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Hotel Dann Cartagena

4.0 star property

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Children’s area
Superior Twin Room, Ocean View
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
Calle 1A 1-60, El Laguito, Cartagena, Bolivar, 130001
  • Place, El Laguito Beach
    ‪2 min walk‬
  • Place, Bocagrande Beach
    ‪2 min walk‬
  • Place, Castillo Grande Beach
    ‪10 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, City View

Standard Room, 1 King Bed, City View

Standard Room, 1 King Bed, City View

8.6 out of 10
Excellent
(7 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Balcony, City View

Junior Suite, Balcony, City View | Living area

Junior Suite, Balcony, City View

8.8 out of 10
Excellent
(22 reviews)
  • 68 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Classic Suite, 2 Bedrooms, Balcony, Sea View

Classic Suite, 2 Bedrooms, Balcony, Sea View

Classic Suite, 2 Bedrooms, Balcony, Sea View

9.0 out of 10
Wonderful
(7 reviews)
  • 110 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Standard Room, 2 Single Beds, City View

Standard Room, 2 Single Beds, City View

Standard Room, 2 Single Beds, City View

9.0 out of 10
Wonderful
(10 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, Ocean View

Superior Room, Ocean View

Superior Room, Ocean View

9.2 out of 10
Wonderful
(65 reviews)
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Superior Twin Room, Ocean View

Superior Twin Room, Ocean View

Superior Twin Room, Ocean View

8.4 out of 10
Very good
(25 reviews)
  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Room, 1 King Bed with Sofa bed, City View

Superior Room, 1 King Bed with Sofa bed, City View

Superior Room, 1 King Bed with Sofa bed, City View

8.8 out of 10
Excellent
(16 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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About this property

Hotel Dann Cartagena

Family-friendly beachfront location with outdoor pool
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free full breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a business center, and conference space. Housekeeping is available on request.
Hotel Dann Cartagena offers 105 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us they can't get enough of the free breakfast at Hotel Dann Cartagena. During your stay, you're just a quick walk from Bocagrande Beach. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free full breakfast served daily
  • Free WiFi
  • Enjoy a beachfront location while dining at Buccaneros
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and a porter
  • Guests have great things to say about the location and the breakfast
  • 8 minutes by car from Clock Tower and 8 minutes from Plaza de los Coches
  • Airport drop-off, theme park, and shopping center shuttle service available for a fee
Hotel Dann Cartagena offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

You'll find a business center on site. Event space at this hotel measures 2250 square feet (209 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Hotel Dann Cartagena. A shuttle from the hotel to the airport (available on request) and a theme park shuttle are available for a fee.

This 4-star Cartagena hotel is smoke free.

Guests are served free full breakfast daily from 6:30 AM to 10:30 AM.
Buccaneros - This beachfront restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Buccaneros - Onsite cocktail bar. Open daily.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Airport drop-off shuttle (surcharge) from 6:00 AM to 7:00 PM at scheduled times and on request
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Buccaneros
  • Buccaneros

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,250 square feet of conference space
  • Business centre

Outdoors

  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 19 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1986
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Dann Cartagena

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 127000 per vehicle (maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Hotel Dann Cartagena offers transfers from the cruise terminal and airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Dann Cartagena
Dann Hotel Cartagena
Hotel Dann
Hotel Dann Cartagena
Hotel Dann Cartagena Hotel
Hotel Dann Cartagena Cartagena
Hotel Dann Cartagena Hotel Cartagena

Hotel Dann Cartagena Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 915 out of 1320 reviews
Rating 8 - Good. 264 out of 1320 reviews
Rating 6 - Okay. 69 out of 1320 reviews
Rating 4 - Poor. 30 out of 1320 reviews
Rating 2 - Terrible. 42 out of 1320 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Amy

Travelled with partner
Disliked: Amenities, property conditions & facilities
I was very disappointed with my stay at Hotel Dann Cartagena. The building is extremely old and it shows in almost every corner. So many things looked rusty or simply weren’t working properly. In my room, the bathroom was uncomfortably small, the shower door wouldn’t even close, and overall it just felt worn-down. The setup was also very inconvenient — after taking the elevator, you still had to go up and down stairs to reach certain rooms, which felt outdated and impractical. Overall, the hotel felt more old-fashioned than charming, and I would not stay here again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ray

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful ocean view rooms

4/10 Poor

Victor

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
They were building and fixing rooms while we were there. We complained several times, but they didn't reply until my last day. Bad service, I will never come back.
Stayed 2 nights in Sep 2025

10/10 Excellent

Enrique

Stayed 2 nights in Aug 2025

8/10 Good

Caitlin

Liked: Cleanliness, amenities, property conditions & facilities
I think overall this hotel is just ok…my room was beautiful with a great balcony and ocean view. Some of the staff were rude and just blatantly ignore you when you walked up to them. Also, my room key stopped working every single day…they kept blaming it on me until I finally asked for a whole new one and then it worked fine…the food and drinks were so mid…some drinks on their menu, they didn’t even make correctly. For example, I’m pretty sure the made a dry martini with sweet vermouth…and an aperol spritz they made with regular white wine and not prosecco or sparkling…if they can’t make them, that’s fine lol but I literally ordered it off of their menu….I also picked this hotel mostly for the access to the beach but found the beach to be basically unusable because of how much sellers harassed you. Like absolutely non-stop.
Stayed 4 nights in Sep 2025

10/10 Excellent

FELICIA

Stayed 3 nights in Sep 2025

10/10 Excellent

Gladys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Jose Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Sin duda un hotel que te hace sentir en casa, 100% recomendable
Stayed 2 nights in Sep 2025

8/10 Good

Maximo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👌
Stayed 7 nights in Sep 2025

10/10 Excellent

Jairo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELENTE SERVICIO EXCELENTES INSTALACIONES ACCESO DIRECTO A LA PLAYA
Stayed 4 nights in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Lesly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best I have stayed in cartagena so far.
Stayed 13 nights in Aug 2025

10/10 Excellent

PEDRO, COLUMBIA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer services, nice room, goof food,
Stayed 4 nights in Sep 2025

10/10 Excellent

Takeshi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front of the beach and ocean view is excellent. There are nice restaurants near by. Ships to beautiful islands are departing from beach 500m away from the hotel.
Stayed 4 nights in Aug 2025

10/10 Excellent

cesar augusto

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Oriana, New York

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, all staff is super friendly, the pool and beach were worth the stay alone! Great experience, would definitely recommend!!!
Stayed 3 nights in Sep 2025

10/10 Excellent

Oniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and clean food was good also in the area amazing food options Only drawback is the locals will hound you for a sale
Stayed 4 nights in Sep 2025

10/10 Excellent

Rafal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is at least worth its opinions. The great localization and friendly staff are the biggest arguments. Hotel’s swimming pool borders with beach allowing guests to use either from pool sun beds. In the same time, you can go to sea, use hotels bar or restaurant, your belongings are watch by hotel security and no one bothers you with sale. Food and drinks are in reasonable prices. All the facilities are cleaned every morning very well. There is large number of staff in all parts of hotel. Room I upgraded to one with balcony. It’s a large in size and views are amazing, unrestricted sea views and to the right side old city, hotels zone and beaches. When laying on a bed, view is on the old Cartagena. Hotel is walking distance of few minutes you get to streets full of restaurants clubs and stores. There is even a casino. Old city is around 4km, less then 3 miles and is definitely biggest attraction around. Uber prices are very low. To old city cost 12000-30000 COP depends of the week day and hour. I definitely will recommend this hotel to friends.
Stayed 12 nights in Aug 2025

10/10 Excellent

Georgette

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
They went above and beyond for my mothers birthday
Stayed 5 nights in Aug 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Muy buen hotel
Stayed 4 nights in Aug 2025

10/10 Excellent

Leopoldo

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing! They were helpful and I always felt safe. The breakfast and pool area were exceptional. Will recommend to anyone.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

MICHAEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is simple and extraordinary at the same time. The staff was excellent and the facilities were clean and well kept. The AC was perfect and the room cleaning schedule was like clockwork. The breakfast buffet was also excellent. It is nice that it is connected to the beach, but it is a public beach and if you want to sit and relax, it is loaded with vendors walking by to offer their goods. They were not rude or obnoxious, but it was a bit annoying. There is also music from every direction, but that is normal for a public beach. The water was clean and it was a nice hard packed sandy bottom, so that is a plus. It takes 1 minute to get a taxi, as they are on standby across the road. The concierge claps or whistles and they are right there.
Stayed 3 nights in Aug 2025

10/10 Excellent

Dennis

Stayed 3 nights in Aug 2025