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Hyatt Carmel Highlands

4.0 star property

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Photo gallery for Hyatt Carmel Highlands

Fireplace
Exterior
Couples treatment room(s), hot stone massages, deep-tissue massages
Premium bedding, down duvets, pillow-top beds, in-room safe
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
120 Highland Dr, Carmel, CA, 93923
  • Place, Gravity Garden
    ‪11 min walk‬
  • Place, Point Lobos State Natural Reserve
    ‪13 min walk‬
  • Place, Point Lobos Ranch
    ‪16 min walk‬
  • Airport, Monterey, CA (MRY-Monterey Peninsula)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Garden View

Standard Room, 1 King Bed, Garden View

Standard Room, 1 King Bed, Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Ocean View

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Ocean View

8.8 out of 10
Excellent
(23 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Garden View

Standard Room, 2 Queen Beds, Garden View

Standard Room, 2 Queen Beds, Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Sunset Suite, 1 Queen Bed with Sofa bed, Ocean View

Sunset Suite, 1 Queen Bed with Sofa bed, Ocean View

Sunset Suite, 1 Queen Bed with Sofa bed, Ocean View

  • Ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Big Sur Suite, 1 Bedroom, Ocean View

Big Sur Suite, 1 Bedroom, Ocean View | Living area

Big Sur Suite, 1 Bedroom, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 57 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Point Lobos Suite, 1 Bedroom, Ocean View

Point Lobos Suite, 1 Bedroom, Ocean View | Living area

Point Lobos Suite, 1 Bedroom, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 79 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Townhome, 1 Bedroom, Kitchenette, Ocean View

A modern living room with a fireplace, a flat-screen TV, and a balcony with a view of the sea.

Townhome, 1 Bedroom, Kitchenette, Ocean View

8.6 out of 10
Excellent
(4 reviews)
  • Ocean view
  • 83 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

Similar properties

Daily full breakfast for a fee
Hyatt Vacation Club At Highlands Inn
Carmel Highlands
  • Pool
  • Hot tub
  • Spa
  • Free Wi-Fi
4.4 out of 5, Excellent, 271 reviews
The price is €499
includes taxes & fees
31 May - 1 Jun
Hyatt Vacation Club At Highlands Inn

About this property

Hyatt Carmel Highlands

A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free resort. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a hot tub are onsite.
Hyatt Carmel Highlands offers 142 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and DVD players. Rooms open to balconies or patios. Pillowtop beds feature down comforters and premium bedding. 54-inch flat-screen televisions come with cable channels and pay movies. Full-sized refrigerators/freezers and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, and Swedish massages.
Our customers tell us they can't get enough of the helpful staff at Hyatt Carmel Highlands. During your stay, you'll be within walking distance of Point Lobos State Natural Reserve. Enjoy features like free WiFi in public areas and free valet parking, plus a full-service spa.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free valet parking and self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to massages at the spa
  • Services include babysitting, a kid's club, and dry cleaning/laundry
  • Onsite recreation includes a gym
  • Just a 1-minute drive from Point Lobos State Natural Reserve and 10 minutes from Carmel Beach
Hyatt Carmel Highlands offers its guests a full-service spa, an outdoor pool, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A fitness center, spa services, and a terrace are also featured at the family-friendly Hyatt Carmel Highlands. Self parking and valet parking are free.

This 4-star Carmel resort is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
Pacific's Edge - This restaurant serves breakfast and lunch.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 20 to 35 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pacific's Edge

Things to do

  • Children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • DVD player
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Handrails in hallways
  • Handrails in stairways
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 54-inch flat-screen TV with cable channels
  • DVD player
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Full-sized refrigerator/freezer

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Dryer
  • Fireplace
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 3 AM

Check-out

Check-out before noon

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 56.57 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Faxes
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • Laundry facilities
  • Newspaper
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 20 to 35 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Carmel Highlands
Carmel Highland Inn

Hyatt Carmel Highlands Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 518 out of 937 reviews
Rating 8 - Good. 185 out of 937 reviews
Rating 6 - Okay. 120 out of 937 reviews
Rating 4 - Poor. 72 out of 937 reviews
Rating 2 - Terrible. 42 out of 937 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

roberto

Stayed 1 night in Feb 2026

10/10 Excellent

Kari

Liked: Cleanliness, amenities, property conditions & facilities
Stayed in the Point Lobos suite and it was perfect. Clean unit, great views, and we had a great time.
Stayed 3 nights in Feb 2026

10/10 Excellent

Dillon

Liked: Cleanliness, amenities, property conditions & facilities
Clean, beautiful view, and very friendly staff.
Stayed 2 nights in Jan 2026

10/10 Excellent

jihong

Stayed 2 nights in Feb 2026

8/10 Good

Edwin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the staff was all quite friendly and helpful, and the views from the room were spectacular. Only problem was that at night the room became quite cold even with extra blankets our first two nights in spite of adjustments made by one of the employees. The third night, our last night, the temperature in the room was fine.
Stayed 3 nights in Feb 2026

10/10 Excellent

Moshe

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Check-in team was friendly, property was amazing. Fitness room was very nice. Unfortunately the coffee machine in the room did not work, not their fault but I did let them know. And I sent a message through the app and evidently they don’t read it so if you want something special, you need to talk to them.
Stayed 1 night in Jan 2026

10/10 Excellent

Ema

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Jan 2026

10/10 Excellent

Oscar

Stayed 2 nights in Jan 2026

8/10 Good

Myriam

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay!
Stayed 2 nights in Jan 2026

10/10 Excellent

Lauryn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing! Couldn’t have asked for a better stay.
Stayed 2 nights in Jan 2026

4/10 Poor

Eliza

Stayed 2 nights in Jan 2026

10/10 Excellent

Susan, Morristown

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was extra kind. The room was very clean and comfortable. The premises was absolutely gorgeous. The food and drinks in the restaurant were superb.
Stayed 2 nights in Jan 2026

2/10 Terrible

Mary

I explained to the hotel that I was having kidney stone surgery and they refused to offer me a refund. I also tried to book different dates later in the year but the trip turned out to be much more expensive. They don't care and don't respond unless you contact them via email, and several telephone messages. They don't care one bit. The trip protection fee only lasted two weeks. Hotel looks nice but if you cant go expect to lose over $1000 like I did.
Stayed 3 nights in Jan 2026

10/10 Excellent

Genaro

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing.
Stayed 1 night in Jan 2026

10/10 Excellent

Teri

Stayed 2 nights in Jan 2026

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The suite was really clean,comfortable and quiet.We had a great stay .We would definitely stay here again and highly recommend it.
Stayed 3 nights in Jan 2026

10/10 Excellent

Annabelle

we stayed in a junior suite & fell
Stayed 2 nights in Jan 2026

8/10 Good

Ashley

Stayed 1 night in Jan 2026

10/10 Excellent

Marissone

Stayed 1 night in Jan 2026

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous view and great room!
Stayed 2 nights in Jan 2026

10/10 Excellent

Bobbi-lyn

Stayed 2 nights in Jan 2026

4/10 Poor

Xiaohua

Stayed 1 night in Dec 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic views. Room was incredible and the staff were outstanding making our stay perfect. Looking forward to a return trip.
Stayed 3 nights in Jan 2026

10/10 Excellent

Takudzwa

Stayed 1 night in Dec 2025

2/10 Terrible

Justin

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible experience. Contacted the front desk several times to share feedback, no response. Ants throughout the room. Very unpleasant experience.
Stayed 2 nights in Dec 2025