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GHL Arsenal Hotel

4.0 star property
VIP Access

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Photo gallery for GHL Arsenal Hotel

A large, historic building with a central courtyard, surrounded by water and boats.
Creator video - submitted by ExplorationsWithDawn
A two-story building with a white facade, large windows with blue shutters, and a wooden entrance door.
A conference room with a long table, chairs, a chandelier, a whiteboard, and curtains.
A large cruise ship docked at a port with a city skyline in the background.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Barrio Getsemani Calle Arsenal No 8B-58, Cartagena, Bolivar, 130001
  • Place, Cartagena de Indias Convention Center
    ‪1 min walk‬
  • Place, Clock Tower
    ‪5 min walk‬
  • Place, Plaza de la Trinidad
    ‪5 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪14 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Luxury Room

A hotel room with a large bed, a desk, a chair, and a balcony with a view of buildings.

Luxury Room

9.0 out of 10
Wonderful
(4 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Room (Bay View)

A modern hotel room with a large bed, a desk, and a view of the outside.

Luxury Room (Bay View)

9.0 out of 10
Wonderful
(7 reviews)
  • Bay view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

A hotel room with a large bed, wooden headboard, a bedside table with a lamp, and a curtain.

Standard Room

8.8 out of 10
Excellent
(28 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double or Twin Room

A hotel room with a bed, bedside tables, a round table with chairs, and a decorative wall panel.

Superior Double or Twin Room

9.0 out of 10
Wonderful
(22 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

GHL Arsenal Hotel

An outdoor pool, a restaurant, and a fitness center are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite.
GHL Arsenal Hotel offers 72 accommodations with minibars and safes. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Our customers tell us they can't get enough of GHL Arsenal Hotel's great location. During your stay, you're just a quick walk from Clock Tower. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the breakfast
  • Steps from Cartagena de Indias Convention Center and Cartagena's Pegasos's Wharf
  • Airport pick-up, local-area, and beach shuttle service available for a fee
GHL Arsenal Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business center and a meeting room are available. A rooftop terrace, spa services, and multilingual staff are also featured at the boutique GHL Arsenal Hotel. A shuttle from the airport to the hotel (available 24 hours) and a beach shuttle are available for a fee.

Smoking is allowed in designated areas at this 4-star Cartagena hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
Corozo & Timbal Terraza - This restaurant serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: COP 30,000 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Corozo & Timbal Terraza

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board on request
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at GHL Arsenal Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately COP 30000 per person
  • Airport shuttle fee: COP 60000 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
GHL Arsenal Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Allure Chocolat
Allure Chocolat Cartagena
Allure Chocolat Hotel
Allure Chocolat Hotel Cartagena
Allure Chocolat Karisma Hotels Resorts Hotel Cartagena
Allure Chocolat Karisma Hotels Resorts Hotel
Allure Chocolat Karisma Hotels Resorts Cartagena
Allure Chocolat by Karisma Hotels Resorts
ure Chocolat Karisma s s Cart
Arsenal Hotel
GHL Arsenal Hotel Hotel

GHL Arsenal Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 752 out of 1000 reviews
Rating 8 - Good. 155 out of 1000 reviews
Rating 6 - Okay. 59 out of 1000 reviews
Rating 4 - Poor. 19 out of 1000 reviews
Rating 2 - Terrible. 15 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing. From the cleanliness to the accommodations. The breakfast was really good and the staff was so amazing.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Lino J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and awesome staff
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very nice and helpful. Breakfast is wonderful. Location is perfect
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Jane

Liked: Cleanliness, amenities, property conditions & facilities
Exscellent location, excellent staff
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

BRITTANY

Liked: Cleanliness
Breakfast was good. Service was great!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Frank

Liked: Cleanliness, staff & service
Very nice jet blue
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Staff was kind, rooms nice, breakfast great.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Samandip

Liked: Cleanliness, amenities, property conditions & facilities
Staff is fantastic, super friendly and helpful.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Shanika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and staff was amazing.
Stayed 5 nights in Dec 2025
Verified review

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities
Room was small but clean, staff was lovely, rooftop pool was a highlight!
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Willie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautifully kept and very clean. All of the staff were kind and very helpful. All of my needs were anticipated and I enjoyed a great holiday weekend there with all the lovely people. I would definitely stay there again!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Wantik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely recommend this hotel, the breakfast was good, my room was clean, the pool I loved it, it had a nice view along with the bar was good as well, and the complimentary drink was good. The staff was friendly and the location was great. I was able to walk to the restaurants and the meeting points for my excursions. The clock tower is right around the corner, so it is walkable. Overall I give this stay a 10/10
This is the balcony on the 3rd floor for room 328. I loved it
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Mariana

Liked: Cleanliness, amenities, property conditions & facilities
Clean and good location
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My 7th or 8th time in this hotel due to the location, staff and amenities. The restaurant on site has yummy food and the rooftop pool is great especially in the late afternoon/evening. Staff is amazing.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Luis Vazquez

Liked: Cleanliness
Great breakfast and staff
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Kevin A

Enjoyed my stay at GHL Arsenal
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Alfonso extremely helpful in English and Spanish.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Jameelia

Liked: Cleanliness, property conditions & facilities
The staff was great and welcoming.
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

kezia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was so nice and spacious with a view of the ocean. Staff very friendly and helpful. The breakfast is outstanding they have a buffet but also made to order items. They als had two for one margarita and mojitos happy hour. Very central to old town. Only con is laundry was very expensive but they did a great job so worth it.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is starting to show signs of wear. However clean. Staff as always -pleasant.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, amenities
Great hotel. Clean and quiet. Rooftop pool for the win!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Izabel

Liked: Cleanliness, amenities, property conditions & facilities
Amazing experience
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Janina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really good.. breakfast and staff were excellent… I did notice when they clean our room our floor was still dirty. They don’t mop floor..😔
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Edgar

Liked: Cleanliness, amenities, property conditions & facilities
Very sweet employees even after we checked out they said “ Please this is still your home , you arefree to use all amenities that were included “ it made me very happy.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Zoraida

Liked: Cleanliness, amenities, property conditions & facilities
Everything went perfect! The staff and rooms were amazing! We will definitely stay there again!
Stayed 6 nights in Nov 2025