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Estelar Cartagena de Indias Hotel

4.0 star property

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Photo gallery for Estelar Cartagena de Indias Hotel

Sauna, body treatments, body wraps, body scrubs, facials
Exterior detail
Reception
Rooftop bar
Rooftop bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Carrera 1 con Calle 12 Esquina, Cartagena, Bolivar, 130001
  • Place, Plaza Bocagrande Commercial Center
    ‪1 min walk‬
  • Place, Bocagrande Beach
    ‪2 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪20 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪16 min drive‬

Room options

View all photos for Junior Double Room, 1 King Bed with Sofa bed (Junior Suite King Bed)

Junior Double Room, 1 King Bed with Sofa bed (Junior Suite King Bed)

Junior Double Room, 1 King Bed with Sofa bed (Junior Suite King Bed)

9.8 out of 10
Exceptional
(25 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(33 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(36 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Room amenity

Standard Room, 2 Single Beds

8.8 out of 10
Excellent
(75 reviews)
  • Sleeps 4
  • 2 Single Beds

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4.7 out of 5, Exceptional, 1,550 reviews
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About this property

Estelar Cartagena de Indias Hotel

At Estelar Cartagena de Indias Hotel, spend the day relaxing on the nearby beach or pampering yourself at the hotel's full-service spa.
Estelar Cartagena de Indias Hotel offers 338 accommodations with safes and complimentary toiletries. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

3 hot tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. The spa is open select days.
Our customers tell us they can't get enough of the breakfast at Estelar Cartagena de Indias Hotel. During your stay, you're just a quick walk from Bocagrande Beach. Enjoy features like free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a restaurant, a poolside bar, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the 3 hot tubs
  • Treat yourself to body treatments, body scrubs, or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a sauna
  • Guests have great things to say about the clean accommodations and the location
  • Steps from Bocagrande Beach and a 3-minute drive from Clock Tower
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
Estelar Cartagena de Indias Hotel offers its guests a full-service spa, 3 hot tubs, an outdoor pool, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A business center and 4 meeting rooms are available. A children's pool, a fitness center, and a rooftop terrace are also featured at the business-friendly Estelar Cartagena de Indias Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This Beaux Arts Cartagena hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 10 AM.
Restaurante Piso 12 - This theme restaurant serves breakfast, lunch, and dinner.
51SKYBAR - Onsite rooftop bar. Open daily.
Lobby Bar Piso 15 - Onsite bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 10 AM for a fee
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 51SKYBAR
  • Lobby Bar Piso 15
  • Restaurante Piso 12

Things to do

  • 3 hot tubs
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 52 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the Breakfast rate for children 12 years and under. Breakfast for children can be requested onsite for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

  • Pets: COP 160000 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 70000 per vehicle (roundtrip)
  • Pet fee: COP 160000 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Estelar Cartagena de Indias Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Estelar Cartagena De Indias Hotel Centro De
Estelar Cartagena Indias Hotel
Estelar Indias Hotel
Estelar Cartagena Indias
Estelar Indias
Estelar Cartagena De Indias
Estelar Cartagena de Indias Hotel Hotel
Estelar Cartagena de Indias Hotel Cartagena
Estelar Cartagena de Indias Hotel Hotel Cartagena

Estelar Cartagena de Indias Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 975 out of 1314 reviews
Rating 8 - Good. 174 out of 1314 reviews
Rating 6 - Okay. 61 out of 1314 reviews
Rating 4 - Poor. 44 out of 1314 reviews
Rating 2 - Terrible. 60 out of 1314 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Sabrina

Stayed 5 nights in Nov 2025

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, property conditions & facilities
Excellent hotel. Great service, ocean view room. Very comfortable. Beautiful pool. Breakfast was incredible. Excellent. I Will definitely be back. Very happy with my stay 5 ⭐️⭐️⭐️⭐️⭐️
Stayed 3 nights in Dec 2025

6/10 Okay

Mario

Travelled with family
Liked: Cleanliness, property conditions & facilities
Cuando llegamos al hotel Estelar las personas de recepción nos indicaron que el el desayuno de los niños no estaban incluidos y en la compra con expedia decia que estaba incluido. Al dia siguiente el tema fue tocado en recepción generando demoras y confusión. Realmente usar expedia para reservar con el hotel Estelar no sabe uno que esta comprando. Incomodo momento.
Stayed 7 nights in Dec 2025

10/10 Excellent

Blanka

Liked: Cleanliness, amenities, property conditions & facilities
Vwry clean room. Freindly stuff
Stayed 5 nights in Dec 2025

10/10 Excellent

Heiddy

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Great hotel and staff
Stayed 1 night in Dec 2025

10/10 Excellent

Leidy Carina

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place and the staff 5 stars.
Stayed 4 nights in Dec 2025

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 4 nights in Nov 2025

10/10 Excellent

Valentina

Stayed 3 nights in Nov 2025

10/10 Excellent

IDANIA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Me encantó el Hotel desde que entras los empleados te tratan como si tú fueras un artista la Limpieza la Comida 100% recomendado
Stayed 2 nights in Dec 2025

10/10 Excellent

Sheila

Liked: Cleanliness, amenities, property conditions & facilities
Excelent services in
Stayed 3 nights in Aug 2025

10/10 Excellent

MARTHA, New York

Stayed 3 nights in Nov 2025

8/10 Good

Maria

What made the difference for us was the professionalism, the service , we received from the bellman Raul , the best in costumer service . Also the attention and solutions we received from Noelis and Mildred at front desk . Kudos to Leídis , at the pool , very friendly and happy .
Stayed 4 nights in Nov 2025

4/10 Poor

Juan, Greenacres

Liked: Cleanliness
A/C was not working in hallways
Stayed 4 nights in Nov 2025

8/10 Good

RAFAEL, Calgary

Stayed 5 nights in Nov 2025

10/10 Excellent

lourdes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was very clean and staff was very attentive
Stayed 3 nights in Nov 2025

10/10 Excellent

olga

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, friendly staff, very clean
Stayed 5 nights in Nov 2025

10/10 Excellent

Fabio

Liked: Cleanliness, amenities, property conditions & facilities
good
Stayed 4 nights in Sep 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Everything was excellent
Stayed 2 nights in Oct 2025

10/10 Excellent

Anielsy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Recommend 100%. Good service, place clean and well maintained. Perfect location. Entertainment options, food variety, pools and everything on site.
Pool view from Asian restaurant.
Pool view from Asian restaurant
Sunset from the pool overlooking the sea.
51th floor rooftop bar. Live music, dj, drinks and food at night.
Stayed 3 nights in Oct 2025

10/10 Excellent

kenan

Stayed 4 nights in Oct 2025

10/10 Excellent

Yakelin

Stayed 2 nights in Oct 2025

10/10 Excellent

Fernando

Stayed 3 nights in Oct 2025

10/10 Excellent

Dianna

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean perhaps a bottle of water for each day would be nice that’s it
Stayed 3 nights in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, Luis at the lobby was very helpful
Stayed 2 nights in Oct 2025

10/10 Excellent

LEONARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a comfortable hotel Standard room was better than the superior room. Superior means more light and external noice. Not a difference
Stayed 2 nights in Oct 2025