Estelar Cartagena de Indias Hotel

4.0 star property

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Relax by the ocean with a view of the city skyline, surrounded by a modern infinity pool and comfortable seating.
Relax in the spacious lounge area with ocean views, featuring a mix of seating options and a lush vertical garden.
Enter a spacious lobby with high ceilings and ocean views through large windows.
Relax in a spacious room with a large bed, desk, and comfortable seating area.
Enjoy expansive ocean views from the large windows in our spacious lobby, featuring comfortable seating and modern design.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Hot tub

Explore the area

Map
Carrera 1 con Calle 12 Esquina, Cartagena, Bolivar, 130001
  • Bocagrande Beach
    ‪2 min walk‬
  • Clock Tower
    ‪20 min walk‬
  • Cartagena de Indias Convention Center
    ‪4 min drive‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪10 min drive‬

Room options

Junior Double Room, 1 King Bed with Sofa bed (Junior Suite King Bed)

9.8 out of 10
Exceptional
(20 reviews)
  • 36 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(29 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Single Beds

8.8 out of 10
Excellent
(65 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Twin Beds

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(31 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Estelar Cartagena de Indias Hotel

Beach fun in outdoor pool, near Clock Tower
Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and a sauna.
Estelar Cartagena de Indias Hotel offers 338 accommodations with safes and complimentary toiletries. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

3 hot tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. The spa is open select days.
Our customers tell us they can't get enough of the breakfast at Estelar Cartagena de Indias Hotel. During your stay, you're just a quick walk from Bocagrande Beach. Enjoy features like free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a restaurant, a poolside bar, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the 3 hot tubs
  • Treat yourself to body wraps, manicures and pedicures, or massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a sauna
  • Guests have great things to say about the helpful staff and the breakfast
  • Steps from Bocagrande Beach and a 3-minute drive from Clock Tower
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
Estelar Cartagena de Indias Hotel offers its guests a full-service spa, 3 hot tubs, an outdoor pool, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A business center and 4 meeting rooms are available. A children's pool, a fitness center, and a rooftop terrace are also featured at the business-friendly Estelar Cartagena de Indias Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This Beaux Arts Cartagena hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 10 AM.
Restaurante Piso 12 - This theme restaurant serves breakfast, lunch, and dinner.
51SKYBAR - Onsite rooftop bar. Open daily.
Lobby Bar Piso 15 - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 10 AM for a fee
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 51SKYBAR
  • Lobby Bar Piso 15
  • Restaurante Piso 12

Things to do

  • 3 hot tubs
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 52 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Breakfast is not included in the Breakfast rate for children 12 years and under. Breakfast for children can be requested onsite for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

  • Pets: COP 95200 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 70000 per vehicle (roundtrip)
  • Pet fee: COP 95200 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Estelar Cartagena de Indias Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Estelar Cartagena De Indias Hotel Centro De
Estelar Cartagena Indias Hotel
Estelar Indias Hotel
Estelar Cartagena Indias
Estelar Indias
Estelar Cartagena De Indias
Estelar Cartagena de Indias Hotel Hotel
Estelar Cartagena de Indias Hotel Cartagena
Estelar Cartagena de Indias Hotel Hotel Cartagena

Estelar Cartagena de Indias Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 906 out of 1262 reviews
Rating 8 - Good. 171 out of 1262 reviews
Rating 6 - Okay. 77 out of 1262 reviews
Rating 4 - Poor. 49 out of 1262 reviews
Rating 2 - Terrible. 59 out of 1262 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Johana

Stayed 3 nights in May 2025

10/10 Excellent

Julio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Roberto, Cape Coral

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa staff better and hard working there , thanks for everything they did, people very honest,my wife and I very satisfying with services we received,,Marfancis,Rona and Ana you are a rock!
Stayed 4 nights in May 2025

10/10 Excellent

penelope, bronx

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Apr 2025

8/10 Good

hugo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was marvelous especially Jorge and Raul. The walkability was great. The hotel is next to a REALLY NICE mall and grocery store. We will DEFINITELY be back.
Stayed 7 nights in Apr 2025

10/10 Excellent

Nitin

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Noelle is the best person to take care of you, wont be disappointed
Stayed 3 nights in Apr 2025

10/10 Excellent

Matshidiso

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for a weekend. We enjoyed our stay. It was clean, safe and the beach was right across the street. There was an issue with the drain in the shower. The hotel staff came to fix it. However, it took a long time so they put us in another room. Overall, it was a nice stay and I would come back again.
Stayed 2 nights in Jan 2025

10/10 Excellent

ALVARO L, Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything's was superb, my room was very clean, the housekeeping was fantastic, I have a Jr suite extremely beautiful, the pool service is impecable, good food and great service, the breakfast was included and have a very good choices, the people at the front desk exelente, and girls at the bar very good, the hotel have a night club is one the best in Cartagena, was great
Stayed 4 nights in Apr 2025

10/10 Excellent

Consuelo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Apr 2025

10/10 Excellent

Mekayla

Liked: Cleanliness, amenities, property conditions & facilities
Had a nice view for the room. Infinity pool was nice. The elevators are a bit confusing, but once you get the hang of it, its ok. Told hotel it was my birthday, but was not celebrated or acknowledged for it really. Otherwise, room was cleaned each day and they have complimentary waters in the rooms which is nice when you first arrive.
Stayed 2 nights in Apr 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is ok no excellent is ok
Stayed 3 nights in Apr 2025

10/10 Excellent

pedro

Liked: Cleanliness, staff & service, property conditions & facilities
we couldn’t stayed on the hotel because last minute personnel issues at work…but we know is a good hotel
Stayed 3 nights in Apr 2025

4/10 Poor

FARIBORZ, Woodland Hills

Travelled with partner
Disliked: Property conditions & facilities
Not courteous
Stayed 4 nights in Apr 2025

10/10 Excellent

ALEXANDRA

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 5 nights in Jan 2025

10/10 Excellent

wolfgang

Stayed 3 nights in Apr 2025

10/10 Excellent

Racquel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 4 nights in Apr 2025

10/10 Excellent

Akira Jane

Stayed 4 nights in Apr 2025

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

10/10 Excellent

stacey

Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 4 nights in Apr 2025

10/10 Excellent

Roxana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5/5
Stayed 2 nights in Apr 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
We
Stayed 7 nights in Apr 2025

8/10 Good

Gabriela Maria

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

2/10 Terrible

Ricardo

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The place it’s ok but they need to be better in the customer service department because it’s terrible
Stayed 4 nights in Jan 2025

10/10 Excellent

daniel

Liked: Amenities
Perfect
Stayed 3 nights in Apr 2025