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GHL Arsenal Hotel

4.0 star property
VIP Access

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Photo gallery for GHL Arsenal Hotel

Relax by the pool with a view of the marina and city skyline.
Relax in our spacious lobby, featuring a central seating area, bookshelf, and elegant chandelier.
Relax in a stylish lounge area with a curved sofa, dining table, and lush green garden.
Relax in the hotel's spacious lobby, featuring a central seating area with a sofa and chairs, a dining table, and a decorative wall with a leafy pattern.
Relax in a spacious living area with a sofa set and dining table, surrounded by a sleek and minimalist design.

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Barrio Getsemani Calle Arsenal No 8B-58, Cartagena, Bolivar, 130001
  • Cartagena de Indias Convention Center
    ‪1 min walk‬
  • Clock Tower
    ‪3 min walk‬
  • Port of Cartagena
    ‪4 min drive‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

9.0 out of 10
Wonderful
(13 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

8.8 out of 10
Excellent
(25 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Room (Bay View)

Luxury Room (Bay View)

Luxury Room (Bay View)

8.0 out of 10
Very good
(4 reviews)
  • 24 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room

Luxury Room

Luxury Room

8.8 out of 10
Excellent
(3 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

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Experience the elegant lobby with a polished reception desk, comfortable seating area, and a large bookshelf.

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4.8 out of 5, Exceptional, (569)
The price is €192
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About this property

GHL Arsenal Hotel

Hotel with free breakfast, steps from Cartagena de Indias Convention Center
An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite.
GHL Arsenal Hotel offers 72 accommodations with minibars and safes. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
The free breakfast at GHL Arsenal Hotel gets high marks from our customers. During your stay, you're just a quick walk from Clock Tower. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include babysitting, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the pool
  • Steps from Cartagena de Indias Convention Center and Cartagena's Pegasos's Wharf
  • Airport pick-up, beach, and local-area shuttle service available for a fee
GHL Arsenal Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A 24-hour business center and a meeting room are available. A rooftop terrace, spa services, and multilingual staff are also featured at the boutique GHL Arsenal Hotel. A shuttle from the airport to the hotel (available 24 hours) and a beach shuttle are available for a fee.

Smoking is allowed in designated areas at this 4-star Cartagena hotel.

Guests are served free buffet breakfast daily from 6:30 AM to 10:30 AM.
Corozo & Timbal Terraza - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Corozo & Timbal Terraza

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board on request
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at GHL Arsenal Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 60000 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
GHL Arsenal Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Allure Chocolat
Allure Chocolat Cartagena
Allure Chocolat Hotel
Allure Chocolat Hotel Cartagena
Allure Chocolat Karisma Hotels Resorts Hotel Cartagena
Allure Chocolat Karisma Hotels Resorts Hotel
Allure Chocolat Karisma Hotels Resorts Cartagena
Allure Chocolat by Karisma Hotels Resorts
ure Chocolat Karisma s s Cart
Arsenal Hotel
GHL Arsenal Hotel Hotel

GHL Arsenal Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 726 out of 1012 reviews
Rating 8 - Good. 183 out of 1012 reviews
Rating 6 - Okay. 62 out of 1012 reviews
Rating 4 - Poor. 21 out of 1012 reviews
Rating 2 - Terrible. 20 out of 1012 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lynell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

Isaac

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Maria

Travelled with family
Liked: Amenities
Santiago and Alfonso were very knowledgeable, helpful, and personable. It made our stay wonderful!
Stayed 4 nights in Mar 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Nadia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived, the staff at this hotel went above and beyond to make us feel welcome and cared for. Every interaction—from the front desk to housekeeping—was warm, professional, and genuinely thoughtful. What stood out most was the attention to detail and the willingness of the team to accommodate every request with a smile. Whether it was offering local recommendations or simply checking in to ensure everything was perfect, the staff made us feel like valued guests every step of the way. It’s rare to come across a team so committed to providing exceptional service, and it made a lasting impression. The hotel itself was clean, comfortable, and well-appointed, but it was the people who truly made the experience outstanding. Highly recommend staying here—you’ll be well taken care of!
Stayed 5 nights in Apr 2025

10/10 Excellent

Sergio

Stayed 2 nights in Apr 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Spurgeon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice accommodations!
Stayed 3 nights in Mar 2025

8/10 Good

Brittany

Liked: Amenities
The room was very clean upon arrival. The staff were all accommodating. The room is perfect for a solo traveler. Only thing I disapprove of was being unaware that you had to pay for eating from the minibar. I grabbed a water and was later charged at checkout. This should be included in room information. Otherwise, my stay at GHL Arsenal was great.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jabes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 4 nights in Mar 2025

10/10 Excellent

Marilyn Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Everything has been spectacular, I am glad I chose this hotel for my stay. Initially I was going with Bastion Luxury Hotel, they didn’t have the room available of my choice. So, it forced me to look elsewhere. Happy I did!! The hotel service, the food, the complimentary, the room, and location. Everything was perfect. I am very thankful. I don’t think any of your customers will be dissatisfied. Thank you for making me feel welcome and at home. The experience is literally at home, very welcoming.
Stayed 8 nights in Mar 2025

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay. Hotel shows some sign of wear tear, especially our room door. Breakfasts was included with our stay. Rooftop pool had excellent view of the bay, staff let us know that they are working on having more shades by the sunbeds.
Stayed 3 nights in Mar 2025

6/10 Okay

Dhruv

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, this is a great property however we did face minor issues getting water bottles at night.
Stayed 3 nights in Mar 2025

10/10 Excellent

Vincent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Arsenal is a small hotel located across frim the convention center in the Getsamani neighbothood. The rooms are modern and very clean, housekeeping staff is excellent. Beds and bedding are upscale and the Tv is large. There is a convenient mini fridge. Breakfast was included and excellent. Rooftop pool has a great view but only has 8 loung chairs. Towels are provided at the pool. All staff is warm, kind, and helpful. Very convenient location. 15 min from airport . I would definately stay here next visit.
Stayed 5 nights in Mar 2025

10/10 Excellent

didier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best choice for those who want to know Cartagena.
Stayed 4 nights in Mar 2025

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff is so friendly, helpful and warm. All our needs were met quickly!
Stayed 5 nights in Mar 2025

10/10 Excellent

Leonard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent--we wanted to take them home with us, but we have only one spare room. So kind, helpful, and just plain nice. We could use more of them.
Stayed 6 nights in Mar 2025

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Feb 2025

10/10 Excellent

Paul, Waubaushene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were wonderful, went the extra mile to help us out. The property was well kept, clean and quiet.
Stayed 7 nights in Feb 2025

10/10 Excellent

Brandon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly Recommend

The staff is very nice. One of the nicest staffs of any place I have ever been around the world. They all knew me by name and were very nice my entire stay.
Stayed 1 night in Mar 2025

8/10 Good

Ramon

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good hotel but rooms are very small. No working vents in the bathroom when you take care of business the smell lingers for a while in the whole room.
Stayed 2 nights in Feb 2025

10/10 Excellent

Thea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at Arsenal hotel. Would definitely stay again. The breakfast was really good with lots of options.
Stayed 1 night in Feb 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

Great location. Very friendly staff and the free breakfast is good.
Stayed 2 nights in Feb 2025