drive‬
  • Place, St. Fagans National Museum of History
    ‪13 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪22 min drive‬

Room options

View all photos for Executive Room - Balcony

Executive Room - Balcony

Executive Room - Balcony

8.6 out of 10
Excellent
(9 reviews)
  • 32 sq m
  • Golf view
  • Sleeps 3
  • 1 Double Bed

Standard Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room - No Balcony

Executive Room - No Balcony

Executive Room - No Balcony

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Terrace/patio

Standard Double Room

9.2 out of 10
Wonderful
(41 reviews)
  • 20 sq m
  • Resort view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Shower, free toiletries, hair dryer, towels

Standard Twin Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Resort view
  • Sleeps 2
  • 2 Twin Beds

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About this property

Vale Resort

Family-friendly hotel with 2 restaurants and a full-service spa
2 restaurants, a full-service spa, and a golf course are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, an indoor pool, 3 bars/lounges, and a fitness center are onsite.
Vale Resort offers 143 accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can play rounds at the 36-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts. An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Vale Spa has 20 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Vale Resort. During your stay, you'll be close to Llantrisant Castle. Free WiFi in public areas, free valet parking, and 2 restaurants are available.
  • Free WiFi
  • Free valet parking
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop, and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with facials, massages, or body treatments at Vale Spa
  • Services include babysitting, a kid's club, and dry cleaning/laundry
  • Onsite recreation includes a golf course, 3 outdoor tennis courts, and a gym
  • 6 minutes by car from Llantrisant Castle and 10 minutes from The Royal Mint Experience
Vale Resort offers its guests a full-service spa, a golf course, and outdoor tennis courts. There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi.

Business amenities include a 24-hour business center and meeting rooms. An indoor pool, a hot tub, and a fitness center are also featured at the family-friendly Vale Resort. Valet parking is free.

This 4-star Pontyclun hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7 AM to 10 AM and on weekends from 7:30 AM to 10:30 AM.
Vale Resort has 2 restaurants serving breakfast, lunch, and dinner.
Champagne Bar - Onsite Champagne bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site

Food and drink

  • Buffet breakfast available for a fee 7 AM to 10 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 18.95 per person
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe

Restaurants on site

  • Champagne Bar

Things to do

  • 3 outdoor tennis courts
  • 36-hole golf course
  • Children's club
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Gym
  • Hot tub
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Steam room

Family friendly

  • Children's club (surcharge)
  • In-room babysitting
  • In-room cot
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 20 treatment rooms
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 18.95 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Vale Pontyclun
Vale Resort Pontyclun
Vale Resort
Vale Resort Hotel
Vale Resort Pontyclun
Vale Resort Hotel Pontyclun

Reviews

Vale Resort Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 572 out of 1003 reviews
Rating 8 - Good. 273 out of 1003 reviews
Rating 6 - Okay. 99 out of 1003 reviews
Rating 4 - Poor. 37 out of 1003 reviews
Rating 2 - Terrible. 22 out of 1003 reviews

Reviews

10/10 Excellent

Janine

Stayed 1 night in Sep 2025

8/10 Good

Christopher

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Serina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

We just wanted some alone time, enjoyed some time in the pool facilities
Stayed 1 night in Sep 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service

Good for golf and functions but not for couples

Staff at this hotel were really helpful, we asked to move room because of noise and they did this immediately. The hotel seems to cater for golfers and functions so it was busy and noisy, one bar area not open and no room in restaurant for dinner. Also our first room right over a function room and unbearably noisy and we were moved to an accessible room which needed some work
Stayed 1 night in Sep 2025

10/10 Excellent

Joy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was lovely resort amazing breakfast cracking well worth it
Stayed 1 night in Sep 2025

10/10 Excellent

MARTIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
About the best service you’ll get in Wales. Premium property.
Stayed 3 nights in Sep 2025

6/10 Okay

Sylvia

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The experience was spoilt by a lack of hot water in the bathroom. It had been raining heavily and we were soaked through, only to find that we couldn't have a hot shower before dinner. I've stayed in many hotels and this was the first time this has happened. It meant going down to dinner feeling grubby, which took the shine off the experience.
Stayed 1 night in Sep 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Guy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Jacqueline

Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Aneta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel with amazing pool and jacuzzi area and fabulous outdoor space for sunbathing.Shuttle service to nearby Hensol castle for gin distillery tour/afternoon tea. If you prebook dinner option, you will get 3course menu, otherwise it’s only ala carte on the day. Breakfast is excellent and weather permitting you can sit outside on the terrace with the view of the golf course.The only downside is, that it is in the middle of nowhere and you can eat only in the 1 restaurant as there’s nothing else nearby.
Stayed 1 night in Aug 2025

10/10 Excellent

Asheri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort Friendly staff
Stayed 1 night in Aug 2025

10/10 Excellent

J

Stayed 2 nights in Jul 2025

10/10 Excellent

Beryl

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful

High quality accommodation in beautiful surroundings Highly recommend
Stayed 1 night in Aug 2025

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super hotel with golf course views

We were there for my nephew’s wedding in the Vineyard Hotel close by. It was a super place, very clean, room was excellent, nice big bathroom and quiet all round.
Stayed 2 nights in Aug 2025

10/10 Excellent

mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ricki

Stayed 1 night in Aug 2025

10/10 Excellent

pepper

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place 5stars
Stayed 1 night in Aug 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attended a wedding at Hensol Castle and stayed the night at The Vale. The shuttle buses between both venues offer a great service. The room was lovely and had everything you would need. And the bed was huge! I didn’t get the chance to eat at the Vale but my family did the night before and said food was great.
Stayed 1 night in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was very good. We had food in the bar area in the evening. Food tasted good but could have been hotter.
Stayed 1 night in Aug 2025

8/10 Good

Scott

Stayed 2 nights in Jul 2025

6/10 Okay

Carla

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, would return. Loved the gym and pool facilities.
Stayed 2 nights in Jul 2025